Telus

Telus Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 01/01/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BurnCity79 JJ (@BurnCity79) reported

    @pr0cs @TELUSsupport After just over 2 weeks of fighting with Telus agents, managers & escalation agents it took me going into a store & the young man there resolved my issue in less than 2 hours. If you want anything done with this company...go to a store. The phone agents are useless & don't care.

  • RocheJim Jim Roche (@RocheJim) reported

    @mobinfiltrator Lack of competition? Bell, Telus and Rogers have market carved up. Sub-brands allow semblance of customer options.

  • tomlinsonnadl #JustGoBrandeau👈 (@tomlinsonnadl) reported

    @star2assassin @newfylore @TristinHopper I've used Telus Health four times in Ontario and haven't paid a penny to use it. And when I needed to see a dermatologist I was referred to a busy one who saw me within 10 days. Not too pretty bad, I'm thinkin'.

  • JazzlamHazzlam Jason Haslam #CommitCuriosity (@JazzlamHazzlam) reported

    So, guy with a Telus lanyard who just came to our door on Good Friday and whose response to me saying we were busy was “really? Oh ****”: legit or no?

  • Borjeeezy Aaron Borghesi (@Borjeeezy) reported

    @TELUS @TELUSsupport 36 hours with no Internet & TV, still no answer. They keep saying we will get a call back from a manager, no manager has reached out to us. @ShawInfo Maybe you can help us out, since Telus as usual isn’t doing much!

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    Figure I can absorb the cost because they're willing to rebate me for the old phone for about $45 but it comes by way of a 'virtual Telus MasterCard' instead of adding the credit to my bill which is what I would have preferred but got talked into the stupid card. 4/

  • FaubertMarsha Marsha Faubert (@FaubertMarsha) reported

    I’m having a billing issue with Telus but the service rep has been terrific. Her follow up messages open with “Greetings of Safety and Prosperity” which shld be the service standard everywhere. I’d write her back but her mailbox is full.

  • theACshowPodcst Andrew Christopher (@theACshowPodcst) reported

    Well that settles it, not checking my voicemail anymore. I just had 3 voicemails (full inbox) and all 3 were hang ups. #telus #talkdonttext

  • dklein50 Dirk Klein (@dklein50) reported

    @BlackviewPhone i bought 4 bv 8800 phones . the phones work great on bell , but when we switched to telus best we can get is 4G no lte + or 5 G that really sucks i like the phone but if it wont work on telus . then theyre all going back! Blackview you need to fix this problem!

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    He was willing to drop it off at a UPS by his place for me. Telus does have good customer service but I'm done learning new devices, new everything & jumping through hoops. I'm just tired of it. I just wanted my rebate because an unexpected charge showed up on my bill 7/