Telus

Telus Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 01/08/2026 06:55

January 08: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • brookesroomba maddy 🌻(elis wife) (@brookesroomba) reported

    @caityssmp i currently with telus it isn’t that bad i’m on a family plan with my family. but i think i was with bell mts before and that was ****

  • RhondaN4 Rhonda Lynn 💄💋 (@RhondaN4) reported

    @TELUS what does it take to actually get through and talk to someone???? There always seems to be plenty of folks available to sell me services I have no interest in but as soon as I need support, poof, no one to talk to!

  • AliceAletheia Alice 🐇 (@AliceAletheia) reported

    @RickShone Had a guy pose as "Telus Security" with a laminated pamphlet come and scout out a hand-me-down schwinn hydra I hadn't even gotten ride yet. I even turned the dude away immediately. :| Found the lock 15 feet away snipped the next day after I went out for 40 minutes.

  • SAD01872329 S.A.D. (@SAD01872329) reported

    @ShawInfo Hi I transferred my service to B1- 11468 140 street. I think it would be awesome to have you talk to the landlord upstairs to switch over as the neighborhood is going ballistic @telus not feeling so good. SOS I have cell service at Rogers today!

  • ADionne1969 Andre Dionne (@ADionne1969) reported

    I see no point paying my @RogersBiz bill if I cannot have a service I am not getting or cannot have. I will go back to @Telus or elsewhere. Pet peeve. The BS lies of great service places offer. When it comes down to it. They cannot deliver. Lies it all be just to get your money.

  • jeans_sands jean's sands (@jeans_sands) reported

    @pnwkate @TELUS @TELUSsupport Oh no! Terrible

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported

    @CalamityJayne4 My parents were on Xplornet, then a Telus hub, and now starlink. They’ll never look back.. they can actually watch Netflix now.

  • Les_Fraser Les Fraser (@Les_Fraser) reported

    Hey @telus @TELUSsupport, why am I having to speak with support agents in Guatemala about my less than optimal cellphone and wireless internet service from a Canadian company I support as both a customer and share holder for over 30 years?

  • graysondick63 Julian H (@graysondick63) reported

    @TELUS Hey, when is fiber getting installed in Thorncliffe? Pretty tired of my low quality internet service. Affects my tv as well as wifi. Also, your tech removed any possibility of switching providers by illegally cutting lines for Shaw. Fiber is needed asap. Hop to it.

  • brookesroomba maddy 🌻(elis wife) (@brookesroomba) reported

    @caityssmp oh my ******* god thats stupid. i cant say much about telus cause i’m not the one paying everything but don’t think it’s that bad but i use bell for my apartment internet and it is sooo bad like when my data comes back my internet is **** cause the datas better then my wifi