Telus

Telus Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 12/12/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveCordrey Steve Cordrey (@SteveCordrey) reported

    @TELUS @TELUSsupport How do I check on winback offers? Just switched to Fido two weeks ago after being with you for three years. Your L&R rep was incredibly rude and literally told me I should move to Quebec because it’s cheaper there.

  • phillipschris12 Chris Phillips 🐺 (@phillipschris12) reported

    Yesterday @TELUSsupport claims that they’re going to escalate my issue, ask me for contact information so I provide it. Almost 24 hours later and still no updates about the phone I ordered 3 weeks ago. Did I mention I already paid $900 towards this phone? #scamartists #telus

  • forgottensoul8 Barb (@forgottensoul8) reported

    @SamParton I went to Rogers after Telus pissed me off for the last time. Quite an improvement in service. They texted me a free gift of 5GBs today..I hadnt even asked. Telus sure as hell wouldnt do that. The only good thing about Telus is the animal commercials

  • calum_macdonell Calum MacDonell (@calum_macdonell) reported

    @BrianIsSuperRad @itsjessipashia @seank502001 Hahahaha I just went through the same thing with Telus- I wanted to cancel cable: we just don’t watch tv anymore with a one year old running around. They must’ve asked me 15 times about upgrading my package to save money. Me (15 times): “no, I want to cancel completely”

  • lyssfraat alyssa 🌹 (@lyssfraat) reported

    Telus peace of mind plan sucks absolute ****

  • jechynge Jordan Ching (@jechynge) reported

    @ryawesome I don't know which carrier you're on, but I'm on Telus as they offer a service called "call control" and it made my phone tolerable again. It's just a simple challenge that prompts the caller to push a button. Went from multiple spam calls a day to 0.

  • greenisacolour7 greenisacolour (@greenisacolour7) reported

    @deepend_tc @TELUS makes sense if they block ports like crazy, because i didnt change anything but suddenly it doesnt work

  • AbhijeetDutt89 Abhijeet Dutt (@AbhijeetDutt89) reported

    @TELUSsupport Just cancel the services. Worst customer support. No one will pick calls,agents will hang up in middle,long waiting times. This z bs @TELUS @TELUSsupport

  • deedubb83 Dane Watson (@deedubb83) reported

    @Netflixhelps Yeah, I did that - that's where it doesn't show I partially watched a movie. However, in my 'continue watching for Dane' it shows a lot of movies I didn't watch. Again, only had this problem since I started paying for my netflix thru Telus partner. Where do I file a bug report?

  • midnightkitty5 ~midnightkitty~ (@midnightkitty5) reported

    @tweethue Hi, well i got the bridge for the hue and I’m having trouble with connecting with my apartment wifi which i believe is called the Telus fibre optic. I need help 😭😭