Telus Outage Report in Castor, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Castor, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Essam Abdallah
(@essam_ia) reported
@TELUSsupport Hi. We ported to Telus yesterday. How come I have an outstanding payment of $450 for a bill issued on December 1, 2022? I failed to speak to customer service as no one is available, and the virtual assistant didn’t help. I need someone to help. Thanks.
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Jean-François Mezei
(@jfmezei) reported
The only problem with this wedding is that when Mr Shaw throws the bouquet, there is no mystery on who will catch it: Telus. It is a given that Telus and Bell will eventually want to consume their relationship into a wedding, especially with precedent set by Rogers-Shaw. #CRTC
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Ravi Selvarajan
(@Ravi_Selvarajan) reported
@TELUSsupport Telus Internet outage in Silverado community in South west Calgary. Please check and work on this outage
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Jean-François Mezei
(@jfmezei) reported
The one advantage of the Bell-Telus wedding will be that it will require structural separation with the merged cellular network unable to sell retail and forced to only deal with real MVNOs. (not the fake ones that #CRTC has decided on)
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Terry 🇨🇦
(@Bnkr_Chk2) reported
@gregorytaylor1 @MeeganReadCBC While not a huge fan of any of them, both Telus and Shaw have always provided me with good customer service. Rogers doesn’t inspire confidence. If Telus merged with Bell I don’t know what I’d do. I have nothing positive to say about Bell - rudest & worst customer service ever.
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Rob Davies
(@bsuns) reported
@TELUSsupport is a joy. 1st 30 minutes with someone who couldn't find what I was asking about ON THE TELUS SUPPORT WEB PAGE. Then forwarded to customer care. Waiting 1/2 hour now to talk to someone. Their hold music is not wonderful, fyi. No offer to call me when they are free.
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Kelly Harris
(@KellyPMHarris) reported
from
Toronto, Ontario
Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada
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dani lo
(@Dani_Loaraica) reported
@BCKenzee @TELUS @ShawInfo Shaw is the worst. Called and closed my services. They then screwed up, didn't do what was asked of them and they sent my account to collections for internet and phone services not cancelled. I found out called and said they'd have a mgr call still waiting 1yr+🙄
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bks
(@bks86798035) reported
@TELUS @FriendlyFuture Good work, too bad you aren't also good at providing working internet!
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Erik Rolfsen
(@erikrolfsen) reported
@TELUSsupport Your Telus TV+ site is not recognizing that I have a Crave subscription. Your chatbot is not helpful, and can’t connect me with a team member because none are available. May I have the service I’m paying for, please?