Telus

Telus Outage Report in Châteauguay, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Châteauguay, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Châteauguay, Montérégie, Québec 02/20/2026 22:45

February 20: Problems at Telus

Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Châteauguay, Montérégie, Québec

The most recent Telus outage reports came from the following cities: Montréal, Laval and Longueuil.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaLaval Wi-fi
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Châteauguay, Québec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • miggletoe Miggletoe (@miggletoe) reported

    @Kodz_88 @PascalFanClub @TELUS false there support can eat a dikk

  • MarcoCabral3 Marcatzo (@MarcoCabral3) reported

    @merry123459 I just never put all my eggs into one basket. My internet is with Rogers but my cellphone service is with Telus. I was still able to use my data to do whatever I needed to do online. Can you imagine if I didn't do that?

  • CanadianWolvie C̓ac̓uqḥta aka Michael (@CanadianWolvie) reported

    @mgeist So do you support say SaskTel? How about Telus having to become BCTel again? How about Roger's being broken up into at least provincial Crown Corporations? Just outright nationalization? Demonstrably vital infrastructure should be a public utility, then argue competition.

  • BCBoisvert Brian (@BCBoisvert) reported

    @charlesadler @JustinTrudeau I think Rogers, Bell, Telus need to be broken into two each and 3 new companies fully independent emerge to provide competition and more service providers so when a outage occurs less people are impacted. No merge rule for 20 years between any part of the 6 entities.

  • thevinetway Tracy@candidateforprimeminister (@thevinetway) reported

    @CailinasEirinn @dbeggs13 last year Telus had same issues when they were doing changes and upgrades, it took like two weeks before everything was back to normal for everyone, I went a day without internet etc,

  • kjames_2001 Ken James (@kjames_2001) reported

    The Rogers outage fiasco from a tech enthusiast point of view. @Rogers I think it's high time you and @Telus and @Bell got together to arrange a back up in case one carriers systems goes down. Would be simple? Probably not.

  • MarleneCorp Mar (@MarleneCorp) reported

    Dear @telus Who can we contact to have the damage fixed on our front lawn now that your contractors have destroyed it. Replacing beautiful grass with garbage gravel is NOT reclamation!

  • RogerReimer4 Roger Reimer (@RogerReimer4) reported

    I can't understand how an whole network can go down with no backup I was in the Communications business for 35 yrs In fact on of Cantel's (former name of Rogers) first agents, Now with Freedom and if it goes down I go automatically to Telus or Bell a roaming agreement they have.

  • smacky12 Sheryl (@smacky12) reported

    @otohp @CBCNews Came here to say this as it unacceptable. I’m with Telus and had no issues while camping.

  • XxCBroxX Bulletpoint Chris (@XxCBroxX) reported

    @robyncrawford_ @CityNewsVAN I am on Telus, but my work platform is all Rogers. Have not been able to make a call since. EXT 3G is not service. Can't call or text with it. LTE has not been back since Friday. Gonna be a bad Monday if this keeps up