Telus

Telus Outage Report in Cortes Island, Strathcona Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cortes Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cortes Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cortes Island, Strathcona Regional District, British Columbia 01/29/2026 14:25

January 29: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Onebadmum2 seriously. (@Onebadmum2) reported

    @TELUSsupport OMFG make me wait 2 hours on hold and then try and start a video chat without warning then then tell me you'll charge me $150 to come fix my line if it's "not a Telus issue" terrible!

  • ChimpGenes 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 S. JR #TeamPapaya 🧡🇺🇦 (@ChimpGenes) reported

    @TELUSsupport customer complaints number please @TELUS

  • dale4101 Dale (@dale4101) reported

    Come on Mastercard you got to do better. Received a pre paid Mastercard from Telus. Tried 4 times separate occasions doesn’t work. Getting ahold of real person very difficult. Lastnight Saturday got ahold of somebody and have to say the customer service was brutal.

  • Kepler_62f Kepler 62f (@Kepler_62f) reported

    Anyone else in #YYC experiencing a Telus internet outage?

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    @Kamloopskat1 @TELUS I didn't know Shaw had satellite. I'll check into it, thanks. @Telus has been purposely nasty about repairs or service because they are trying to get rid of their satellite customers.

  • cn3311 Awakemama (@cn3311) reported

    @telus why does your site say you’re open until 7pm today and then I call and it says you’re not open? We need better mobility options in Canada because this sucks!

  • DarrylStickler Darryl Stickler (@DarrylStickler) reported

    Great service after I got a direct line from @TELUSsupport this morning. Thank you very much @HPCanada & Telus Support for your wonderful & helpful staff. Both your automated support systems are horribly irritating (at least Telus provided a phone #) but your people were AWESOME

  • claireiniceland Claire ✨ (@claireiniceland) reported

    @sarahelder @TELUS Last week, I saw an ad for nail polish you dip in your drink 🍸 to make sure someone hasn’t roofied it. We are solving the wrong problems. 🙄

  • tehowennathe Brett Morris (@tehowennathe) reported

    My Telus mobile Internet speed is 170Mbps. Not that bad. Moving to Rogers soon. Wonder what my speeds will be like.

  • zk_lonelion Lonelion (@zk_lonelion) reported

    @TELUS @Gssaini11Guri You scammers are quick to pick when I call as a new customer but existing customer have to wait over 2 hours (still waiting) for charging me double my bill amount for the past 3 months TELUS ARE CRIMINALS