Telus outages and service status in Castor, Alberta

Problems in the last 24 hours in Castor, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edmonton Lilly (@BabyGirlWife) reported 8 minutes ago

  @TELUS @TELUSsupport Your customer service sucks. You came in UNIVITED and upgraded us to fiberoptics. Which is causing PROPERTY DAMAGE!!!! But your AI DOESE NOT HAVE A WAY TO RESOLVE PROPERTY DAMAGE! THERE IS A ******* SINKHOLE AROUND YOUR POST!!!! #propertydamage

• 
  子非鱼（图片来自爱德华.琼斯素描） (@Gabriel66345738) reported 9 minutes ago

  @TELUSsupport He said no idea. Probably it is the cable which I use it to connect device and Model. I know he is wrong because I always use cable with no such issue before. Telus does not follow up.

• 
  B Dub (@TheBigBDub) reported 9 minutes ago

  @Lidsville @Rogers 🚨 PSA:March 2026, Telus, Roger’s, and Freedom all had data leaks. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨

• 
  DadLife (@Iamdadlife) reported 15 minutes ago

  @TELUSsupport @TELUS For months I was sent promotional texts from you to switch to Fibre, yet when trying to switch in December’26 there was some issues. I finally caved & authorized the transition in July Now during the final 36 holes of the @FedExChamp I have NO 🛜 NOR CABLE! Make it make sense!

• 
  David (Los Petroleros) (@dr_w83) reported 15 minutes ago

  @stevezieskidoo @OhNoNotPatrick Me either! And yet, telus reps are routinely knocking on my ****

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 18 minutes ago

  5/ 🤝 COMMERCIAL ECOSYSTEM & PARTNERSHIPS Over 60 MNO partners covering >3 billion subscribers worldwide (AT&T, Verizon, Vodafone, Rakuten, Bell Canada, Telus, stc Group, and more). • Network integration & testing underway in multiple European countries • Regulatory progress in UK, Japan, Brazil, and elsewhere • U.S. commercial service approvals already secured • Deploying thousands of low-band cells in the U.S. (targeting ~5,600 total) Revenue backlog: ~$1.3 billion (majority commercial; government minority but scaling rapidly). Japan J-LEO selection (pending approvals): up to ~$1B non-dilutive government capital potential.

• 
  Curtis C (@unhappycanuck) reported 20 minutes ago

  @AngelaUnspoken Every 2 years I switch carriers. I was with Telus for 20 years and a new customer pays half the price an existing customer does. So now I rotate every 2 years and get the best deals. Most people nowadays can’t because of the credit check needed that’s why they screw existing customers.

• 
  Alex (@AlexBC997) reported 21 minutes ago

  @brettdrc Telus was never admired. Not that I remember.

• 
  Tyler "Award Winning" Melnychuk (@looseleaf_ca) reported 21 minutes ago

  2026 and I'm waving my phone around to try and get a signal @TELUS Y'all know how to do mobile?

• 
  Neil (@neil_ndbress) reported 24 minutes ago

  @MPelletierCIO Try phoning Telus Why would anybody invest in a phone company that doesn't answer its phones. Customer services hasn't improved since the AGT days