Telus

Telus Outage Report in Banff, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Banff, Alberta 10/20/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • jppl1979 JPPL (@jppl1979) reported from Canmore, Alberta

    @sportsfan_ian @y3khan @globeandmail Who cares about where the head office is? I rather have the best service/price/innovation regardless of location of HO. What did Shaw bring go YYC? nothing. Bell isn’t factually montreal but Toronto. Vidéotron is mtl, Rogers Toronto and Telus Vancouver. Shaw dug its own graves.

  • turkeynator_85 Luc Turcotte (@turkeynator_85) reported from Canmore, Alberta

    What the hell! It’s 2nd time in the last 1/2 hour that my tv and laptop shutdown. Is it a Canmore problem or a Telus problem? 😠

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • davidb27111 davidb2711 (@davidb27111) reported

    @TELUSsupport @TELUS But ...."TELUS Service Status" does NOT show an outage (30mins later...)

  • viper57500 Viper (@viper57500) reported

    @TELUSsupport are you having network issues in Scarborough for mobile? All our devices have no telus signal

  • journeydan Daniel Bader (@journeydan) reported

    Looks like @TELUS is having an outage in Toronto right now. Anyone else confirm?

  • JimmyDee1999 JimmyDee (@JimmyDee1999) reported

    @TELUSsupport @TELUS @CP24 what’s going on with Telus cell service. It’s down across Ontario. Trying to run a business and can’t use my phone for incoming out going calls

  • debbie8999 Debbie (@debbie8999) reported

    @journeydan @TELUS No service in Windsor. It started losing service on and off since earlier this afternoon now it’s gone

  • nancyhenry_ Nancy Henry (@nancyhenry_) reported

    @TELUS @PublicMobile service is down???? Can't make a call? #telus #publicmobile

  • snakeguy79 fred chalk (@snakeguy79) reported

    @FarmerJer @TELUS Yes. I have no service

  • rlcchick rlcchick (@rlcchick) reported

    @TELUS are you down? My husband is upset none of his phones are working no service we are trying to run a business I have been on hold for a 1/2 hour already

  • iTech_Ben iTechOfficial (@iTech_Ben) reported

    @TELUS Why did my both my phones on Telus & Koodo go out was there an outage or are you finally putting 5G in

  • MelynndaODonnel Melynnda (@MelynndaODonnel) reported

    @markburm @TELUS Same I was loosing it trying to login to my app