Telus

Telus Outage Report in Apsley, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Apsley, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Apsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Apsley, Ontario 01/28/2026 20:25

January 28: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    @smgrinus Yeah I can’t recall the speed but it was slow (not sure how fast internet 300 is but it’s not fibre) and lots of drops and wireless coverage was terrible despite having 3 ‘pods’ TELUS gave us free wifi booster and I’m able to get wifi upstairs whereas previously it kept dropping

  • DKomarniski Del Komarniski (@DKomarniski) reported

    @TELUS your internet really sucked this weekend. It’s not great at the best of times, but this weekend... eesh. That said... I’ve been up & down my stairs often to unplug and plug in power lines. We’d be a healthier nation if everyone relied on your cable services to watch TV.

  • lynztay Lynzie Taylor (@lynztay) reported

    My 90 year old grandpa literally goes days at a time without tv because @ShawInfo can’t get their **** together. Can’t wait to get him switched to Telus at the new house

  • kabalaholic Noman the Mad (@kabalaholic) reported

    @CBC I've been checking my CBC channels on the Telus Network I'm on in Edmonton and there's continuous interruptions in the audio and the only time it clears up is when the picture freezes this isn't just the news channel all so the local and the documentary Channel

  • pheenopolis Pheenoid (@pheenopolis) reported

    @MikeK_mode I'm a Telus customer. And he knows my real name. You might want to let him know that if he accesses my info for anything other than business reasons I'll have his job so fast it'll make his head spin. Might put a crimp in his budding finance career.

  • MikeinLdnOn Mike Gray (@MikeinLdnOn) reported

    So @telus @telussupport charged me a $45 connection fee for me new phone, because I had to connect over their chat line, because I couldn't go to a store to do it, because of the pandemic lock-down. A disgusting #cashgrab and very poor business ethics #greed

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Bryson_M Telus is also a much younger company (created from AGT, Edmonton Tel and BC Tel) and with one CEO (forget which) decided to become more customer friendly. (which is why they adopted the Clearnet ad campaign with animals when they bought Clearnet).

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • Ann_Niobe Ann Neff (@Ann_Niobe) reported

    @TELUSsupport I live in Atlanta GA, but just got an email from Telus about a user account with my email address. Website support is no help. Phone number/Email address, pls? Thank you

  • DomaLady LooksLike (@DomaLady) reported

    @stevenchase @globeandmail My question stands why is Canada providing financial support for research institutes that support Beijing's positions? Esp. when Telus has yet to remove its (huawei) equipment, which has now been installed on some 80 towers and sites in the national capital region.