Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 12/04/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sierraalpha32 Marco (@sierraalpha32) reported

    @Bell To ensure all customers can reach their loved ones in Iran, Rogers, Fido, Telus and Koodo are waiving fees for long distance calling and text messaging until October 14. We look forward to see the same support from Bell. Thank you!

  • funnyonceaday Mike Wood (@funnyonceaday) reported

    @TELUS How do I turn off voicemail? This is not a service I want. It's a service that I actively DO NOT WANT

  • jennyput3 Jenny P (@jennyput3) reported

    @TELUSsupport @telus I am beyond frustrated and disappointed with your customer service. It’s impossible to get through to someone. When I get close, I get disconnected. I will not be renewing my contracts with telus.

  • N_Sajedi Navid (@N_Sajedi) reported

    @TELUS @FreedomMobile @VirginPlus please follow Telus and others to support Iranians community. Thanks

  • yourbcagent Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS how come #CustomerService is sooooo horrible

  • DarrellWinwood Darrell Winwood (@DarrellWinwood) reported

    Anyone else in #yeg having serious @Telus problems today? My service has been out all day and can't reach any support help.

  • BillRob06744883 Clearly Tired of The UCP🇨🇦☮️ (@BillRob06744883) reported

    Credit card company wants a copy of the Telus email as does the CRTC. It seems Telus doesn’t have the approval to pass the credit card fee on to us consumers. Since Quebec has different rules they just added on a fee. I would @ Telus but what’s the point they never even responded

  • Saralyzer777 Sarah Doyle (@Saralyzer777) reported

    @theJagmeetSingh NO. You know why? Because these companies just increase the price of their goods to compensate for their lost profits paid towards your new tax Jagmeet. C’mon man, it’s not rocket science!! Anyone notice TELUS crap service ever since Trudeau made them decrease rates? Point made.

  • HockeyGalDough Hockey Gal (@HockeyGalDough) reported

    @Bell I echo the same concern as numerous comments on your posts and mentions. @Rogers and @TELUS have been very prompt at acknowledging the issue in Iran. Thousands of Iranian-Canadians have lost touch with their loved ones in Iran due to the Iranian government cutting off internet.

  • DominicLiberka #OnTheDL (@DominicLiberka) reported

    Hey @TELUS and @TELUSsupport want to explain to me how you guys have 0 issues with FUNDING MILLIONS OF DOLLARS FOR A FAKE CHARITY CAMPAIGN TO STOP BULLYING SO YOU CAN GET A TAX WRITE-OFF,SO YOUR P.O.S CEO CAN KEEP MAKING ALMOST 20 MILL.A YEAR AND THEN CHARGE US A CREDIT CARD FEE?