Telus

Telus Outage Report in Castor, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castor, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castor, Alberta 03/28/2026 19:35

March 28: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chneon Neng Qiang (@chneon) reported

    @TELUSsupport I am totally exhausted after dealing with Telus to transfer business accounts after 3 months. I don't understand why it is so difficult at Telus just for transferring ownership. We are still using Telus services and paying over $10k per month, I wish someone can help us!

  • LauraNauder Laura Nauder (@LauraNauder) reported

    @jjhorgan Hoping @telus doesn’t get any more funding for rural broadband so they can continue overcharging for mediocre service. THIS is an example of innovation, not the wasted tax dollars on investing with @TELUS

  • barbara_rodgers mumababa (@barbara_rodgers) reported

    Hey #telus. I am in Mexico and trying to call Canada. Your chat service is of NO HELP so I am paying $13 per day plus tax for nothing. My calls will not go through, even to you. #teluseaayroamisnoteasy

  • _qwaz_ Qwaz (@_qwaz_) reported

    @FallonioBlack @jakkuh_t @TELUS bro I literally pay $70 a month for 100mbit down, US internet ******* sucks

  • steve_sy_chan Steve Chan (@steve_sy_chan) reported

    @makieruu I think you should be able to access the admin page through mobile. Even if you cant unplug your router, it should still renew your IP if you disconnect it through the settings page. It seems to only be an issue with folks on the Westcoast and on Telus.

  • RigbyH RigbyHU (@RigbyH) reported

    @jakkuh_t @TELUS Still 7 ping damn🗿

  • Ripp_Lyg ffsgdmt (@Ripp_Lyg) reported

    @FallonioBlack @jakkuh_t @TELUS Well I have 100mbit for ~22€ per month…. **** that

  • TracyOakley819 Tracy Oakley (She/Her) (@TracyOakley819) reported

    @TELUSsupport Actually I'm not a Telus customer so 7726 isn't working for me. Will try again.

  • isiahamon Isiah Amon (@isiahamon) reported

    @TELUSsupport We will be suggesting our external clients to contact Telus support based on this suggestion by your support technician. They advised to notify the person they speak to that this is an IP issue and causing access to a certain website to load very slowly.

  • Brodie_Friesen Brodie Friesen 🇨🇦💉 (@Brodie_Friesen) reported

    Telus has been down for much of today, both cell and wifi, and those ******* have the audacity to say to me that they can’t possibly have system failures or malfunctions ever. Good thing starlink is usable!