Telus

Telus Outage Report in Banff, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Banff, Alberta 09/16/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • turkeynator_85 Luc Turcotte (@turkeynator_85) reported from Canmore, Alberta

    What the hell! It’s 2nd time in the last 1/2 hour that my tv and laptop shutdown. Is it a Canmore problem or a Telus problem? 😠

  • jppl1979 JPPL (@jppl1979) reported from Canmore, Alberta

    @sportsfan_ian @y3khan @globeandmail Who cares about where the head office is? I rather have the best service/price/innovation regardless of location of HO. What did Shaw bring go YYC? nothing. Bell isn’t factually montreal but Toronto. Vidéotron is mtl, Rogers Toronto and Telus Vancouver. Shaw dug its own graves.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanMacMuff Ryan Macpherson (@RyanMacMuff) reported

    @TELUS @TELUS, we are approaching 2 years since one of your contracted technicians drilled into our sprinkler system causing extensive water damage to our strata. When will our strata see the $75000 reimbursed? Work this out between yourself + the contractor. Give us our $ back now.

  • sean_valerie Valerie (@sean_valerie) reported

    2/2. So now @Telus wants us to pay $480 to replace the free equip they provided us 😳. Oh, and continue to pay for the service. Trying to wrap my head around how their bad judgement call becomes my issue. #shoppingfornewinternet

  • MattyPlumz x-SalTrey’s Diamonds (49-27-6) (@MattyPlumz) reported

    @TELUSsupport Yes. Years actually. I’ve been yelling at you guys (unfortunately you & your social media team who have nothing really to do with it get the worst) but since Feb 2021 I’ve been complaining to you guys just on Twitter. I’m going to be a former 20 year Telus customer real soon

  • DanielleJN4 DanielleJN (@DanielleJN4) reported

    @TELUSsupport if I lose out watching the rest of my hockey game because your wifi suddenly slowed down and I had to stop watching on laptop and now I can’t get the app to to work on my iPad this will be the end of my Telus service period. The constant issues Are not acceptable

  • FurnByJonathan Jonathan Crone (@FurnByJonathan) reported

    @TELUSsupport what the hell is wrong with the @TELUS network in Ottawa? Only connectivity I’m getting is by tethering to my FIDO phone :( (and according to the Telus app: i have plenty of data left ) Network management is tough right now, but people are depending on you!!!

  • RyanMacMuff Ryan Macpherson (@RyanMacMuff) reported

    @TELUS We are approaching 2 years since one of your contracted technicians drilled into our sprinkler system causing extensive water damage to our strata. When will our strata see the $75000 reimbursed? Work this out between yourself + the contractor. Give us our $ back now.

  • UbikDeckard Deckard Ubik (@UbikDeckard) reported

    @TELUS Have you ever tried saying "pre authorized payment" to your rubbish *611 bot? It makes that "thinking sound" over and over and over until it hangs up. After about 6 months of making manual payments I just said "representative" over and over to get past your broken bot.

  • LorinYochim (Dr.) Lorin Yochim (Ph.D.) (@LorinYochim) reported

    Twice in one playoff season? Go. ****. Yourselves, @telus.

  • FurnByJonathan Jonathan Crone (@FurnByJonathan) reported

    So @TELUSsupport what’s the deal with your network in Ottawa right now? Had to tether to my Fido phone because none of the Telus devices in the family have data right now.

  • sean_valerie Valerie (@sean_valerie) reported

    So we have a remote internet service from @TELUS .This weekend it wasn’t working so we called for service and it is working now. Great service except we found out our hub is a Huawei. They supplied the equip, we just pay for the service. 1/2