Telus

Telus Outage Report in Caroline, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Caroline, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caroline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Caroline, Alberta 01/29/2026 20:50

January 29: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • theseventenspli Brad Martin (@theseventenspli) reported

    @TELUS And yet they'll have slower speeds then on older networks #dropthecap #amazinglamenetwork #5gfail Can we stop making the most expensive cell network worse please?

  • AlbertanKelly Kelly (@AlbertanKelly) reported

    I’ve known my phone was on the brink for the last, oh 1-2 years, but it’s starting to do weird things. I think it’s actually dying a slow death. Remind me again why I am paying $150 bucks a month for my phone (iPhone 8, device paid for upfront) ... ? @telus

  • ShawnKing Shawn King (@ShawnKing) reported

    @montef @TELUS @TELUSsupport I’ve got Internet and Internet TV. I can unbundle it. But only if I CALL THESE ********. I literally went into one of their stores and was told, “No. We can’t cancel your service. You have to call Telus.” Unbe-*******-lievable…

  • WCoaster77 WCoaster (@WCoaster77) reported

    A great way to talk with your money. Cancel your cable in protest to the propagandist MSM being broadcast on your local cable feed. Save a bit of money use it to support your information provider of choice. Bye Bye @TELUS

  • IamKGB Kat B (@IamKGB) reported

    Hey @TELUSsupport @TELUS is 16043151538 one if your customer support numbers? Apparently I’m eligible for a phone upgrade according to the guy that just called. He hung up when I said validate who you are…

  • ShawnKing Shawn King (@ShawnKing) reported

    @montef @TELUS @TELUSsupport Problem is, they would then cut off my internet access and send the bill to a collection agency. 🤬

  • ysk_dek Meme Wizard (@ysk_dek) reported

    @simp4lims Fukn do it, even without the Telus health ****, you should still try and get one.

  • AlbertanKelly Kelly (@AlbertanKelly) reported

    @AnastasiaSci @TELUS Yep. I know. Need a new plan. The issue was I was on a $90 per month plan with 2 Gigs of data - which I significantly go over each month.

  • eileenyleung Eileen (@eileenyleung) reported

    @TELUS worst experience ever! Your customer service is condescending and insensitive to the covid situation. I regret even thinking of porting my number to Telus. I feel scammed!

  • AvoidAmazon Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported

    @TELUS @BlackHealthCAN I have a better idea: instead of posting tweets to try to make yourselves look good, why don’t you actually treat your customers well instead of ripping them off?