Telus

Telus Outage Report in Chapeau, Outaouais, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Chapeau, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chapeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Chapeau, Outaouais, Québec 02/27/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pithylittlegeek Jeff Matthews (@pithylittlegeek) reported

    @TELUSsupport -- I am a Telus user arrived in the UK and have no services, including SMS. Have not been able to get any answers on support site.

  • 9mobilengCare 9MobileNGCare (@9mobilengCare) reported

    @Parkerpinky1 Please note that the network operators that we partner with over there are as follows; Orange, Bell Mobility, Fido-Rogers, Telus Mobility, Video tron and WIND Mobility.

  • 1loriking Lori King (@1loriking) reported

    @chantalireland @TELUSsupport I never have issues with my telus mobile, was ok with shaw cable but 5 yrs ago been crap. We were in QC and used Bell which didnt think i'd like for cable/internet but pricing ok, instead of prepicked tiers you could choose 10, 20, 30 channels and mix em up 1 a month, was great!

  • kirbiebaxter Kirbie Lizzie (@kirbiebaxter) reported

    Did you see this @telus? You may have a seriously bat **** ******* crazy person working for you. Just saying.

  • erikawybourn erika wybourn (@erikawybourn) reported

    Dear @TELUS: instead of taking out full page cutesy ads, how about your give me cell service in the subway NOW. If BAI’s infrastructure isn’t so great, work with them to improve it AFTER. cc @Bell @Rogers.

  • chantalireland Chantal Ireland (@chantalireland) reported

    @1loriking @TELUSsupport Amazing. Great job responding to praise but not request from 13 year customer. I have starlink and used it sailing to Alaska, our Telus phones worked better in actual middle of remote channels than they do in our capital city.

  • vissfam vissfam (@vissfam) reported

    @TELUSsupport How may I find out? I have spoken to Telus support many times but still no definitive answer. If there was a way of getting my address to you outside of social media as well as my phone number, I would.

  • PaulLindy Paul (@PaulLindy) reported

    @TELUSsupport Hello! I am trying to get into My Telus account but my password isn't working and the password reset email is not going to my email - please help - thanks!

  • Toonces_17 Toonces (@Toonces_17) reported

    Hey @TELUS , your telemarketing contractors are using hospital phone numbers to get people to answer. Beyond bullshit, my next call is to customer service to cancel my phone and cable.

  • chantalireland Chantal Ireland (@chantalireland) reported

    @1loriking That’s why we haven’t cancelled, all the others bought their use of the Telus tower that they took down to renovate a mall. I can’t even call 911 in my living room. Ten blocks from the hospital in our capital city. Neighbours on different providers are the same. @TELUSsupport