Telus

Telus Outage Report in Brooks, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brooks, Alberta 12/27/2025 06:55

December 27: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JacquelinejakeB Jacqueline (@JacquelinejakeB) reported

    Did anyone else receive notification from @telus of a monthly increase for their cell bill? "As mentioned on your January bill, the monthly service charge for lines listed above on your account will be increasing. This change will be reflected on your February bill."

  • trax123 Traxy (@trax123) reported

    @KikkiPlanet If the emails were sent using personal addresses (like a Telus or a Gmail address), you'll never find them by doing a GoA server search. Those would be essentially untraceable communications without a whistleblower literally forwarding you one of the messages. /2

  • odirah_cellz Uncle Cellz (@odirah_cellz) reported

    @Princeaktoy @JoyChuksO I just got accepted to Telus AI but the amounts I'm seeing per hit is discouraging me. Its so poor How long have you been with them?

  • x_RyWilliamCM Ryan William 🌹🚀 (@x_RyWilliamCM) reported

    Is anyone else having trouble with their @telus service today?

  • Bullaj552 Bulla 🇨🇦🇬🇧 (@Bullaj552) reported

    @bellis1994 @4444Charlie @AHS_media Neither Telus or Rogers is down

  • therealjugni jugni (@therealjugni) reported

    @TELUS @ExcellenceCan I spend at least an hour with customer service monthly. Yesterday I spent 1.5 hours and logged on today to see that the billing and service errors have not been corrected yet. Telus decided to cancel a service because as the rep said "to be honest you were not paying enough".

  • Darthkazz Richard Kazmerik (@Darthkazz) reported

    My @TELUS phones at Crossiron Mills in Rockyview AB seem to be down? Any update?

  • trax123 Traxy (@trax123) reported

    @CowboyApe If both messages fall outside of GoA servers, they'd be untraceable. ie. if one of Smith's staffers used their Gmail address to send to a Crown Prosecutor at their Telus address, you'd never be able to find that message.

  • whiten0iz Felix🏳️‍⚧️ (@whiten0iz) reported

    @thisintermezzo Telus? Service BC? Honestly this sounds like a lot of places.....

  • bambamgolfer Clint (I'm a bot) (@bambamgolfer) reported

    @phil6636 telus does not support this tv - have to use a web browser