Telus

Telus Outage Report in Apsley, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Apsley, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Apsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Apsley, Ontario 12/25/2025 11:55

December 25: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bullyicbc Matthew Fougere (@bullyicbc) reported

    Guess what I did @telus. I disconnected my front door sensor, removed interior motion sensors, taken down non working camera's, took magnets off contacts and only am allowing select sensors for fun and not rely on them for anything secure, because they are not secure @AlarmDotCom

  • dogtorfreud Dogtor Freud (@dogtorfreud) reported

    @TELUSsupport @TELUS tried Firefox and it is asking for my location?!? Why would you need that! If I don’t give my location it won’t let me order. And in safari where I don’t give my location it sets me as bc. Please fix. It’s absurd.

  • WhiplashHimself 🇨🇦 Mr. Whiplash 🇨🇦 (@WhiplashHimself) reported

    Wow… @RogersHelps Once my term is up, I am taking my business elsewhere. I defended the company and remained a customer for 12 years. And this is what happens? Absolutely pathetic. Can’t get with the times. That’s your fault. Maybe Bell or Telus will be better options?

  • TravisHarder2 Travis Harder (@TravisHarder2) reported

    @ShawInfo just switched from Telus to Shaw, even worse! Crappy picture on my TV and they won't send anyone to check the line. Internet speed goes from 50 MBs to 400 MBs back to Telus again I guess and a complaint filed to Commissioner for Complaints for Telecom-television Service

  • JuliaPerreira Julia Perreira 🤓 (@JuliaPerreira) reported

    @navalang Wait, how did they execute this? Did they call or email you? I get calls from Telus a few times a month and I’ve literally never picked up the phone.

  • ayja147 Noel25 (@ayja147) reported

    Telus sucks like toilet water in my humble opinion.

  • 2001AGoofyMovie Twisted Associate (@2001AGoofyMovie) reported

    @WhistlerBlckcmb @TELUS Are you guys gonna open any chairs today??? Pretty pathetic that symphony was shut down for the entire series of bluebird days after the storm last Friday. Really sad what @vailmtn ownership has done to the ski patrol staff here. Been at whistler 25 years and it’s night and day.

  • JoelTeeling Joel Teeling (@JoelTeeling) reported

    @neilsingh121 @TELUS @TELUSsupport I have never experienced more contemptible service. The discounts they gave me haven’t been worth it. Likely going to change phone providers too based on how awful this experience has been.

  • CFL_4_Ever CFL_4_Ever (Jeff) (@CFL_4_Ever) reported

    Apparently Service Canada has suspended my SIN … 😳 @Bell @Rogers @Telus fix this fraudulent call problem

  • michaelvalli77 michael (@michaelvalli77) reported

    @WinterhawkMom @koodo Koodo is not the co. They used to be, pre-telus, where you had trained, knowledgeable and friendly customer service agents to help Now your cust service isn't even based in North America.