Telus Outage Report in Châteauguay, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Châteauguay, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Telus
Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Châteauguay, Montérégie, Québec
The most recent Telus outage reports came from the following cities: Montréal, Laval and Longueuil.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
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| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Châteauguay, Québec
Latest outage, problems and issue reports in Châteauguay and nearby locations:
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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🇨🇦 Marc 🇺🇲
(@Marcus1967) reported
from
Montréal, Québec
@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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Politics, Sports
(@Trumpismme) reported
from
Dollard-Des Ormeaux, Québec
As usual Ezra's in the money. If i were a telus customer of be changing companies asap.
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ora DeMille
(@DeMille1800) reported
Telus as a company is absolute garbage. My bill just jumped $60 with no explanation... not even an email. Telus needs to be regulated to the extent they need to ask permission to scratch their own ***! 🤬
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Stephen Platt
(@stevegplatt) reported
Been trying to cancel a Telus line today. Two call backs only to be put on hold for over 30 minutes each time. No estimated wait time…nothing. Still not done. Really poor service. @TELUS
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TELUS Support
(@TELUSsupport) reported
@Mayor_Mike125 @TELUS Hi there! Unfortunately, we can't guarantee that the service would remain at a fixed price for any period of time. As the cost to do business increases, price changes are sometimes required.
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Calamity Jayne
(@CalamityJayne4) reported
@DavidTaylorNYC @publicfrienemy Telus doesn't service my area. We only have satellite
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Jik
(@JackieJanes8) reported
@Mitchell_AB I got a hang up from Telus a few weeks ago. Par for the course.
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Evang. Dayle Jones-Johnson
(@EvangDJones) reported
@TELUS @TELUSBusiness @TELUSsupport I am not sure why it is so difficult to get help. I have been waiting 7 days for a manager call back. I have been a customer since Clearnet. This is poor customer service
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Beam, B.A.
(@beamgrrl) reported
@Mitchell_AB @KikkiPlanet Telus is not the worst cell phone provider I’ve ever had. That’s as much as I have to offer them.
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Evang. Dayle Jones-Johnson
(@EvangDJones) reported
@TELUS @TELUSBusiness @TELUSsupport I have been waiting 7 days for a manager call back. I have been a customer since Clearnet. This is poor customer service. 22 minutes repeating my issue refusing to escalate my call, her name is Maria
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Sondra
(@sondra99999) reported
@Telus @ADT stop calling me. I don’t need your service. I’m on the do not call list (which is a joke)
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Mike Willis *Never been better for General Strike*
(@surreywillis) reported
@TerrencePaul5 I don't understand it. I've gotten prescriptions before and the receipts have said telus health before but I never signed up