Telus Outage Report in Apsley, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Apsley, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Apsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Littleladyroy
(@LittleLadyRoy1) reported
@RachelDoesThis @TELUSsupport Issues with Telus here too
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SamanthaDee
(@_Samantha__Dee) reported
@Antoniohdz2312 @TELUS It’s been nothing but problems since I switched
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icicles! popcicles! test!
(@Kenruszell) reported
the social media reading peeps out there (and my 91 followers and their followers after they share ;)) Back to business. The nice lady on the Telus customer (remote outsourced) service apologized profusely for the apparent lack of tech resources (we'll call it that) /7
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Tanis Mabon
(@MabonTanis) reported
@TELUSsupport So 2 weeks without a phone is normal service from telus and not one follow up by anyone? I want a manager to contact me !! This is ridiculous. Having to find my own loaner phone and we are going on 2 weeks I will not be making any more payments for service I am not receiving
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Thomas Mickie
(@SodiumBenz) reported
@TELUS I requested a quote from an agent, and they signed me up for an install? In addition, to cancel the install, I need to call you and sit on hold for an hour? How is this acceptable?
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Rachel B
(@RachelDoesThis) reported
Anyone else in #yql having issues with their internet today? I’ve been without internet since I got home from work. Tried all the troubleshooting but no dice. #Telus @TELUSsupport
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TELUS Support
(@TELUSsupport) reported
@TheRestingPost Thank you. To confirm to you, the picture you have sent refers to 24/7 for calling Tech support. TELUS Assist is 24/7 as in the virtual chat bot, not to connect with an agent.
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Commissioner Miner
(@fanCRTCProfling) reported
My #CRTC Prediction: Bell, Rogers & Telus will get millions $$ more to make their network what it should already be, what they already got paid for, and continued to be paid for.
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Jeff083
(@Jeff0832) reported
@TELUS worst customer service ever. Your payment arrangement department is a complete joke. They don’t care about the customers that have been with the company for years. They are eating on the phone. They put you on mute when your trying to talk to them.
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icicles! popcicles! test!
(@Kenruszell) reported
Land line has been down since this Sunday. Called @TELUSsupport and troubleshooted their little white Nokia box. Confirmed it's pooched and needs to be replaced. Tech informed me that Telus will charge me $150 if they send someone and they find it's our fault but /1