Telus

Telus Outage Report in Chapeau, Outaouais, Québec

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Chapeau, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chapeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Chapeau, Outaouais, Québec 02/04/2026 15:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aadilbrar Aadil Brar (@aadilbrar) reported

    @Alex_at_ACHK Yeah, the ban on China-owned apps didn’t include a decision on Huawei’s role in telecommunication network. Airtel already has Huawei equipment in their network - similar to Telus in Canada. And now they will also get to build 5G for Airtel.

  • liamm Liam (@liamm) reported

    @RogersHelps When are you going to have a feature similar to Telus’s Call Control. I’m getting sick of the 3-5 robocalls I get a day. If you don’t have a solution I may need to jump ship to someone who does

  • Minimimz Melanie Muñoz (@Minimimz) reported

    Shameful that companies like @koodo and @TELUS say it’s okay to switch to each others companies because they’re “sister” companies then hit you with a 700$ bill and hang up on you when you call 👍🏼 thanks for screwing me guys @TELUSsupport

  • jorbage Jordan :) (@jorbage) reported

    I don't know how Telus reps can be so useless, how hard is it to understand that my connection is bad since the Modem got changed by the Technician after we moved when it was fine before then. Christ.

  • CarlingJackson THE ATHLETE ARTIST (@CarlingJackson) reported

    When @TELUS doesn't let you pay your bill bc your account doesn't exist when you login. Why did I switch over again?

  • real_bmgetts Mark (@real_bmgetts) reported

    @TELUS worst customer service experience I've ever seen. 20 years of loyalty, no problems until now and they are willing to let me walk to their competitors over a mistake they made in billing me. WOW. Terrible. Thank you for nothing.

  • KathryneY Kathryne (@KathryneY) reported

    @TELUS FYI, I’m already a long time wireless customer but considering being an ex customer if this continues.

  • KristinRaworth Kristin Raworth (@KristinRaworth) reported

    @Vitormarciano @timquerengesser They’ve actually addressed this a bit -speaking as someone who lives downtown- Telus is now doing a lot of internet downtown now and as someone who works from home almost exclusively since March I have had no issues since I switched over

  • AnaCincoCinco Ana Cinco Cinco (@AnaCincoCinco) reported

    Anyone else in Vancouver having problems with Telus? I'm being told there's an outage in the "area" but I haven't seen or heard any complaints from anyone else...

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jfmezei So how will this turn out? Customers are not obligated to remain in a contract after 2 yrs. Telus will want their money. But, customer not obligated to pay after 2 yrs. Will Telus will try to con people into another contract or other?