Telus Outage Report in Caroline, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Caroline, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caroline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Ross Parks (@parksie246) reported a minute ago

  So the first night we can relax and start to enjoy our new home and @TELUS craps out and @TELUSsupport can’t help. This is completely unacceptable at what point do these companies focus on customer service.

• Andrew, Half Vaxxed (@ayyessarr) reported a minute ago

  @TELUS @telusmobility If your corporate reconciliation statement means anything, it may be time to offer basic service to your indigenous customers, especially those who just lost everything in the Lytton fire.

• David Schreck (@StrategicThghts) reported a minute ago

  *98 isn’t working to connect to #Telus voicemail and callers can’t leave messages. Are others having this problem?

• Michael Charles (@Michael56283993) reported 4 minutes ago

  Telus 24/7 tech support not open (recorded the call using app tape a call)

• Blake Vince (@blake_vince) reported 5 minutes ago

  A shout out to Telus mobility customers. How is your cell service lately? Mine is borderline abysmal. Long term customer. Zero customer service to say/email updates if there are service disruptions?

• Jude Groves (@scuba_jude) reported 5 minutes ago

  @parksie246 @TELUS @TELUSsupport When you stop paying your bill, but then it’s just to turn off the shoddy service.

• Meredith Sargent (@MerieSarge) reported 5 minutes ago

  @TELUSsupport “welcome to our support channel. Burning questions?” YES why are Telus mobility customers being denied replacements if their phone GOT BURNT? Do better Telus

• Phyre (@BlindedVisions) reported 6 minutes ago

  1/3 Heard (2nd hand 'cause I can't contact my uncle) #Telus is still useless. It's been a year of him actively reaching out for help. They are either all incompetent or underhanded. They just keep charging seniors and screwing them over. I'm surprised there isn't a class action.

• Fluffy Phoenix #MilitantCentrist (@FluffyPhoenix1) reported 8 minutes ago

  @Tyler_The_Wise Looks like it was more a joke/publicity stunt. In which case good PR. I've got a cheap Public Mobile (Telus) isn't too bad, as I don't use calls/txts too much with my current situation. But the cost of telephony/internet in Canada (not to mention cable) is an absolute disgrace.

• Sandhs (@CulturedMan5) reported 10 minutes ago

  @Cookii923 @TenZOfficial There’s 2 isps in this country and they are ******* garbage. But we still have one of the highest costs for internet in the world tho. **** Shaw and Telus.