Telus

Telus Outage Report in Banff, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Banff, Alberta 04/23/2024 11:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • jppl1979 JPPL (@jppl1979) reported from Canmore, Alberta

    @sportsfan_ian @y3khan @globeandmail Who cares about where the head office is? I rather have the best service/price/innovation regardless of location of HO. What did Shaw bring go YYC? nothing. Bell isn’t factually montreal but Toronto. Vidéotron is mtl, Rogers Toronto and Telus Vancouver. Shaw dug its own graves.

  • turkeynator_85 Luc Turcotte (@turkeynator_85) reported from Canmore, Alberta

    What the hell! It’s 2nd time in the last 1/2 hour that my tv and laptop shutdown. Is it a Canmore problem or a Telus problem? 😠

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • carlz8 Carly (@carlz8) reported

    @MsYouDoYou @TELUS I had issues with them for a year and a half before it got fixed ... Godspeed

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @Breeze_CA @TELUS I changed my senior parents plan & I was promised by the agent that it wouldn’t change for 2 Yrs. Less than a year it changed - bill went up. I phoned and they said they never said such a thing. So I am going to tape every phone call with Telus going forward.

  • Breeze_CA Breeze (@Breeze_CA) reported

    @raiderDavid1973 Yes, but I don’t like using multiple remotes. Telus should fix their issues and make using their services and remote work smoothly.

  • bonstad Bryan (@bonstad) reported

    @TELUS is great if you like to miss NFL playoffs, have frozen news, inconsistent internet & poor @TELUSsupport

  • bonstad Bryan (@bonstad) reported

    It’s 2021 and I can’t watch TV with @TELUS ‘s garbage. Don’t anyone get this garbage system.

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @Breeze_CA @TELUS Oh I hear ya When I have to call Telus on an issue it takes me no less than 2 hours I had fibre optic installed recently because I was told when talking to agent would make Internet faster. After I got it installed the guy said not the case-depends on how much you pay per month

  • Screenwriter_11 Melissa Sanderson-Alsbergas (@Screenwriter_11) reported

    @McMudder71 @TELUS Need some help?

  • bigtuz89 Thedegenerates (@bigtuz89) reported

    @TELUS @TELUSsupport the service and bullshit u guys feed customers is pathetic. 15 year customer and all I get it lies from ur customer service representatives. Pisses me off

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

  • toddnickel Todd Nickel (@toddnickel) reported

    @MsYouDoYou Was with TELUS forever, and so much the same--March 2020 WFH revealed just how terrible they are. Switched to Lightspeed (cable) in November. Seamless switch. DL speed doubled. $45/month. Zero issues. Hate that we waited so long.