Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 01/29/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bks86798035 bks (@bks86798035) reported

    @TELUS Your service cuts out on daily basis. Paying 222$ a month.

  • kazi_mierzi Kaz (@kazi_mierzi) reported

    literally telus still has not installed my internet and has been ******* completely useless in tech support or even knowing what's happening and it's been like 2 weeks 🙃🙃🙃🙃

  • faria_wong Steven (@faria_wong) reported

    @TELUSsupport ADT pulse continues to be down. Has been down for the past 3 days. No word from Telus. Poor service

  • Rolfsrollaround Rolf Reimer (@Rolfsrollaround) reported

    @weaverdarryl @TELUS Your reward is multiple days dealing with telus tech support to fix a simple issue 🙏

  • faria_wong Steven (@faria_wong) reported

    @TELUSsupport Telus has no means of properly communicating service issues. Exceptional poor service. My home security system has been down now for 3 days. No word from Telus

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Toronto, Ontario

    @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

  • timeskapade_k4 Timeskapade.Korp4 (@timeskapade_k4) reported

    @TELUS my internet is down because i’m a small parcel

  • faria_wong Steven (@faria_wong) reported

    @TELUS mismanagement. Telus ADT app has been down for the last 2 days. No communication from Telus and no portal to lodge a complaint.

  • LisaBforJustice Lisa B ☮️🇵🇸⚖️ (@LisaBforJustice) reported

    @geoffberner It's not just health care; it's the entire Government of BC IT systems. Their VPN and tech support is ALL #Telus. Consider the personal information #privacy implications of that on TOP of the health care contracts!

  • faria_wong Steven (@faria_wong) reported

    @TELUS ADT by Telus service is very poor. I seldom call or require assistance. But I dont have the time to be calling. I dont have access to adt by telus app. I never received any instructions. For $60 a month when I have an issue I expect to call ADT once