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Telus

Telus Outage Report in Chapeau, Outaouais, Quebec

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Chapeau, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chapeau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrentJay7
    Brent Jay (@BrentJay7) reported

    @GlobalCalgary I promised myself that I would never use Telus again. I have Shaw and Freedom. What do I do now? Bell? And? Who else? Canada is the land of monopolies.

  • spencerb14
    Spencer (@spencerb14) reported

    @ryantouchet @TELUS Idk man Bell is pretty garbage.

  • BakedGoodsYYC
    Baked Goods (@BakedGoodsYYC) reported

    @dzonershow @BrettCl52830843 @parismarx I worked for Telus for 8 years. Please let me disabuse you of the notion that the CRTC are the ones dictating terms. It's almost never the case. The big 4 have been calling the shots for decades.

  • rantonstupidity
    James Wooten (@rantonstupidity) reported

    @business Shaw never recovered from its early failure to invest in wireless, letting Telus, Bell and Rogers dominate the wireless market. Freedom Mobile was a case of too little, too late.

  • cloutiness
    H0uman (@cloutiness) reported

    @BNNBloomberg This is truly bad news for Canadians! This is a cable monopoly right there. There are only 2 Internet providers in Vancouver now: evil (Rogers) and eviler (Telus)

  • tduncanmcmillan
    D McMillan🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@tduncanmcmillan) reported

    Wonder if I have to keep contract with Shaw with the Rogers buyout. Never agreed to sign on with Rogers, and tbh, my new home internet service has been inconsistent at best. Telus fibre now in my community. Wonder if this will present an out in my contract?

  • EdlundEric
    Eric Edlund (@EdlundEric) reported

    If you look at the numbers Canada wide, the acquisition of Shaw Communications would increase Rogers customer base by about 18%. It would put them about 2M customers above Telus and Bell.

  • hailawho
    DeNo PeLLe (@hailawho) reported

    @kohakukuma_ That’s mobile. Telus home Internet service is outrageous also.

  • stopthecrapplz
    Enough already!! (@stopthecrapplz) reported

    @joe381 @SaveCalgary The problem with Demong is he sits and doesn't inform his constituents on information until it's an election year. The telus scandal in his ward is a prime example!

  • adolwyn
    Beth Allan (@adolwyn) reported

    @justinhobson85 @Wx_Ninja I haven’t had issues with them since they let me manually choose who’s towers I used. Once I was able to use Telus towers in Alberta (especially rural Alberta), my issue with their wireless service went away.