Telus outages and service status in Brooks, Alberta

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brooks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Bull Whisperer (@Thebullwhisper) reported 5 minutes ago

  @L9FRIENDLYSTYLE Maybe not, we'll see eventually. Court concluded BMI didn't have an unrestricted right to the Zillnk IP when it transferred it onward. There's a reason why the Telus relationship slipped by a couple of months, so far nothing mentioned as to why it slipped except "Titan shipments were delayed." Isn't it odd that the BMI - Titan - AMPG transfer happened the same day, AMPG claiming good faith, not knowing the IP was in arbitration? Good faith might be true. But imo that's a display of extraordinary bad due diligence from ampg "we didn't know about the arbitration." It might be a winner down the road, they got orders and multiple legs of their business to carry them. This Telus leg, related to the Titan IP transfer is looking weak at the moment though. No matter how many orders been placed, being able to deliver is what matters.

• 
  Snepts’ Skate (@GroeningRyan) reported 10 minutes ago

  @PartPhil @TELUS got busted using Ai to get rid of customer service accents of their offshore employees.

• 
  Dennis Van Raalte (@dvanraalte) reported 10 minutes ago

  @TELUS @TELUSsupport How do I sign a contract with you for you to go and increase my rates after 8 months? Someone better reach out and correct this. Brutal service. @TELUSBusiness

• 
  Jason Boring (@JasonBoring99) reported 16 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  B.R (@Blurrr_y) reported 18 minutes ago

  to reverse the charges and they can’t do it in store. Who ******** is going to go to their current subscriber first and tell them they’re leaving? I have hated @TELUS since day 2 of switching to them and am happy to be leaving them! Most difficult company to deal with EVER

• 
  Clayton (@phinx404) reported 18 minutes ago

  @TELUS Waiting for the phones in on business plan to run out. Only 3 more left to go then send them back and switch. Never had so many dropped calls or just no service at all. 5g+ and no internet error or dropped calls and dead zones in southern Ontario is crazy.

• 
  Edohotep (@Edohotep) reported 18 minutes ago

  @TELUSsupport Ironic that a "how can we assist" reply doesn't reference anything I actually said. As for contacting Telus after-hours, outsourcing to other countries--those accents are too thick to make a conversation possible. Scripted responses to match scripted phone support, I guess.

• 
  SpellsSoBad (@NoGrammer) reported 19 minutes ago

  @conorsvan1 If you have Telus internet that's on you for being an idiot.

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  DKP (@Dkpower33) reported 20 minutes ago

  @conorsvan1 I'll never ever use a anything telus again because of exactly this, only this did it to me with home internet once.

• 
  Leo Seyerpa (@seyerpa) reported 24 minutes ago

  @smith_noreen @sarobertson_ His only work experience is a service rep for Telus. He only knows to call his manager - and unfortunately - he is the manager. Dude is lost.