Telus

Telus Outage Report in Carbon, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carbon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carbon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carbon, Alberta 01/19/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • geoff_heith Geoff Heith (@geoff_heith) reported

    Dear @TELUS ... when almost 2 months ago I book a new hook up and you cancel it without telling me, what kind of service is that? Now you can't rebook me till July 20th because of your mistake? Really appreciate it. Seriously. Thanks #sarcasm

  • Gfrtgnbbvfrthnn That guy ron (@Gfrtgnbbvfrthnn) reported

    Trying to reset my password but your site is BROKEN😡 i enter my email and press reset then get sent to some pointless story @TELUS

  • McIntyreReeve Michael Reeve (@McIntyreReeve) reported

    Neighbouring Telus and BC Hydro stations have suffered extensive damage. In addition, rail and highway infrastructure are affected. 2/3

  • themindlessrae rae 🦭 (@themindlessrae) reported

    Got stood up for my Telus appointment this morning and when I called the support line, they told me "it's probably because it's Canada Day"

  • bigbalker Balk (@bigbalker) reported

    @edmontonjournal @TELUS Cell service would be nice in our town of 850… used to work 10 years ago fine and has gotten WORSE over the years. The last two months it is gone So we rely on internet for wifi calling but it’s down 2 hours of every day too. Can’t work, can’t call. Telus for both of course

  • Shelby_Thom Shelby Thom (@Shelby_Thom) reported

    @GlobalOkanagan . @TELUS says wildfire in #LyttonBC damaged TELUS fibre lines, disrupting services to customers’ homes and affecting two cell towers that provide wireless service. Crews will assess the damage and begin restoring services as soon as they are given permission by officials.

  • MRayhandhra Ray™️🇮🇩 (@MRayhandhra) reported

    FIX UP THE WIFI ******** @TELUS I COULD NOT WATCH IT PROPERLY

  • fredjmal FredJ (@fredjmal) reported

    @CanAmeriConsult @TELUSsupport Lisa, even with call back option telus service poor. This a.m. Telus called me back, then put me on hold, phone ringing at their end, then call dropped. So even with call back they take you in circles. Poor service at Telus.

  • debdelorey Deb Delorey (@debdelorey) reported

    @edmontonjournal @TELUS Always hearing about a tower going up to give us better cell service, but it never happens.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @MCChaseProduct Hi MC, are you experiencing issue with your TELUS home internet service?