Telus

Telus Outage Report in Carbon, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carbon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carbon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carbon, Alberta 01/22/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieYAli Julie Ali (@JulieYAli) reported

    @TELUSsupport How many other customers are there who think that they have cancelled service and are still being charged by automatic bank payments. Good thing I cancelled auto payments or I would have been charged more money. What is going on at Telus? I am annoyed.

  • JulieYAli Julie Ali (@JulieYAli) reported

    @TELUSsupport So Mia says there was a technical problem on Oct 5, 2021 that resulted in my cancellation request for the TV plan not getting cancelled. So does no one on the IT team @TELUS check on cancellations when there are technical problems?

  • Les98045811 Les (@Les98045811) reported

    @TheJenRollins @RagingLibNana @TELUS Telus is a rip off. Tell them you’re going to cancel their services and they kiss your feet, but ask for any kind of deal, forget it.

  • WriterGrrrl Nikki Tate (@WriterGrrrl) reported

    22.Telus person explains, “People haven’t been travelling, you know, COVID – so we haven’t had to think about this for a while. I don’t think we have any appropriate package that would help you.”

  • WildergardenBC Wildergarden (@WildergardenBC) reported

    Hmmm @telus is #internet down in #Sooke area ?

  • stickNblades Hockey Fan Dave (@stickNblades) reported

    @TELUS unfortunately, Telus has become a company with “VERY” poor customer service. They love to charge huge monthly fees but take no responsibility for their services when they don’t work. Even when they cause the problems themselves

  • karen_retired Karen Robinson (@karen_retired) reported

    @KevinFurze @HockeyCanada @TELUS Its terrible here on the east coast too! It was so good up to today...hope the issue can be resolved

  • BCBoisvert Brian (@BCBoisvert) reported

    @telus users beware Telus added a product TELUS Online Security - Standard with out my permission and have charged me 2 months for a service I never wanted. Review your bills to see if you are being charged for this. Going to be demanding a credit for every month they billed for

  • Mub_Ibr Mubz (@Mub_Ibr) reported

    Going for a walk on the beach? Bring a garbage bag and #GiveWhereWeLive! Last year, my @TELUS team collected over 200 tonnes of marine debris along 300 kilometers of BC’s shoreline. #LifeAtTELUS

  • Patrick23228032 Patrick (@Patrick23228032) reported

    @TELUS look serious problem with your Telus security hardware as it's causing me to not sleep at night. A circuit supresses the output of a radio receiver if the signal strength falls below a certain level. Squelch. That is what is going on in my area.