Telus outages and service status in Burns Lake, British Columbia

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burns Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KDMANN (@KDMANN8) reported 6 minutes ago

  @Trevor_Neufeld What are people going to switch to? Telus or something else? I need ideas as I am with Rogers and it’s time to switch. I pay for a product and listen to fan 960 and this move has consequences. I have been a Shaw, now Rogers customer for 23 years and I am finally going to switch.

• 
  S. (@S_Oliomono) reported 8 minutes ago

  @jabo_vancouver @Cootes4MVP Nothing we can do about that unfortunately. We don't have enough telecommunications options as a consumer. It's either Telus, Rogers or Bell. Two of those three are ****. Telus might be as well. But at least they're based on the west coast. **** Rogers and Sportsnet.

• 
  Kelly Rehel (@kelly_rehel) reported 10 minutes ago

  @Telus @TELUSsupport why is it taking 14 days for a technician to come to my house to fix my internet? 14 DAYS!!! I work from home and you’re a national corporation. Get it together!!

• 
  ThePodDog (@PadDawg) reported 11 minutes ago

  Hey People don't ever get a 3rd party like Telus to have control over thinks like your heating and air conditioning. I put in for a cancation of service for the end of the month and I thought it was on good terms. Wrong. They shut everything down 2 hours later. No warning

• 
  bcevaj (@bcevaj) reported 12 minutes ago

  .@TELUSsupport May: No dial tone (compensated). June: Broken *98 voicemail. Took 3 days 3 agents to fix.Denied compensation because "same issue within 30 days." A dead line is NOT voicemail. Stop parroting scripts and fix this logic. #Telus you only DM me after my posting here

• 
  Stan Querin (@BlackStangBC) reported 16 minutes ago

  @olanshiley_211 @TELUS @TELUSsupport And finding a customer service agent you can understand is almost impossible, I called so many times and there is such a language barrier I needed to turn on google translate......and interference sounds like they are taking calls from home or another country....

• 
  Unapologetically Apologetic (@CascadiaDream) reported 21 minutes ago

  @BenSteiner00 People smarter than me must be able to watch this sort of passion and be able to leverage this in regards to the Whitecaps You cannot tell me that the top 10 biggest companies in Vancouver (Telus/Lulu/Hootsuite) can’t figure out how to brand their **** and support our club

• 
  Jeff Callaway 🇺🇦🌸 (@JeffCallaway) reported 22 minutes ago

  @TELUS customer service is less efficient than this...

• 
  Nysha Sharma (@nysha1818) reported 25 minutes ago

  @TELUS I just replied and pm, I really need someone to reach out to me with solution. I felt harassed every time I have to share my whole situation 100th times and jumping my call to one person to another.

• 
  Bob Bunting (@imaginet) reported 26 minutes ago

  @jodyvance @TELUS Just phone Telus Loyalty dept directly. Do not call customer or technical support. Cal loyalty and they will fix it all up and probably lower you bill at the same time. Sadly, like most, you have no idea how telecom works. You only know how to complain when it doesn’t.