Telus

Telus Outage Report in Caroline, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Caroline, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caroline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Caroline, Alberta 12/07/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kknddandy Chris Boyu Zhang (@kknddandy) reported

    @TELUSsupport all my Neiborhood can have Telus smart hub service even previous owner of the house said it worked, but your website said my address is not eligible. Every time I call your customer service they said will solve the problem and will call back, but they never did

  • mikeandcheeeese Tweets by Michael (@mikeandcheeeese) reported

    Any update from @telus on when cell service will be restored following Hurricane Fiona?

  • yaknowsby Ya Knows B'y (@yaknowsby) reported

    @nicolek1989 @TELUS Telus/Koodoo has been down since early this morning. My sister says she could not make/receive calls.

  • wasootch Shannon (@wasootch) reported

    @chriswtburke @BushelsPerAcre Gross. My sister had a bunch of downed evergreen trees & leaking windows & door. Not sure on my mom as Telus is down. I actually can’t get hold of my sister now because of Telus. My dad’s ok, but no power.

  • EasternHealthNL Eastern Health (@EasternHealthNL) reported

    Eastern Health would like to advise that we are aware of issues with customers on Telus mobility and subsidiaries such as Koodo who are trying to call our facilities. If you need to contact an Eastern Health facility, please use a landline or cell phone not on the Telus network.

  • willowmac44 willowjaime (@willowmac44) reported

    @LouiseMartinCBC No service at all with Telus. Been scary. Data doesn’t work. Works for 10 second intervals. Our property was destroyed but house and humans are okay

  • DaveDevineOnAir Dave Devine (@DaveDevineOnAir) reported

    Dear @TELUS , after being a customer for a couple decades and dealing with constant price jumps with each renewal but sticking with #telus ..you decide to stick me with a charge to pay my bill with a credit card, which I've been doing since day one. Final straw, time to cut ties.

  • realtworoosters Warren (@realtworoosters) reported

    @AMCKunneke @rhondamorton @CBCAlerts and what happens to the "direct text" to Telus? It gets distributed to charities that then take their admin fees. Also "Charity Intelligence Canada" is simply another charity who takes donations to support their "research".

  • Braden_Newell Braden R. Newell (@Braden_Newell) reported

    @fanCRTCProfling My friend and I are both on Telus on it seems to be area specific. At home in Clayton Park, LTE service is normal. Venturing to Bayer’s Lake and Telus service goes to like 2 bars of 3G. My guess is depending on the towers in operation.

  • matthew42060804 matthew (@matthew42060804) reported

    Why is Telus not matching Bell Aliant for help in Atlantic Canada #telus