Telus

Telus Outage Report in Carbon, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carbon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carbon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carbon, Alberta 03/28/2026 07:10

March 28: Problems at Telus

Telus is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Devorahmeng ℭ𝔲𝔱𝔦𝔢ℭ𝔞𝔨𝔢𝔰 (@Devorahmeng) reported

    @TaylorBergquist im switching to telus so fast they put fiber optic in my area im gonna get the shaw cords RIPPED OUT cause no one needs that horrible speed like why does it go out at 12:30 -1 am every night?!? lmao

  • brian9306 Brian Evans (@brian9306) reported

    @lynesworld You went with Koodoo, which is a Telus brand. Telus and Bell share the same network towers and backhaul in Eastern Canada, so you'll still be on the same network. which is good if you were happy with the network, just mad at Bell.

  • Jay444 Ⓙⓐⓨ Ⓢⓗⓐⓦ (@Jay444) reported

    So I guess the folks @TELUSsupport are really behind. My scheduled appointment for yesterday has come and gone and all I’m hearing is crickets. Calls to Telus Support get lost in the phone system ether. Hoping contact via Twitter DM will be better... ＨᏜ℘℘Ꮍ Ｈolidays!

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus

  • ManixSalvador Manix (@ManixSalvador) reported

    @TELUS Rogers Communications . Canada suppose to be a country with advanced internet service. Rural areas close to Urban centers have established fibra optics receivers that simply are not activated because Rogers have establish those areas as low ROI . E.g. Uxbridge its one.

  • rodisreezNI Rod (@rodisreezNI) reported

    @SHEis_STRONG That **** is the Telus building now.

  • heather_ydshpp Living a life ♥️ (@heather_ydshpp) reported

    @lynesworld Is it true that Bell and Telus use the same network? We are with Bell but have our own devices - all we get are high pressure sales calls to switch internet etc to them as well. We can't go with Eastlink - don't have coverage in our area. Wondering if Telus would be an option?

  • ktcolhoun Katie Colhoun (@ktcolhoun) reported

    Was trying to open an account with Anne Marie via @TELUS’s online chat and she left the chat when I asked about pricing and compared other providers. What a way to lose a customer.

  • David_Yeh socially_awkward (@David_Yeh) reported

    dealing with TELUS customer service is like getting your wisdom teeth pulled while running a 10K

  • expatfishfly LorraineFTW 🏳️‍🌈🇨🇦 (@expatfishfly) reported

    @Limbictweets Once I called Telus and said “I wrecked everything. Please help me”