Telus

Telus Outage Report in Brooks, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brooks, Alberta 02/05/2026 12:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Pcuser44 James Latimer (@Pcuser44) reported

    Nice he throws me back to the 1-800 number totally useless Telus tech support always wasting my time till i lose my mind Trust me worked with computers for over 25 years, this is totally unacceptable training levels for a tech support agent BESIDES the language barrier

  • sailorgirl2017 A Page...in your life💉X4♥️⛵️🇨🇦♥️🇺🇦 (@sailorgirl2017) reported

    @JohnCRoscoe @GetCyberSafe I'm glad you had your wits about you! I almost fell for the e-transfer about an over-payment on phone service right after we enrolled in a new plan, but suspicious me thought if Telus owes me money they will just credit my acct, not e-transfer. Old phone, can't block #s=ignore.

  • darylanselmo Daryl Anselmo (@darylanselmo) reported

    Well to your company credit he did call me back a few minutes after hanging up - but - still couldn’t resolve my issue. When can you connect services? Already been waiting 3 weeks and nobody can provide an eta?@TELUSsupport @TELUS

  • TAMTICH TICH TAMANIKWA (@TAMTICH) reported

    @TELUS is there a problem on the network in AB?

  • andysactionpix AJ Chaldez 🇨🇦🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@andysactionpix) reported

    @Shawhelp Can someone pls explain why on a daily basis does my TV reception freeze? Is it a) signal problem coming into my home b) problem with my 5-year old wifi modem c) time to switch to Telus fibre as they call daily wanting me to switch?? I have internet 600. Daily issues!

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS Absolutely the worst customer service. We have been unable to get service in our area since February because of problems with the tower. We switched recently to FIDO which is absolutely perfect but you guys have charged me a penalty for leaving

  • playford_brett Brett Playford (@playford_brett) reported

    @TELUSsupport all I want to know why is there so much double strandedd in telus's sales in need to talk to a manager if they exist because my business are suffering because of it so please help and don't ousy ne away when I have my hand out reaching out

  • Kevin_Sole Kevin Sole (@Kevin_Sole) reported

    Not as though I can UPGRADE my goddamn internet, Telus. I'm on the "fastest" plan that you keep slowing down.

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS So a follow up. I just got a CB can’t transfer me to a manager can’t help me . I am trying to pay my final bill and no one can f——g help . I am not pay a cancellation fee whe we haven’t had good service since Feb, the tower was down and new one isn’t working

  • Pcuser44 James Latimer (@Pcuser44) reported

    I love how companies just hire Minorities for tech support jobs and have them read off cue cards The guy cant even update a MAC address, if you’re in tech support and cant do that you’re not very technical if even certified at all. Telus tech support is terrible for this