Telus Outage Report in Carbon, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Carbon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carbon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Dunning
(@mdunning31) reported
@TELUS I've been on hold for nearly 2 hours now to talk to an EPP customer service agent. You should be embarrassed with this especially after scamming your customers from %1.5 of their bill for using a credit card
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Uvaraj Thulasiram
(@uvaraj_t) reported
@TELUS It has been a week since I took a new mobile connection with Telus. My inbound transfer porting request failed. I have been trying to connect to a customer care agent for the last 3 days just to get a status update. The wait is insane. Automated chat is of zero help!
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Lululee
(@WendyWi59361539) reported
@Ryan_r_Williams Currently in the US. $15/month. 5G data. Unlimited calling anywhere in North America. My Telus plan in 🇨🇦 $90/month. 2G data. Only Canada calling. Waiting for hours on hold to beg Telus for an extra Gig is not acceptable. Another broken Trudeau promise.
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BossManVanCity
(@3Code3Red3) reported
@Rogers you have officially lost a customer after 20+ years. @TELUS I am hoping you can treat me better than them.
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#Unacceptable honey 🇨🇦🇳🇱
(@jarisfull) reported
@telus @koodo Have the worst customer service since @Bell
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JCauce
(@JCauce) reported
@TELUSsupport @TELUS I've now been on hold for 1.5 hours waiting to tell you that my monthly bill is wrong. This is after I requested a callback, waited days, got called by a rep, and then hung up on. Terrible support.
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yu hang
(@yuvn6711) reported
@TELUSsupport Can you help me to transfer my number from videotron to telus? I called your service center and went to a store to get help, no one knows how.
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#TrudeauMustGo / In 🇨🇦 We’re Not Tolerated
(@kicknsass) reported
@shazmamithani The problem is HealthLink always scares the crap out if you and suggest a person needs to go to the ER. As does telus online Drs. It’s not worth it, may as well go and get in line cause that’s their answer 💯 of the time. CYA at its best
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Saquib Kothawala
(@SaquibK7) reported
After spending 90 minutes on the phone with @TELUS sales a few days ago, I am now finding out that they have no record of my order!! And their support staff has no information to provide and will not escalate. Very frustrating @TELUSsupport
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Henrik to Burrows
(@burrows_henrik) reported
@jaz_lottay @TELUS Never had an issue with my Telus. Two years now with out it slowing down or going down. Just consistently fast