Telus

Telus Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 02/08/2026 14:20

February 08: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • wilsonw369 The master (@wilsonw369) reported

    @CityNewsTO I think all emergency or important services should switch to bell or TELUS now on since rogers had a bad repersentation cause of these issues. Bell or TELUS really don’t have this large problem only roger from mine understanding

  • BakedGoodsYYC Baked Goods (@BakedGoodsYYC) reported

    @biletubes @MondoAlberta @PierrePoilievre Btw I have worked in the industry for a decade. Including 8 yrs at telus. The network is the part that failed yesterday. Thats not true. SaskTel’s price and service keeps rates in SK far lower than private sector competition has anywhere in the country.

  • fishcreekbeer Fish Creek Brewing Co. (@fishcreekbeer) reported

    @SamyiMo @TheBeaverton Clearly they should have redundancies. The fact Bell, TELUS, Shaw, Cogeco, Videotron, Sasktel, etc. already exist didn’t prevent Interac’s service from going down. How would another 5, 10 or 100 competitors have?

  • makewithmeggie makewithmeggie (@makewithmeggie) reported

    @DonnaKuchma @HughSmith1209 @taimhuynh Most home phone service is internet based now. True landline is hard to find. In my area the only true landline was through Telus despite many including rogers offering home phone.

  • fishcreekbeer Fish Creek Brewing Co. (@fishcreekbeer) reported

    @MikeFaulksy @TheBeaverton You assume those major institutions wouldn’t still be with Rogers. They already could have utilized Bell or TELUS but they didn’t. Again: If Interac uses Rogers and Rogers goes down, the fact Faulksy’s Discount Data exists still helps them 0%.

  • TheYungCatholic Yung Catholic 🇻🇦🍁 (@TheYungCatholic) reported

    @pressFToTweet @DIorioNathaniel Yeah the obvious solution is both/and. Ontario should have its own version of SaskTel AND the market should be opened up to non-Bell/Rogers/Telus players at the same time.

  • DRedecopp Doug Redecopp (@DRedecopp) reported

    @mynamesnotgordy Telus: Our customer service cuts off at 5pm-if you wanted someone to answer, you should have called and put on hold before 4:30

  • eileen_irons Eileen Irons (@eileen_irons) reported

    @ShayeGanam I have never had a company harder to deal with than Telus! I broke my contract and switched to Shaw.

  • mbjewel Dawn Smith 🇨🇦❤🇺🇦 (@mbjewel) reported

    @Limbictweets My pro observation is more people have gotten rid of landlines. My phone & internet providers are different. If one went down, I would still have the other. The bundle with Telus is not worth changing when I get great deals from Costco for new phones with coverage from Virgin.

  • Terry73861752 Terry (@Terry73861752) reported

    @CheriDiNovo @TELUS The sad thing is Telus is currently doing a better job than our inept provincial government. Had three online doc appointments. All three docs were great. Should never have come go this though