Telus Outage Report in Cowley, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cowley, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Telus
Telus is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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james duke 71
(@45meduim71) reported
Ya know for company's like telus,shaw,bell and all those cell companies to cut ppl off b4 Christmas is not only gutless and heartless its bloody down right wrong when everyone is going throw a major pandemic it's nothing but greedy and disgustingly wrong u all should b ASHAMED !!
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Aaron Brown
(@ahbrown42) reported
@PrimeBane Our @TELUS Wi-Fi died in the middle of zoom gift opening with the grandparents this morning. It’s been utter garbage for the past 2 weeks.
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Tony Cook
(@Tony__Cook) reported
@ezralevant Imagine how low their ratings would be if CBC Newsworld wasn't the only 24 hours news network on many basic TV packages. It's all I get with Telus Optic without paying for a news package.
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Joe Martin
(@jamthefed) reported
@PrimeBane Telus fibre support is so messed up. There is such a disconnect from regular support and the fibre group
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Lexa Hobenshield
(@LexaHobenshield) reported
from
Anmore, British Columbia
@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
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where the money resides
(@tomiwaoje2) reported
@kuda_hove @Fidomobile Fido truly has some of the worst customer service I’ve ever experienced. Had to switch to Telus and so far the customer service has been pretty amazing *knock on wood*
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MarkSnook
(@MarkVSnook) reported
@Bell_Support I figured that would be the reply. There are people In the Vulnerable Sector that NEED Phones. How can we work together as Telus has to help the Community we live in?
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Kapeeesh
(@Kapeeesh) reported
@TELUS @TELUSsupport makes a lot of sense when you claim to have "fixed" something only to **** it up even worse holy **** its time to go to shaw
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Cohan Fulford
(@urbanehillbilly) reported
@Terry07233422 What I have is a rural internet smart hub via Telus-- it takes a cell signal to a device that uses wifi or ethernet cable to the various devices in the house. It was not bad generally, has got much worse lately, presumably due to covid related use increase.
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Matt
(@albertarulez) reported
@ChrisLaBossiere @Shawhelp @TELUS Telus sucks. My sister mover from Shaw to Telus and is regretting it every day but she is on contract.