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Telus

Telus Outage Report in Chapeau, Outaouais, Quebec

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Chapeau, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chapeau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThymelessC
    Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    @LC27LadyB @TELUSsupport Sorry for the rant. It's not the first time Telus has done this to us and we're past annoyed. Told a friend I'm about to get boring out here because I'm going to tweet & tweet about this lousy service, lol

  • AlsoNamedPhil
    Phil (@AlsoNamedPhil) reported

    I don't know how any Canadian can be in support of "free market solutions" to health care given they live with either Rogers, Bell or Telus.

  • islgalwrites
    Mamma Bear (@islgalwrites) reported

    @TheJenRollins @TELUS @telusmobility Sheesh. That sucks. Thursday is a long way out when you can’t access data or your wifi.

  • markpa84
    Mark Paradis (@markpa84) reported

    Hey @TELUS and @TELUSsupport, nice to see that you reward my decision to stay with Telus by charging me a $50 connection fee. If that's how you treat your loyal customers, this will be my last renewal with you.

  • JustJhalak
    jhalak mittal (@JustJhalak) reported

    @TELUS @TELUSsupport have been a customer for 2-3 years and now the customer support is just so bad. Have been waiting on my order but no response, no email..cs staff just keeps transferring. Annoyed !!!

  • Qualifyfor
    Aatos Lehtila (@Qualifyfor) reported

    Does anyone else here have Telus Smart Security? I started with ADT, which was bought out by Telus. Now I get letters constantly telling me to upgrade my system, but I can never get through to them. Great sales team with zero support @TELUSsupport . Only handle phones it seems.

  • seanybabes
    seanybabes (@seanybabes) reported

    Why Telus charge me US texts/data when I never left the city

  • TheJenRollins
    Jen Rollins (@TheJenRollins) reported

    @Taramic81971890 @TELUS @telusmobility They said it was my carrier settings - nope, and then SIM card - nope. Finally reset my network settings and nope. All this time no one told me it’s because my house is a dead zone. Now I get to fight cancellation fees for a service they never should have given me.

  • ajaykamboj80
    Ajay (@ajaykamboj80) reported from Chestermere, Alberta

    @TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..

  • Adriana72876339
    Adriana MAMMA BEAR (@Adriana72876339) reported

    @Qualifyfor @TELUSsupport Sorry can’t help you don’t have Telus