Telus

Telus Outage Report in Alliston, Simcoe County, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alliston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alliston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alliston, Simcoe County, Ontario 01/28/2026 12:15

January 28: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rohan10 rohan (@rohan10) reported

    @tron Things not rolling over to Bell/Telus when there's a BGP outage is a pretty obvious technical outcome, and Rogers cannot control it anymore than AWS could have controlled access to their DCs when their Auth systems were down. But, where was disaster planning?

  • scott_robb Scott Robb (@scott_robb) reported

    @brainbah1 @Kirsten_Hume @TELUS Why does anyone have anything from Telus, they are the worst in over charging (followed by Bell)!

  • tron Douglas Tr0n Soltys (@tron) reported

    Likely why the message to Rogers employees today was: "we let Canadians down for 15 hours, we need to figure out how to help each other" (referring to govt + Bell/Telus).

  • NateLikesAMC NateTrades (@NateLikesAMC) reported

    @MobileSyrup Switching back to Telus after my contract ends this summer. I have only had issues being with Rogers. I don't know what possessed me to switch providers. Oh well lesson learned.

  • CZenti cynthia zenti (@CZenti) reported

    Hey @TELUS - remind me again why a current customer with 2 cell phones who needs a home line (single mom with a child who has developmental disabilities and is non verbal) needs a credit check before installing a $20 month home land line in case of emergencies?

  • junkjun82187832 junkjunk (@junkjun82187832) reported

    @BullishBearz good. buy the dip. Telus had an outage like this a few months ago and things will recover.

  • Catelli2Oh Catelli 2.0 🚣🚴🏕 (@Catelli2Oh) reported

    I was talking to a Telus mobility user today, and she said that her mobile data slowed down to almost unusable speeds during the Rogers outage. And it only went back to normal again yesterday.

  • inlifesafety1 in.life.safety (@inlifesafety1) reported

    Hey @TELUS why do you offer service to rural places, charge out the ***, then don’t provide service to rural areas? When we give you our address, shouldn’t you say “we do t service your home!” **** you. Sincerely **** you.

  • tron Douglas Tr0n Soltys (@tron) reported

    First, on why 911 calls didn't go to other networks with Rogers down. It's due to the nature of the failure: - if the radio network isn't available, Rogers customers fall back to Bell/Telus on local roaming - Rogers network was still up but nothing could connect, so no fallback

  • CatDadEh CatDadEh (@CatDadEh) reported

    The amount of "Rogers can't do this, I'm going to Bell/Telus" I'm seeing makes me laugh. Do you really think there's a difference? The big 3 are only an illusion of choice, since all their **** is at the EXACT SAME PRICE POINT!!!