Telus

Telus Outage Report in Consort, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Consort, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Consort and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Consort, Alberta 12/02/2025 08:30

December 02: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • upFronteZine Ralph Grabowski (@upFronteZine) reported

    @mat8iou This one also rejected my gmail address. Odd thing is, my telus account is a business account. I s'pose it's a crude but ineffective way to cut out non-valid requests.

  • FroeseErin Erin Froese (@FroeseErin) reported

    @TELUSsupport why can’t I find any way to add a third subscriber to my mobility-employee purchase plan on your website?! My son is a Telus customer and we want to add him to our plan

  • Gmazz1 Gmazz (@Gmazz1) reported

    @Leah_Holiove @Shawhelp Telus is so much better. Especially on the service end of things. They also dish out discounts to their existing customers like crazy. All u have to do is ask. I’ve been with them since they began Optik TV

  • jm_731 jes. (@jm_731) reported

    @TELUSsupport my kid has an appt tonight using Telus health and it’s saying her healthcard version code is in use. They’re going to cancel if I can’t get it fixed.

  • JoshuaEatonCA Joshua Eaton (伊顿) (@JoshuaEatonCA) reported

    @Ryan_r_Williams My phone bill fluctuates because I'm with @PublicMobile a discount subsidiary of @TELUS. My bill goes up or down based on the price of regular or promotional changes to plans based on my perceived value.

  • tdsin1974 TDSIN (@tdsin1974) reported

    @Leah_Holiove @Shawhelp I think where you live makes is a huge factor. Telus never worked well for me. Never managed to hit promised speeds. Always excuses. Shaw has been better for me overall. I think they both suck at customer service though.

  • geosoccer60 George Panozzo (@geosoccer60) reported

    @Leah_Holiove @Shawhelp We have Telus and the customer service is a struggle. Waiting two hours to get through or get a call back. I know Telus has a great customer retention dept . Try calling Telus

  • bag_cats Habby (@bag_cats) reported

    @Shawhelp @Leah_Holiove Ha....so after 9 hours, they finally acknowledged you! ....at least it wasn't ten hours! Reading your thread.....shaw and telus suck equally. Good luck with your issue! Cheers

  • VGilker Vicky Gilker (@VGilker) reported

    @Leah_Holiove @Shawhelp Shaw is awful, wouldn’t go back to Telus

  • jaimz39 Jim Driedger (@jaimz39) reported

    @TELUS I am in need if unlocking my daughters phone. Older phone given to her and it’s not on a plan. Can you help?