Telus

Telus Outage Report in Caroline, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Caroline, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caroline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Caroline, Alberta 12/19/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ajlatell keeping up with big al (@ajlatell) reported

    Sorting out a billing issue with Telus literally takes an hour and a half out of your day for a mistake THEY made. Get it together @TELUSsupport

  • eakins_hair DallasEakinsHair (@eakins_hair) reported

    @Coenen87 @TELUS @TELUSsupport I had to do that once with Rogers, on the phone for 3 plus hours and kept getting passed around cause no one knew how to resolve my issue

  • MyLilSavageLife My Lil Savage Life (@MyLilSavageLife) reported

    If I could afford it right now, I'd be switching from Freedom to Telus in a heartbeat. The service just seems to keep getting worse and worse. I just want some mindless entertainment on my commute without everything buffering for minutes at a time. This is garbage.

  • vogueing M 🇵🇸🎃👻💀🕸 (@vogueing) reported

    @mapleservo I do this with Telus every 2-3 years. We all do it. It sucks but it keeps the bills low.

  • ZippoKing2011 Clay Naslund™ 🇨🇦 🍁🍂🍂🍁 (@ZippoKing2011) reported

    @Leah_Holiove Yes we do kind of, it use the stupid Telus fiber optic so technically a landline! Power goes out and yes we are screwed...lol.

  • kaylamarieoxxo Kayla Taylor (@kaylamarieoxxo) reported

    @TELUS @TELUSsupport - get your friggin **** together. WORST COMPANY EVER 🙄

  • RoxanneReads Roxanne Reads (@RoxanneReads) reported

    @TELUS can you please explain to me why an active extended warranty requires me to pay $400+ to replace a defective phone? What have we been paying a warranty for? And don't tell me it isn't your issue (because you use a 3rd party for your paperwork) because it is. /1

  • riylee Ro (@riylee) reported

    @TELUSsupport Massive migraine & anxiety trying to get @telus to fix their mistake. Somehow they changed the number I've had over a decade without me requesting it. Still waiting on support with them. Sigh.

  • barelyadev Barelyadev (@barelyadev) reported

    @Novusnow wouldn't be novus without a proper disrupting outage every 3 months or less. I've ******* enough, will leave you alone and just switch provider. Telus got 1.5gbps for the same price as Novus 1gbps

  • QuirkyGirl69 QuirkyGirl (@QuirkyGirl69) reported

    @Krom27 @BigNasty6oh4 Everyone I’ve talked to on these smaller carriers (which are under the umbrella of Telus, Shaw, Rogers or Bell) are not that great. Spotty service etc.