Telus

Telus Outage Report in Châteauguay, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Châteauguay, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Châteauguay, Montérégie, Québec 01/02/2026 16:20

January 02: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Châteauguay, Montérégie, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Châteauguay, Québec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • Marcus1967 🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Québec

    @my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • smlk4 Farmer S ©️🍻🇨🇦🚜🌾🌎 (@smlk4) reported

    @olkeez1 Constantly for the last year. Our place used to have excellent service. The past week or so has been worse. No kidding Telus better get their **** together.

  • KelseyB18384983 Cluesy (@KelseyB18384983) reported

    @TELUS I need help yog your online chat is not helping. I’m abroad in the UK and my phone is not receiving incoming text messages!? I need them for verification .

  • BillGoodall7 Bill Goodall (@BillGoodall7) reported

    @Ticats @TELUS @McMasterSports I hope the league fails, I wasnt good enough to see you play live last year so I will never spend another dollar to support the CFL, Dont worry though you are not the only ones I will never support again.

  • IronFistPedan 🖕😼 (@IronFistPedan) reported

    You can think what you want about Telus as a company, but they have got to have the best customer service reps out of just about any business going. Called to complain that my bill was a little high, had a nice chat and the guy waved his magic wand and made life easier for me. 👍

  • dtaks Dallas (@dtaks) reported

    @DanAlbas No my bill hasn’t gone down bud service has by more then 50%. Telus could care less just keep saying have over capacity on towers it sucks

  • arekdougy Arek Hautaluoma (@arekdougy) reported

    @AnthonyLacavera @blogTO **** Shaw, **** Telus, **** Roger's, **** Fido. That being said, I'm with Public Mobile, a cheap subsidiary of Telus lol.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @adilally3 @TELUSsupport @RogersHelps That's why a potential merger with Shaw could help them increase competition out West against Telus

  • jasonroy_miller jason (@jasonroy_miller) reported

    @tombielecki At [old job] they tore up the sidewalk for a few months to put in fiber. Afterwards a Telus salesguy came to the door and we said “we’ll buy, how soon can we get on fiber?” and the guy looked startled and said he’d get in contact later. Never heard from him again

  • ShanesBrained Inside Shane's Brain (@ShanesBrained) reported

    Trying to watch the Canada-Germany hockey game this morning. Screen freezes, goes black, comes back, loses audio. Every 10-20 seconds. Commercials: 3 in a row, play perfectly. Switch to a movie channel. Same ****. Shaw sucks. Time to call Telus and see if they suck less.

  • ziparillo Ziparillo (@ziparillo) reported

    @krisster8 So now your a victim but the Canadian people who elected you to that seat then you betray them are the bad people? Well **** you expect a lot more of the same from the East coast to the West coast. PS I hear Telus call center is hiring.