Telus outages and service status in Calling Lake, Alberta

Problems in the last 24 hours in Calling Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calling Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Murray Newton (@workingag34) reported 2 minutes ago

  So if any business owners in customer service industry out there want to have a successful business just call Roger’s or Telus customer service and do the exact opposite of them I guarantee you will be a successful business. Beyond frustrating .

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  An X-istentialist Reformicon Russian T-Rex Bot (@ZiCu1952) reported 3 minutes ago

  @TELUSsupport This morning I received a call through Telus Mobility labelled Potential Fraud. Out of curiosity, I answered it. The problem Telus, or whoever screens calls, has is that the caller was Rebel News. It was not fraudulent;shocked by this treatment of Rebel News.

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  Alex (@Alex_McPhee) reported 4 minutes ago

  @DailyHiveVan Step up @TELUS as a local Vancouver company and take over. You will get a lot of customer switches 👌

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  Lydia John (@LydiaJohnf5) reported 5 minutes ago

  @MrCharlesky This telus, doesn't work in Nigeria,I tried it one certain time but I was asked for passport

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 6 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

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  Harry Henderson (@MacCash55) reported 8 minutes ago

  @BluelineBardown @Rogers If i would i could, Monopoly no telus availble at my address, Just signed 2yr with rogers yesterday, if i new this then no way month to month pay the extra sucks

• 
  Jayem 🇨🇦 (@LXXIIpercent) reported 10 minutes ago

  Telus (thick accent): how may I help you? Me: I'd like a supervisor please. Telus: sure what's the reason? Me: cuz I asked for a supervisor Telus: I need a reason for the transfer Me: no you don't you're being ******* nosy now put me through to a supervisor I HATE TELUS!!

• 
  ChinoAleman (@chinoalemano) reported 11 minutes ago

  The most overlooked part of the Maxim interview isn't Telus $T.TO ordering more than expected and wanting more and more configs. It's what Fawad said about SCALING. Because he casually answered the number one bear question about $AMPG. And almost nobody noticed it. THE BEAR QUESTION. "How does a company that counted ~47 employees in its last annual report deliver Tier-1 carrier volumes?" Fair question. Every micro-cap hardware story lives or dies on it. Now listen to the CEO answer it, unprompted. THE MATH HE VOLUNTEERED. "You're talking about tens of thousands of radios that are going to be used by any single MNO at a time". That's his own sizing of ONE carrier win. Thousands of radios per month or per year. He's not scared of that number. He designed the company around it. THE MODEL. LNAs and defense-grade radios: designed and built in the US. Commercial radio volume: contract manufacturers, structured so AMPG can, his words, "scale up when the demand goes high, and we can scale down when the demand goes low". And the punchline, verbatim: "we don't create a tremendous amount of overhead, and we're cost-effective enough to provide a very large quantity in relatively little time". Translation: capacity is RENTED, not owned. No factories to build before the revenue shows up. No factory overhead bleeding through down-cycles. POs land, capacity scales up. POs pause, costs scale down. The giants carry factories through winters. AMPG carries designs. THE SECOND SCALING LAYER almost everyone missed. Every MNO runs different spectrum. That used to be the moat protecting incumbents: a custom radio per carrier, years per win. AMPG spent its R&D budget killing that moat: "Each MNO has a different frequency... but the beauty of our product is that it's configurable". And then the sentence that IS the thesis: "As soon as that adoption happens, it's just going to spread". One carrier win isn't a contract. It's a template. THE THIRD LAYER: where this goes. Asset-light capacity + revenue scaling = operating leverage. The CEO connected the dots himself: "Revenue has been increasing. Next stage is profitability". That's not hopium sequencing. That's the mechanical consequence of the model, if the revenue holds. AND IT'S ALREADY BEEN STRESS-TESTED. This isn't a whiteboard. This model has already put 2,000+ radios into a Tier-1 network. It's shipping daily against orders that EXCEED the $40M LOI. And it absorbed a real shock this year: war-related logistics interruptions, disclosed by the CEO himself. Status: back on track. A capacity model that survives a war disruption during its first scaling year got tested by reality, not by PowerPoint. Everyone watched the Telus reveal. The quiet part was the CEO explaining how a micro-cap absorbs a Tier-1's demand without building a single factory. Market cap: micro. Capacity: elastic. That's not an accident. That's the design. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  ChinoAleman (@chinoalemano) reported 12 minutes ago

  The full Maxim Group interview with $AMPG CEO Fawad Maqbool. 28 minutes, unedited. $AMZN, $GOOG, SpaceX and Telus mentioned. I've been quoting pieces whole day. Here's the entire source. Summary below for the time-poor. But this one earns the full watch. THE HEADLINE. The "Tier-1 North American MNO" from every PR finally gets a name. The analyst asks: with Telus? The CEO: "Yes, absolutely. We're a direct supplier to them". No reseller in between. And Telus now comes to AMPG for NEW product development. More configurations. "Which we'll be announcing". THE NUMBERS. Roughly HALF the $40M LOI equipment already delivered. Orders received now EXCEED the original LOI by $5-7 million. Shipping every day. Most LOIs in telecom die quietly. This one got outgrown by its own customer. THE SECOND LOI. $78M, multi-year, via a partner for a Southeast Asian MNO. Slow by design: proof of concept, licensing. But the radios built for it are a worldwide product. Every same-band country is the expansion map. THE PHASE SHIFT. LOIs were for when they were new and unproven. Now certified, validated, running in the field: "We're going straight to PO stage." From these MNOs and NEWER MNOs. The audition era is over. The contract era is the test. THE QUANTUM NAMES. Test units delivered to IBM and Google. And then, zero hype from the CEO himself: quantum hasn't hit production mode. Early stage. Optionality, honestly labeled by the man selling it. THE SATCOM LIST. Asked where AMPG sits in satellite: "companies like Viasat, Amazon, CPI, all those guys are our customers." Ground stations. LEOs launching, MEOs launching, and on high-speed Ku and Ka terminals: "we're in the thick of that". THE NEW LANE. Network-in-the-Box: portable 5G in a backpack, on a Navy ship, on a cell-on-wheels. Product ready, pre-revenue, DoW interest flowing through the university channel: Northeastern, Georgia Tech, Virginia Tech. THE CANDOR. Shipments took a war-logistics hit earlier this year. Back on track, per the CEO. Guidance stays $50M, back-half loaded. H1 won't show the wave. That's the design. THE CLOSER. "The PRs are not fluff. They're actual milestones". Five-year plan: executed. Revenue stage: underway. "Next stage is profitability". 28 minutes. A Tier-1 named. Two tech giants named. Order math that beat the paper. A phase shift declared. Press play. Then decide for yourself. Not financial advice. I'm long $AMPG. DYOR. 📡

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  penny collenette 🇨🇦 (@penottawa) reported 13 minutes ago

  @sharongregson @Rogers I feel your pain, Sharon. No idea why big companies cannot remove people from lists. Telus is just as bad.