Telus

Telus Outage Report in Bonnyville, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 02/05/2026 11:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ate_pichi Pichi 피치 🍑【PNGtuber】 (@ate_pichi) reported

    I wanna curse at Telus so bad rn

  • Gp100T35 T35GP100 (@Gp100T35) reported

    @dubsndoo I want a refund. Telus, shaw, Rogers does it where they have a day without service and it was their fault. Why did I pay into this system when I was young and not middle aged I may not be able to use it? I don’t care if. Y portion is only $5-$10k I want a refund

  • castlelady2 Mrs. G. Kravitz (@castlelady2) reported

    @ScholerinED Sad to say I had to give Telus guy a mask AND show him how to put it on (he put on upside down at first..WTF? 😳). This does not surprise me.. they have all been told the pandemic is over! 😡😡😡

  • optguru Master P (@optguru) reported

    @ChrisQuelch23 It's down a bit, great dividend. Really only Bell Canada and telus for telecommunications in Canada

  • Sam_J Sam_J (@Sam_J) reported

    @TELUS why is it, that everytime, your phone number encourages your customers to use the virtual assistant/website, only to be told they can't help me and I have to phone in?

  • iDaveMac2020 iDaveMac (@iDaveMac2020) reported

    @C19WorldNews Worst? My vote goes to Telus. Haven't flown Air Canada much, because they are always the most expensive choice.

  • jmatteis_ca Joel Matteis (@jmatteis_ca) reported

    @TELUSsupport Does anyone answer phones or man the live agent chat anymore? On hold for a very long time, and still sitting at 12th in the queue. Customer service with Telus isn't what it used to be.

  • vanpatsow vanpatsow 🇨🇦 (@vanpatsow) reported

    @TELUS @TELUSsupport after waiting over 24 hours for a service call. We were torn between 5 and 7 pm today we would have a talk show up. Not even a callback and no show, please explain#

  • RealFakeMacT RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta

    @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

  • Ryansisson7 VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia

    @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?