Telus

Telus Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 02/11/2026 13:35

February 11: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Flux_Lalonde Paul Lalonde (@Flux_Lalonde) reported

    So, @telus's privacy team claims re-using credentials of cancelled accounts is within their policy and that it's my job as a former customer to keep on top of their terms of service and protect myself. All the while @TELUSHealth wants to to believe they care about privacy.

  • kootscrutinizer Greg Michaels (@kootscrutinizer) reported

    Is the person (csr ) saying they’re not throttling is in another country, it’s not a lie right? #telus doesn’t provide service in their country.

  • EDC_Finance Every Dollar Counts 🇨🇦 (@EDC_Finance) reported

    @ellenroseman Oligopolies tend to have poor customer service. Rogers, Telus and Bell Canadian Banks You would think one of them would decide to have good customer service so they could gain more customers. 🙄

  • Kiz_Kiz ☯Ⓚⓡⓘⓢⓣⓘⓝⓐ☯ (@Kiz_Kiz) reported

    @evans_nj @Jennjo22 @TELUS That's great for u. My iPhone X used a normal wall plug and a USB. My iPhone 11 Pro doesn't actually fit. U cant plug the cord into a regular wall charger of any kind. You do realize you are failing to see the other side of the problem right? They change things you know

  • Jennjo22 🧚‍♀️jennjo💋💄 (@Jennjo22) reported

    @evans_nj @TELUS No Nick..Maybe I don’t. But that’s not that point. When you buy things that charge they come with chargers, I mean this is basic ****. If I buy a 15$ vape an it comes with a charger, then a 1500$ phone should

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @ModernPrivacy @Bluemediagrad They've been doing it non-stop, even in locked-down areas. #Bell, #Rogers & #Telus said they have special covid infection prevention procedures for door-2-door sales. People pasting pics of rep's w/ no masks & no distancing. Telus stopped paper bills cuz they said it spread covid

  • teasemuffin Tease muffin (@teasemuffin) reported

    @AskPayPal I will no longer be using Paypal. I was told to reach out to their partner Telus, who said my shipping label refund was definitively closed even new requests. Declined due to docs not being accepted within their short time window? What a terrible service.

  • Missbehavior9 Donna (@Missbehavior9) reported

    What is your deal @shaw.ca #shawinternet? My Internet goes down several times/day, along w/my landline & everything else connected to it. & now my TV services R down! I left for Telus B4 for this reason.Nothing has changed 😡 I may need to switch back? Anyone else w/this prob??

  • KolbyRizzo Mrs-Kolby (@KolbyRizzo) reported

    @djhigg1 @staceykate1973 @ShawInfo Internet and Bluesky Tv service was very good. I had it in the old house. When they wanted $6000 to bring it 150 feet from one side of my yard to the other we went with Telus.

  • JoelOlandesca Joel Olandesca (@JoelOlandesca) reported

    Hey @TELUS why are your sports feeds always 10 seconds behind. I get that Pik TV is a discount service, but still....?