Telus Outage Report in Caroline, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Caroline, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caroline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Brett Playford (@BrettPlayford) reported 5 minutes ago

  If your think rogers bad but a least they'll help you telus can't even do that right I cant wait till they get bought out maybe then there costumer services will get a badly needed upgrade man they suck words can't describe this service

• Thane Kornelsen (@KornelsenThane) reported 5 minutes ago

  @TELUSsupport @faey06 Telus I really need your help. I tried to get in touch with a support advisor using your Telus assist bot! She said she was going to connect me to a Telus Home Services live agent but she didn’t! I need some help!

• Keith MacD (@keithmacd) reported 6 minutes ago

  Trying @TMobileHelp instead - both call center reps (their troubleshooting script, really) were unhelpful. Roaming in Canada, phone will only sometimes (rarely) authenticate with Telus for mobile data. Voice, SMS, no problem. Data? Almost never. Dunno what to do next.

• Matt Dagley (@mattdagley) reported 7 minutes ago

  Telus is working like garbage. Can’t wait to switch.

• Eaton Hamilton (@eatonhamilton) reported 8 minutes ago

  @menzies_charles Someone mentioned they might have passed it to Telus to help fund their privatization of BC healthcare.

• Marc Bedard (@MarcBedard13) reported 8 minutes ago

  @TELUS trying to activate a receiver for a friend and your technical support is no working. On your web site it says available 24/7 but on the phone it says closed. How does someone activate a new receiver if your not open.

• Ella L (@ellapl) reported 8 minutes ago

  @CraveCanada @TELUS @TELUSsupport what’s the point of having seamless integration when I’m constantly LOGGED OUT every single time. All the while “I’m not connected to the internet” when I am. — fix this sh*t. ****** service.

• Wayne Fougere (@WayneFougere) reported 9 minutes ago

  We have Telus' Fibre 1G service but I’m considering upgrading. If I understand correctly, upload/download speeds are as follows: 1.0G 940/940 Mbps 1.5G 1500/940 Mbps 2.5G 2500/2500 Mbps Assuming price isn’t important, at what point is extra speed useless (& why)?

• Wandering_Grace (@Andrea___Grace) reported 17 minutes ago

  @Bell_Aliant I already tried to get resolution and it’s like talking to a wall. No help for this loyal customer. Perhaps try one more time and than live in to telus!

• Katia Lovey (@LoveyKatia) reported 17 minutes ago

  @TELUSsupport what the actual hell Telus!!!! You completely crashed the most sought after show in the world and made it impossible for anyone to watch it. You damn well know what show I’m talking about! WTH SMDH