Telus

Telus Outage Report in Carleton Place, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carleton Place, Ontario 12/27/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aneeqs11 Aneeq Ahmed (@aneeqs11) reported

    @adeel_azhar ASA Sir Jee Beavers have been blamed after a town in the Canadian province of British Columbia lost their internet service for some 12 hours. The provider Telus said that parts of the underground cabling, servicing Tumbler Ridge, had been found in the beavers' home.

  • csteiner85 Catherine Steiner (@csteiner85) reported

    @TELUS what is wrong with you network in eastern passage? It is slow and sucking hard right now.

  • Bam1511Miller B A Miller (@Bam1511Miller) reported

    @VMediaCSR @iamevytte You should email customers when this happens and people won't waste hours troubleshooting. I spent hours with Telus and redoing my network as some devices connect and others don't.

  • d0n_c r for rufus (@d0n_c) reported

    @_rinji Telus or Shaw could never

  • rmfaris Reema Faris (@rmfaris) reported

    Jehovah’s Witness direct call to the house on the landline?!?!? WTF @TELUS?

  • mintsource dan (@mintsource) reported

    @ivancoyote As a previous employee of Telus, we need to get to word out to the beavers not to use Telus material for their construction, from experience it’s likely to collapse for no reason and take weeks to fix.

  • TAtherian TerrAtherian (@TAtherian) reported

    @CC_Hesselbarth @TELUSsupport Very near end of the telus work day they finally had a escalation supervisor called back. 4 hrs worth of waiting on hold or for callback, eraned me no answers, nor solutions to the biggest issues, connectivity, and reqire a call tomorrow to finish. Only plus side. 80$credit.

  • canucks0 canucks800 (@canucks0) reported

    @TELUS hi have been a long time telus customer,but switching to shaw by next week . I called customer service to atleast come close what shaw is offering. $25 - 25 gb ...let me knw if you guys can do something .

  • Deathskills_R6 Deathskills (@Deathskills_R6) reported

    @Hambo_dev @Silver_Clambo As far as I know, only companies that have their own line currently are bell, Roger, Telus and Videotron in Canada. Google has some but it is limited to their own infrastructure if I recall properly so they can't sell the service yet. Anything else rents cable access from those

  • Mike_Maenck Mike Maenck (@Mike_Maenck) reported

    Does anyone live in Vancouver and if so can you tell me if Telus internet is down?