Telus outages and service status in Châteauguay, Quebec

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Châteauguay, Quebec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

• 
  Politics, Sports (@Trumpismme) reported 22 minutes ago from Dollard-Des Ormeaux, Quebec

  As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FROMLOWHTOHIGH (@FROMLOWTOHIGH88) reported 6 minutes ago

  Please share this around. @TELUS @TELUSsupport, explain how it’s acceptable that after months of trying to get my internet fixed, all I’ve ended up with is a much higher bill for the exact same poor service. My internet is still slow, constantly lagging, and barely usable.

• 
  Jose Putanero 🇨🇦 (@JPutanero) reported 6 minutes ago

  @BenRabidoux Most people already have cellphones. Most of the times when I speak to a representative of Telus I come away with the feeling that they are trying to cheat me in some way. It is not a surprise that subscriber growth has slowed down.

• 
  Orange Cone (@CanadianPylon) reported 7 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  Nickspirit (@Nickspirit4) reported 8 minutes ago

  @onesoccer Next time. Show the damn game on one soccer Telus station. Fking bullshit that I have to pay again to watch the U20s

• 
  Mark Burge (@markeburge) reported 12 minutes ago

  Me: please send a tech Telus: okay, but we think it’s a software/network issue on our back end, but the only way to report it is for you to remain on the line and I won’t send a tech till the backend teams says to. And that’s why I’ve been on this call for over 80 minutes now.

• 
  PsudoMike 🇨🇦 (@PsudoMike) reported 12 minutes ago

  Telus posted a $1.8 billion net loss, mostly a $2.1 billion writedown on Telus Digital, its customer service arm. Rough news. AI is eating the contact center model that arm was built on. I've watched Lagos BPO firms sit on this exact bet for years now, and the clock feels like it's moving faster than anyone priced in.

• 
  Nickspirit (@Nickspirit4) reported 13 minutes ago

  @onesoccer It’s not on your station. I have Telus and one soccer and they are playing cpl. wtf

• 
  Mike Brennan (@MikeBre58407055) reported 14 minutes ago

  @MPelletierCIO If she was managing my money, I would redeem my investment. I'm guessing she isn't an actual Telus customer, so is clueless. The problem is the hideous customer service, they would be better if nobody picked up the phone. I cancelled my cable, took weeks.

• 
  Resplendent Beetle (@rangerbob94) reported 21 minutes ago

  @OilersMcDrai We have a weird situation where we only get Telus in one room with the good TV so I like the novelty of watching hockey in the kitchen while I cook/clean but that's a crap TV lol so its subpar but that's a me thing. It's great when I watch in the basement.

• 
  Mark Burge (@markeburge) reported 21 minutes ago

  Me: I can’t access the internet and it’s clear the modem is the issue- there have been no physical changes of where the router has been for the past five years and it’s worked fine and it stopped randomly at 9pm on a Wednesday. Telus: we’re going to waste an hour on the phone