Telus Outage Report in Caroline, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Caroline, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caroline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• General Ro6ert (@General_Rob_) reported 2 minutes ago

  Called Telus about my wifi issues and I was told to have everything on the boosters instead of the modem so we’ll find out tomorrow if that actually fixed anything.

• Peter Scott (@peterjscott) reported 2 minutes ago

  @TELUSsupport @Telus Customer support: "I need you to stay on the line for a representative, it will be 40 minutes to an hour." NOT COOL

• Rkn2559 (@rkn2559) reported 3 minutes ago

  @m_e_f1 @TELUSsupport Still being a **** I see. That person who needs the phone to keep in touch with a 94 yr old father isn’t having a first world problem. If they also had a Telus life system that tracks the father that was also down. So yeah. Mike, its a problem for people. Grow up.

• Dr Eamin⚓️ (@peng_dreamer) reported 4 minutes ago

  @John1MD At times, our clinic also has difficulty sending faxes. We have a Telus owned EMR. Talking with fax service provider and EMR tech, there appears to be some systemic issues with the physical fax delivery route. See if you can adjust fax settings to allow for x6 tries before fail

• swapdealer (@ASwapdealer) reported 4 minutes ago

  @TELUS your customer service is horrible. You’re becoming like Bell. I schedule a call back just to get an agent call me, try to sell me your security services, completely ignore my requests and say that they don’t do customer service?

• Jen 🇨🇦 (@JLK8277) reported 6 minutes ago

  Tuesday no social media minus Twitter, Wednesday a Telus outage and today well I’m guessing the internet connection will..

• 🍁 ѕhαdσω σf líght (@ShadowOfLight1) reported 13 minutes ago

  @PaulDoroshenko Unfortunately, have never had success with Shaw and our clients. Everyone of them that have Shaw have had issues one way or another whereas Telus clients (including myself), have had relatively few issues. Shaw simply doesn't value customer's time and money. PERIOD.

• Peter Kieser 🍁 (@pfak) reported 14 minutes ago

  @PaulDoroshenko Shaw sucks. Our business fibre has had more outages than my TELUS home internet, and despite paying more $$ for business service you still have to wait on hold just as long.

• Jane Barnes (@Cocojan15) reported 14 minutes ago

  @SirBenfro I had the same day yesterday. On hold for 2 hours with Telus to try and resolve same issue that happens every month. Got another promise it is resolved. Hmmm heard that one for 6 months.

• Zena (@zenamadi22) reported 17 minutes ago

  @TELUS I wanna that phone so bad