Telus

Telus Outage Report in Bonnyville, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 02/01/2026 00:35

February 01: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexJForsey Alex Forsey (@AlexJForsey) reported

    @TELUS Called me and predatorily stole me from my Bell contract saying I wouldn't owe a penny. @Bell_Support charged me $2000 to cancel after only 10 days. Even after saying I have 15 days to cancel. Who am I more mad at?

  • kirstenbird116 Kirsten Bird (@kirstenbird116) reported

    @SaraKlapstein @TELUSsupport @TELUS Hi Sara, we are having the same issue but when calling accounts/billing they said they couldn’t find our account and to try a different browser, which makes no sense if they can’t find our account in their system then a different browser won’t help. Did you find a solution?

  • KakookieUwU Kakookie🌸top 2.8% @onlyfans (@KakookieUwU) reported from Calgary, Alberta

    Telus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid

  • eastergunny eastergunny (@eastergunny) reported

    @TELUS Door to door telemarketing (horrible invention already) but less than a week prior to Christmas and during -14 degree weather and horrible road conditions makes me dislike you more. Hashtag greedy and not winning customers

  • mikelankin Mike Lankin (@mikelankin) reported

    @O2 Arrived on the 17th. Got the automated SMS saying I could use voice/text/data. Have been able to use calls and SMS. I get a 4G symbol showing I’m connected, but when I open a browser I’m told I’m not connected to a mobile network. On Telus, but same with Bell or Rogers, too

  • Fordnikov1 Fordnikov (@Fordnikov1) reported

    @MadScientistFF @TELUS service.

  • UmbreonGX97 TheOriginalPanda (@UmbreonGX97) reported

    @TELUSsupport My internet been down 3 days !!! Telus is the worst !!!

  • RMolsberry Ryan Molsberry (@RMolsberry) reported

    @koodo I used the "Magic" word and was able to talk to someone. Also says a lot how long it took to respond to this. Looks like #Telus has really underfunded #Koodo support

  • sdt_1970 snoopy (@sdt_1970) reported

    @TELUSsupport I bought a phone in Nov. before black Friday & it was shipped and never arrived ...I have tried emailing the telus webstore twice and calling once and can't seem to get anyone to understand that the phone is lost ..I even have an email from Canada post confirming 🙄

  • 403kwanner Don 🇨🇦 🇺🇦 (@403kwanner) reported

    @globalnews Telus and shaw outsource for cheap customer support, why dont airlines?