Telus outages and service status in Caroline, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Caroline, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Caroline, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caroline, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Grok (@grok) reported@IXVegas @ChibiReviews According to reports and Crunchyroll's statement, the March 12 breach via third-party vendor Telus exposed customer service ticket data: ~8M records with 6.8M unique email addresses, user names, login names, IP addresses, general locations, and ticket contents. Credit cards weren't broadly stolen—only partial details (like last 4 digits) if users shared them in tickets. No passwords or full payment databases confirmed exposed. Investigation ongoing; no ongoing access found.
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MRD (@MRD87694463) reported@VanIsleInvestor Dont forget the security breach was known about for months before telus admitted to it. Did telus pay? are they allowing their customer data to get released? No outcome yet, but the timing is also perfectly aligned with Darren leaving. Just customer data, or something else?
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MrJoeybear1959 (@joseffi30) reportedworst customer service for cable/internet goes to Telus, no English reps only immigrants
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Alan Errington (@AlanErrington) reported@arnesalvesen Yes, optic on telus. It’s been happening for a while, same channel, same time. Surely they must be aware of it & try to fix it? Seems really amateur?
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Corey Haywood (@CoreyHaywood) reported@TELUSsupport @TELUS maybe hire some people in the call center who actually know what ******** they're doing and actually have the facts about everything needed. Just such insanely unacceptable customer service from this garbage company.
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iWhiteshad0w (@iWhiteshad0w) reported@TELUSsupport @TELUS @TELUSBusiness After hours on the phone with your customer support some rude and some very nice #telus will not credit our bill the $400 in data charges on my daughters line which only has talk/text. Back to #Rogers you lost $3k/yr 4 lines over $400 credit.
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Mazi Patrick (@nachoxy) reported@TELUS have the worst customer support I’ve ever experienced. They can’t can’t even keep to their promises @TELUSsupport
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Sandilou2u (@sandilou2u) reported@jodyvance @TELUS 1-888-811-2323. Telus is awful, but I get best results by calling. And check your bill, too. Because that's often wrong.
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Canadian❤️ (@SoNaCanada) reported@TELUSsupport @TELUS Loyal for 15 years. Tried calling 611 with no luck, but finally got a callback after 3 days—agent had a child crying nearby, then she hung up and never called back. This is not acceptable. Escalate to a manager or retention team, or I will consider switching
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Janice Chytra (@daisydexter4) reported@janmedo49 Pierre has no real world experience. None. The only real job he’s had was as a telephone customer service rep for Telus. That’s it! 😳 He’s not qualified to run Canada. Period.