Telus

Telus Outage Report in Chapeau, Outaouais, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Chapeau, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chapeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Chapeau, Outaouais, Québec 01/20/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HarmanNagra13 Harman Nagra (@HarmanNagra13) reported

    @TELUS ur wifi is garbage tbh ima go to shaw

  • CrazyJamesAB Crazy James (@CrazyJamesAB) reported

    More trash internet service in High Prairie @TELUS @TELUSsupport I give my money for reliable & fast service and your product is neither. Credit my account what I paid you this month, since UR not delivering. I hold up my end by paying my bill. Then you laugh & ignore the issue

  • divyanshusamant Divyanshu Samant (@divyanshusamant) reported

    @TELUS @TELUSsupport I just switched to Telus mobility and the signal strength at my home is very low. I am measuring -116 dbm. It’s not even a concert building! Is there anything you can do ? I literally have 1 bar or less.

  • sonoftheipswich Caleb Ipswich (@sonoftheipswich) reported

    ‘Cause if this is how bad your customer support service is, I prefer to just buy out my contract and move to other provider with a better offer @TELUS

  • BShane555 Shane (@BShane555) reported

    @LaceyLaceyp Did they get in on dental too? If Canada Health Infoway completed patient access 15 years ago, we wouldn’t have some of the issues we do. Seems like Telus was handed a platter to expand their business.

  • nursecaro13 Caro (@nursecaro13) reported

    @koodo your customer service sucks 💩. When a customer schedules a callback, THAT MEANS CALL THEM BACK!!! Looking for a new service. Any friends have any recommendations? Not bell, telus or rogers proper, looking for alternative like public, virgin etc

  • boshiun Bo-Shiun, MD PhD 🇹🇼🇨🇦 (@boshiun) reported

    @Emer_OToole Professor O'Toole. As a doctor, I'm terribly sorry to hear about your ordeal. Have you thought about getting virtual care in this case? Using service like Maple, Telus Myhealth (Babylon), etc. Things are bad in Ontario too.

  • sonoftheipswich Caleb Ipswich (@sonoftheipswich) reported

    Is there no easy way to contact @TELUS at all? It is either a 3 hours wait on the phone or a useless virtual help and I can’t do anything on either your app or on your website regarding my plan. Is this how bad your situation as of the moment?

  • leathergirlz tawny g (@leathergirlz) reported

    Telus is a crappy monopoly that does a poor job and preys on its customers. Criminally underpaid and understaffed employees take the brunt of corporate incompetence. #Telus @TELUS

  • KokoBrew JasonK (@KokoBrew) reported

    Where does superman change nowadays? #telus. Help him out, we need phonebooths