Telus

Telus Outage Report in Caroline, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Caroline, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caroline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Caroline, Alberta 04/01/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • huelladeaguaACV carole farell (@huelladeaguaACV) reported

    @TELUS @TELUSsupport no internet, tv nor phone service in Tsawwassen since yesterday. The technician fail to come to the appointment. Can you help us please?

  • Flux_Lalonde Paul Lalonde (@Flux_Lalonde) reported

    So, @telus's privacy team claims re-using credentials of cancelled accounts is within their policy and that it's my job as a former customer to keep on top of their terms of service and protect myself. All the while @TELUSHealth wants to to believe they care about privacy.

  • KolbyRizzo Mrs-Kolby (@KolbyRizzo) reported

    @djhigg1 @staceykate1973 @ShawInfo Internet and Bluesky Tv service was very good. I had it in the old house. When they wanted $6000 to bring it 150 feet from one side of my yard to the other we went with Telus.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @mobutils @CRTCeng @ShawInfo Also, HSA in Bell terminology refers to ethernet connectivity (PVC) without PPPoE. This was more common originally but pricing made the service moot. In Telus territory, both PPPoE and “HSA” are available on more equitable terms but ISPs tend to choose PPPoE as easier 2 integrate

  • GregJamesFisher Gregory James Fisher (@GregJamesFisher) reported

    @staceykate1973 No, but damn.. I am with Koodo... and Telus owns them. Guess that I am going to have to cancel them sooner than later. What about Freedom Mobile? It doesn't have the best networks / service, but if big tech do not yet own them, might be worth it (and they're inexpensive!).

  • NapsAndSarcasm Napping until vaccinated 😷 (@NapsAndSarcasm) reported

    Anybody else thinking it's time to cancel their sports packages and just grab the games we want from... Other... sources? What number of people at $20+/month would it take for Rogers and Telus to have the blackouts lifted? #NHL

  • funnierhandle the discourse sommelier (@funnierhandle) reported

    @MrMerlotMusic I've had nothing but the most unpleasant experience with this horrible company for years and yet I stay because I know it's likely just as bad with bell or telus. trying to use my leverage of being contract-free now to get my money back at least lol

  • ZedandBreakfast Zach Belisle, PhD (@ZedandBreakfast) reported

    @trader363 @TELUS didn't sell enough S20s they had to put em down.

  • THudson59618056 THudson (@THudson59618056) reported

    @TELUS Is anyone having trouble loading the rewards page. It just keeps taking me back to signing in. Thanks

  • DistortionUltra Randall Emmons (@DistortionUltra) reported

    @TELUS Hey Telus. I'm not paying twice the price for half the speed on a business account. ENABLE PORT MANAGEMENT FOR RESIDENTIAL ACCOUNTS. This is ridiclious. If you and shaw didn't have a ridiclious monopoly I wouldn't have this complaint... I'd just take my business elsewhere.