Telus Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burns Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Erik T. 🇨🇦
(@Evilspoons) reported
@TELUS Why have I been stuck on 50/10 Optik internet since 2010? I went through the hassle of getting my condo board to OK a fibre upgrade, people were on-site working, then cancelled it because they were surprised to find out we have EttS. That's been the problem the whole time!
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peoplets12
(@peoplets12) reported
On hold with TELUS Mobility going on 60 minutes to ask a question about a vacation package that is not on the website. Stop telling me my call is important, it’s a lie. @TELUSsupport I feel bad for your agents. I’m pissed off just having to wait this long. @TELUS you suck.
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𝚁𝚞𝚝𝚑 𝙵𝚕𝚎𝚝𝚝
(@BigforkMontana) reported
@ExtraLars @TELUS @TELUSsupport Telus is an AWESOME company we love them but unfortunately it sometimes takes me a long time to get through to tech support
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Mikhail Klassen
(@MikhailKlassen) reported
@maxschirm There is a surprising amount of user friction when it comes to checking voicemail. Having to listen to voicemail metadata before getting to the actual message is awful. Some telcos offer transcription and an email. @TELUS let's get on that.
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C
(@everycloud84) reported
@TELUSsupport changing from a Telus corporate plan to a regular plan and your prices are eye watering. Can you do anything to help a loyal customer?
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Ian Seggie
(@IanSeggie) reported
Well, I guess it's adios, @TELUSsupport. Promised me 2 days ago I'd get a call back and resolution within 24 hours, and it's now been 50 hours. Dunno how on earth you keep customers with terrible service like this. I hope @TELUS corporate sees this cause, we are done.
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Trevor Pott();
(@cakeis_not_alie) reported
(The above tweet should not be interpreted as "holy **** Starlink is super fast" but rather "holy **** @Telus is trash garbage, and I can't believe _sattelites_ are faster than they are ably to deliver here OR in the city".)
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Mascon
(@masconcable) reported
@TylerJRHarper @TELUS Apologies for the delayed response. We're currently in the process of updating and enhancing our Mascon Social Media pages. We've just followed your account, if you're still experiencing technical issues, please send a DM and we'll have a Care Rep contact you asap.
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JB
(@JackieBee_16) reported
I recently renewed my contract with @TELUS and I am having regrets. I never have anything but issues with my cable boxes... Tweeted as I sit here on hold yet again. I’m a pro at troubleshooting these and that’s a terrible sign.
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AK
(@ashleyxkim) reported
@TELUS is actually a terrible provider. I can’t wait until my agreement is completed with them.