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Telus

Telus Outage Report in Castor, Alberta

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Castor, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AmandaRipley11
    AmandaRipley (@AmandaRipley11) reported

    @TELUSsupport @ghashghaee7 Telus network appears to be down too so switching will not help

  • InsayneShane
    Shane (@InsayneShane) reported

    @RogersHelps It's been over 12 hours with no fix. I am on the verge of moving to TELUS if this keeps up for much longer. I'm paying for service that I am not even getting right now...

  • KarinKorchinski
    Karen Korchinski (@KarinKorchinski) reported

    @FidoSolutions I’d love to call you to ask for an update, but oh WAIT! I can’t call you or 911 or Telus or Bell to set up my new account. I’ve been a Fido customer since Fido was introduced. The lack of COMMUNICATION/info really sux. @RogersHelps @Rogers

  • DaeRave
    Michael Bielaski (@DaeRave) reported

    @PLANETJCXSN @JustifiablyDee Google "Telus service outage", then click the news tab.

  • DavidHartwick_
    David Hartwick (@DavidHartwick_) reported

    Shovels in the ground in Coventry Hills installing @TELUS Fibre Network. A little excited and also surprised that @Shawhelp is not actively locking current customers into a great deal right now. Maybe waiting for Rogers to take over and we know how well they are doing today. #yyc

  • brown94_jo
    Joyce Brown (@brown94_jo) reported

    @tylerblack32 @TELUS @Bell I wonder why Rogers/Fido aren’t saying what the problem is? I’d like my cell to work again. Surrey, BC.

  • MikeMatson67
    Mike Matson (@MikeMatson67) reported

    @patchcollecter Telus and Koodo use the Bell network

  • PandaFavorite
    CHEN (@PandaFavorite) reported

    Thank you @Rogers for ruining my morning. Tried to buy some ether and couldn’t get a SMS text to verify myself to purchase. I ain’t ever had issues with Telus before.... 🗑

  • MathushanV00001
    Mathushan Visagaratnaiyar 😷 #99songs tamil (@MathushanV00001) reported

    Omfg rogers and fido fix the problem already I'm about to hop onto telus. I needed to make important phone calls today 😑 . Alot of people are in need to make calls,text,use their data.

  • mkmecrzy
    ❌✖🇨🇦Mkmecrzy🇨🇦✖❌ (@mkmecrzy) reported

    @EastVan808 @MineerBrett Weird, my neighbour is Telus and she has no service. (Toronto)