Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 02/04/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Toddydemorangin your friendly neighbourhood fofoqueira (@Toddydemorangin) reported

    I LOATHE @TELUS with all capital letters. Canadian college students DO NOT sign on for Telus if you want good internet that will allow you to do your homework uninterrupted. Box you will fail. It’s been 3 days since my apartment has had no internet, I have assignments for today!

  • JustLilCC LilCC (@JustLilCC) reported

    Causally waiting 3 hours for a Telus agent to help me upgrade my already over priced iPhone L o L

  • 5CMcT CMcT (@5CMcT) reported

    @Coelasquid I liked it when Telus had actual offices in our small town and I could walk down and pay my bill and local people had jobs. If you had a problem there would be an actual person you could speak to. I’m sure farming it all out to call centres overseas improved profits.

  • HennigarRd Deane Hennigar (@HennigarRd) reported

    @familymoneysave I'm thinking yes. I had the worst shellacking with that thing I can recall. No faith in management now and just moved on. Bought fortis, telus and CNQ.

  • JohannBoucher Johanne Boucher (@JohannBoucher) reported

    Hey @TELUS - very dissatisfied w/ you adding credit card fees to monthly payments. And super annoyed by your cold promo calls from people I can’t hear well or understand. This is how you treat a loyal customer? Sheesh. [Your @TELUSsupport service is great though, keep that up.]

  • Tony09080625 Tony (@Tony09080625) reported

    @koodo my phone number was ported from @TELUS but i'm not getting service

  • LallyAd LallyA (@LallyAd) reported

    @moineespoetry @TELUS Join @Shawhelp im on there 1.5gig service and it’s great and more reliable I was Telus and it was horrible

  • douglasr Douglas Robertson (@douglasr) reported

    A story about TELUS... It's summer 2019 and my TELUS Internet isn't working. I try the usual troubleshooting, then similar steps with support over the phone with no success and they send a tech the next day. The tech says the modem needs replacement, does so and all is well.

  • tammyara tamara (@tammyara) reported

    without me asking, my phone company has increased my data allowance from 10gb to 20gb over two years. telus would never

  • passaron1 Pedro Passaroni (@passaron1) reported

    Wtf a lot going on with me, I just did an interview with Telus International to work with them.