Telus

Telus Outage Report in Brooks, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brooks, Alberta 04/25/2025 17:50

April 25: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TinZhanV RIO.J (@TinZhanV) reported

    @Tonygeheran @gregobr Internet cable cut down by a truck on Friday. FOUR days passed, called for service, long hours waiting, long hours begging, but NOBODY cared. Working at home, we need INTERNET . TELUS do your work.

  • TinZhanV RIO.J (@TinZhanV) reported

    Internet cable cut down by a truck on Friday. FOUR days passed, service NEVER works. Trying to cancel Telus and get internet from other providers. Telus say I need to pay a cancellation penalty. I am bounded without service provided.

  • teslainvernon teslainvernon (@teslainvernon) reported

    @dchymko @TELUSsupport our Internet is working today but Telus TV has been flakey, losing signal regularly.

  • Elnath_salad Ethan (@Elnath_salad) reported

    @nervysage @Mute14_ It's a "pick your poison" type deal with Canadian ISPs unfortunately, I'm with Telus and I've gotten really bad service from them and I'm stuck in a 2 year contract there as well

  • martycapra marty capra (@martycapra) reported

    @brianlilley @JustinTrudeau Tell Roger's, Bell and Telus we're all going to cancel our cell phones the day this is passed. Imagine the fall-out

  • hylaride Christopher Hylarides (@hylaride) reported

    @shawnmicallef The biggest net positive for Telus isn’t necessarily the price, but the fact that unlike Bell/Rogers they’re not quite the media conglomerate. I’ve never gotten random mails to subscribe to TV/magazines and other marketing from them nor do they ever call me about such things.

  • CanadianLuigii NC Hammer (@CanadianLuigii) reported

    @chev1867 Wait, people have to pay for VM? It doesn’t come with the plan? I don’t think I’ve ever had to pay for that service (Telus)

  • Social_Moi Monique M 🏳️‍🌈🏳️‍⚧️🚡🥖 (@Social_Moi) reported

    @delnparker @TELUS To be fair, his boss didn't have to do anything. He didn't gain anything from this. He showed support to one of his staff and put himself out there. And Kudos to @TELUS for being extremely supportive , openly and privately to staff, in a world that is far from it.

  • AuthorNico Nico Murray (@AuthorNico) reported

    @shawnmicallef Stares in “unlimited 5g for 75 euro a month”...wtf telus. Sorry. They were decent enough when i lived in canada but sweet gods, 30gb? for that?

  • TinZhanV RIO.J (@TinZhanV) reported

    @TELUSsupport Internet cable cut down by a truck on Friday. FOUR days passed, called for service, long hours waiting, long hours begging, but NOBODY cared. Working at home, we need INTERNET . TELUS do your work.