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Telus

Telus Outage Report in Bellevue, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Bellevue, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bellevue, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chekoc1
    Cheryl Koch (@chekoc1) reported

    @Quea_Ali I have Telus. Left Shaw it was awful. I have been paying for high speed internet and it never gets up to speed! Had 4 service calls with tech to home. Still doesn’t work well. Nowhere left to turn to.

  • Michell62666854
    Michelle Jones (@Michell62666854) reported

    @randyw74 @drex We had the same issue but with Telus.

  • AnilHPereira
    Anil Pereira 🙏🏾 (@AnilHPereira) reported

    @entwistled 20+ year customer here and I’m caught in customer service hell with both your @TELUS and @adtsouthwestcan ADT Canada teams. Help!!!!

  • BobbyAllyn
    Bobby Allyn (@BobbyAllyn) reported

    She said when she was hired and trained for the job, the demo videos involved TikToks of children fighting. She says she was never warned of just how disturbing some of the footage she would be seeing every day would be, so she sought counseling through contractor Telus

  • dyckster10
    Vladimir Nets Ov (@dyckster10) reported

    @CTVNews Hey @TELUS @TELUSsupport , your fibre optic service isn’t available in my neighbourhood yet. It is 1/4 of a kilometre away though. Fix that and I’ll switch. I’d prefer not to deal with Rogers.

  • aenux
    Alysha (@aenux) reported

    Hey Telus what’s the point if your therapy line books out for weeks generally we need help asap not three days out.

  • Sairyswolf
    sairys wolf (@Sairyswolf) reported

    Wtf I went into a Telus store to look into phone upgrade and told all their store demo phones were stolen. How? Aren't they locked down and have someone there watching??????

  • Shyspinylobster
    🦖 30-50 Feral Lobsters 🦖 (@Shyspinylobster) reported

    TW: financial shenanigans. I had to listen to my Mom talking to Enmax tonight, she almost broke down several times. It was them that charged the wrong account the same month Telus double charged us so now her account (which has been flawlessly paid for decades) is in arrears.

  • mrussellphoto
    Michael Russell 🌻 (@mrussellphoto) reported

    @PeterVogel I went into a renewal with shaw (internet/tv) expecting a battle and it was super easy with only a slight increase. Telus wouldn't budge on my Mom's phone price though. If I recall you had it down around 10/mo?

  • nosleeptillzzz
    cops are still a public health crisis (@nosleeptillzzz) reported

    @Tori_DLCR Although you'd be going through Telus's network (yuck), Public Mobile has decently priced plans. The only sticking point for most people in my experience is needing to provide your own device