Telus

Telus Outage Report in Brocket, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brocket, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brocket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brocket, Alberta 01/14/2026 09:40

January 14: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • melissasmile12 Melissa 👷🏻‍♀️🌸 (@melissasmile12) reported

    It should not be this hard for me to call Telus. No I don’t want you to send me another text leading to you stupid app because no I can’t set up a time for you to call me!! I JUST WANT TO TALK TO A HUMAN 🤬🤬🤬

  • maxcat7007 Sylvia Roy (@maxcat7007) reported

    @TELUSsupport Do you report your Telus optik TV outages on Twitter? I'm currently experiencing an outage and it would have been nice to know this prior to spending an hour on the phone with Telus tech support. I looked on Telus website prior to calling, nothing was posted.

  • OilerScout Gord Susinski 🇨🇦🇺🇦 (@OilerScout) reported

    What’s the record wait time for a customer being on hold with @TELUS ? I am at 1:22 - am I going for the record?

  • YYCTennis noname (@YYCTennis) reported

    @RachelNotley Shut up please. Talk about what you are going to do to the oil and gas industry. U think you are appealing to people but people need jobs. The UCP has and is attracting new business ie tech, Co2 capture, Amazon, Telus etc. this will never happen in an NDP climate. NEVER

  • danifinch_ Dani Finch (@danifinch_) reported

    @RogersHelps I had better customer service and more perks as a brand new customer to @TELUS than I’ve ever had in my 15 years at @Rogers. You’ve already lost me and I’ll be encouraging all my friends to switch.

  • criacow Cow (@criacow) reported

    @gethporno it all sucks, i'm sorry to say at this point i have teksavvy (on rogers) home internet and telus/bell mobile so i can at least tether one when the other goes down

  • pmayvr Paul Antonioni (@pmayvr) reported

    @brianlilley Bell, Rogers, and Telus love it because now you have to use their roaming service on your cell phone (@$12 per day or more) when you even go the US for a couple of days.

  • mrbitcoin101 ThatCryptoGuy (@mrbitcoin101) reported

    @TELUSsupport yes, telus push roaming charges are a scam and should be criminal. I did not need want or authorize roaming charges to my account and shut the phone down immediately....but nope telus pushed 100 dollars in charges through in less than 2 minutes. SCAM!

  • mrbitcoin101 ThatCryptoGuy (@mrbitcoin101) reported

    @TELUSsupport Totally criminal, scamming customers of 20 years. NEVER EVER AGAIN WILL I USE TELUS.

  • mrbitcoin101 ThatCryptoGuy (@mrbitcoin101) reported

    @TELUS On hold for an over an hour in counting. Worst company ever.