Telus

Telus Outage Report in Canmore, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Canmore, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Canmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Canmore, Alberta 12/25/2025 14:45

December 25: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Canmore, Alberta

Latest outage, problems and issue reports in Canmore and nearby locations:

  • turkeynator_85 Luc Turcotte (@turkeynator_85) reported from Canmore, Alberta

    What the hell! It’s 2nd time in the last 1/2 hour that my tv and laptop shutdown. Is it a Canmore problem or a Telus problem? 😠

  • jppl1979 JPPL (@jppl1979) reported from Canmore, Alberta

    @sportsfan_ian @y3khan @globeandmail Who cares about where the head office is? I rather have the best service/price/innovation regardless of location of HO. What did Shaw bring go YYC? nothing. Bell isn’t factually montreal but Toronto. Vidéotron is mtl, Rogers Toronto and Telus Vancouver. Shaw dug its own graves.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ghastifylol Ghastify (@Ghastifylol) reported

    @FaZeBlaze @Ninja wtf. @TELUS why does he get fibre and i get a weakened version of it bc my neighborhood doesn’t have it.

  • CFLGURU 3 Down Monty (@CFLGURU) reported

    " there's nothing in our system, you should have followed up sooner " " There's no notes on the account so i can't do anything to help you" These are a few of the examples of how @Telus blamed me for the shortcummings of their own employees. LMAO

  • niveaRose a d j o w a🍬 (@niveaRose) reported

    This is the absolute worst experience I’ve ever had!!! Waiting on hold for 4hrs+ for what??? Why don’t you have enough employees at your call centre!? @TELUS @TELUSsupport

  • jerry_threet jerry threet (@jerry_threet) reported

    I just spent 1.5 hours waiting for a customer service assistant on the phone for @TELUS @TELUSsupport AND THEN, when I got someone, they disconnected the call within 5 minutes of answering it. WTF.

  • ImranMirza1687 Imran Mirza (@ImranMirza1687) reported

    @TELUSsupport does Telus “Duopoly” in Alberta offer customer service?

  • sarahleecuh still hardbody🥶 (@sarahleecuh) reported

    Every month Telus charges for a service that’s not being used. Every month I call to get it removed. Every month it’s somehow on my bill @TELUS you guys can’t be this incompetent

  • Habrutzie Crazy Joe Davola🇹🇼 (@Habrutzie) reported

    @villainy_scum @TELUS I have been a customer for 15 years. I'm dropping them like a sac of potatoes.

  • Scotfree_1 Scotfree_ (@Scotfree_1) reported

    @MKhoromi @AnthonyLacavera @RogersBiz Ouch. Ohh, I remember those. If your unlocked phone is supported on their network check out Public Mobile -a Telus network subsidiary. Same national coverage area, unlimited Canada talk/txt/picture, 5 GB data at 4G speed. $40./mo.

  • ImranMirza1687 Imran Mirza (@ImranMirza1687) reported

    @TELUS is expanding in every direction, any plans to expand customer service?

  • g6kgxcn47d Diana Riley-Casanova (@g6kgxcn47d) reported

    @TELUS I called telus yesterday at 13:13. I got off the phone at 18:30. Issues not resolved and made even worse! How can I speak to an actual manager? I don’t want more people apologising but not able to fix the issue. How can I speak to a manager????