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Telus

Telus Outage Report in Brooks, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brooks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PhattyMkracken
    🏳️‍🌈Mike(Formally Mag00)🇨🇦🏴‍☠️ (@PhattyMkracken) reported

    @TELUS @TELUSsupport yall disconnected my phone even after I payed the bill help me out

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @Brand_scientist I see. This doesn't appear to belong to our customer care nor to our sales department, we recommend to add the phone number to the block list. Did you get in the past any calls from TELUS sales department?

  • kimellawinter
    Kim-Ella (@kimellawinter) reported

    @TELUS Just lost a customer of 22 years! Tried many times to resolve my issues, only to be told to basically suck it up. No thanks! I’ll go elsewhere.

  • ManUtdPS
    Dex 🏆 (@ManUtdPS) reported

    @Bell Bell sucks, moving to @TELUS

  • SharaiShredder
    Princess Shredder (@SharaiShredder) reported

    Dear @TELUS please STOP the fraudulent CRA & etc calls I receive multiple times a day or REDUCE my bill. I am very done with this nonsense. I shouldn’t have to put my phone on silent to avoid this crap. PAY ME.

  • DildoSchwaggi19
    Justice Beaver (@DildoSchwaggi19) reported

    @SPhillipsAB @TELUS @telusmobility Telus sucks for home services too. I signed a two year contract and 3 months later my bills went up 30% and they said “oops”

  • SarcasticHoney
    Sarcastic Honey 🍁 #NeverVoteConservative (@SarcasticHoney) reported

    @SPhillipsAB @TELUS @telusmobility Contact them and give them a chance to fix it. Their cell service range is better than any of the other ones and nothing worse than going out of town and you lose service, especially if you cannot reach your kids.

  • TheHorrorGuy91
    Tobin Elliott - Horror Guy (@TheHorrorGuy91) reported

    Meanwhile, Samsung says, "sorry, it's a TELUS issue. Talk to them. Or cancel your order through them, order through us! But we still won't be able to tell you exactly how long you'll wait." What happened to customer support?

  • GordoMacguire
    Erin G. (@GordoMacguire) reported

    Cancelled an update on my phone, jumped into the last presentation of my semester. Came back to $50 in charges because apparently on the new 13’s you have to go in and cancel auto downloads… @Apple @TELUS #pissedoffstudent

  • TheHorrorGuy91
    Tobin Elliott - Horror Guy (@TheHorrorGuy91) reported

    @TELUSsupport @SamsungMobile The most I've gotten from TELUS is, "we can see the order, but we're waiting on Samsung" And their twitter support has ghosted me...twice.