Telus

Telus Outage Report in Carbon, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carbon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carbon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carbon, Alberta 01/14/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mmeorange1 Shelley Dubé (@mmeorange1) reported

    @TELUSsupport It happens on both mine and my husband’s phones. We haven’t reset anything since a Telus employee came to our house since our boosters weren’t working properly. He fixed the problem and all was fine for months and then we started getting dead spots when speaking on our phones.

  • lowejosh Josh Lowe (@lowejosh) reported

    @TELUSsupport Google Home has suddenly stopped being able to communicate with my Telus/ADT security system late last week. Did you disable support for Google Home? It's worked fine for years before Telus bought ADT Canada, and even worked afterwards right up until last Friday.

  • LotL20 LotL (@LotL20) reported

    Calling Telus about the only service we have with them, already been on hold for over an hour just waiting to speak to a human being. Outstanding. Hey @TELUS hire more people or get a bigger selection of hold music. Actually... forget the hold music, just hire more people.😒

  • rcastley Ryan Castley (@rcastley) reported

    @TELUSsupport Hey Telus, I really appreciate being on hold for 35 minutes before my call is dropped without talking to anyone. You're overcharging me for a service I'm not even using and I can't reach anyone to change that. This is NOT customer support.

  • douglasr Douglas Robertson (@douglasr) reported

    A story about TELUS... It's summer 2019 and my TELUS Internet isn't working. I try the usual troubleshooting, then similar steps with support over the phone with no success and they send a tech the next day. The tech says the modem needs replacement, does so and all is well.

  • LotL20 LotL (@LotL20) reported

    Hey @TELUS I just spent 2hr 5min on hold. Person who picked up said they couldn't help me because I selected business instead of home. Pretty sure I didn't mix up the words "home" & "business" when talking to your computer. Now I'm on hold again. I'll be cancelling.

  • ruggedbroad Rugged Broad (@ruggedbroad) reported

    So far, Telus Mobility totally sucks and we don't even have our phones yet. Tell me again why being a Luddite is bad?

  • sqwabb Stanley Q Woodvine (@sqwabb) reported

    @DTESworksafe @VancouverPD That may be a fair point. I know a mild social housing complex on 2nd into which Telus *may* not be willing to send its service people - but I can't confirm that.

  • BigwifiCa Bigwifi.ca (@BigwifiCa) reported

    Tofield **** Ongoing Telus outages in BC and Alberta are impacting service. There is no estimate for time to repair. We have already ordered a second Bell Fibre connection to help reduce reliance on Telus with install expected around Xmas.

  • chevy_GRR Chevy the Golden (@chevy_GRR) reported

    @TELUS @TELUSsupport over 1hr wait for CSR!!! You have the nerve to charge me an 1.5% to pay my bill. Loyal customer for over 25 years and you screw me some more. This is the last contract. Your 1.5% is gonna cost you 100% of my business!