Telus

Telus Outage Report in Carbon, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carbon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carbon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carbon, Alberta 01/15/2026 00:50

January 15: Problems at Telus

Telus is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DiscountClown_ ᴊᴀɴᴄᴇᴇ (@DiscountClown_) reported

    TELUS FIX YOUR DAMN WIFI I CANNOT DEAL WITH THIS SHXT. 🤬

  • rajatseth90 rajatseth90 (@rajatseth90) reported

    @TELUS @TELUSsupport I am facing a pathetic service from you guys and need help urgently.I am currently using ur home internet services but you guys are charging extra in billing service despite of putting my account on hold due to unavailability and less usage. Help

  • renawoss Rena Woss (@renawoss) reported

    @TELUSsupport It's after 8am and I can't get through to Telus Customer Support. Message says to call back during business hours. FIX THE PROBLEM!!!!!!!!!!

  • Ismails90018530 Ismailshareef (@Ismails90018530) reported

    Good day, I'm very upset @TELUS @TELUSsupport @TELUSBusiness beacuse I didn't receive my payment yet since 2 months and your support team is very lazy they didn't solve issue soon I fill the request form but no updates from your side ...it's my suggestions update your staff!!

  • itskebon Kevin (@itskebon) reported

    discord down on telus internet :( working fine on mobile data

  • sweet_k84 SweetMcKeith (@sweet_k84) reported

    Stupid Telus box lost all my recordings! How am I gonna watch the 90 day fiancé tell all now?! 😭

  • rajatseth90 rajatseth90 (@rajatseth90) reported

    @TELUSsupport As I am out of canada I cannot call telus.I need help and reply thorough email.thanks and regards rajat

  • ComEnjoylife ***** (@ComEnjoylife) reported

    @TELUS Who is the service company digging holes for fibre optics in Sundance Calgary area, I need to talk to someone, Thanks

  • omprakashpandi1 omprakash pandit (@omprakashpandi1) reported

    @FriendlyFuture @TELUS @DansLegacyBC worst management system in india.they hold my salary.very bad company.. **** you telus .

  • schaaptop ryan (@schaaptop) reported

    Does anyone have a Telus mobility plan w/ the 'Bring-It-Back' pricing on it? Ever had an issue with it?