Telus

Telus Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 11/29/2025 21:55

November 29: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • screaminTkettle The Tea Kettle (@screaminTkettle) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. Now I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. @Telus what says you?

  • jrambana wi inside (@jrambana) reported

    Telus and Flow muss be in bed together why my WiFi so slow

  • jamieparsons75 Jamie Parsons - wear a mask & stay healthy! (@jamieparsons75) reported

    @DaveJSullivan @TELUS I’ve had similar issues in that area. Tower down?

  • cmckinnon83 McKinnon 🇨🇦 (@cmckinnon83) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. No I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. Telus what says you?

  • MPitcairn Matt Pitcairn (@MPitcairn) reported

    As a 20+ yr @TELUS customer, I am offended by their most recent pricing regime. The goal of "transparency" is used to justify a massive price increase. My wife would see a 26% monthly fee increase to upgrade her phone to one equivalent to her last contract. #DoBetter

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StuckontheSofa HMCS Shoe Thief (@StuckontheSofa) reported

    Anyone have Shaw TV? How much space is available in the "Cloud PVR"? Their offering seems to blow my available Telus service out if the water. Especially with the add on cel phone plans.

  • Frozendiva29 Frozendiva29 (@Frozendiva29) reported

    @wendyjedm No issues with Telus.

  • sunshinejennni jenni (@sunshinejennni) reported

    @TELUSsupport No thanks. It took my 83 year old grandma a trip to the telus store, 1 wrong department number given by telus staff, 2 phone calls and 3 hours to cancel a landline. The week her husband died. Obviously this is a 30 second situation

  • KonnerLav Konner Lavoie (@KonnerLav) reported

    @itweakios Does the global version support Telus yet? I bought it back on iOS 13 and would love to use it again on iOS 14