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Telus

Telus Outage Report in Chapeau, Outaouais, Quebec

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Chapeau, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chapeau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tslevi
    Tommy Levi (@tslevi) reported

    @Shawhelp I understand it's not your fault personally, but much longer I might start looking into Telus as friends who live nearby have had no issues.

  • PaintedHorse14
    PaintedHorse (@PaintedHorse14) reported

    @JFante8 @NDP I read it to see how many times telus mentioned…but really the question I have is: why is it so hard, of BC is so desirable, to attract med personnel? That seems to be the issue -

  • cocoanymph
    Rachel Sawatzky (@cocoanymph) reported

    @TELUSsupport @TELUS 3 calls. 3 disconnected chats. Still no appointment. Do you really want me to stay your customer? I have been a loyal paying customer since 2006. 3/4

  • not__rin1
    ‏ً (@not__rin1) reported

    @Clay_Pruitt @ralphrgp @DestinyBulletn Yeah idk what he’s talking about man I downloaded all of final fantasy 15 in like 15-20 minutes this update took me around the same and I have only Telus wifi I think it’s like 150 down and 40 up

  • bi_selo
    BiHiSelo (@bi_selo) reported

    @RogersHelps @YSB_YGK_YOW_YXU Why don’t you guys wanna compete w/ bell and Telus. I am working on switching so I can have my iPhone 14 pro max and watch ultra on the same network. Super disappointed.

  • oilymitts
    ***** Quill (@oilymitts) reported

    @TELUS it is amazing how slow and bad your services website is. Take some of the millions you are gouging Canadians for and fix it

  • talkhard19
    Talk Hard (@talkhard19) reported

    @VikkiLucibello @PWDCAN @CRTCeng Telus, Bell & Rogers have lobbyists and they make sure they shut down any and all competition that wants into Canada and the court s and the #CRTC sit back and allow it. They don't care about Canadians, they've proven that.

  • WillfulAlpaca
    Aporia/Mark (he/him) (@WillfulAlpaca) reported

    @TMMGuerrero @zacdevries and I think that Telus Ocean is happening is also a good sign in this regard

  • speedracer135
    Evan Polok (@speedracer135) reported

    Hey @Rogers, want another customer? If you can match or beat my plan with @TELUS I’m yours, their service in the Windermere area of Edmonton sucks and I’m tired of it. They also don’t give up with their home services calls that I have said I don’t want.

  • EW111111
    Elaine Woo (@EW111111) reported

    @TELUSsupport hey Telus PSS. Got update yesterday and now instant messaging not working! Help!