Telus

Telus Outage Report in Carbon, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carbon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carbon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carbon, Alberta 12/16/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @fastnblack71 @TELUSsupport I use iPlay TV for Apple TV, have about 20,000 channels (in HD) from all over the world. Been using that for a couple of years now, no issues. I install Shaw an Telus and nothing but issues with them, & it's expensive too. Good riddance. Cutting the chord on cable is best.

  • StartswithT Tony (@StartswithT) reported

    @cogecohelps internet down in Brighton, Ontario, seems your phone system is down as well, who should I submit my Telus data overage bill to, when I tether the phone for the day?

  • SusanBHale Susan Hale (@SusanBHale) reported

    @TELUS Umm Telus you have awful internet hub plans - I know I had one - switched to Rogers as 100Gb beat 10Gb hands down - invested in adding 20ft to my TV Antena- now I have unlimited internet for half the price

  • brararsh Arshdeep Brar (@brararsh) reported

    @signalapp Not working on Telus in Canada

  • jamthefed Joe Martin (@jamthefed) reported

    @PrimeBane @danisu87 DM Telus support on twitter here to see if they know of anything. If you really need internet right now use a cell phone as a hotspot for your comp.

  • malta75616353 malta (@malta75616353) reported

    @TELUS As a follow up, now at day 4 of Telus promising to fix this and call us back. Nothing from them. Easier to promise than to actually do something

  • joyceyvr Joyce (@joyceyvr) reported

    @TELUSsupport is there a problem with Telus TV in North Vancouver? I am having issues.

  • Sheena86460440 Sheena (@Sheena86460440) reported

    Internet buffers every minute is so frustrating. Couldnt enjoy the movie.Called in for tech support there is an hour wait (no option opt out to leave # for them to call back). Telus 25 was the plan- and my speed, the highest was 15Mbs the lowest was 2Mbs. @TELUS @TELUSsupport

  • davefinito Dave (@davefinito) reported

    @signalapp Still broken in Canada. Carrier: TELUS.

  • JustinHumber Justin Humber (@JustinHumber) reported

    @davingreenwell @Shawhelp @TELUSsupport Stick with Shaw imo. I've never had anything but trouble from Telus