Telus

Telus Outage Report in Bonnyville, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 11/13/2025 19:50

November 13: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieYAli Julie Ali (@JulieYAli) reported

    @TELUS I just made a plaintive comment in my response: I also don't see why I shouldn't cc Mr. Darren Entwistle in these communications. When I write to the CEO of Scotia Bank I follow the complaint to the end of the event and he has no objection to my communications.

  • KapadiaRiley Medicaated.eth (@KapadiaRiley) reported

    @TELUS how you call your selfs a service provider but give the shittiest service to date lmao. All your **** sucks. Home, internet. Company is a ******* joke

  • zrkraytem ZRKRAYTEM (@zrkraytem) reported

    was tricked to put my phone # to see a video got billed 4.99$ even after when i realized the fraud and cancelled thru SMS number provided same moment, I hope i am not going to be billed again if that happen i will cancel my contract with TELUS ..@TELUSsupport

  • CousinCheryl Cheryl (@CousinCheryl) reported

    @PaulGBrandon @AHousefather @DFisman Both Bell & Telus used them in the past, before the sh** hit the fan - so it would be in the 4G network. In 2020 Bell partnered with Ericsson & Nokia to build its 5G network

  • JulieYAli Julie Ali (@JulieYAli) reported

    @TELUS I didn't feel good talking to the Executive Customer Relations Manager. She did clear the bill that they had put on my account even after I cancelled the account on October 5, 2021. And she said my refund was processed May 11, 2022.

  • mroechner mark roechner (@mroechner) reported

    @CP24 So Telus is afraid of freedom mobile going to Quebecor and would rather help globealive who couldn’t make a go of it when they owned freedom before selling it to Shaw after losing money for years

  • LuXiang69239138 Lu Xiang (@LuXiang69239138) reported

    @MFA_China Hey 🤡, so china will open its market to Telus, Bell and Rodgers? How about Verizon, Virgin, or AT&T? Didnt think so. Nmsl stupid clown

  • IrreverentOtter Cry Havoc! Let slip the frogs of war! 🇨🇦 🇺🇦 (@IrreverentOtter) reported

    @AdamLockett34 @PierrePoilievre Reminder: Nortel was bankrupt and PM Chretien had already approved the Huawei core transport switches we were installing in the Bell and Telus 2G/3G cellular network back in.....2008. BTDT.

  • dhanbury1 Dave Hanbury (@dhanbury1) reported

    @Johnbon1980 @marcomendicino Too bad for Telus.

  • TheTimesofJJ JJ (@TheTimesofJJ) reported

    Cant tellf if “alex” works for telus in the promo division or is a scam company. Plus he was rude in the wat he speaks