Telus

Telus Outage Report in Châteauguay, Montérégie, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Châteauguay, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Châteauguay, Montérégie, Québec 11/20/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Châteauguay, Montérégie, Québec

The most recent Telus outage reports came from the following cities: Montréal and Longueuil.

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City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Châteauguay, Québec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilieIggiotti Emilie Iggiotti (@EmilieIggiotti) reported

    I call a number, they tell me it's the wrong one, give me another number to call. I call and they tell me to send an email. I send an email and get zero response. Do you actually help your customers or just push them to leave and care when it's too late? @TELUS @TELUSsupport

  • RIINI__ Rii 🐙 🔞 (@RIINI__) reported

    @TELUS is a trash service. "We fixed your connection wirely." Oh cool~ so now it doesn't work at all, and now you want me to wait a couple more weeks to fix your **** up. Awesome. I just work from home. This is my livelihood.

  • MarkBourrie Mark Bourrie (@MarkBourrie) reported

    @WINDmobile @FreedomMobile Is your service any good? Because, frankly, I've had it with incumbents. Are you a subsidiary of Telus, Rogers, Bell or Videotron?

  • KeefLynch 𝚔 𝚎 𝚎 𝚏 (@KeefLynch) reported

    @claytonhales83 @Jess_Lynch @TELUS So then they shouldn’t sell it as 600 if you can basically never hit 600. Either way, it’s trash. Overpriced crap.

  • Jess_Lynch Plant Based Bitch Ⓥ (@Jess_Lynch) reported

    Switched from Shaw to @TELUS today.... its been 5 hours and we have already experienced better customer service and better internet for less than what Shaw was offering. We regret NOTHING

  • AgreeContrarian Agreeable👁Contrarian (@AgreeContrarian) reported

    Our TELUS internet is down. Wait 30 mins for someone. They can't find my account. They said "Oh it's because you are on fiber. I am from Copper Dept. I will fast trasfer you". It's been 20 mins and still on hold. Incompetence at best. There should be a law regulating wait times.

  • rocko_ca Trev (@rocko_ca) reported

    Hey @TELUS , instead of sending me an email telling me how much you donated this year how about a free month of service ? Ya I'll wait......... @steeletalk @CKNW

  • ewilliamson01 Elaine Williamson (@ewilliamson01) reported

    @telus why do I have to wait 2.5hours in the middle of the day PST for you to answer my call-your internet keeps dropping-this is the 5th time a service rep has had to come to my house to fix your internet

  • Tetreau42 David Tetreau (@Tetreau42) reported

    @mouthbreather @TELUS But what about the poor stock holders. They need their dividends for all of the hard work they've done.

  • mtylerb Tyler Beckett (@mtylerb) reported from Warburg, Alberta

    @SpaceXStarlink @elonmusk Please save me from terrible @TELUS internet and worse customer service. Please?