Telus Outage Report in Châteauguay, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Châteauguay, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at Telus
Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Châteauguay, Montérégie, Québec
The most recent Telus outage reports came from the following cities: Montréal, Laval and Longueuil.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Laval |
Wi-fi | |
| Montréal |
Phone | |
| Longueuil |
Phone | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Châteauguay, Québec
Latest outage, problems and issue reports in Châteauguay and nearby locations:
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Politics, Sports
(@Trumpismme) reported
from
Dollard-Des Ormeaux, Québec
As usual Ezra's in the money. If i were a telus customer of be changing companies asap.
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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farz
(@farzN) reported
Hey @TELUS @TELUSsupport what is going on with your fiber optics technology. Since switching over our internet (in fact all home services) have gone downhill. We have the worst internet connection and in the past 3 weeks we have lost home phone line, cable, &internet 3X....
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VanIsle Cruzer☮️
(@rebecca_barrow) reported
@adriandix PLEASE do not make Telus richer. For profit health care is bad for the people. BC Docs MUST be reimbursed more, but this blended contract with UPPC rules is deleterious to the family physicians.
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Rebecca Rebello
(@RebelloRebecca) reported
@TELUS & @TELUSsupport - I've been in contact with your customer support since May. Can you hold your subcontractors accountable to fix the poor installation job they did? #CustomerService #Accountability
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Lord Swilliam🇺🇦
(@AGrumpySenior) reported
@telus tried to speak to a mobility agent today. When an agent answered, they with home service, even though I asked for mobility in your VR system. Got transferred, waited over 25 minutes, no answer. Trying to verify my mobility plans for an upgrade #Frustration #mobiliy
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SS
(@gbsan179) reported
@TELUSsupport Unfortunately @TELUS and @TELUSsupport lacks 'will' to resolve the issue and there is no escalation matrix policy. Since 5 months, its repetitive excercise to call, HOLD the phone for hours, promise and forget. Such bad experience with TELUS. Its really awful customer service!!
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𝘂𝘀𝗲𝗳𝘂𝗹 𝗶𝗱𝗶𝗼𝗺 🟥❕🟥
(@mavart) reported
Update: apparently some amount was reduced off my bill but I won't know how much until next bill is received. The Telus "Loyalty Team" did a terrible job and ensuring my loyalty.
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Kevin Penner
(@macaddict_yyc) reported
@TELUSsupport Unable to login to my Telus account, your Identity server is throwing 502 bad gateway errors. Please fix.
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Safety First
(@safety1222) reported
.@PublicMobile I don't need a robot for customer service. @TELUSsupport what's going on? You own Public mobile yet can't afford customer service. @TELUS wake up. I need reimbursement for 7 months charged on my cc without a sim card. #fraud
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Karl Petersen
(@KarlPet05584713) reported
@TELUSsupport Surrey, BC 5 days so far our apt floor. been without service and still telus can't get their act together. A tech came Saturday Sunday Tuesday and Thursday all said the same the Fibre line needs to be replaced and none came equipped to do it
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Me-
(@Mere_99_) reported
@Fiddleheads @JeffRybak Spying on Canadians without cause. Telus was paid 200k for data without informing it customers. This was so they could see who was complying. The emergency act with out hearing the concerns of the protesters. I get he was afraid but it could have been done in a safe way.