Telus

Telus Outage Report in Castor, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castor, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castor, Alberta 02/25/2026 12:00

February 25: Problems at Telus

Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ramriot 🤖 418: Coffee Ready? (@ramriot) reported

    @Unix_Guru Poor Rogers, Bell, Telus etc. Since I switched to Starlink I could not give a fig, which is far more than they gave to me when I tried to get home internet service from them

  • drewzhouse Drew Martin (@drewzhouse) reported

    HEY @Rogers @TELUS & @Bell_MTS ... neither of you deserves the title "Best,Strongest" LTE,5G,4G Network until you guys can actually get a cellular service to work in TRANSCONA!!! Like, to some research...service is lowered to "EDGE"!! THATS NOT EVEN 3G!!

  • laurenzbaars laurenz baars (@laurenzbaars) reported

    @telus internet and service (or lack thereof) is nothing but grief. #fibreoptic can't handle a single #netflix movie without incessant stuttering. No #service either.

  • yamadorishitate Serge Geoffroy (@yamadorishitate) reported

    @telus @TELUSsupport Hello, just curious about what it takes to qualify for your $45 25gb win back BYOD plan. I am currently using Public but am a Telus TV customer.

  • jjosephthomass Jo (@jjosephthomass) reported

    Problem : Roger's network outage Solution : Switch to Telus/Bell @Rogers #rogersoutage #rogersdead

  • laurenzbaars laurenz baars (@laurenzbaars) reported

    Never should have left @Eastlink, they delivered on their promises, @telus always fell short. @Eastlink was actually faster internet, better #service.

  • Apurv7164 Apurv Raveshia (@Apurv7164) reported

    @TELUSsupport @TELUS - Issue # 5 if you did not have all the equipments, did you not know in advance? How come you realized it at the time of appointment?

  • DavidNelson333 David Nelson (@DavidNelson333) reported

    Why am I so mad at @TELUS right now? Despite being a good customer for years, they have screwed me.

  • crazynewf1970 Robert Norman (@crazynewf1970) reported

    @MobileSyrup I’m always amazed when I see this...why would @TELUS not reach out to me, a customer of 25 years and offer me something like this instead of customer who chose to leave them. Makes you wonder what loyalty actually gets you.

  • lmbgray LB | prosecco socialist (@lmbgray) reported

    @kirbeep @brockscrocs @Moosekayak Back in the day, Shaw/Telus would give you ONE EMAIL ACCOUNT and I think boomers never bothered to get another when free email addresses came about