Telus

Telus Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 12/11/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Lahnir Lahni (@Lahnir) reported

    @TELUS @TELUSsupport how long is the internet going to be down? I better be getting a reduction on my bill this month.

  • bayanalhorani Bayan Tweeq (@bayanalhorani) reported

    @Shawhelp when I told them my problem has been not resolved for 6 months, they said not our problem you have to pay, they don't give a sh, and they don't care about the customer. Don't go with them telus is the best.

  • 905Jatin Jatin.905 (@905Jatin) reported

    @RogersHelps @TELUS Im talking about wireless , rogers said to message em via DM yet they don't even care to freaking respond. Shows how laid back they are , no one ever takes ownership of their issue at rogers

  • newHatshepsut Elle Jaysee (@newHatshepsut) reported

    @Tonygeheran you make more than 4 million dollars per year but you think it’s ok to cancel a persons cell service (during the season of giving) for owing $134 for 2 weeks. Absolutely despicable! Meanwhile Telus claims to care about people’s health? What B.S. Shame on you!

  • MarcWest79 Marc out West (@MarcWest79) reported

    @TELUSsupport @JonWongYYC Does @TELUSsupport not know that Telus is down?

  • xxsashixx sashi (@xxsashixx) reported

    @TELUS @TELUSsupport my fibre bill with taxes is $16 higher than what it is supposed to. Also I’m also $150 short on my bill credits as what was agreed on, on my original service agreement

  • BrittanyAnne516 Brittany Anne (@BrittanyAnne516) reported

    @TELUSsupport hey Telus ..why do I get notifications that you've turned off service randomly. Then comes back and then off again. At least once a month users are plagued with this!

  • mickey_mitchell Mickey Mitchell (@mickey_mitchell) reported

    @JonWongYYC @TELUS Ours is down too. I’ve restarted and power cycled. Still not working.‘I’m sure they still want 100% of their payment at the end of the month though.

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • DharaPa06985969 Dhara Patel (@DharaPa06985969) reported

    @TELUSsupport I called multiple times to telus customer service to get service at my address. Every time they said they will create ticket and follow up on same day. Noone called ever for ticket. Spent hours on call every time same answer. It's waste of time with telus services.