Telus

Telus Outage Report in Benacadie, Nova Scotia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Benacadie, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Benacadie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Benacadie, Nova Scotia 12/13/2025 20:20

December 13: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • a_m_s_ns 𝙰. 𝙼𝚒𝚍𝚍𝚕𝚎 𝚂𝚞𝚛𝚗𝚊𝚖𝚎 🇨🇦 (@a_m_s_ns) reported

    Attn @Telus #Telus customers... IF you decide to leave Telus for another company, you will NEVER, EVER, EVER get your remaining balance back! I waited the 6 weeks. The cheque didn't come. I called to expedite it, and was told it would be here this Monday. IT STILL ISN'T HERE.

  • penses_y Penses-y _______ (@penses_y) reported

    @fanCRTCProfling Where in this news article does it say that Bell, Rogers and Telus are getting more financial support?

  • MoneyRaisingFoo Allison Barber (@MoneyRaisingFoo) reported

    @DrJayDrNo I like my Samsung. Two years no issues. Oh, and my kids got it free with a new Telus account.

  • richard_yyc Richard yyc (@richard_yyc) reported

    @fanCRTCProfling Rogers buying Shaw is the worst thing to happen in Canada in the past 20 years. The competition within Canada will now be a joke. I personally hope that everyone drops Rogers and Shaw and moves over to either Bell or Telus. Our family have already moved over to Bell and Telus.

  • cramd cramd: Marc Sherwood (@cramd) reported

    @Shawhelp looks like I'm going to pack up my Shaw stuff and send it back to you tomorrow. Somehow I was not just sent the wrong modem, but when the correct one was shipped and I was ready to install my order is cancelled. Your customer care team did not seem to care. @TELUS help!

  • JellyMurray murray (@JellyMurray) reported

    @TELUSsupport I’ve lived in Cookstown Ontario for 10 years i’ve always had Telus but for some reason I have no reception at my house now it started last weekend is there a tower down or what’s wrong?

  • ebbsebbs27 Ebbs (@ebbsebbs27) reported

    @craigstein14 Sasktel never does that. I’m switching my cell to Telus cause it’s $30 cheaper and Sasktel won’t budge at all

  • Mary_M_Contrary Mary_M_Contrary (@Mary_M_Contrary) reported

    @telus TERRIBLE support. We can’t get anything but online self-help.

  • janineallison Janine (@janineallison) reported

    @xLiserx I was able to change my settings in my Telus app so that if someone calls, they have to press “1” to proceed. A regular person can do this but a robocaller cannot, and I haven’t had any issues since I set it up.

  • RavT3 Rav Takhar (@RavT3) reported

    @TELUSsupport your DNS is so painfully slow these past couple of days with no one in support able to help. To make matters worse the ability to change DNS servers with the latest firmware on the Telus Wifi Hub has been removed.