Telus

Telus Outage Report in Carleton Place, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carleton Place, Ontario 01/27/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • reallyprofound reallyprofound (@reallyprofound) reported

    Gotta say, this is the third multi-hour outage of @novusnow in 12 months. Didn’t happen with Shaw. Fibre’s nice and all but not much use when this happens. Time to call TELUS.

  • RavenRe34187235 Raven Reyes (@RavenRe34187235) reported

    @TELUSsupport I have no service in Halifax Nova Scotia and no way to get a hold of Telus ... Because I can't call you. Because service us down.

  • taiifabb taii (@taiifabb) reported

    Is anyone else having problems with Telus!?. I literally have no bars or service .. it randomly just disappeared And won’t come back yet

  • bonstad Bryan (@bonstad) reported

    Is anyone else having huge @TELUS problems in #surrey. Very inconsistent. #globalbc

  • rjfoster1511 Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

  • clelland_k KMcClelland (@clelland_k) reported

    @TruegritG Something sketchy happening with them right now. Yesterday my phone would not actually ring some numbers although a weird intermittent ring I’m hearing. Funny would ring Telus though. She did NOT want to tell me what the ‘connection reset’ she did was about. Said “Telus service”.

  • ltamagi Leslie Tamagi (@ltamagi) reported

    @TELUSsupport I am online transferring my mobile account to Telus and it won’t let me change my order before I purchase so the help chat pops up and offers to help. But they don’t tell you that if you use that help chat they will charge you $45activation fee - deceitful Telus

  • alexvargaaas alex (@alexvargaaas) reported

    Is there still service down with Telus in the Edmonton area? I’ve restarted my router multiple times & have had no internet all morning.

  • kingtorc 🇨🇦☀️ ƬӨЯᄃΉIΛ ⛈🇮🇹 (@kingtorc) reported

    I don’t get it. @TELUS On hold 30 minutes for support? Are you not making enough money with your bullshit contracts and astronomical data fees? HIRE MORE PEOPLE!!

  • bob_connelly Bob Connelly (@bob_connelly) reported

    @DrJSilverman Jason, if you have wifi coverage in those black hole areas, Wifi calling might be the answer you are looking for. Both my Telus and Freedom numbers support Wifi calling.