Telus outages and service status in Carbonear, Newfoundland and Labrador
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- Telus generated 0 outage signals in the last 24 hours around Carbonear, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Carbonear, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carbonear, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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PHD Farm (@PHDFarm) reportedDear @TELUS @TELUSsupport , If you're really valued your loyal customers you would not raise their plans prices and the next day call them to offer them to get more services and offer them a smartwatch or a tablet. I don't need this crap I need money to pay my bills
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๐ ถ๐๐ ๐๐ ท๐ ด ๐ ฑ๐๐ ๐ ณ๐๐ ธ๐ ๐ ด๐ (@busdriverlife) reported@keithbaldrey Wonder if you have a telus cell phone and need support if itโs three day wait now lol
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Hi Hi (@HiHi80375208) reported@jjhorgan @TELUS Bad leader @jjhorgan making bad decisions!
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Kimmie_Kanuck ๐จ๐ฆ (@Kimmie_Kanuck) reported@mghnn_jn @TELUS Try getting them on the phone when youโre having an issue. My local store location doesnโt even answer the phone. They just have a voice mail directing you to the online or *611 number.
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Winston Smith (@6079xSmithxW) reported@Mr_Salmonid @cbcnewsbc It's the failure of Telus and the government. If Telus can scale up to 600 agents in a couple of days the problem was obviously not resources. It was leadership. Follow the money.
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Greg Mitchell (@gdmplanning) reported@keithbaldrey Yup... itโs not the mistake that kills you... itโs how you respond. And in this case, @TELUS answered, took responsibility, and fixed the issue. Worthy of appropriate praise.
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Meghann McMurray (@mghnn_jn) reportedWow @TELUS wonderful customer service that when you call 4 days in a row, with no voicemail left - the one day I pick up and say that I donโt have time to listen to the promos you want to tell me; the person hangs up without so much as single word further. Shame.
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Live Free in BC (@CDNPatriot250) reported@maureen_yost @BCGovNews @TELUS Is this actually the case? I have seen no data to support this contention.
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lfletcher (@lfletcher61) reported@RonaldNHughes @keithbaldrey Perhaps Telus just dropped the ball and didnโt have the support system in place? Average Joe will never know & press will speculate until pigs fly! Itโs supposedly fixed, move on to something else
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Steve Simpson (@TurnCottage) reported@gdmplanning @keithbaldrey @TELUS Excellent example of crisis management 101. Acknowledge the problem. Own the problem at the highest level. Fix the problem.