Telus

Telus Outage Report in Chapeau, Outaouais, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Chapeau, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chapeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Chapeau, Outaouais, Québec 01/16/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nobsfromme wouldntyouliketoknow (@nobsfromme) reported

    @the_transit_guy @telus spent 40 mins on int’l long distance to cancel son’s account (in my name as he was a minor when we got it 7 yrs ago). Was on their support channel that it could not be done via email and son told him same by phone. They finally answer and say it had already been cancelled.

  • marialoi maria loi (@marialoi) reported

    @TELUSsupport I am still overcharged for $72.35 for the month of November/2022, the right monthly is $76.98 and I had paid it, always overpaid Telus Home Service by $.02 and rightfully I should have a credit balance of under $4.00! Internet for Good for Seniors!

  • mattns92 Matt (@mattns92) reported

    @bilalv87 @Apple @TELUS Telus had an outage a month ago for an hour or so lol

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta

    @TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why

  • MapleRidgeGuy Maple Ridge Guy (@MapleRidgeGuy) reported

    To Kristine & Brodie at Telus... You guys are useless. Going for my 2nd straight week of No Internet/Optik TV/Phone due to an "unknown" issue with the "cable" OUTSIDE even though 60 other households in the building have no issues. Brodie is apparently the only cable tech at Telus

  • RicRock619 R (@RicRock619) reported

    For whoever will read this. **** sportsnet and **** Rogers and telus and you know the rest. Oilers game is glitchy. Im pissed

  • Lauri_Alvarez_2 Lauri❤️ (@Lauri_Alvarez_2) reported

    @loricreech @TELUS Same since yesterday night.. internet is not down down but it’s simply not ok and then all my videos keep buffering 🥲😒😒

  • d_a_keldsen Dak (D. A. Keldsen) (@d_a_keldsen) reported

    @jmarcus_md @kkeshavjee Time to bail. That’s a vendor milking an obsolete cash cow and daring you to leave. Talk to others and see what they do to support migration. FWIW, my GP likes Telus. (I have no financial interest in any EMR, just a lively curiosity looking for the next problem to solve.)

  • RogersHelps RogersHelps (@RogersHelps) reported

    @SwodyQc Some customers in Ontario, Quebec and Eastern Canada may be unable to complete calls to Telus and Koodo customers. Our technical teams are aware of the issue and are working to resolve the issue as soon as possible.

  • snowmanonfire hockeynut (@snowmanonfire) reported

    @LifesShort614 @NDrules43 Yup me too I was with Rogers and my kids on Telus couldn’t get me ever then we had an emergency finally I went to bell no issues now.