Telus outages and service status in Caroline, Alberta

Problems in the last 24 hours in Caroline, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caroline, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ERDocMom (@erdocmom) reported 7 minutes ago

  @JonFraserTF @TELUS Husband just left @telus as well after many years as a customer

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  Dividend Alex (@AlexSS94736924) reported 7 minutes ago

  @JonFraserTF @TELUS Ever since their customer service switched to 100% AI it’s useless; going to switch soon too

• 
  Mary (@Mary54661403) reported 7 minutes ago

  @TELUS They don't recognize my email, password is incorrect and ask me to reset it. Have done that several times but it never seems to work I have an email today "Koodo Apple Stream" and was able to get in from my "save e-mail address and password but not when I type Koodo for access?

• 
  M.Brown (@MsMJBrown) reported 9 minutes ago

  @JonFraserTF @TELUS I bailed out of their TV service a year 18 months ago. Terrible service. The phone I switched over to Rogers 6 months ago. Because I have their home service my wireless is $25 a month for the same service as I was paying $120 a month with Telus. Better better customer service.

• 
  ChinoAleman (@chinoalemano) reported 12 minutes ago

  This is the part that should make shorts nervous. Instead of covering today, shorts actually added another few percent to their position on $AMPG. They're doubling down, not getting out. And here's the kicker: the cost to borrow just jumped from ~35% to ~70%. ✅ 48% gross margins (up from 33%) ✅ Debt-free, ~$18M+ cash ✅ ~$200M market cap (sub-$1B) ✅ Revenue grew 165% last year ✅ FY2026 guidance of $50M+ ✅ Only American 64T64R AI-RAN radio ✅ Deployed at Telus (Tier-1 carrier) ✅ Strategic Partner in DoD-funded Open6G hub (next to NVIDIA, Dell, Qualcomm) ✅ NASA, NVIDIA, Amazon, IBM, Boeing, Lockheed, Northrop, L3Harris as customers ✅ Cryogenic LNAs for quantum (IBM, Google PoC) ✅ Space/SATCOM exposure as the sector re-rates ✅ Founder-led, CEO hasn't sold a share ✅ Short float ~35%, borrow fee spiking Let me explain why that matters. The short fee is what it costs to borrow shares to short. It spikes when demand to short outstrips the shares available to lend. A jump from 35% to 70% tells you the borrowable pool is drying up, fewer and fewer shares left to short, and brokers charging a fortune for the ones that remain. So now the shorts are in a worse spot on two fronts. They're bleeding ~70% annualized just to hold the position open, and there's less room left to add. That's a setup that pressures them to cover, not relax. Adding into that, at that cost, while fundamentals improve? That's a tough hand to keep playing. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  Brady Stead 🇨🇦 (@BradySteady) reported 14 minutes ago

  @garymasonglobe @TELUS Horrendous customer service.

• 
  Craig (@Craig391913943) reported 16 minutes ago

  @JonFraserTF @TELUS Curios to know what happened with the bring it back. We had horrible experience with that as well

• 
  Tim Connolly (@TimConnoll56040) reported 17 minutes ago

  @garymasonglobe @TELUS LOL to bad your TDS is so bad Starlink is pretty good

• 
  Charles @ Victoria (@CharlesVic50) reported 20 minutes ago

  Canada's CRTC needs to push much harder to bring Bell, Telus & Rogers into communication line over their extra fees and poor customer service while 'providing' some of the highest cellphone and internet fees in the entire world.

• 
  Cons (@Consrcrooks) reported 21 minutes ago

  @JonFraserTF @TELUS Telus customer service is non existent. They don’t listen and their service has gone to ****. Furthermore the cell service is sporadic in my area and I’ve never had. So many dropped calls like I have as of late ! Good riddance , on to Rogers I go.