Telus

Telus Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 12/29/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Wrecker_of_days Wrecker Of Days (@Wrecker_of_days) reported

    @koodo So? Is Koodo/Telus down in the lower mainland?

  • DivisionW Curtis Wiebe (@DivisionW) reported from Surrey, British Columbia

    @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

  • Charles73725530 Charles (@Charles73725530) reported

    @TELUSsupport Hi，I called the TELUS Home Services (Chinese support). The agent Jeff perfectly solved my problem. He is a nice guy. I hope you guys have more people like him.

  • liamm Liam (@liamm) reported

    @TELUSsupport I have an ADT(Telus) alarm that lost communications when this outage started and it still hasn’t come back

  • DebRagogna Debbi Ragogna (@DebRagogna) reported from Toronto, Ontario

    Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

  • arrlaride Rachele Laride (@arrlaride) reported

    @picsiechick @TELUS @TELUSsupport looks like i have service now in vancouver

  • bracketmanps chill (@bracketmanps) reported

    @TELUSsupport is Telus Assist down? I cannot access it on my webpage and need to sort out a billing issue

  • groovy2512 groovy (@groovy2512) reported

    @TELUS Thank you for shipping my iphone12 pro within 2 days of booking it. When no carrier could help me with an iphone12 pro in store I trusted my existing carrier and you provided it at such a short notice . Big thank you #telusgivesback

  • shoaibam Shoaib Mirza (@shoaibam) reported

    Went to @TELUS store to replace my 3 yr old phone... after 45 mins of listening to the rep breakdown plans and offers, i’m told my account is too new for any of the offers to be honoured. If it wasn’t 5 the Canada/US plans I need for work I’d never leave @Fidomobile

  • gregsandhu Greg Sandhu (@gregsandhu) reported

    @TELUSsupport My iphone cannot connect to the Telus network at the moment in Delta, BC Is there an outage?