Telus

Telus Outage Report in Chapeau, Outaouais, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Chapeau, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chapeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Chapeau, Outaouais, Québec 12/13/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • susanmark3000 Sue Mark (@susanmark3000) reported

    @ThymelessC @TELUSsupport I quit Telus 100% for customer service fails!!!

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    @chbmeredith One reason I didn't go with Telus fiber-optic. That & their poor customer support.

  • islgalwrites Mamma Bear (@islgalwrites) reported

    @TheJenRollins @TELUS @telusmobility Sheesh. That sucks. Thursday is a long way out when you can’t access data or your wifi.

  • dfi_factory ***** Wonka (@dfi_factory) reported

    @TELUS is trash company that belongs in the garbage. You outsource your customer service reps overseas to an office of 3 people but continue to increase my phone plan every year. Been holding for 2 hours.

  • brighamit Josh Brigham (@brighamit) reported

    Hey @TELUSBusiness @TELUS your customer service has gone to complete...poop. total garbage. I am trying to give you more money and it is impossible.

  • 57402017a tennis gal 🎾 🐊 (@57402017a) reported

    @Milka_Ran @TELUS Same **** like Koodo! I switched over from Koodo as I used to be able to get someone on the phone with Telus. But I guess that has changed. No wonder. They mist increase their profits by raising their prices and decreasing their service. Same **** everywhere!

  • wally_r44 Wally R (@wally_r44) reported

    @TELUS @TELUSsupport @TELUS long time customer (2005) here called you loyalty team yesterday , more like disloyalty team can’t find solutions and Rude service can’t at least try to find options ,for your long time customers be looking in a month,am gone when contract is over

  • hollyhoye Holly Hoye (@hollyhoye) reported

    @SeditiousMe Adding her to our plan costs less and Telus ends up losing a long term customer and a higher payment.

  • markpa84 Mark Paradis (@markpa84) reported

    Hey @TELUS and @TELUSsupport, nice to see that you reward my decision to stay with Telus by charging me a $50 connection fee. If that's how you treat your loyal customers, this will be my last renewal with you.

  • MouseAnonamouse anonamouse (@MouseAnonamouse) reported

    2 b clear: I think CRTC should stay out of it, other than 4 regulated "essential" svcs, which is NOT what telus went after... if you really want to use your credit card to pay for cell service & don't want the fee, you can switch to a competitor (for now)...