Telus

Telus Outage Report in Carbon, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carbon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carbon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carbon, Alberta 01/20/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BradHonywill Brad Honywill (@BradHonywill) reported

    @TELUSsupport . Not getting cell service in Stoney Creek area of Hamilton for several hours. Can’t see anything on Bell or Telus sites.

  • Creerarts マゼン (@Creerarts) reported

    @TELUS @TELUSsupport a service fee to pay your bill via Credit Card? Ha ha ha @Rogers let's talk business! I have 4 lines to port over.

  • dyountmusic Daniel Yount (@dyountmusic) reported

    @AlexGuichet @TELUS Telus is notorious around here for taking years to adopt major new technologies. They were the last holdout of CDMA for so long up here and they still have yet to activate any mid band 3500mhz antennas in most major Canadian cities. No eSIM transfer support either.

  • ashton_gal Amber Ashton (@ashton_gal) reported

    @TELUS what the fresh hell! Been on hold for two hours to talk to your reps about a mistake you guys made !!! Also why don’t you have the service to phone clients back as to not waste their time, and for the love of all things holy, change the hold music 🤬🤬🤬🤬

  • kp6packbeach KVKP (@kp6packbeach) reported

    @TELUS when are we going to get internet back for our business? It’s been out since Sat night!!!! We use internet to answer our phones, take payments at front desk and for our cafe. 2 days to fix this is unacceptable, I have spoken to 5 different agents all scheduling a tech!

  • flymilehighdude flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta

    @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

  • Lafaile DESIIGN (@Lafaile) reported

    @Volpster007 @gmbutts Here’s the thing about the arrive can app. You can take it and delete it as soon as you cross the border. As for Telus these things are in the terms of service. Don’t accept them if you don’t agree with them.

  • vc_rot VCRot (@vc_rot) reported

    @VanStreetDog gee! all .@TELUS customers struggle to understand the off shore customer help desks. Sometimes you have to restart due the complete unintelligibly of the person on the other end. "let's make the future friendly" .... I would prefer understandable.

  • AlexGuichet Alex Guichet (@AlexGuichet) reported

    @dyountmusic @TELUS honestly carriers should invest tons in making it as easy as possible for device owners to manage accounts and self solve issues. Call centers are expensive!

  • WDrummer1972 Captain Manicotti (@WDrummer1972) reported

    Day 1. I’m fed up. I’m making it my mission every day to get @telus attention. Their product is absolute garbage! 10 miles of flat terrain, in a highly populated area and you can’t make a phone call!? It’s a known tower issue with no plans to fix??!! #CanYouHearMeNow !?