Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 01/23/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Myhandle44 Tommy Jeans (@Myhandle44) reported

    @awri125 @CBCNews I’ve been with Telus for nearly 20 years. I’ve had very good service. I think that if a customer shows loyalty instead of moving every other year, you’ll get better service.

  • usehead_heart UsingHead&Heart (@usehead_heart) reported

    @re_gory @CirtwillMarg @TheRealKeean I’m on Telus and I had great service, data & internet all day.

  • kenna88 ༼ ༎ຶ ෴ ༎ຶ༽ (@kenna88) reported

    @telus your service is painfully terrible and you charge out the ***. how is this okay????

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported

    @Brodie_Friesen @TELUSsupport LOL WHAT The last time I had a problem I had to escalate it to CCTS. They had to rule in favour of me before Telus would do anything.

  • eileen_cucumber Eileen Willett (@eileen_cucumber) reported

    @TELUS Extremely disappointed and angry. My 98 yr old dad, long time customer, has been paying $50/month for a broken alarm service & obsolete panel! Promised a call/email today & rcvd nothing. Careless/sharp practice? One or both. Still waiting. #NOTok

  • anniewiz Ann Wisdom (@anniewiz) reported

    @RogersHelps @Rogers As a person with a disability, I need reliable service and that's why I have a cellphone and a home phone which didn't work and had no way to reach out for help! My contact is renewing & I'll find Telus or Public, but you lost my faith & trust. #rogersoutrage

  • ShadowVlican SV (@ShadowVlican) reported

    @CP24 My Telus sim couldn't even handle the increased network activity during the Rogers outage.

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    >Feds Order Rogers, Telus, Bell to Create Network Safety Plan within 60 Days What are the odds that this won't really address anything and is just the government public pandering to show they are addressing one of the biggest network collapses in years in infrastructure.

  • NSLSCneedshelp Canadastudentloanneedshelp (@NSLSCneedshelp) reported

    @theJagmeetSingh Find Telus is better than bell, they ripped off customers and never told anyone about an outage they had. I know people who was with virgin mobile and now they are Telus customers.

  • teddybear0624 teddybear0624 (@teddybear0624) reported

    @RogersHelps is the credit being given for the account or for each phone on the account....we have 4 people on acct that were put put by the outage...so it better be by phone...otherwise #telus is looking good right now!!