Telus

Telus Outage Report in Châteauguay, Montérégie, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Châteauguay, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Châteauguay, Montérégie, Québec 02/18/2026 14:55

February 18: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Châteauguay, Montérégie, Québec

The most recent Telus outage reports came from the following cities: Montréal, Laval and Longueuil.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaLaval Wi-fi
CanadaMontréal Phone
CanadaLongueuil Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Châteauguay, Québec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ParkesKimL Kim Parkes (@ParkesKimL) reported

    @Shawhelp you’re help isn’t very helpful. A part you supplied malfunctioned and I have to pay to replace it. A service you say you provide doesn’t work and customer service gives me the runaround…. Telus is starting to look like a good option right now.

  • lesandkarin Karin (@lesandkarin) reported

    @MizzJackson @TELUS Telus thinks the problem is just in our house phone line wiring. I find it a very convenient-timely excuse and not the correct solution to our problem

  • 007JB20 007 JB (@007JB20) reported

    @PaulHaysom @TELUS @TELUSsupport Telus has issue as usual

  • DorsiaReserve ABrain (@DorsiaReserve) reported

    @TELUSsupport Telus customer Service is Horrible... By far the worst company I have to deal with yet!

  • moodyangela Synthetic Animals (@moodyangela) reported

    @Gab_H_R Easier to privatize and outsource when the system collapses How many aspects of service have they already privatized? In BC they outsourced some services to Telus rather than increasing funding and support for workers

  • DuffieldSmj SMJField🆎🇨🇦GreenEnergyIsDirty (@DuffieldSmj) reported

    @VancouverSun @TELUS But then, @TELUS, there r edges of urban areas, with no wildfires, tornados, disasters, where one would expect cell service signal, but there is 0 or 1 signal bars, at best voices broken-up, usually dropped calls, & no surety of putting in that life saving phone call to 911!

  • inchinada KimmiAB (@inchinada) reported

    hey @TELUSsupport is it TRUE that China is now part owner of Telus mobile service in Canada?? WE will find out.

  • dethclokkk Anthony (@dethclokkk) reported

    @RogersHelps do not open an account with rogers. After 5 years i am happy to say my account will be cancelled this month and i will be going back to telus. Absolutely horrible company. Would not reccomend to anyone. Worst mobile and customer service in canada.

  • AngelicParadox1 🔥FieryWildCat🐯 (@AngelicParadox1) reported

    Dear #Telus.. your modem sucks. I should've canceled the second I realized I didn't get the $80/mo deal I signed up for. I pay a ridiculous amount for JUST internet and the friggin modem has shut itself down CONSISTENTLY since I got it. Big mistake choosing telus. Back to SHAW

  • MizzJackson sarah jackson (@MizzJackson) reported

    @JulieMHelps @TELUS It was that call at about 7 am - that the Visa was compromised - but she just hung up on them. I would have thought they would hang up after all this time. They’re going to keep things unplugged and hopefully this will reset itself!