Telus

Telus Outage Report in Carleton Place, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carleton Place, Ontario 03/05/2026 18:40

March 05: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • robo_james James Fournie (@robo_james) reported

    my colleague couldn't use MFA because Telus is down so we tried installing the MS Authenticator app, but of course it required an MFA challenge to set up :/

  • MrChicoValdez Chico Valdez (@MrChicoValdez) reported

    Some of you might be aware of widespread mobile outages today (at least Telus & affiliates). I was able to get online and verify this from Telus. I was outside a mall a few minutes later and an older fellow with a very beat up phone sheepishly asked if I could help him...

  • MrChicoValdez Chico Valdez (@MrChicoValdez) reported

    ...I asked what he needed and he said he was trying to text or call his wife to come get him and he couldn't get anything to work. I told him what I knew and he said he was also using Telus. I suggested he pop inside and explain his problem to London Drugs customer service...

  • colbywoit C.Woit (@colbywoit) reported

    @emerycarter Bell uses Telus towers out west. I was out of service too! Thankfully back so I can call clients

  • fayewest66 Faye West 🇨🇦 (@fayewest66) reported

    @shmitzysays I lost service for about 5 mins. Telus in Edmonton.

  • McOilers McOilers 🍁 (@McOilers) reported

    Telus mobile data has been out of commission most of today. I haven't seen it this bad since the early 80's.

  • ThreeTabbies Joanne Nemeth (@ThreeTabbies) reported

    @CTVNewsAndrew Was showing no service for TELUS on my cell a few minutes ago, now four bars 👍

  • Line_Fault Faulty (@Line_Fault) reported

    @jesssicrap @TELUS I got a notification saying data service was "temporarily turned off by the operator" Showed up twice and then everything was fine...

  • MyLightPhotos MyLight Photography (@MyLightPhotos) reported

    @koodo It's not just Telus and Koodo.. heard Virgin, Bell are or were down also .

  • zulu153 Zulu (@zulu153) reported

    @Mona_Robertson @TELUSsupport That's why is was fantastic that the backup messenger system worked and most customers got service notifications on their phones. Great thinking Telus!