Telus outages and service status in Castor, Alberta

Problems in the last 24 hours in Castor, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramiel el Jocoso (@RamielReturns) reported 3 minutes ago

  Hey @TELUS, I’m using your international roaming service, and the experience has been extremely disappointing. The data is painfully slow, and calls keep dropping. Is this really what you charge CAD $18 per day for? Shame on you.

• 
  VK (@vinpkey) reported 8 minutes ago

  @TELUSsupport Acct 126969708-2, 604-522-1778. Your letter says Telus will stop my service Aug 10. Now Aug 13, not stoped. Pease give the exact date my service will stop? Or will my service continue until end of my contract in May 2027? Thanks. Vladimir (for Silvia Fabry)

• 
  Borgan (@Borgan101) reported 10 minutes ago

  @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

• 
  Jason Boring (@JasonBoring99) reported 10 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  Patrick Kernaghan(He/Him) (@Brevity_ii) reported 10 minutes ago

  @dagdakiayaz @Rogers Switch to Telus. Rogers isn't worth your time and they don't care about customer service. Getting away from them was has been such a good change.

• 
  Helgrim (@Bonemantle) reported 11 minutes ago

  @VanIsleInvestor I figure I can make back the extra $100/month I lost in the dividend cut by cancelling my internet Telus internet service and land line and going with JUTE and VOIP. I will have to pay an extra $150 in cancellation fees but will make over $1000 in savings for the rest of the year.

• 
  C Lo aka Vandal Savage (@intrikitt) reported 17 minutes ago

  @TELUS @TELUSsupport I then speak to Janal from "loyalty" who isn't a manager who literally tells me he cannot do anything for me... I need internet to do my gotdamn job and I needed it for Monday Aug 17...thr solution Janal gives me is a tech to come out randomly for a Wednesday Aug 20, are you mad?

• 
  Dlakes (@dlakes_fx) reported 19 minutes ago

  @LerikLord @jamajama711 @MkoTheComedian Can you help with telus

• 
  Frustrated HCW 🇨🇦 (@stormymarie13) reported 23 minutes ago

  Nothing like spending 1.5 hours on the phone with @TELUS because their own rep borked my account last month and magically “no one can do anything about it” Currently holding for the 4th person, let’s see if they can fix the problem THEY caused…

• 
  Some might say… (@paulbeit) reported 23 minutes ago

  @Critter_Paths @RebelNewsOnline Oh gosh…ya…I’ve been doing this for 30 years…building switching centers, to central offices/and now Data Centers and supporting/installing/upgrading/planning/budgeting/building these projects and all the “wires” on poles, towers and in holes - all over 🇨🇦. Built networks for Bell, Roger’s, Telus, Cogeco, Videotron, Eastlink, SaskTel, NRBN, NFTC, C3Telecon, Sogetel……I can go on. Here is the scoop on Data Centers. Yes, DC’s take a ton of energy in the form of electricity and some “do” water. Not all are built the same. For context a simple (small) 50,000 square foot DC - can provide service to approximately 30M people globally again on today’s AI standards. This DC, again for example, can create over 3 to 7m in tax revenue per year for any community (and way more for the feds could get some DST from the 🌎. So this DC, for context, sits in a Dollar Store size building……and delivers a huge boost to the locals….to build that they employed over 200 part time and now hire 50 people to manage it daily…the 200 that built this, build the next - a team a crew, and they get way more $ after every gig….talk to me….I fly around talking about this. I think we have a better job to do in communicating the overall business, environment, economic, and social aspects of them….I have work to do….but Canada is cold, has a ton of land, resources, and a ton of access to global fiber connectivity. If not, I’ll install it with all my friends 👍🇨🇦👍