Telus Outage Report in Castor, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Castor, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Fraser
(@CameraHole) reported
Watching #canucks/#flames on @TELUS pik tv for the first time. This is the worst stream I've ever seen and you charge $14 for this?!?! Choppy and seizure inducing. What a rip off. But this is how telecoms work in Canada. Criminal.
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Sunny
(@sunnysummersea) reported
@TELUSsupport Hi Telus. My internet is not working again. Please advise! Thanks in advanced
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Miss K ❤️🇨🇦❤️ 4x💉
(@Kim26664026) reported
Bye @TELUS! Take your ****** service and shove it. We are cancelling this poor service and go ahead and charge us the $30/mth cancellation fee. Good luck collecting it. Let it go to collections. I don’t give a **** at this point. We didn’t sign up to have ****** wifi, 1)
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Brad Urbanowicz
(@BradUrbanowicz) reported
@TELUS & @TELUSsupport can some please help me out here? I sent a dm and haven't heard anything for like a week.
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Alexandria Brown is closed for submissions💛💜
(@alexandriab_11) reported
I wish Canada had anti monopoly legislation like the US so I didn’t have to deal with the trash company that is @TELUS. Been trying for weeks to get my mobility plan sorted and they’re so bad at resolution. Been on the phone for 4 hours. Was in the store for 3 hours. Super joke.
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Brad
(@what_brad_said) reported
@TELUS I have been on the phone all week, was promised a call back, and I still have no internet. How do I contact you? How do I solve the problem? This has been beyond frustrating.
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L Graves
(@LGSentinel) reported
@TheJenRollins We found an effective way to solve a serious, but seemingly impossible-to-solve, problem Dial zero Ask for internal switchboard Ask for special assistant to head of Telus mobility. Prompt action & permanent solution. Much gratitude.
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Lynda-Lee Saunier
(@LLSaunier) reported
Telus wants you to log in for service but all they keep saying is “Sorry I don’t understand” Seriously is this the best we can do in Canada????
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K Gillan
(@KGCrown) reported
@MamzelleDMD @TheJenRollins @TELUS I kept thinking our house phones were garbage so we kept buying new ones until one day Bell checked the lines and fixed them and suddenly I could hear people clearly on the landline. How much $ did I waste on phones when it was their problem.
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Alexandria Brown is closed for submissions💛💜
(@alexandriab_11) reported
@TELUS an agent just cancelled my entire Account and hung up on me mid conversation and now I can't call back. This is your customer service? @TELUSsupport