Telus Outage Report in Châteauguay, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Châteauguay, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Châteauguay, Montérégie, Québec
The most recent Telus outage reports came from the following cities: Montréal and Longueuil.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Phone | |
| Montréal |
Phone | |
| Montréal |
Internet | |
| Longueuil |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Châteauguay, Québec
Latest outage, problems and issue reports in Châteauguay and nearby locations:
-
Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
-
alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
-
Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
-
Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
-
TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
-
John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
-
Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
-
TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
-
Politics, Sports
(@Trumpismme) reported
from
Dollard-Des Ormeaux, Québec
As usual Ezra's in the money. If i were a telus customer of be changing companies asap.
-
TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
-
Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
VolatileSky
(@VolatileSky) reported
@TELUSsupport Maybe instruct your call centres to NOT push some garbage contract on people when, you know, one of their family died and they're trying to update and take care of the financials. I don't personally use telus. And after that, I'm sure as hell never going to in the future either.
-
Diana Clark
(@bijboutique) reported
@TELUS Your support forum is a joke. U have customers poised to answer questions from other customers.They can’t give me an account number because they don’t work for public mobile.Instead they make rude comments and post pictures of furniture instruction manuals. It’s a waste of time
-
Lynn Craig
(@Lynncraig43) reported
@Raiikoh1 @TELUS And now ypyneed a new job cause they are outsourcing..great job idiot
-
VolatileSky
(@VolatileSky) reported
"my dad passed away, I need you to remove his name from the account and to update the billing information." "That's too bad, can I upsell you a new internet contract? What carrier are you using for your cellular device?" Thanks @TELUS for being even worse than I expected.
-
Bwenizard Flemizard the Fifth.
(@bwenthesizzler) reported
In other news, Danielle Smith and her cronies sign a deal with Telus so they get $1 per person in Alberta whenever an emergency alert goes out. #EmergencyAlertAlberta
-
ARMI♥️
(@cashewnut810) reported
@AKisilevich So far no issue (telus)
-
Gambling Avenger
(@GamblingAvenge1) reported
@PehPeh75 Rogers has the rights to 90 percent of the league via the RSNs with TSN carrying most of the rest through their ESPN prime time baseball schedule. Apple and MLB Network have games too but last checked, MLB Network is only available through Rogers cable and not Telus or Shaw.
-
Plan With Pathway
(@PathwayPlan) reported
Currently we are experiencing a problem with our @TELUS VoIP telephone system. Only our local number is effected and our Toll-Free number still works. If you need to call us, email us for our Toll Free number. I am confident @TELUSsupport will work to address this outage quickly.
-
Lenny&Squiggy 🇨🇦🐈🐈
(@lenny_squiggy) reported
@JaneFairfax13 Telus has been buying out dozens of health tech companies for decades.They buy the companies to acquire their customers often dispensing of some damn fine tech along the way. Loblaws/Weston are following suit. …truly surprised this hasn’t reached the anti competition police yet
-
Alexandra
(@alexandra_kk94) reported
@JaneFairfax13 Honestly I really like using Telus Health. If I need something small like a prescription or lab work I can book a video call. Saves the trouble of overcrowded walk ins or a month for a doc visit. Our Alberta health care covers it!