Telus

Telus Outage Report in Castor, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castor, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castor, Alberta 02/02/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @OpenMediaOrg There needs to be more competition in Canada. When Bell, Telus, Rogers are the three big players providing service in Canada for Internet and phone this affects phone and internet affordability in Canada This is a signicant part of the problem. Their power is overwhelming.

  • CocoaYummykins MaryPoppinThatPussy (@CocoaYummykins) reported

    Omg this person at telus doesn’t know wtf they’re talking about 🙄🙄

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @OpenMediaOrg There needs to be more competition in Canada. When Bell, Telus, Rogers are the three big players providing service in Canada for Internet and phone this affects phone and internet affordability in Canada This is a signicant part of the problem. Their power is staggering.

  • JohnJohnhkeith John (@JohnJohnhkeith) reported

    @Bell_Aliant So yesterday I tried to get my two phones pulled over to bell from Telus after waiting for an hour was told I had to get them unlocked which I did and was supposed to get a call back to complete the switch but the call back never came

  • acvc90 Alastair (@acvc90) reported

    @Sifat @chicogera2009 @Novusnow Right?! Just hotspot from your phone. Or switch to Telus and then you’ll wish you never did.

  • l8erAlberta “Not a Team Player” (@l8erAlberta) reported

    @DirtRoadQueen__ @cutesykitty3 Telus is trash but I always thought Rogers was smelly trash. Telus has the best amount of service, I need that for work.

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @OpenMediaOrg There needs to be more competition in Canada. SinceBell, Telus, Rogers are the three big players providing service in Canada for Internet and phone this affects phone and internet affordability in Canada. This is a significant part of the problem. Their power is overwhelming.

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @OpenMediaOrg There needs to be more competition in Canada. SinceBell, Telus, Rogers are the three big players providing service in Canada for Internet and phone this affects phone and internet affordability in Canada. This is a significant part of the problem. Their power is overwhelming.

  • RickOrlando2 Rick Orlando (@RickOrlando2) reported

    @TELUSsupport @TELUS it’s been out for 24 hours. Does this mean I need to pay for services over 48 hours without a fix to the problem?

  • Tamara_Serenity Tamara Laschinsky (@Tamara_Serenity) reported

    Time to change phone, mobility, alarm and internet providers I think! Telus is totally screwed up, charging $1000+ in wrong charges and NO customer service. Left Shaw long time ago - what are the options now? #Telus #Shaw #AB