Telus

Telus Outage Report in Castor, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castor, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castor, Alberta 01/13/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Canadian_Errant Dr Samuel McLean (@Canadian_Errant) reported

    Looks like somebody managed to get into the Telus system, compromised all her info, and tried to shut down her line and transfer it to somebody else. I'm completely unimpressed by Telus's response so far- they're not sure if she'll lose her number or not.

  • ChesterDupont Chester Dupont (@ChesterDupont) reported

    @lesleychestrman @BellMobility Not to brag but never waited with Telus.....

  • dmcmonomills Murray Chamney (@dmcmonomills) reported

    @TheTeslaLife @DMC_Ryan On my trips to the US, the LTE drops for about 30 seconds, when it changes service providers. It was ATT/Rogers, but I think the Canadian system is now Telus. I've gone across the border 3-4 times, and never had anything more that a few second hiccup.

  • Kromski1 Polski Kanadol 🇨🇦 🇵🇱 (@Kromski1) reported

    @SpiggyMoon @YouarewhatyouK I always feel bad for the telus people who call and you can tell they reading it off a script, i sometimes let them finish, depending on how bad they struggling

  • sarts81 Troy Sartison (@sarts81) reported

    @TELUS St Albert United Church has been waiting for an internet upgrade since Sept. We closed to help keep our community safe but we can't stream services without the upgrade. We haven't heard an update for 2 months. Is this how you support your customers?

  • orlyjoffre Orlando (@orlyjoffre) reported

    @TELUS internet’s service as absolute garbage. @TELUSsupport

  • Fyxer4 Fyxer (@Fyxer4) reported

    **** @TELUS worst internet ive ever used

  • HarvestingO HarvestingOTC (@HarvestingO) reported

    @DougiePabst @UltrackI @TELUS You probably entered today and weren’t able to sell over .15 in an hour hence your comment. You know what comments like a bag of ****? Tards like you.

  • marcie_c_john Marcie Callewaert (@marcie_c_john) reported

    @OSiggie There's cell service and we are using Telus Hub wifi which works off the cell tower. Satellite internet is also an option but needs a dish set up and is more expensive. The hub option is fairly new and is such a good deal!

  • westcoast604 GG (@westcoast604) reported

    @ChrisvL11 @WhistlerBlckcmb @TELUS The weird thing is their app never shows more than 40 mins yet the line was 1 hour 30 mins.