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Telus

Telus Outage Report in Consort, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Consort, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Consort, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahmatthes_
    sarah (@sarahmatthes_) reported

    ok that’s a lie @telus is still worse but seriouslyyyyy **** Rogers

  • beatoabhunter
    John V (@beatoabhunter) reported

    @TELUSsupport @TELUS way to go telus, great customer service! Been on hold over an hour and a half and still no help. Not cool!!

  • chvyshld
    chvyshld (@chvyshld) reported

    @DestructoDawn doesn't change the fact that telus does not have reliable service and their customer service is the worst. no internet is a big deal when its down in our house.

  • RealFakeMacT
    RealFakeMacT (@RealFakeMacT) reported

    @koodo @telus your network coverage in Beaumont Alberta is horrendous. Sitting in front of fountain tire, I have 1 bar and that’s very generous. I can’t even get a speed test to work.

  • JonVPerez
    Jon Perez (@JonVPerez) reported

    @TELUS @TELUSsupport I applaud you for your great "customer service." I encountered some problems, but no one has helped me resolve it. This is the second time that I got screwed. I'm sure this will again be ignored, still I want to post this.

  • beatoabhunter
    John V (@beatoabhunter) reported

    Still on hold @TELUS @TELUSsupport 1:40min now! With service like this sure makes you think about changing phone providers

  • tygerpatches
    Mira 🇨🇦🇭🇷🇯🇲🇺🇸True North! 🗣 (@tygerpatches) reported

    @MarkPavelich @Shawhelp @TELUS OMG so True! The worst is “Are you still watching” WTH?

  • BumbleWander
    Lost Covid (@BumbleWander) reported

    @DestructoDawn @TELUS Did the UCP take over Telus? Otherwise, the errors make it seem hacked.

  • NicoletteOlivia
    Nicolette (@NicoletteOlivia) reported

    @telus @TELUSsupport really has the worst customer service. No call will see you spending less than an hour on the phone. Plus after my 4 days of no internet, where I was promised a $30 credit...I've been charged the full amount. Now waiting OVER AN HOUR to have this sorted out

  • beatoabhunter
    John V (@beatoabhunter) reported

    @TELUS @TELUSsupport yup still on hold! So tell me telus how are the elderly supposed to get help when they do not have a computer and rely on their phone that is not working. This wait period is ridicules