Telus

Telus Outage Report in Banff, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Banff, Alberta 11/13/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • turkeynator_85 Luc Turcotte (@turkeynator_85) reported from Canmore, Alberta

    What the hell! It’s 2nd time in the last 1/2 hour that my tv and laptop shutdown. Is it a Canmore problem or a Telus problem? 😠

  • jppl1979 JPPL (@jppl1979) reported from Canmore, Alberta

    @sportsfan_ian @y3khan @globeandmail Who cares about where the head office is? I rather have the best service/price/innovation regardless of location of HO. What did Shaw bring go YYC? nothing. Bell isn’t factually montreal but Toronto. Vidéotron is mtl, Rogers Toronto and Telus Vancouver. Shaw dug its own graves.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlleyDalley Allison (@AlleyDalley) reported

    Is anyone else in #StAlbert experiencing issues with @TELUS today? I’m getting half my usual download speed and less than half of what I’m “supposed to”. @TELUSsupport #T8N

  • RantingCanadian Дерріл Джеймс Войтків Darryl J. Woytkiw (@RantingCanadian) reported

    @KenworthT2000 @Rogers Actually Virgin has no unlimited Data package and their base place are about the same per month making Virgin more expensive… and Telus is far more then either Virgin or Roger’s but Cell costs in this country are stupid expensive complete insane to say the least

  • BreakawaySR Gus Thorson ⚾️🏒🥅🏈 (@BreakawaySR) reported from Calgary, Alberta

    @debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?

  • HudsonTheHound Hudson (@HudsonTheHound) reported

    In fact, it’s been so bad today I’m cancelling my cable tomorrow and just going to stream NFL games going forward. I can’t believe how bad the coverage has been. Sorry @TELUS, @CTV just lost you a customer

  • TwitchChibikn Awaken Chibers (@TwitchChibikn) reported

    ALRIGHT @TELUS I pay for the highest internet you offer, YET i don't get it i get internet outages and not even the proper download EVERY time i call your guys say there's nothing WELL GUESS WHAT there is i have speed tests so FIX YOUR ****

  • DavidGibson604 David Gibson 🇨🇦 (@DavidGibson604) reported

    @DrAmirPakdel @moodyangela Telus offers a free service that screens out computer-generated marketing calls. I don’t remember the name. It’s 100% effective.

  • hotcheri Anne Marie Latrassi ♒ (@hotcheri) reported

    I've been on hold with the TV and internet people for 25 minutes and your hold music is garbage @TELUS @TELUSsupport

  • forktheucp Erin No’Toole (@forktheucp) reported

    Hey @TELUS, when you’re setting up fibre internet for a new place and can’t set it up because of reasons, why can’t you offer a same day solution? Why does it have to take up to 2 weeks to get internet? Can’t exactly work from home on my data plan, can’t stay at new place now.

  • ClarityCoachCA ClarityCoach (@ClarityCoachCA) reported

    @TELUSsupport @Telus you are a complete waste of my time. 20 days of no internet, no results 2x's, 2 technician failures, incomplete & no foresight to what is needed to get things done ... get your **** together with ! #Telussucks #notgivingyoumybusiness

  • Jenniferlh1987 Jennifer.l.Hatcher (@Jenniferlh1987) reported from Regina, Saskatchewan

    2021 17 November - November 26 2021 got out of the hospital. I can get rid of my service animal cat and shut down my network access company and my telus company that i payed alot of money. Im ******* 😡