Telus outages and service status in Clinton, British Columbia

Problems in the last 24 hours in Clinton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Clinton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  Anti-book banning (@DMadigin) reported 6 minutes ago

  @RogersHelps It was door to door sales and I ended up switching my; cell service (2 numbers), internet and TV service to Rogers based on the salespersons GUARANTEE that Rogers would pay the penalty to leave TELUS. I explicitly with emphasis told him I had JUST renewed with TELUS and there

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  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 8 minutes ago

  TELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.

• 
  Ryan Free Albertan (@Ryanantividvax) reported 9 minutes ago

  @VeeVeeFreeFox It’s just like when I called Telus for support. I keep hanging up and recalling until I have somebody speaking English clear enough I can understand them.

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  Gabriel Araish (@GabrielAraish) reported 9 minutes ago

  @TELUSBusiness I have been trying to get a Bell landline ported over to a Telus business mobility account for over two weeks now and have spoken too many agents to mention and getting bounced around from department to department and nobody is willing to help!!

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  Schneids (@schneid93325644) reported 10 minutes ago

  Does not help when they spend over 8b over 14 years on companies in the Telus Health area will little to no synergy benefits. Ag biz is bad too I hear. Add massive sector headwinds (Elon)… not pretty. They also have to stop silly vanity RE projects.

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  Patrick Kernaghan(He/Him) (@Brevity_ii) reported 11 minutes ago

  @dagdakiayaz @Rogers Switch to Telus. Rogers isn't worth your time and they don't care about customer service. Getting away from them was has been such a good change.

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  BirdDogsnDriftBoats (@OldCitori) reported 12 minutes ago

  @redrock1867 @Rogers If there’s a major Canadian Corporation with worse customer service and communication than Rogers please drop a name. @TELUS has a great opportunity to raid Business market share in Calgary right now.

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  Andy (@Andy17546890107) reported 21 minutes ago

  @nenshi Just like your Fellow BC NDP Party is doing Naheed. Telus building 3 AI sites in Metro Vancouver. No extra baseline dispachable power either ? BC Hydro scrambling saying they will be short 20 % by 2029. But BC NDP puts up 4 more Bird killing windmills to help supply AI power

• 
  Hisham wassouf (@HishamWassoof) reported 22 minutes ago

  @TELUSsupport hi I just witched my mobile line to telus its been 3 hours since i lost my previous provider till now no telus signal on my phone pls help reconnect

• 
  Farhan - Yappatron (@Farhan2IT) reported 22 minutes ago

  @dmacpher @TELUS You need to file a complaint for the complaint part not working in the app. Yo @TELUSsupport