Telus

Telus Outage Report in Chapeau, Outaouais, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Chapeau, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chapeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Chapeau, Outaouais, Québec 11/27/2025 14:45

November 27: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Chapeau, Outaouais, Québec

The most recent Telus outage reports came from the following cities: Pembroke.

Loading map, please wait...
City Problem Type Report Time
CanadaPembroke Phone
CanadaPembroke Phone
CanadaPetawawa Phone
CanadaPetawawa Phone
CanadaPembroke Internet
CanadaPembroke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bb_steen BB Steen 🧢🗻 (@bb_steen) reported

    Is there a newer interface for #OptikTV? Because the one we have sucks ***. @Telus

  • dragonlou2 Dragonlou - Candidate for Prime Minister Too 💗 🌻 (@dragonlou2) reported

    @Melkorka12 @TELUSsupport @TELUSNews I had the worst experience with Telus "support" in the past. Very difficult to get to a live person, and then the solution offered didn't work. I will never be a Telus customer again, no matter what product they're pushing, because they don't care about their customers.

  • shreyasvs Shreyas VS (@shreyasvs) reported

    @TELUSsupport hey Telus support, I had phoned in for suspension of my home services on 27th Feb, I still haven’t received any confirmation regarding that. Unable to contact live agent through chat. Please update.@TELUS

  • vries_timothy Timothy de Vries (@vries_timothy) reported

    @GeorgeE04491060 Unfortunately they’re not in Canada. They probably won’t provide service in Canada. The vetch is pretty tight with keeping the big three in charge, bell, Telus, Rogers. Otherwise it would be a great service; free phone and lots of data (although I have wifi with internet)

  • KpHeaney Kevin (@KpHeaney) reported

    @RahRahRaina They do this on purpose. Telus does it ALL THE TIME. If you want to ADD services, they'll pick up within the third ring. Or less than 3 minutes on hold. Anything else and hour or more, WITHOUT call back Service.

  • KerryAtkinson2 Kerry Atkinson (@KerryAtkinson2) reported

    Anyone else have trouble getting their purchased movies on the #OptikApp? I can get them on the TV but not through the app on my phone or computer. #Telus #OptikTV

  • ChawlaYakshit15 Yakshit Chawla (@ChawlaYakshit15) reported

    @TELUSsupport trying to call you for support but nobody answers the phone. My card has been charged on telus without my permission

  • OrcaBC101 Gramma Jackie🐬🐺🦅🌲 (@OrcaBC101) reported

    @SoniaFurstenau @adriandix And what happens when these virtual clinics get hacked. If you recall Alberta had an issue with Telus being hacked. But little was sad about it. How would you like someone viewing your very personal & sensitive video appointment online and sharing it?

  • hydroqueen Sue Kelland-Dyer 🔦 (@hydroqueen) reported

    @TELUS what is the issue with calling or receiving cell to land lines in NL - when will it be resolved?

  • ray_vautier Ray Vautier (@ray_vautier) reported

    Not a good day to be a Telus or Koodo customer