Telus Outage Report in Caroline, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Caroline, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caroline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 15: Problems at Telus

Telus is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (6%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Cara Azevedo (@CaraAzevedo) reported 2 seconds ago

  For many years I request paper bills @TELUS @TELUSsupport I need them for my tax accounting. Again they stopped sending me bills. My time, dime and effort I am expected to do the job of the service provider. I send emails, they respond to email saying I need to contact them. Wtf?

• Daniel (@canon12a) reported a minute ago

  @TELUSsupport on phone over 1hr with 1-866-558-2273 Telus support. still got nothing from them .Conference calling only works partially. when on call with person1, person2 calls me, i merge person2, now person1 can't be heard by person2 and I, but person1 can hear person2 and I

• Dave B (@finestofDukes) reported 3 minutes ago

  Thank your lucky stars if you are not with @ShawInfo... all tech down all day, still down and the last "live" update posted was at 7.27am. Thankfully, our phone and internet are with @TELUS so... thinking of a switch for live sports television. #shawoutage

• Rob McKay (@rock_lesnar) reported 4 minutes ago

  @TELUSsupport We have already spoken to a phone agent and they cant figure out the problem. This is 1 of many issues. I will be calling in to cancel my service. Our family is going to miss the countdown for new years eve and cant watch tv or go online. This is complete bs. @telus

• Manuela 🇨🇦 (@Acta_non_verba) reported 6 minutes ago

  What I'd like to know is how @ShawInfo and @TELUS think it's ok to charge retired people almost $200 a month for their internet and cable. Something needs to be done to help retirees!

• Toni Tanty (@bruizer31) reported 6 minutes ago

  @Shawhelp I switched for a day....worst data coverage. Dead spots everywhere in Vancouver. Went back to Telus who had the best coverage and cell service. I o ly switched because the Shaw rep lied to me and said Shaw is a completely different network than Wind....which it isn't

• alexwh (@alexwh) reported 9 minutes ago

  Telus everything in my computer is not working. I cannot even include small images in emails and Twitter takes forever to open in my computer.

• Mathew Harley (@mathewharley) reported 11 minutes ago

  since when has telus got into healthcare? they can't even provide decent cable/internet service

• Orlando (@orlyjoffre) reported 12 minutes ago

  @TELUS internet’s service as absolute garbage. @TELUSsupport

• Blake (@blakemitch) reported 12 minutes ago

  Just perfect for my Telus optik to go down at 7:00 p.m. on a New year's Eve where I'm stuck in the house and can't go anywhere, nice work @TELUSsupport