Telus Outage Report in Banff, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 02: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (47%)

2. 

   Phone (29%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (3%)

Live Outage Map Near Banff, Alberta

The most recent Telus outage reports came from the following cities: Banff.

City	Problem Type	Report Time
Banff	TV	one month ago
Canmore	Internet	2 months ago
Banff	Phone	4 months ago
Canmore	Wi-fi	4 months ago
Canmore	Phone	5 months ago
Canmore	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

• JPPL (@jppl1979) reported 2 years ago from Canmore, Alberta

  @sportsfan_ian @y3khan @globeandmail Who cares about where the head office is? I rather have the best service/price/innovation regardless of location of HO. What did Shaw bring go YYC? nothing. Bell isn’t factually montreal but Toronto. Vidéotron is mtl, Rogers Toronto and Telus Vancouver. Shaw dug its own graves.

• Luc Turcotte (@turkeynator_85) reported 3 years ago from Canmore, Alberta

  What the hell! It’s 2nd time in the last 1/2 hour that my tv and laptop shutdown. Is it a Canmore problem or a Telus problem? 😠

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Jack (@jackm107) reported 3 hours ago

  @TELUS, @Bell, and @Rogers is what you get when you nuke competition. They all suck at everything. And the worst part is they’ve all been given free rein to rip off Canadians and all their stocks suck as well?? Make it make sense.

• P. Honey Robins (@phoneyrobins) reported 2 days ago

  Hey @Rogers @Bell @TELUS instead of delivering poor cx service and randomly raising prices every couple of months then having "win-back teams" call ppl who canceled, why don't you just not suck in the first place? Are you dumb? Ps. We speak English in Canada. #fail

• Ciel21 (@Ciel2114) reported 2 days ago

  @MobileSyrup The issue with having all services together is if ISP is down, home phone is offline. Will Cogeco mobile phone service truly be separate on Telus' infrastructure or on Cogeco infrastructure? Try finding a payphone nowadays when hydro is off and one wants to contact utility.

• LallyA (@LallyAd) reported 2 days ago

  @jkrider_ @TELUSsupport Don’t join Telus join @Bell there support never puts u on hold or lie bell has treated me like a loyal customer 40$ Canada us 200gb

• Sandeep Singh (@sandeep_iiml) reported 9 days ago

  @TELUSsupport The person manning your store at CenterPoint mall, Toronto at 7 PM , July 23 was clueless about your apple standalone watch plan. He was rude and unhelpful. Even asked me to close my account with Telus and not to come back to Telus ever. When I asked his name..

• JayDawgTDot (@JasonGagne24235) reported 9 days ago

  @TELUSsupport If you had a call center in Canada, it wouldn't be an issue. Instead, you're leading with profits over service and the customer pays at the end. Telus used to be different, customer focused ... Now, you're no different then @Bell and @Rogers . Shame!

• Chris Faxon (@faxon99) reported 12 days ago

  @Rogers after 20mins of navigating their maze of options they return "We are too busy to answer your call, try again another time, goodbye" #awful #disgraceful #shaw. Do yourself a favor a go to @TELUS or @Bell

• David🇨🇦 (@DavidKe1ly) reported 13 days ago

  If you get a call from @TELUS, @Bell, @Rogers or any phone company offering “40% off” and asking you to verify your name — don’t do it. It’s likely a scam, & they may record your answer to impersonate you later. Tell them you’ll call back using the official support number instead

• Ali (@Ali96019865) reported 14 days ago

  @rogers @telus @bell how on earth is there no signal and so many dead spots in cellular coverage in Huntington Hills and Beddington? This doesn’t even happen in third world countries.

• TheSorryGirl (@TheSorryGirl1) reported 19 days ago

  @TELUS @TELUSsupport @Bell Listen you guys, the service in Newfoundland for cell phones is absolutely atrocious. I’m paying 254$ a month for 3 phones and where I live if I don’t have internet I don’t have service. Figure this out or I’m not paying my bill anymore.