Telus

Telus Outage Report in Bonnyville, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 11/30/2025 22:35

November 30: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Atari_Hotel Atari Hotel ♿️ (@Atari_Hotel) reported

    I'm kind of worriedthat my @TELUS prepaid phone, with enough credit to last though May, said "Emergency Calls Only" when I just looked at it, the Telus icon was grayed out on the dropdown menu and #nobars. It came back to normal after a bit, but no longer feel I can count on it

  • salman_merc Salman Merchant (@salman_merc) reported

    I BOUGHT @TELUSsupport @TELUS YESTERDAY AND AFTER PORTING ISSUE NOT THERE IS AN AREA WIDE OUTAGE. WOW!!! DEFINITELY NEED TO SWITCH NOW

  • HLSGamesYT HLSGamesYT (@HLSGamesYT) reported

    anyone else with @TELUS completely lose service? I can't make calls, send texts, use data, or even get in contact with their live chat service. @TELUSsupport

  • _Empra_ Jay (@_Empra_) reported

    FIX UP #TELUS WA GWAN WID DI NO SERVICE TING STAR!!

  • CerebroJD Justin Dowell (@CerebroJD) reported

    @ryanjespersen @korymath @AHS_media Tbh this is closer to a comrade helping the masses overcome a solution that was poorly implemented by Telus (private company) on behalf of AHS.

  • UrGirlSaigon Cookie Monster's Ex (@UrGirlSaigon) reported

    @theoriginaljbk @TELUS @TELUSsupport I feel you! Completely. I’ve had it with them too tbh. They don’t even care about their customers anymore. They just want money. Their service they used to be so known for has really gone down last couple years, it’s not even worth it anymore.

  • SuzieFranchise Suzette Francis (@SuzieFranchise) reported

    Any other @TELUS users having issues getting calls??!! @TELUSsupport is there a service disruption?

  • _SaadSiddique Saad Siddique (@_SaadSiddique) reported

    Anyone still having trouble with @TELUS being down? Try to manually select Network under Cellular settings of your phone instead of Automatic. Seems to have resolve the issue for me. #TELUS #networkdown #Canada

  • Yu79607465 Niki (@Yu79607465) reported

    @therealbigzee2 @TELUSsupport @TELUS Down in BC

  • HLSGamesYT HLSGamesYT (@HLSGamesYT) reported

    @UrGirlSaigon @TELUS @TELUSsupport I was like "wtf, I'm 100% sure I paid my bill this month" xD