Telus outages and service status in Châteauguay, Quebec

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Châteauguay, Quebec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

• 
  Politics, Sports (@Trumpismme) reported 48 minutes ago from Dollard-Des Ormeaux, Quebec

  As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel Miller (@RachelMiller84) reported 5 minutes ago

  @status_is_down it seems as if Roger's internet is down? I have no internet through my cellphone (it was terribly sluggish yesterday) and only have home internet (Telus) to access wifi right now. #Rogersdown #Rogers #internet

• 
  Steffi Radford (@SteffiRadford) reported 6 minutes ago

  @ScottRCarpenter Wait till the crash and it’ll be a cheap buy lol right now many businesses are down to pre 2015 pricing. I’ve been watching Telus and Capreit because they have high dividends and are super cheap right now. Lots of Canadian stocks right now are skyrocketing which usually happens before a correction.

• 
  Andrew Dyck 🇨🇦 (@ZeroInputGaming) reported 9 minutes ago

  @TELUSsupport My Telus account login screen says my account has been cancelled un- beknownst to me and that I would have 90 days before I would no longer have access yesterday, today I can no longer sign in. I don't know why it was cancelled with 3 lines on that account.

• 
  ᴎiɿɘ (@erinh5995) reported 9 minutes ago

  People from Telus must have a humiliation kink because they keep calling me no matter how much i tell them to **** off.

• 
  Mieke (@MiekeWasHere) reported 13 minutes ago

  @TELUS @TELUSsupport you guys are 100% losing customers due to your horrible customer service. Your AI agent is useless on the phone "I understand" humanising comments being repeated is a waste of everyone's time. No option to bypass the 5 mins of BS with AI agent verifying, only to have to do it again. A lack of proper training in your overseas call centre is obvious. Again, with redundant language meant to intimate an effort to manage expectations, but all it's doing it wasting more time on both ends. That a person needs to get transferred to multiple departments to deal with any services screams disorganisation. What should have been a 15-20 minute call (including hold time) was 2 hours yesterday, with no solutions due to errors on your end "we will call you back in 24-48 hours" on a time sensitive matter that your competition was able to address in 15 mins TOTAL time on the phone. Crazy idea, maybe instead of gauging us to keep the upper brass earning way more money than any company CEO deserves...you can bring customer support back to Canada. You know, make jobs for Canadians. DO NOT REPLY TO ME ON THIS.

• 
  Alan (@Alan13105453) reported 14 minutes ago

  @TELUSsupport Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) that accepted my Telus SIM card after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.

• 
  Clive Bottomley🇨🇦🏁 (@formula1_ca) reported 15 minutes ago

  What the heck is going on @TELUSsupport ? Haven't been able to make a call all day on Telus mobile, still not working at 10pm. "All circuits busy" message all day. When will this be fixed? I'm in Vancouver.

• 
  Unacceptable Cherie B (@CherieBeneteau) reported 16 minutes ago

  @Savage16May My son cracks up at me yelling operator continuously into my phone. AI never understands my problem. Then I start swearing and it hangs up on me 8 months now still can't get my phone to stop dropping calls and my phone won't switch over to wifi calling. But telus only has AI support.

• 
  Akemi Mokoto (@UnAmericanOtaku) reported 17 minutes ago

  @DHurleu @ChibiReviews For Crunchyroll? Not at all. Telus was hacked, not Crunchyroll. Crunchyroll's mistake is the same mistake every company has made: Outsourcing to **** hole countries to save money and not disclosing what happened quickly. It's common, not unique.

• 
  Drew Rickard (@DrewRickard2) reported 18 minutes ago

  @AlanErrington Yes same problem via Telus TV, must be a Global issue??