Telus Outage Report in Castor, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Castor, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Fondahim
(@72molflguy) reported
@TELUSsupport I would appreciate some additional data, given the circumstances. I’m now being throttled and may as well not even use my phone at this point. Come on Telus. I’ve been a good customer and would appreciate some support.
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diane
(@diane50576694) reported
@AmyBeeman @TELUS @TELUSsupport We recently moved and decided to give up our landline ($40-ish per month). When I called Telus to cancel it, they said we could give it to you for $5 a month, so you would still have it if you needed it. WTF!
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Rochelle
(@rochelleanne87) reported
@AmyBeeman @TELUS @TELUSsupport They did this to me too. So, I haven't signed a new contract and won't until I'm desperate. If you don't resign you just pay the bill, less the cost of the phone. My bill went down $35 a month.
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Berniceness
(@Berniceness) reported
@Damionnuts @I_am_solutions_ @Martyupnorth_2 It’s government, and call your service provider for help. Ask where they are located. Telus, Shaw never Canadian support, but you have to ask or you think they are local & don’t speak or even more, understand. The general population is ignorant. I think convoying big business.
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Bell Support
(@Bell_Support) reported
@Rae8465 Good morning. If you are still having issues connecting with Telus customers at this time, we would ask that you reach out to tech support via customer care at *611. Thank you. — KB
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Chass3ur
(@The_RelChass3ur) reported
@TELUS Sounds like a Monday problem. XD
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Michael Chan
(@cititune) reported
@AmyBeeman @TELUS @TELUSsupport As to internet,I have dual lan we called deal with high 7g down and almost 2g upload with dedicated lines for 55.00 and it included 2 static IP addresses for web server deployment purpose.
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Brian LeRoux
(@brianleroux) reported
@TELUS I hate taking this to social media but after hours of phone support, and getting hung up on…I'm fed up. So this is the outlet I guess. @CBCNews should do a listening tour of customers b/c literally everyone I know experiences this trash w @TELUS.
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Rosanna Cholak 🇨🇦
(@CholakRosanna) reported
Twitter broken again or Telus being cheap on internet access...
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e pastiera
(@epastiera) reported
@AmyBeeman @TELUS @TELUSsupport I currently have Telus for internet, TV and home phone. I have new CAT6 and coax and fibre throughout my place. I am currently evaluating what Shaw will offer to see if I should move. Most Telus customer service is off-shore and very unhelpful.