Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 01/18/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kylalee95 Kyla LaRose (@kylalee95) reported

    Dealing with @TELUS is HORRIBLE. We keep getting promised things by representatives and then them not following through. Really regretting switching to them right now. Really tempting to go back to our old provider

  • zenrender Zen Render (@zenrender) reported

    @sqwabb @TELUS I'm surprised there are any anywhere, any more, and yes, I completely agree there should be more functional ones out there. Assuming "everyone has one." Losing/breaking your cel phone (or having a problem with it) can mean you now have NO way to reach people expecting you.

  • WhiplashHimself 🇨🇦 Mr. Whiplash 🇨🇦 (@WhiplashHimself) reported

    Wow… @RogersHelps Once my term is up, I am taking my business elsewhere. I defended the company and remained a customer for 12 years. And this is what happens? Absolutely pathetic. Can’t get with the times. That’s your fault. Maybe Bell or Telus will be better options?

  • woody_VA Woody Van Arkel 🇨🇦🌽🐖🚲🌞🍺 (@woody_VA) reported from Chatham-Kent, Ontario

    @kyleoakleygb Bell and telus use the same towers. Had issues with bell years ago too

  • KellyKEditing ❄️Kelly the Sugar Plum Fairy ❄️ (@KellyKEditing) reported

    @AlleyDalley @TELUS @TELUSsupport same, also Telus. My home service is absolute **** and I'm sick of their excuses.

  • JuliaPerreira Julia Perreira 🤓 (@JuliaPerreira) reported

    @navalang Wait, how did they execute this? Did they call or email you? I get calls from Telus a few times a month and I’ve literally never picked up the phone.

  • thx1979 Tyler Blair 🍁 (@thx1979) reported

    @TELUS @TELUSsupport You used to be able to dial *611 and always deal with issues rather quickly and effectively with the help of an agent... now it’s the most ridiculous set up ever and for me 10 mins no agent after 3 mins of answers dumb robot questions. Make your CEO try it

  • JoelTeeling Joel Teeling (@JoelTeeling) reported

    @neilsingh121 @TELUS @TELUSsupport I have never experienced more contemptible service. The discounts they gave me haven’t been worth it. Likely going to change phone providers too based on how awful this experience has been.

  • Shilly58 Mark Shillingford (@Shilly58) reported

    @TELUS is your internet down all over Calgary or just Seton?

  • sellasoleil Sella S (@sellasoleil) reported

    Is Telus down? So annoying