Telus

Telus Outage Report in Caroline, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Caroline, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caroline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Caroline, Alberta 12/25/2025 18:10

December 25: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • capsdunk Kikin B (@capsdunk) reported

    @GlassCityFC Wtf is up with the red?? And is it just me or is the telus font enourmous

  • CareyBolam Carey Bolam (@CareyBolam) reported

    @FidoSolutions You make me wish I never left Telus. Already talking to your credit department

  • yegventures Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.

  • LanceBennison LJB (@LanceBennison) reported

    @Plumb5Plumb I'm in BC w/telus and having rumble issues too. Can only access it through my US vpn.

  • AISHWarRoom AISHWarRoom: ♿🏥💚🏳️‍🌈 (@AISHWarRoom) reported

    Getting this off my chest. Got a robocall from some UCP affordability minister. Problem is it was to my unlisted Telus cell. The Province & AHS doesn't have that number. Who does? Friends, CRA and Telus Health by accident. How did the #UCP get my unlisted number? #ableg

  • GRNovak 🇨🇦Gregory Novak 🍍 (@GRNovak) reported

    I just switched my family’s services to @Telus after literal decades with a competitor and am finding out that different lines within a single mobility account cannot have separate caller ID’s? Something their competitors have no issue with. Am I understanding this correctly?

  • thatgirlxo 𝕂𝕃𝔽🫶 𝕄𝕒𝕞𝕒 𝕥𝕠 𝕓𝕖 ~ 𝔹𝕠𝕪 𝕞𝕠𝕞 x1🧸💙 (@thatgirlxo) reported

    Having to switch from my S21+ 5G to an LG G4 sucks so badly! I can't even make out what the emojis are. It's outrageous $475 for a new screen. But, had telus told me my device care didn't cover anything anymore, i would've gotten it fixed for $40/mo. 😠

  • EASTERSORENSEN1 EASTERSORENSEN (@EASTERSORENSEN1) reported

    Please if your contract is up do not renew with TELUS and reference the reason as the fee. The deals are the same across the board and all the big 3 are equally bad in service so might as well try to send a message with your wallet.

  • CrazyJamesAB Crazy James (@CrazyJamesAB) reported

    You know @TELUS @TELUSsupport , my absolute HATRED of your pathetic internet service in High Prairie knows no bounds. A choice is coming and I will be switching, but before then you're going to be giving me back money because you LIED about your service

  • MaryseRome CHRISTINE ROME (@MaryseRome) reported

    Good Old #TELUS is going to charge me another $600 for an upgraded #SmartHub. Can you believe it? The old one has never worked for almost 2 yrs and now they are charging me for another one AGAIN. Unbelievable. TELUS is a deceitful, GREEDY company.