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Telus

Telus outages and service status in Cowley, Alberta

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Cowley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowley, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Charles29629184
    Expert Charles Martel (@Charles29629184) reported

    Wait time for @TELUS if you call about becoming a new customer less than 5 min Wait time for a customer of 10 years who is enquiring about his bill. Over an hour. Time to switch?

  • AvoidAmazon
    Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported

    @TELUS @FriendlyFuture @redcrosscanada You guys don’t care. What crap 💩

  • AlbertaMudman
    JE$$E🛢⏳💰🐂 (@AlbertaMudman) reported

    @jkenney I had a Telus hub and it was usually too slow to do anything useful. Have Starlink now and it’s amazing. Just hope this money isn’t going towards the 90’s equivalent of trenching phone lines to farm houses. Maybe talk to @elonmusk before @TELUS

  • Pathan29290591
    Pathan (@Pathan29290591) reported

    @TELUS @TELUSsupport worst company ever! From the past many months you’re just looting me. I will sue your company for sure

  • KrazyKarl15
    Krazy Karl (@KrazyKarl15) reported

    @BucciJeff @jkenney Telus sucks. Neighbor has it an has lots of issues

  • Brodie_Friesen
    Brodie Friesen (@Brodie_Friesen) reported

    This is not ok and it’s 100% on Telus. @TELUSsupport @TELUS I don’t swear much on this app but **** YOU. I would rather have no data or phone number than give you another dollar. Starlink could not have come at a better time, I will be working with Rogers and local carriers to

  • Kanwarsidhu007
    Kanwar Sidhu (@Kanwarsidhu007) reported

    @SamsungCanada @TELUS I gave Samsung another shot by buying a tab s6 after a horrible experience with a galaxy A51 which they didn't help with. Now this tablet has grey bands at the top and bottom. Save your money people look elsewhere!!

  • BucciJeff
    Jeff Bucci (@BucciJeff) reported

    @jkenney Hopefully, it won't be a rip-off like Telus. I still have an unanswered complaint with Telus.

  • bartley_lowe
    Joan Lowe Bartley (@bartley_lowe) reported

    @TELUS Home phone is not working. Set up with a technician ticket #1058298619 for service today. No one has shown up. Poor service, indeed!

  • RoadToTheMaste1
    J. Woolward (He/Him) (@RoadToTheMaste1) reported

    @mchykerda @Albert_Nobbs Oh man, I remember selling & activating these. Telus OTASP *22803 for their CDMA network….the memories.