Telus Outage Report in Castor, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Castor, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lothrazar
(@lothrazar) reported
@TELUS @FriendlyFuture Dont forget to cancel all pre authorized credit card payments to @TELUS otherwise they will scam you with a 1.5% fee for no reason
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Tim Cheong
(@TimCMF) reported
@TekSavvyBuzz Cancelled the account 3 months ago, realized that you guys did not cancel it. Exactly what @TELUS did to me 4 years ago. At least, they paid me back. All I got from you guys were "ops sorry".
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Admiral Saproling
(@tcolahan) reported
@Shawhelp Our Internet is terrible, really bad. Been especially bad all week with next to no connection every morning. Ookla finally pushes through after about 10 minutes, tells me I'm connected via Telus. So why are we paying for Shaw?
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Malmö Of The Maritimes
(@Malmo_Maritimes) reported
Just spent 1 hour trying to add the 2gb of free Hurricane Data onto my phone Cannot do that because @TELUS creates worst systems where you need to have an account but to create an account you need to have a community account to create a ticket to submit. Your Chatbot is trash
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Lothrazar
(@lothrazar) reported
@TELUS @FriendlyFuture Dont forget to cancel all pre authorized credit card payments to @TELUS otherwise they will scam you with a 1.5% fee for no reason
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Reo
(@ReoRaugust) reported
@ShawInfo could you start providing fibre optic internet to more small communities in Alberta? Telus basically has a monopoly and they’re the worst to deal with. Thanks.
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Dailytenthousand
(@Dailytenthousa1) reported
@TELUS I just tried calling your loyalty dept - and after being on hold for 5 mins it rang for over 40 rings and then disconnected me. Not impressed and doesn’t make me feel valued as a customer.
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Scott Tranter
(@Tranter5) reported
@telusmobility @TELUS @TELUSsupport I made calls clear as day in the middle of nowhere in Serengeti, TZ and in Kenya but cant make a call without every 2nd word cutting out or the call dropping altogether in Paisley in Edmonton. Help me understand.
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Lothrazar
(@lothrazar) reported
@TELUS @FriendlyFuture Dont forget to cancel all pre authorized credit card payments to @TELUS otherwise they will scam you with a 1.5% fee for no reason
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Patricia Bourque
(@TrishaBourque) reported
@Malmo_Maritimes @TELUS Now you know my issues, AND I have an account, I have had great service, easy communication. I have always been happy, but made it impossible to get that important data when we needed it so badly. I kept throwing money at them to keep going. I need at least 10GB/mth.