Telus

Telus Outage Report in Bonnyville, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 02/11/2026 21:05

February 11: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Elmasmixedmedia E.M. Schumacher (@Elmasmixedmedia) reported

    Why I was locked out of Twitter I don't know; think there was a glitch in my wifi signal when I tried to log in. So to get back in I now have to drive about a mile up the road because for some reason the signal from Telus no longer works in my yard like it used to. #countryliving

  • MattBInYYC Matthew B. (@MattBInYYC) reported

    Whatever portapotty/garbage is near the Telus Spark is gonna make me 🤮 @CalgaryMarathon

  • PeterHenry9999 Peter Henry (@PeterHenry9999) reported

    I was today old when I found out my @ADT @TELUS @TELUSsupport online account password is the very same as my verbal account password.....HUH? ARE YOU SERIOIUS?! WTF? These need to be different!!!! How is this acceptable today?

  • redwingsfan79 Chris (@redwingsfan79) reported

    Hey @TELUS I just want to say your customer service is the absolute worst!Bunch of rip off artists!! I’ve been with you for over 20 years and it disgusts me how I’ve been treated!! And btw, your buy it back program is a scam, and a rip off! You’ll be lucky if I stay with you!

  • Sarahs_POV Sarah Pearson (@Sarahs_POV) reported

    @TELUS my cell service seems to be out Canmore- can you update please

  • HeidiSmitVinois Heidi Smit Vinois (@HeidiSmitVinois) reported

    @koodo Funny enough the reason why I went through 10g's is because our @TELUS internet has been so poor, lately. I'm capable of finding a plan that suits. What I would like to know is how you justify the disparity between the offers. Rising cost for less as people go through their data

  • canali01 jc (@canali01) reported

    @JasonFieber 2/2... I have bought "A random walk down Wall Street" and also "Buffett's accounting book" so I'm just trying to understand different approaches...have over 180k in TELUS stock (am a CDN) that I need to diversify.

  • kattoms1 KatieMT 🇨🇦 Environment Matters (@kattoms1) reported

    So was it @TELUS or @TSN_Sports that cut short the nascar race only into 1.6 hours!!! Where is the rest of the race. WTF get your **** together you incompetent idiots. Not the first time by no means. 😡🤬🤬🤬👿 sending u daggers!!! SOB's.

  • nooritab nooritab (@nooritab) reported

    After being a customer of @Rogers for over 16yrs, they signed me up for a loyalty customer tablet plan that I did NOT agree to. This shady business practice will have me moving my wireless service to @telus. Scamming loyal customers shows what they think about them.

  • PaulCha94025901 Paul Chandler (@PaulCha94025901) reported

    @John1MD I have dropped two phone calls in the last two weeks I need my Pfizer booster damn it 811 doesn’t care Telus doesn’t care. Do I call Pfizer directly ? In all seriousness I am waiting for eligibility to be announced for my booster but it’s not there yet