Telus outages and service status in Castor, Alberta

Problems in the last 24 hours in Castor, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emmanuel Richie (@emmanuel_r90) reported 7 minutes ago

  @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  187 (@7ydro) reported 7 minutes ago

  bro i called telus twice for a specific 100gb plan these mfs gave me 175gb then now 250gb man what ******** is going on

• 
  TELUS Support (@TELUSsupport) reported 7 minutes ago

  @VincentDynamo You can utilize the online team member chat service via your parents TELUS app. If the agent is not able to perform the transfer from post paid to pre paid via the online chat they will arrange for a team member to call you directly.

• 
  Ken Shapka (@kcshapka) reported 8 minutes ago

  @TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton

• 
  Nonso Anoliefo (@AnoliefoNonso) reported 10 minutes ago

  @TELUSsupport Hi, I don't what's the problem with Telus because the customer service is very terrible you can't even present your problem. I switched to another provider on the 24th of February cus of increasing monthly bills which I have tried to resolve but to no avail.

• 
  Emmanuel Richie (@emmanuel_r90) reported 14 minutes ago

  @Officialhumbl1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  Techjunkie Aman (@Techjunkie_Aman) reported 17 minutes ago

  They didn’t leak passwords. They leaked something worse. Crunchyroll breach: • ~1.2M emails confirmed (subset of a larger dataset) • Third-party vendor (Telus Digital) compromised • Malware → Okta SSO → internal tools exposed (~24h access) Data taken: • Emails, names, usernames • IPs + approximate locations • Full support tickets (billing issues, chats, activity logs) That means attackers know: • Your recent support conversations • Billing disputes or issues • Account activity patterns Enough to send highly convincing phishing. Timeline: • Mar 12 → initial breach • Mar 23 → ~6.8M emails claimed • Late Mar → data sold on forums • Apr 4 → 1.2M verified (HIBP) Crunchyroll says no passwords leaked. But context > passwords. What to do: • Change password (especially if reused) • Enable 2FA (authenticator app) • Check HIBP • Watch for targeted emails/SMS This was a supply-chain breach.

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 27 minutes ago

  @telus TELUS, you can keep your hold music, I’ve got better things to waste my life on. I want to cancel my internet and my phone...

• 
  Canadian❤️ (@SoNaCanada) reported 28 minutes ago

  @TELUSsupport @TELUS @TELUS Loyal for 15 years. Finally got a callback—agent had a child crying nearby, then hung up and never called back. This is not acceptable. Escalate to a manager or retention team or I will consider switching.

• 
  Joepac17 (@joepac17) reported 29 minutes ago

  @TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.