Telus outages and service status in Castor, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Castor, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Castor, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TheCommonMan (@TheCommonLawMan) reportedI have worked at and used services from @Rogers and @TELUS who have made me face issues in the past but it was never this pathetic. Please guys find a way to enter india and kill these companies for good. Telus your AI branch is here just invade with telecom.
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Dammy (@OlatunjiAyokan2) reported🚨 TELUS is paying for your selfies! A new Face Deduplication Collection project is now open. 💰 $0.55 per accepted image 📸 Submit 20–24 selfies to qualify for payment 🌍 Remote You'll be asked to upload: ✅ Current neutral selfies ✅ Selfies with different head poses ✅ Older photos from your gallery (to help AI understand facial aging) 💡 Tip: Submit around 30 images to improve your chances of having at least 20 accepted after quality review. 🔗 The application link is in the comment section.
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Alberta Working Forward (@ABLabourToday) reportedTELUS Corporation slashed its quarterly dividend by 55% to 18.75 cents per share (down from 41.84 cents). This aggressive corporate reset by newly appointed Chief Executive Officer Victor Dodig follows a massive $1.8 billion net loss for the second quarter of 2026. In immediate response, TELUS shares plummeted 11% to finish Friday trading at $13.38 on the Toronto Stock Exchange, wiping out years of gains for retail income investors.
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Katie Rago (@Bossmanrago) reported@TELUSsupport between July 28 and today Aug 5 I have spoke to at least 8-9 Telus agents to resolve a problem . l've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!
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Ebukanson Richard (@ebukaTheJury) reported@Kingada20 Looking to transition from Telus into project Lizard on Handshake can anyone help me out abeg 🙏
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子非鱼（图片来自爱德华.琼斯素描） (@Gabriel66345738) reported@TELUSsupport @brndntlrnlsn TELUS changed my internet plan from 1.5 Gbps to 1 Gbps without my knowledge or consent. There was no notice, no explanation—nothing. If I ask them to fix it, only results is they charge me $200, no improvement after the repair.
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Snowshoe Hare (@SnowshoeHare11) reported@TELUSsupport @NotHappyCamper1 I am in Kaslo, BC. My phone rang at around 8 pm on 22nd July and since then has been just a loud buzz on my phone line and no service. I can't figure out how to contact Telus to get help.
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Mark Burge (@markeburge) reportedMe: I can’t access the internet and it’s clear the modem is the issue- there have been no physical changes of where the router has been for the past five years and it’s worked fine and it stopped randomly at 9pm on a Wednesday. Telus: we’re going to waste an hour on the phone
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bran (@brndntlrnlsn) reported@telus can you fix the cell phone reception in Windermere, Edmonton PLEASE 🙏
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Orange Cone (@CanadianPylon) reported@TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.