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Telus

Telus outages and service status in Brooks, Alberta

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brooks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LorenzoCriscuo5
    Lorenzo Criscuolo (@LorenzoCriscuo5) reported

    @bellaatheplug @Rogers Service just came back. How about you? This was way too long, I’m switching to Telus 😡

  • MikeMatson67
    Mike Matson (@MikeMatson67) reported

    @patchcollecter Telus and Koodo use the Bell network

  • shaunalynne77
    Shauna (@shaunalynne77) reported

    @KristinRaworth just won't help when they all share the same infrastructure. The new carriers just want permission to use existing infrastructure, not invest in their own. I feel sorry for all the Roger's staff today. I'm TELUS and a couple hour outage causes complete mayhem.

  • brown94_jo
    Joyce Brown (@brown94_jo) reported

    @tylerblack32 @TELUS @Bell I wonder why Rogers/Fido aren’t saying what the problem is? I’d like my cell to work again. Surrey, BC.

  • kasza_leslie
    Leslie Kasza (@kasza_leslie) reported

    @tylerblack32 @TELUS @Bell Yep. This is awful. It has been like that in AB for about 7 hours now.

  • DavidHartwick_
    David Hartwick (@DavidHartwick_) reported

    Shovels in the ground in Coventry Hills installing @TELUS Fibre Network. A little excited and also surprised that @Shawhelp is not actively locking current customers into a great deal right now. Maybe waiting for Rogers to take over and we know how well they are doing today. #yyc

  • bigteeeeesh
    Teesh (@bigteeeeesh) reported

    I’m about to go back to Telus. That ruined my entire damn day.

  • intrikitt
    C Lo aka Vandal Savage (@intrikitt) reported

    @___teeze @FidoSolutions @RogersHelps Im a Telus man. We do not know of these problems. 😌

  • EmceeWind
    tenplus5nothing (@EmceeWind) reported

    Wait, so @Rogers doesn't have redundancy built into their network and no contingency plan? What the hell? What's up @Bell and @TELUS

  • Nevin_Thompson
    🍺 寝瓶 🍺 (@Nevin_Thompson) reported

    @sherwinarnott Is it still down? I switched to "Freedom" Mobile (Shaw) a year ago, but maybe a year from now I will switch back to Telus. Or move to Virgin, where the rest of my family is.