Telus

Telus Outage Report in Banff, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Banff, Alberta 11/29/2025 11:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • jppl1979 JPPL (@jppl1979) reported from Canmore, Alberta

    @sportsfan_ian @y3khan @globeandmail Who cares about where the head office is? I rather have the best service/price/innovation regardless of location of HO. What did Shaw bring go YYC? nothing. Bell isn’t factually montreal but Toronto. Vidéotron is mtl, Rogers Toronto and Telus Vancouver. Shaw dug its own graves.

  • turkeynator_85 Luc Turcotte (@turkeynator_85) reported from Canmore, Alberta

    What the hell! It’s 2nd time in the last 1/2 hour that my tv and laptop shutdown. Is it a Canmore problem or a Telus problem? 😠

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BajwaKamby Kamby Bajwa (@BajwaKamby) reported

    @TELUS @missamychan @tamarataggart You guys have literally a garbage network 😡

  • me_feit feit.the.urge (@me_feit) reported

    Hey @TELUS @TELUSsupport I pay $160+ for high speed data. So why am I getting under 1mbps this morning and every other day? At my house. Oh right! Cause I’m rural! **** you telus!

  • TylerIngram Tyler Ingram (@TylerIngram) reported

    @TELUS So, who wants to help me switch from Shaw to Telus PureFibre? Apprently the website says it's not available but yet I talked to the installer a couple days ago who was hooking up our neighbours? (we're a duplex and the fibre termination is on our side of the property

  • DavidSm51932240 Concerned Labradoodle (@DavidSm51932240) reported

    @JasonCoppingAB Actually many doctors disagree. They create needless referrals and have trouble with medical issues outside their limited scope. Just another cost along with Telus virtual health and chiropractic and pharmacists doing med reviews.

  • wicklessinedm 🇨🇦 Barbara Anne 🇨🇦 (@wicklessinedm) reported

    Sitting in a hospital bed TRYING to watch the Oilers on a @telus subscription I Pay for Monthly but it stops playing continuously. Can get the hospital tv service because they’ve been having issues for 2 weeks - so much for modern technology. #changingproviderswhenimreleased

  • a_m_s_ns 𝙰. 𝙼𝚒𝚍𝚍𝚕𝚎 𝚂𝚞𝚛𝚗𝚊𝚖𝚎 🇨🇦 (@a_m_s_ns) reported

    Hey, @TELUS!!... I STILL haven't received the money you owe me - the refund from my cancelling your service! I'm on the phone with one of your reps FOR THE SECOND TIME to get this ******* refund expedited. It should've been in my mailbox THIS WEEK...

  • Dotcommi Ryan (@Dotcommi) reported

    @TELUSsupport @Tsukiyomon Don't come to telus! Especially if you are in a rural area. They advertise fast, reliable internet but consistently throttle their speeds down to 4 Mbps in the evenings. It's completely unusable. They are criminals

  • StrategicThghts David Schreck (@StrategicThghts) reported

    Sadly my #Telus PVR stopped working. After trying many reboots I phoned @TELUSsupport and got outstanding service. After much remote diagnostics, she concluded the device need to be replaced at their cost. I’m pleased.

  • HarshaFreaker Harsha Vardhan (@HarshaFreaker) reported

    @vali_sheik @TELUSint It's better to quit working for TELUS rather to watch their stupid accountability. They don't pay you and give stupid reasons for that. One of which is, saying that we didn't work. They keep on asking you to fill the google concern form and nothing concrete results from that.

  • DeceitinDrugs Everyone has something to learn from somebody. (@DeceitinDrugs) reported

    @TELUS @TELUSNews I was redirected 4x times to get my email set up on new laptop. Now I cannot access my original email account. You need to better train your people. Very poor service!