Telus

Telus Outage Report in Carbon, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carbon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carbon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carbon, Alberta 11/30/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rodmac71 Rodney MacDougall (@rodmac71) reported

    @globalhalifax All the Canadian Telcos need a serious wake up call. Cell service is still way too expensive for what we get. Please don't get me going on their device replacement programs / device insurance programs. An absolute scam. Shame on you @koodo @TELUS

  • prettyakua5 prettyakua🤍 (@prettyakua5) reported

    @TELUS why is my service not working?

  • thetrblwthtracy tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta

    @TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus

  • RandyInbBlock Randy Cap (@RandyInbBlock) reported

    @RogersHelps No problem. It took me an hour to switch to Telus the day after, plus I used the opportunity to locking for 2 years with a new phone. Thanks Rogers.

  • TMLGAL Lawda 🇵🇹 (@TMLGAL) reported

    @tmlfaninvan Nobody is worse than Telus .. the most horrible two yrs of my life!

  • MarkWendling Mark Wendling (@MarkWendling) reported

    @TELUS @TELUSsupport So is it normal for your crews or your sub contractors to cut your competitors lines while installing your new fiber cables? It would be worth training your employees to at least acknowledge that is what they did and apologize. I will never go with Telus.

  • Kabirsagoo_ Kabir Sagoo (@Kabirsagoo_) reported

    I wonder if @TELUS will help me leave rogers

  • Christo45529065 Bryan Botell (@Christo45529065) reported

    @marinat71335762 Yes the Roger's thing has taken all the Roger's clients public, one each area comes up then that one trunk dumps everything to them and their to 8 billion replication. Roger's should have went to Telus, asked permission for a few trunks off telus, 🙄 and then it waoulbrr slow. ✅

  • jgvanides Jim Vanides (@jgvanides) reported

    @RogersHelps - More details: We are AT&T customers who roam while visiting Montreal. Whenever the Telus signal was stronger, our phone would switch to Telus and work. During a one-brand outage, customers need to be able to manually choose which signal to connect to!!

  • JackMeseyton Джек 🇺🇦🇺🇦🇨🇦🇨🇦 (@JackMeseyton) reported

    @paigesellis My company has but the switch was in the works before the outage. I told the Telus reps yesterday they were 5 days late coming to switch our phones. haha