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Telus

Telus outages and service status in Cowley, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Cowley, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cowley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowley, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • macidpm
    Trish Maisonville (@macidpm) reported

    They have a list of TELUS mobility clients. When they call me, they don't mention Rogers, only Telus and say "calling from telus, as a longtime customer we see that you ... " So these learning tools should be shared w those responsible for protecting my privacy at TELUS

  • johniosifov
    John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported

    Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

  • DMadigin
    Anti-book banning (@DMadigin) reported

    @RogersHelps It was door to door sales and I ended up switching my; cell service (2 numbers), internet and TV service to Rogers based on the salespersons GUARANTEE that Rogers would pay the penalty to leave TELUS. I explicitly with emphasis told him I had JUST renewed with TELUS and there

  • AlexBC997
    Alex (@AlexBC997) reported

    @brettdrc Telus was never admired. Not that I remember.

  • Sithlor01286450
    Duke the Crusader (@Sithlor01286450) reported

    @Latin2077 @TELUSsupport I can confirm the My Telus App is also down. Could be some sort of maintenance but idk.

  • IAMSMRT1
    Pierre Poilievre can't get his security clearance! (@IAMSMRT1) reported

    @wealthmoose I'd do this in crayon if that would help. This is called a business deal. Google it, it happens all the time. ie: Bell and Telus and Rogers each use the others network as it saves them $ so they don't have to build an entire network saving them $. You seem ignorant of business.

  • Moon_River05
    Lynn Without an E (@Moon_River05) reported

    @Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔

  • joneseygirl2022
    SierraAlphaJuliet (@joneseygirl2022) reported

    @FringedCanuck @Starlink Central Alberta here on Starlink. We have had no issues to speak of here. After years of Telus non-service and dial up speed level internet service, we are really happy with Starlink.

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    Hey @TELUS how is a customer supposed to know when to call you when your automated assistant AND your website do not give your hours of operation? I'm trying to sign up with a new service because I'm sick of @Rogers, and it's proving to be incredibly frustrating!

  • TheHAMCORE
    Mat | HAMCORE (@TheHAMCORE) reported

    @iPixelGalaxy @TELUS Had some issues with ROGERS myself and I decided to just get a eero gateway and additional pod. If I had the money I would get the Ubiquiti Cloud Gateway and a couple PoE pods. If you have a separate modem or can put the current one in bridge mode, I suggest making your own net