Telus Outage Report in Carleton Place, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 26: Problems at Telus

Telus is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Aaron (@shitkirkhussays) reported a minute ago

  @BuddJacket @BigNasty6oh4 My .02 I hated Telus, then loved Shaw until something went wrong. Fact is outsourcing call centres and being a returning customer results in a lease exp when you need them. It’s just big business unfortunately

• Paul Barraclough (@paul_wb_wtf) reported 2 minutes ago

  @TommyMofo19 @BigNasty6oh4 I prefer Shaw (now Rogers) but when I movies in with my wife in delta, Shaw wasn’t an option. TELUS isn’t terrible but I do find that I need to unplug by router/PVR about once every couple of months.

• Stewart (@s_u_c_h_y) reported 9 minutes ago

  @TELUSsupport I switched to Telus from @ShawInfo based on “better internet”. Have had more issues than ever. Down again today.

• Trey Thompson (@TreyTho11393502) reported 12 minutes ago

  @TELUS my internet has now been done for 9 hours, fix you’re **** cause you’ve lost a customer

• QuirkyGirl (@QuirkyGirl69) reported 12 minutes ago

  @as_per_danielle @BigNasty6oh4 Exactly Danielle!!! I’m the same as you. Telus for my cell service & Shaw for cable & internet.

• Stewart (@s_u_c_h_y) reported 13 minutes ago

  And still no response from @TELUSsupport . Support agents not responding on chat, no appointments until next week on the app. Horrible service. Time to switch back to @ShawInfo #telus #shaw

• Nicky Bullets (@nbrosef) reported 17 minutes ago from Vancouver, British Columbia

  @BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV 📺 be never had complaints about your internet just watch the upselling. Bloodsuckers all of them so.

• RA. 🇨🇦 (@ronnyagnis) reported 18 minutes ago

  I’m no expert, but the problem doesn’t seem to be with Galen Weston; the problem doesn’t seem to be with Telus, Rogers, Bell. The problem seems to be with Canada’s regulators, who have a counterintuitive outlook when it comes to protecting competition in a supposed free market

• TommyMofo🤘🏻😈🤘🏻 🇨🇦 (@TommyMofo19) reported 20 minutes ago

  @BigNasty6oh4 I made the switch from Shaw to Telus 10 years ago and i have been happy with them. I have saved a lot of money and had no major problems with Telus and that includes all services and hardware. Also Rogers just bought Shaw so they might be upping their prices.

• Andreas (@MeowjinBoo) reported 21 minutes ago

  @TELUSsupport is there an outage in north Burnaby? My Telus phone internet is slow and my home internet is down.