Telus

Telus Outage Report in Apsley, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Apsley, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Apsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Apsley, Ontario 01/07/2026 16:15

January 07: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • IRAYD8 Kim Crawford (@IRAYD8) reported

    @TELUS worst company ever. Was beat down to upgrade my alarm system last October and have had nothing but trouble since. Now told it will be over $900 to get out of contract. Disgraceful. The thing hasn't worked for the last 7 months. Thanks Telus.

  • IRAYD8 Kim Crawford (@IRAYD8) reported

    @ADT since you were bought out by Telus, it's been a downhill ride. Beat down to upgrade my system last Oct. Has never worked well since. Now told to pay over $900 to get out of contract. Thieves.

  • LindaMa98277650 Linda Mathews (@LindaMa98277650) reported

    @VancouverSun @TELUS Telus has the worst customer service, Shaw is up there with them to.

  • EhssanHoorvash Ehssan Hoorvash (@EhssanHoorvash) reported

    @TELUS why is your customer care so horrible? Getting 5 up, 0.4 down - it's been going on for A WEEK.. and today the technician never showed up for the appointment.. and your callback sucks because it never connects. we are PAYING FOR SERVICE NOT TIME WASTERS!

  • hiebly Hiebly (@hiebly) reported

    @worldmeetjohn @TimHortons Seems like unrelated issues there... All our telecom companies are purely Canadian, but our regulatory body is run by a Telus executive, and government policy is controlled by lobbying. Arguably having American telecom companies allowed here would lower prices

  • AuntieLib AuntieLib (@AuntieLib) reported

    @TELUSsupport I am having ongoing issues with my Telus camera doorbell. Why can I not get it to change from solid blue to anything else?

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • ProfXtian Dr. Gideon Christian (@ProfXtian) reported

    After 1 week of calling to sign up for @Telus home internet without success, would appreciate any recommendation for good home internet service in Calgary that would NOT require 1 week of customer service phone calls to sign up.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    That piece of **** @TELUS Optik TV has gone down AGAIN. The Optik TV digital box has been "taking a moment" to initialize for over 20 minutes now. If you like reliable TV service - do NOT sign up with Telus!

  • velabonz jennah (@velabonz) reported

    @dandoozled It’s the lesser of evils and both are meh but I would go back to Telus if they had fibre running in my hood. Shaw at my old place? No issues but new place, nothing but trouble for last year.