Telus

Telus Outage Report in Bonnyville, Alberta

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The latest reports from users having issues in Bonnyville come from postal codes T9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 02/14/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Bonnyville, Alberta

The most recent Telus outage reports came from the following cities: Bonnyville.

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City Problem Type Report Time
CanadaBonnyville Internet
CanadaBonnyville TV
CanadaBonnyville Phone
CanadaBonnyville TV
CanadaBonnyville Internet
CanadaBonnyville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • matthelm Matt Helm (@matthelm) reported

    @ow That’s great to hear, Reddit had me thinking it wouldn’t work. Telus support wasn’t helpful at all.

  • KpHeaney Kevin (@KpHeaney) reported

    @RahRahRaina They do this on purpose. Telus does it ALL THE TIME. If you want to ADD services, they'll pick up within the third ring. Or less than 3 minutes on hold. Anything else and hour or more, WITHOUT call back Service.

  • ashzinyk Ashley Zinyk 🇨🇦 (@ashzinyk) reported

    I just had my smoothest, lowest-friction-ever call with a Telus representative. Thanks Luis! I was cancelling my service.

  • jan_okeefe Janet O'Keefe (@jan_okeefe) reported

    @TELUS @TELUSsupport what is status of repair for clients trying to call land line numbers - still getting dead air - already reported my issue. Not just me having same problen

  • JasonPYYC Jason P. (@JasonPYYC) reported from Calgary, Alberta

    @wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.

  • storied_selves Sonja Boon (@storied_selves) reported

    @jnp709 Telus internet is fine but phones are a mess at the moment. Went down last night sometime.

  • KerryAtkinson2 Kerry Atkinson (@KerryAtkinson2) reported

    Anyone else have trouble getting their purchased movies on the #OptikApp? I can get them on the TV but not through the app on my phone or computer. #Telus #OptikTV

  • dragonlou2 Dragonlou - Candidate for Prime Minister Too 💗 🌻 (@dragonlou2) reported

    @Melkorka12 @TELUSsupport @TELUSNews I had the worst experience with Telus "support" in the past. Very difficult to get to a live person, and then the solution offered didn't work. I will never be a Telus customer again, no matter what product they're pushing, because they don't care about their customers.

  • shreyasvs Shreyas VS (@shreyasvs) reported

    @TELUSsupport hey Telus support, I had phoned in for suspension of my home services on 27th Feb, I still haven’t received any confirmation regarding that. Unable to contact live agent through chat. Please update.@TELUS

  • RAILROADEDNFLD SAVE TRINITY LOOP HERITAGE SITE (JP Coady) (@RAILROADEDNFLD) reported

    @TELUSsupport @koodo Telus/Koodo has been down in Newfoundland all day, any updates?