Telus Outage Report in Chapeau, Outaouais, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Chapeau, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chapeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jill
(@rubyholliday7) reported
After leaving I noticed that many channels that I subscribe to were not working, perhaps 30 premium channels. I called Telus but a recorded message said they were closed at that time and to call the next day.
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Olivia Awo
(@oliviaawo) reported
@telus 4phone calls, 2telus agent. 5hrs hold time. No resolution. Very disappointed of this experience today!
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Jaret Burbine
(@burbinejw) reported
@TELUS @TELUSsupport I’m trying to buy three phones right now two upgrades and one new line. I’ve called earlier today it got dropped. Went into a Telus store but the system went down. I’m calling again now wait time was 30 mins I’m at an hour now. What’s going on here…
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Brandon Macdonald
(@YukonBrandon) reported
@ThatJBrown Our live TV is through Telus Pik, and god damn is it awful. It's unfortunately also how we access HBO and every time I use it I hate it.
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chinenye ibekwe
(@caibekwe) reported
@TELUS @TELUSsupport I've had the worst customer service experience in the last couple of days. Imagine calling your call centre to patronize @TELUS with my hard earned money and be treated like ****..
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Sue
(@spoiledbratsue) reported
@hellofisher @TELUS I’m so frustrated as well. Been a customer for over 13 years. I’m on hold now to cancel my Telus services.
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Christine M. ➳
(@cm0011) reported
@Fidomobile offers me $35 to win me back after switching from Telus due to bad deals and bad customer service. My bill comes and it ends up being $45 a month. I'm literally ready to leave again and never come back. My dad has had his Fido bill ****** up 4 times THIS MONTH.
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Yoshi
(@yoshiithecat) reported
@iPhoneinCanada Switched back to @Koodo from @Telus. $85 plan down to $45 is a no brainer. 5G just isn’t worth the extra $480+ per year. Took me over 1.5hrs on the phone.
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Breaking Badger
(@Badger883) reported
Hey @TELUS can you fix your service issues in Burlington?
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ViKing # Reserve
(@ReserveViking) reported
@TELUS @ExcellenceCan Been waiting for 3 days now to resolve an issue with an upgrade.Your loyalty department was supposed to call back yesterday,still waiting. Waited all day yesterday. How valued do I feel as your client?This is why I m moving to Novus.Better price for service,and they return calls