Telus outages and service status in Ashern, Manitoba

Problems in the last 24 hours in Ashern, Manitoba

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ashern, Manitoba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  Ashley Misquitta (@AshleyMisquitta) reported 42 seconds ago

  @BenjaminDEKR Happy to hear your needs are met but I don't think that is the rule - or at least I think there's a legit market I live in a suburb of Toronto and take @GOtransit into the city Every day I have infuriating dead spots with @TELUS and these guys are a legit service

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  Bruce McGonigal (@bruce_mcgonigal) reported 56 seconds ago

  Smart TVs also can be turned on remotely, including the Alexa microphone in your remote control. It can also hack your wifi network and all devices on it. China did it for years in the USA. My FireTV when connected to the computer was changing settings on my PC, when connected via an HDMI cable, BUT NOT TURNED ON. I could tell because my PC screen would change as if a new monitor was turned on and found out it was the TV doing it. So a TV not turned on was still interfacing with my computer without my permission. I also noticed my TV was doing updates despite the fact my TV was not connected to my wifi network. Instead it was doing the updates without my permission, using the 4K Telus digital box it was connected to.

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  Marv Brown (@grizbro) reported 4 minutes ago

  @TELUSsupport thank you Telus for zero help on my technical issues. Almost 3 hours in hold. Talked to rep. He took my number in case of disconnection. Lost call no call back. I hate Telus. Looking for alternative. Internet, phone, tv. Telus hates customers.

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  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 4 minutes ago

  TELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.

• 
  TELUS Support (@TELUSsupport) reported 4 minutes ago

  @zulutruckeryyc Apologies, and that's definitely not the experience you should be having with your TELUS PureFibre service. To clarify, your internet services are no longer working?

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  Ryan Free Albertan (@Ryanantividvax) reported 6 minutes ago

  @VeeVeeFreeFox It’s just like when I called Telus for support. I keep hanging up and recalling until I have somebody speaking English clear enough I can understand them.

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  Mike Brennan (@MikeBre58407055) reported 7 minutes ago

  @MPelletierCIO If she was managing my money, I would redeem my investment. I'm guessing she isn't an actual Telus customer, so is clueless. The problem is the hideous customer service, they would be better if nobody picked up the phone. I cancelled my cable, took weeks.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 8 minutes ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

• 
  BillM (@BillMah017) reported 12 minutes ago

  @DouglasTodd @TELUS I would argue that the immigration drove down prices. 10 years ago, I was paying 70 dollars for 1 line with a few GB of data. Today, I have two lines and 150 GB of shared data for 70 dollars.

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  Alexander (@AlexfromBabylon) reported 16 minutes ago

  @Clayton37808570 Regarding conviction of MNO’s this is too simplistic. You have multiple buckets: Early die hards > AT&T, Vodafone, Bell, Rakuten, TIM These MNO’s basically co-engineered the Spacemobile solution. STC was late, but commited 1 billion of revenue as Saudi sovereign solution so I think they also fall in this bucket. Late followers that evaluated both in detail with non public roadmap for Starlink and AST Spacemobile and chose AST > Verizon, Telus, Orange, Telefonica, Axian. Next you have a big bucket of optionality ****’s like you indicate, but that bucket is under heavy pressure to make a choice. Maximum optionality is a nice buzz word, but in reality they have to chose between an architecture that is competing with them, versus one that is supporting them. On paper a strong line up, but Starlink and Amazon will be competing systems. Equatys, Iridium niche constellations not optimized fot consumer broadband. So if you wat a friendly solution there is only one choice. Deutsche Telekom is the study case of my thesis.