Telus outages and service status in Bluffton, Alberta

Problems in the last 24 hours in Bluffton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bluffton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reported 36 seconds ago

  I don't think @TELUS @TELUSsupport realizes how much their constant sales/slop support phone calls are destroying their business brand. I just got a call from one of their reps overseas asking me for feedback, even after I filled out a monstrous feedback form yesterday online. After I had previously told multiple TELUS reps that I was only a customer because I am trying to shut down my father's accounts after his passing and to stop calling me and trying to sell me new services, given my situation. When I tried to explain this to the person who just called, they made a bunch of inappropriate and juvenile sounds and then hung up on me. There is zero chance that I would move any of my services to TELUS at this stage. This is the hidden cost of outsourcing sales and support and making every phone call into a pseudo sales call. I still have several services to wind down with Telus on my parents behalf - home security, internet, home phone - an I cringe thinking about how much time I will spend on the phone and the quality of those upcoming experiences.

• 
  Mike Was Right 🇨🇦🇺🇸🇲🇽 (@MikeHumanIntel) reported 3 minutes ago

  @mario4thenorth If I call Rogers or Telus, it takes 90 minutes on hold to talk to some foreigner who will likely not resolve my problem. When I call Mint Mobile in the US, I go through a very friendly Ryan Reynolds AI attendant and talk to an American right away. Plus, they understand and resolve my problem. Canadians have no clue how bad it has become for them.

• 
  𐐒ɹǝuʇ ‰ (@Clever_Blender) reported 5 minutes ago

  @TWilsonOttawa March 2026 Loblaws was breached millions of users health records and customer data. TELUS Digital hacked, millions of stolen customer data from DOZENS of Canada's largest corporations. Your point is valid.

• 
  West Van Girl (@WVanGirl) reported 9 minutes ago

  @vesperdigital TELUS health is terrible. Ask doctors who are having to individually correct patients records once they get sucked into Telus health.

• 
  Janet S. (@Jes_561) reported 10 minutes ago

  @GG37374104 Wow really !? I still have my landline with Telus and have never had them ask me to give it up. People wonder why I keep it but I find it way better sound quality than any cell phone I’ve ever had.

• 
  Jd (@ProfesorRefer) reported 11 minutes ago

  @Tablesalt13 For those that want to know TELUS outsources the most: It runs a massive global BPO operation (TELUS International/digital solutions) with call centers and services abroad. Its Canadian headcount has steadily declined while global grew. • Bell does offshore some customer service/IT (complaints about India/Philippines agents and recent moves are common). • Rogers has done the least visible offshoring for customer-facing roles: It publicly committed to (and delivered) 100% Canadian-based call centers/customer service teams (including repatriating Shaw jobs in 2023). It still positions itself as the only national carrier with this focus, though recent cuts, AI, and third-party shifts have drawn criticism like the others.

• 
  Ichnos Maris (@ichnosmaris) reported 12 minutes ago

  Dealing with @premium is like dealing with Customer Service from @TELUS and @Bell - useless.

• 
  Scammer Defence (@ScammerDefence) reported 14 minutes ago

  @Paul__Walsh @TELUS @Rogers What banks do with forwarded smishing texts: feed them to threat-intel sharing groups like APWG and CAFC so the lookalike domain ends up on consumer blocklists. A free DNS-level iOS app installs that blocklist on the phone so the page never loads.

• 
  Beatsie1 (@Beatsie1) reported 15 minutes ago

  @Kapur_AK in Calgary we have Rogers or Telus. we used to have Shaw. we have NO competition now. the costs keep going up. the service is disgusting. before the Libs did this i had Shaw internet/TV & my cell with Rogers. Both were excellent then. now it's a horror story. Champagne.

• 
  Andre (@canandre12) reported 17 minutes ago

  @ShaziGoalie AI is being used right now, to hide the Indian accent in Telus’ customer service agent’s voices