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Telus

Telus Outage Report in Chapeau, Outaouais, Quebec

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Chapeau, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chapeau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Thesleepingwolf
    The Book of John 🚴🏻‍♂️📖 (@Thesleepingwolf) reported

    A few months ago I was convinced by Bell to switch cellphone companies from Koodo for 5G and a whole lot more data. But they continue to cause me issues. And at same time @koodo / Telus never really tried to Win Me Back.

  • KillerQueen_77
    Jessica Braiden (@KillerQueen_77) reported

    @TELUS is your voicemail down? Tells me the number is not available when I hit the voicemail button on my phone.

  • m_chackemann
    M-C Hackemann (@m_chackemann) reported

    @NapsAndSarcasm Telus isn't any better...cheaper but even w/ the latest & greatest it still freezes, pixelates (esp on 4K channels) and I get the issue screen a lot. And always during sports 😤

  • olumuyiwaayo
    Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British Columbia

    Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

  • RonniJamesNealo
    Ronnie (@RonniJamesNealo) reported

    @elks @TELUS That’s how you take down a buck, Antlers down

  • Nuratikahrose
    Rose (@Nuratikahrose) reported

    Hello @PDRMsia, one of your men in Jln Gombak stopped my Palestinian friend & his dad on a roadblock & asked money! Polis apa macam ni perangai tak telus?? Such a fraud, even led them to settle the issue through bribery??

  • JOESMVINGCASTLE
    J☼E (@JOESMVINGCASTLE) reported

    came with our internet plan thing and also some channels but idk the telus login so now I have an Apple TV that does the exact same thing our Samsung smart TV does by itself

  • KayyRaawr
    Kayrawr (@KayyRaawr) reported

    @Moopoint44 Who is your provider? Telus has call control and it was fantastic! I’m with Bell now and I don’t have call control and it’s the worst!!!!

  • MrMaurini
    Pasquale "Pat" Maurini (@MrMaurini) reported

    @TELUSsupport @TELUS find it amazing you preach customer service, however, have no modern way to get ahold of a real person because CLEARLY you have TOO MANY complaints... ANSWER THE PHONE IF YOU DON'T WANT EMAILS!

  • DiscountClown_
    ᴊᴀɴᴄᴇᴇ (@DiscountClown_) reported

    TELUS FIX YOUR DAMN WIFI I CANNOT DEAL WITH THIS SHXT. 🤬