Telus outages and service status in Cobourg, Ontario

Problems in the last 24 hours in Cobourg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cobourg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BlueCrabGames (@BlueCrabGaming) reported 4 minutes ago

  @globeandmail Doesnt matter when 95% of in person storefront enployees are also thick accent indians who scam the customer every chance they get, to increase their commission. Oh and 100% of the csa on the phone are indians. Even when a Telus employee has to call into their special emplyee only line, its all indians. I quit Telus/koodo explicitly because of the indians, one in particular that was a district manager and the most scum snake oil salesmen person i'd ever met.

• 
  heiba9866 (@heiba986627073) reported 4 minutes ago

  @GeorgeHampton25 @WestJet WJ wanted cheap customer service they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any exp in airlines at all

• 
  R𓃟byn (@Hunny_diva) reported 6 minutes ago

  @TELUS What’s the point in this? You DM me and I reply immediately. And no response for hours. Such pathetic support.

• 
  dave316 (@dave316) reported 8 minutes ago

  @nogoodboyo_yvr @TELUS BC Place is a public asset & could split concession revenue in order to help the Caps. Otherwise they'll be empty for all those dates. Current ownership bought the team for 35 million & will sell it for 500 million. No wonder Kerfoot doesn't show his face

• 
  Tegu breaking news. (@tegufy_news) reported 8 minutes ago

  A fibre cut has left Telus customers in several northern B.C. communities without internet, TV, home phone, and wireless services. The outage, affecting areas such as Masset and Prince Rupert, is due to vandalism, according to Telus. The company has not yet provided an estimated time of repair.

• 
  Jonny5AB (@Jonny5AB) reported 8 minutes ago

  @johnIrish007 Telus CEO is stepping down

• 
  Mike Was Right 🇨🇦🇺🇸🇲🇽 (@MikeHumanIntel) reported 9 minutes ago

  @mario4thenorth If I call Rogers or Telus, it takes 90 minutes on hold to talk to some foreigner who will likely not resolve my problem. When I call Mint Mobile in the US, I go through a very friendly Ryan Reynolds AI attendant and talk to an American right away. Plus, they understand and resolve my problem. Canadians have no clue how bad it has become for them.

• 
  Nilesh Kashinath Vikhe (@vikhe_nilesh) reported 12 minutes ago

  @TELUSsupport TELUS SmartHome: repeated false alarms → police dispatch while I was on a flight. Told to pay + upsold $5 add-on. Neighbour had same issue, paid hundreds. Fix the system, don’t monetize faults. Will escalate if unresolved.

• 
  Canadian Financial Markets Update (@CdnFinancialMkt) reported 18 minutes ago

  Evening pod is live. - telus using A I to alter the accents of customer service agents. More news and market data are on the podcast.

• 
  C Woods (@CWoody91) reported 18 minutes ago

  @ShaneWenzel Nenshi should be notified so he can complain louder about the “biggest data breach in Canadian history”. So we now have CRA, Telus,Rogers/Fido, Loblaws and the RCMP firearms owners data breaches, yet the media only covers the Alberta issue