Telus outages and service status in Delburne, Alberta

Problems in the last 24 hours in Delburne, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delburne, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Zoltan (@AmazingZoltan) reported 12 minutes ago

  @RightHereEh Telus ain't even close. Rogers is the runaway winner in customer abuse.

• 
  Elli (@ElliMicki) reported 12 minutes ago

  I had the most difficult time communicating with the @TELUS @TELUSsupport agent today. The guy cannot understand and articulate himself properly in plain English. I hate these companies offshoring their service team elsewhere and provide mediocre services to the customers.

• 
  Exoticarguy26🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Exoticargy26) reported 13 minutes ago

  @cdntradegrljenn I use telus and I'm reasonably happy with thier service in the USA.

• 
  skylow (@Skylowone) reported 14 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Most of them have a hard time with the English language. After 45 minutes on the phone with one of them he told me that he will fix the "thing" . I asked him to explain what the " thing" was. He couldn't. Telus is not a serious company.

• 
  Brad Smith (@BradSmi58733925) reported 15 minutes ago

  @RobWardCGY @JeromyYYC @republic_yyc Telus did a lot of damage and upsetting people last time they were in the upgrade mode. With a sales guy right behind. We know.

• 
  Michael Collett 🇺🇦 🇳🇴 🇫🇷 🇮🇪 🇮🇹 (@michaelgcollett) reported 16 minutes ago

  @TELUSsupport Nothing but trouble with Telus. Internet going out constantly for days. Getting technical support from a real human is impossible. Its stupid AI does not listen.

• 
  Right Winged CDN (@DKNExCDN) reported 17 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Call centres throughout Canada are also crap. I know someone who works at one -- third party supplier to Loblaws, Shoppers Drug, etc. The call centre employees don't care at all about the customer or the company, and laugh that they give misleading information such as, "Yes, that product was prepared in Canada." By that they don't mean that it was MADE IN CANADA. They mean that it arrived in a shipment from China and was put into a Canadian package. They laugh about it. I believe that one store was fined for their BS about products being Canadian.

• 
  MTF 🇨🇦 (@EhmTEhf) reported 19 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport they did this years ago. The only company that stopped this was Rogers back in early 2018. I believe it was then, they had so many complaints about overseas, when Guy Lawrence took over he made all these jobs come back to Canada. Bell Media and Telus have always had overseas support. That's why I never dealt with them.

• 
  Upside🇨🇦 (@FindyourUpside) reported 20 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Oh we know. They have a cartel in Canada, need to pay out their retiring CEO and pay signing bonus to new CEO. It's all about profit for them, not service. But to be fair, I talking to someone from Guatemala and it was great interaction.

• 
  RageAgainstTheElites🇨🇦🇮🇹🇺🇦 (@RageAtTheElites) reported 21 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport You wanna pay low mobile rates, talk to the people in India, if not we have the Canadian Cusotmer Service line, but that cost $15 more a month. Your choice.