Telus

Telus Outage Report in Brooks, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brooks, Alberta 03/25/2026 14:05

March 25: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • brycecampbel Bryce Campbell (@brycecampbel) reported

    @moodyangela @SoniaFurstenau @adriandix I won't touch Telus or any other telehealth service. You're jeopardizing access to healthcare once corporations get involved. They're just there for profit, not care.

  • Utility_Safety Utility Safety Partners (@Utility_Safety) reported

    Our 800 number is currently down. Our telephony service provider, @Five9 & @TELUS are working on the issue. In the meantime, if you need to #CallBeforeYouDig, pls call 403-302-5812. Thank you.

  • Utility_Safety Utility Safety Partners (@Utility_Safety) reported

    Our 800 number is currently down. Our telephony service provider, @Five9 & @TELUS are working on the issue. In the meantime, if you need to #CallBeforeYouDig, pls call 587-487-5353 Thank you.

  • AvoidAmazon Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported

    @TELUS @tamarataggart We all have a problem with Telus

  • Scruffy19 Linda White (@Scruffy19) reported

    @DrJayDrNo I did mention that on my last “chat” with a Telus supervisor. As well as a few other “issues” like how does someone not retired find time to phone and speak with techs. Why if one is one second late with payment, interest is charged, yet there’s no a rebate when service is out.

  • Acoustic_Fun David Wei (@Acoustic_Fun) reported

    @TELUSsupport is Telus Pure Fiber down in North Vancouver? My connection is suddenly down. First 3 digits of postal code is V7L... Thanks

  • swansmron swanster (@swansmron) reported

    @TELUSsupport Was given an S7 edge that was previously on Rogers network. Better than my old LG; perfect for my limited cellphone usage on Telus prepaid. Problem getting it onto the network-spent lots of time with Telus chat reps, and Samsung's too, no success!

  • Chipette1 E.V. Sales (@Chipette1) reported

    @TELUS northern alberta has ****** ****** telus service people's landlines are down your internet sucks. time to defund TELUS

  • g_duteaud Guillaume #ProtectTransKids Duteaud 🥑🔰 (@g_duteaud) reported

    So it’s only been a few weeks and my experience with @TELUS so far has been nothing but trouble. @TELUSsupport how come I’m unable to add a data top-up either through the app or website? And how do I get a human being to fix it without wasting half my day on the phone?

  • shilpirao shilpi rao (@shilpirao) reported

    @TELUSsupport I had a one hour call with your agent Joseph yesterday who couldn't fix it over phone and video. Telus still hasn't booked an appointment for technician to have a look because the landlord needs to call for technician. What do you need from me? I work from home & have no internet