Telus

Telus Outage Report in Banff, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Banff, Alberta 11/24/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • jppl1979 JPPL (@jppl1979) reported from Canmore, Alberta

    @sportsfan_ian @y3khan @globeandmail Who cares about where the head office is? I rather have the best service/price/innovation regardless of location of HO. What did Shaw bring go YYC? nothing. Bell isn’t factually montreal but Toronto. Vidéotron is mtl, Rogers Toronto and Telus Vancouver. Shaw dug its own graves.

  • turkeynator_85 Luc Turcotte (@turkeynator_85) reported from Canmore, Alberta

    What the hell! It’s 2nd time in the last 1/2 hour that my tv and laptop shutdown. Is it a Canmore problem or a Telus problem? 😠

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • onetiredmama98 🌿𝕆𝕟𝕖 𝕋𝕚𝕣𝕖𝕕 𝕄𝕒𝕞𝕒🍄 (@onetiredmama98) reported

    @dean_burner Who are you with? Out this way we don't get much. Bell, Telus, and Koodo. I had Roger's out here for a bit and I hardly ever had signal

  • Biraj_joshi23 Biraj Joshi (@Biraj_joshi23) reported

    @TELUSsupport are there any telus outage in New westminster BC as we don't have wifi connection since 6 hours. Please help

  • kabalguy 𝘒𝘢𝘣𝘢𝘭𝘨𝘶𝘺!🇨🇦 (@kabalguy) reported

    @dandoozled @TELUS @dazngroup That's only one streaming service and I don't watch anything they provide.

  • MalcolmChrysta1 MalcolmJChrystal (@MalcolmChrysta1) reported

    dear @TELUS @TELUSsupport I don't have the time to search and see and effectively change my telus service to the better offers that new customers get with you. somebody please help....

  • OlBankar Ram Sankaran (@OlBankar) reported

    @TELUS Hey guys 5 hours service time to fix a cable is ridiculous. Second time ur hardware malfunctioned.

  • kabalguy 𝘒𝘢𝘣𝘢𝘭𝘨𝘶𝘺!🇨🇦 (@kabalguy) reported

    @dandoozled @TELUS I'm paying for TV service and a PVR. There are a lot of sports channels I watch, but can't watch live.

  • ClemensRettich Clemens Rettich (@ClemensRettich) reported

    @TELUSsupport I can't see how to confirm an appointment. The online help says that there's an appointment section in my My Telus account. But it's not there.

  • CardBurglar Vintage REB (@CardBurglar) reported

    The fact that @TELUS and @bell continued to buy $700 million worth of compromised 5G network hardware from Chinese military company Huawei should tell you how little they care about your security, or good business practice. Pay for your own mistakes! #Bell #Telus #Huawei

  • ThisDoorOpens FourtyTwo (@ThisDoorOpens) reported

    @SPhillipsAB @TELUS @telusmobility It may take awhile to get a hold of a customer service representative, but they are pleasant, in Canada (supporting our economy) and were super friendly probably because they weren't 3rd party reps of other companies who have to try and get you off the phone within 3 mins.

  • dellacarrol della (@dellacarrol) reported

    Telus Landline problems: I am getting calls day and night from people saying that I had called with my home number and in fact I hadnt even used the landline or know these folks. How to fix this terrible problem please? I have called for help w Telus... nothing. Suggestions ?