Telus

Telus Outage Report in Brocket, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brocket, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brocket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brocket, Alberta 02/12/2026 21:35

February 12: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • brenky Bonnie (@brenky) reported

    @TELUSsupport Is there an issue going on with changing Optik TV packages via My Telus? I have been trying to for the past few days and keep getting the error "We were unable to make changes to your TV subscription, please try again later."

  • dysssmorphia user (@dysssmorphia) reported

    @telus can my service come@bacn please I paid my ******* bill

  • WEW01133825 WEW (@WEW01133825) reported

    @koodo It is working again now, not sure for how long though... Not a phone settings issue, all other 2FA's coming in from other sites. Thank you Koodo for reaching out and showing support in regards to this issue, Bitbuy says it's an issue with Telus and they are trying to work it out.

  • mike10dude Michael (@mike10dude) reported

    @ABfield @CBCAlerts @NahayatT rogers, bell and telus were really freaking out over that idea they were running tons of tv,radio and big full page ads in the newspapers telling us why it would be horrible if that happenned

  • Jeff_Hanni Jeff Hanni, 🇨🇦 ANTI-FAscist (@Jeff_Hanni) reported

    @RileyinAlberta @youseepeeYYC @kim_siever I told telus to **** off twenty years ago. Never had a problem with Shaw. Not once. Tells was 100% problems with zero customer service.

  • 604atom 604atom (@604atom) reported

    @TELUS now I will have to explain my story again for the fourth time. Lost for words. How do they expect customer loyalty when something this simple can not be resolved on one time contact?

  • Kevy72D Kevin Mann (@Kevy72D) reported

    @Coach_Hutton @TELUS @TELUSsupport It's Kevin and this has been as issue for a few days now

  • Phazius Phazius | TTRPG grovin' (@Phazius) reported

    @RessyM Oh... thats gonna suck. I dont even have Rogers as an option here snd ive heard not great things, but my Shaw service has been great. Telus wasnt really an option either, they didn't have a line in. So sounds like im pretty getting screwed

  • drummerboy_al Alastair Atherton (@drummerboy_al) reported

    @telus so not impressed with home internet right now, more down time than up and constant interruptions." #telus

  • shawndrape Shawn Drape (@shawndrape) reported

    Of course the one device in my home that didn't automatically adjust to daylight savings time is my damn phone, with the alarms set to wake me up on time. Don't know if it was Telus' fault, or another reason to regret buying a Google Pixel 4... smh