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Telus

Telus Outage Report in Brocket, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Brocket, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brocket, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • brainbah1
    brainbah (@brainbah1) reported

    @TELUS I did a map coverage comparison of my area and wow telus has poor coverage compared to rogers, I'm not changing but common telus get your service coverage increased

  • gordonmcdowell
    gordonmcdowell (@gordonmcdowell) reported

    Backing up 40TB to 2 cloud services... so 80TB upload. Looking at Telus Pure Fibre 1.5 Gigabit... exactly same 940 Mbps upload limit as their (1.0) Gigabit service (which we use). That is unexpected... thought Fiber speeds are always symmetrical?

  • RobJohn63971387
    Rob Johnston 🇨🇦 (@RobJohn63971387) reported

    @DanAlbas My cellphone bill went down because I switched from Rogers to @Telus. Now Rogers keeps calling me trying to win me back, with $5 less a month than I'm paying now. The way I see it, them calling me is an admission that they were overcharging a loyal customer for 20 years.

  • Social_Moi
    Social Moi 🏳️‍🌈🏳️‍⚧️🍲🍹🤭🤣 (@Social_Moi) reported

    Anybody else having issues with their @TELUS cable? My shows keep freezing. #yeg #Downtown

  • AdrianCollymore
    Adrian (@AdrianCollymore) reported

    Avoid @TELUS they are the worst for customer service!!!! Absolutely useless.

  • GerhardMack1
    Gerhard Mack (@GerhardMack1) reported

    @jacquesleger17 @DanAlbas That won't be accurate either. At least on Telus, the plan prices went down but the change wasn't automatic. I had to manually make the change to save the money.

  • benlucier
    Ben Lucier (@benlucier) reported

    Out of curiosity, I clicked on "OFFERS" to see what they have for a customer of 3+ years. How nice of TELUS to save me $10 bucks for a phone repair. Outside of that, no special offers for me. (I don't deserve them anyway).

  • RyanIChisholm
    Ryan Chisholm (@RyanIChisholm) reported

    @TELUSsupport @TELUS I don’t have patience for how bad the new PikTV Apple TV app is to use. Infuriating.

  • SeanFitzMath
    Sean Fitzpatrick (@SeanFitzMath) reported

    @tallahustler A couple of years ago I got a call from Telus trying to sign us up for their Pik TV service, which is a ****** internet-based TV. Not like Optik where you get a set top box. This is to watch basic cable on a web browser. 1/2

  • sugartymefarm
    Sugarpie (@sugartymefarm) reported

    @cattleNcrops83 @RazMahTaz75 I have the 12 no problems but I’m with Telus here in Ontario