Telus

Telus Outage Report in Châteauguay, Montérégie, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Châteauguay, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Châteauguay, Montérégie, Québec 11/15/2025 04:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Châteauguay, Montérégie, Québec

The most recent Telus outage reports came from the following cities: Montréal and Longueuil.

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City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Châteauguay, Québec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bassjay Jayne Bassett (@bassjay) reported

    @TELUSsupport anyway a Telus customer in Ottawa affected by the power outages for 10 days get some grace on our data for this cycle?

  • MoiFriend4ever Als1977 (@MoiFriend4ever) reported

    @jacktodd46 My God Jack.Terrible young men. Tim Hortons, Nike, Telus and Esso the Federal Government should drop @HockeyCanada @NHL the league should bar all of them.

  • XynnMaster XynnMaster (@XynnMaster) reported

    @TELUS i literally cant play games with my friends or make videos bc the internet is too slow, im not joking, no games will connect to servers @TELUSsupport

  • bcoversight BC Oversight (@bcoversight) reported

    @TELUSsupport What support? Maybe Telus should hire more agents so you can actually provide support as what you're supplying now is garbage service.

  • Vella_Raye raise our eye view 🌏 (@Vella_Raye) reported

    If you know someone that has a dispute with any canadian bill, rogers, telus, bell, utilities, credit card, refer them to me. I'll help them for free. There is a dispute and resolution process, and they do not need to suffer it alone.

  • bcoversight BC Oversight (@bcoversight) reported

    @TELUSsupport A formal complaint is being filed against Telus with the CRTC given a failed provision of support services.

  • Joe_Davis1 joedavis (@Joe_Davis1) reported

    @TELUSsupport I moved to Australia and have a new phone plan here, I’m trying to cancel my Telus account but my calls won’t go thru to the international help # - can you help me?

  • Bell_Support Bell Support (@Bell_Support) reported

    @Rae8465 Good morning. If you are still having issues connecting with Telus customers at this time, we would ask that you reach out to tech support via customer care at *611. Thank you. — KB

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @WestJet @KTanPot Again DM us, where we see no resolve and likely non at all. Seems that everyone is hiding something #. You guys, BC ferries, Telus hiding behind DM US with no resolution

  • KatlandKat Kat (@KatlandKat) reported

    @Catvanzyl @TELUSsupport @TELUS I had cable/internet then was trying to do a smartphone (they lied to me outright about what it could do) so when I got the phone and tried to set it up............massive problems so canceled them all. Took months to sort out including a collection agency ...didn't owe anything