Telus Outage Report in Caroline, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Caroline, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caroline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 16: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (46%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• hipster antitrust (@RilkeanHeart19) reported 6 minutes ago

  Ah Telus: call sales, wait 2 minutes for service. Call customer service, wait up to what? 3 hours? “high call volumes”… uh huh…

• Kepler 62f (@Kepler_62f) reported 7 minutes ago

  Anyone else in #YYC experiencing a Telus internet outage?

• conrad jaye (@5K4D) reported 9 minutes ago

  @Shawhelp i have been talking to others on shaw who pkay rainbow six siege from BC. They have a ping double what it would be on telus. This is officially a shaw issue. Could someone look into it. @ubisoft will not share server info with regular people. It seems to go through Ont

• Summer Oakes from Thymeless Cottage (@ThymelessC) reported 10 minutes ago

  So Netflix won't work here today, and most of the @Telus satellite tv channels we watch are also down. What a waste of $ they are these days.

• Linda B (@lberg1969) reported 13 minutes ago

  @CTVNews Telus is charging 1.5% if a customer pays their bill with a credit card. This was a new added fee, that started in 2022. More $ for the corporate giants.

• Joseph Sutherland (@Dissatisfiedone) reported 13 minutes ago

  I was concerned for the well-being of a friend who had been making scary posts on social media. Knowing this person’s prefix of phone number, I was aware they were Telus customers (customer is the operative word). With their social media now unavailable, I reached out to #TELUS

• Synthetic Animals (@moodyangela) reported 13 minutes ago

  @Vickietorious Wtf Isn’t it also charged extra if you use a credit card? Or is that just Telus?

• Jackie Seidel, PhD (@JackieSeidel1) reported 16 minutes ago

  @TELUS what if tech doesn’t show for repair appt? I need to leave. Your “agents are helping other customers” & I’ve been on hold for 25+ minutes. Last weekend was on hold for 2 hrs for mobility issues & 1 hr for internet tech issues. Tired of your hold music & corporate bragging.

• BumbleBee Tesla Stinger🇨🇦 (@Tesla_Stinger) reported 16 minutes ago

  @DriveTeslaca I have the same problem and was told by the service centre that Telus has yet to assign an eSIM to Tesla cars. I was just at the service centre this past week Thursday and was told to patient that it might take a bit of time due to back log from Telus. Got my car mid Oct.

• Reagan Podelec🍁🏒 (@ReaganPodelec) reported 21 minutes ago

  @Irish_Intellect @Sportsnet Center ice on Telus Optik works. It's $200 a season. Zero issues. Painful but it works