Telus

Telus Outage Report in Alliston, Simcoe County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alliston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alliston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alliston, Simcoe County, Ontario 12/03/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • surim0n Saurabh Suri (@surim0n) reported

    @TELUSsupport A tale of how much care goes into TELUS' customer support. December 25 - Port my bell account into TELUS. SLA is promised at 1-2 hours. A few hours go by and my ported number shows up on MYTELUS but when I call/text my contacts, my new/temp number is displaying.

  • NidaShams Nida Shams (@NidaShams) reported

    @RogersHelps I've been with you since 2005, & I'm leaving now. Spent 10+ hours trying to get help but calls keep dropping while waiting to be connected or while talking to reps after waiting for hours. No call back, even though you have my # (@Bell/@TELUS both called back).

  • gregormanc Gregory (@gregormanc) reported

    @dobradors @UbakaOgbogu Shaws model upgrades are always an improvement, so far. The only Telus product in my house was forced upon me when they (Telus) bought the company that provides the service.

  • lesleyrosiak Lesley Rosiak (@lesleyrosiak) reported

    @TELUSsupport Just called that number. Seems like they just deal with Telus Mobility. Didn't seem to have any options for dealing with Telus Optik issues. Really not user friendly at all.

  • surim0n Saurabh Suri (@surim0n) reported

    After a few more hours, I decide to call TELUS to inquire about why this "fully automated" service is taking so long. Turns out TELUS Mobility is completely "closed for the holidays", this includes dialing *611. I continue to do this for the next 3 days.

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @daemoncat4 @albertarebel1 Legit, cancelled everything with Telus after the Hub fiasco, and their (major lack of) customer service.

  • surim0n Saurabh Suri (@surim0n) reported

    December 29th - 12PM EST. Call into TELUS. They answer. Thank god. Get transferred around a few times, each time describing my problem. Each department tells me to restart my phone and it will work. This does not work.

  • JohnHanna62 iJohn (@JohnHanna62) reported

    @TELUSsupport I transferred to Telus on a recommendation of a friend and I could never be more disappointed. I ordered a new phone and the whole process is very incompetent. I will definitely consider going back to my old network company, same shitty service but at least cheaper.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @taxbuster88 @TELUS yeah I was looking through the telus thread, noticed some people discovering channels they never ordered & other services upgraded that they never asked for showing up on their bills. A page right out the the deceptive sales practices handbook.

  • grajon56 GrahamJ (@grajon56) reported

    @SAndersonshpk @UbakaOgbogu I've found Shaw to be better on the customer service side. I would have to get half price before I even thought about switching to Telus, worst customer service ever.