Telus Outage Report in Deux-Montagnes, Laurentides, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Deux-Montagnes, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Deux-Montagnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Telus
Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Deux-Montagnes, Laurentides, Québec
The most recent Telus outage reports came from the following cities: Montréal and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Deux-Montagnes, Québec
Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:
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Kevin Ilaqua
(@kevinilaqua) reported
from
Vaudreuil-Dorion, Québec
@TELUS for the first time in 10 years I can genuinely say your customer service sucks. Your web store sucks at shipping anything on time, they caused the problem.. but the answer.. just cancel your service.. Okay, I most certainly will.
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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🇨🇦 Marc 🇺🇲
(@Marcus1967) reported
from
Montréal, Québec
@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Politics, Sports
(@Trumpismme) reported
from
Dollard-Des Ormeaux, Québec
As usual Ezra's in the money. If i were a telus customer of be changing companies asap.
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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hmm
(@CodyDoner) reported
@yeahbo1 @OrvilleLloyd @TorontoStar i like this idea...The big 3 (Rogers, Telus, Bell) should be required by law to open there wireless networks for roaming if one goes down. Even at a set small fee. Companies like Interac should be required to have contingency plans and not rely on one provider.
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Stephen Borsy
(@spidey_steve) reported
@I_Am_The_ICT No issues for me. For internet and phone services it affected Rogers customers and I’m on Telus so I was not affected. Credit card transactions were working fine yday, but debit transactions were not. Today, appears to be fully restored. A lot of FUD spread yday
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Fish Creek Brewing Co.
(@fishcreekbeer) reported
@MikeFaulksy @TheBeaverton You assume those major institutions wouldn’t still be with Rogers. They already could have utilized Bell or TELUS but they didn’t. Again: If Interac uses Rogers and Rogers goes down, the fact Faulksy’s Discount Data exists still helps them 0%.
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Mark Shaw
(@MarkShaw24) reported
@PeterKellyBC We just recently switched from that operator to Shaw. As for the quality of service provided by @TELUS users would get better service if they used tin cans and string.
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Philippe Boileau 🇲🇶
(@boileaupa) reported
@VivianBercovici Bell also had issues yesterday all afternoon at the very least. Videotron cellular, data and internet worked perfectly. I'm sure that Elon Musk's satellite internet worked fine too. Not sure about Telus
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makewithmeggie
(@makewithmeggie) reported
@DonnaKuchma @HughSmith1209 @taimhuynh Most home phone service is internet based now. True landline is hard to find. In my area the only true landline was through Telus despite many including rogers offering home phone.
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Shannon edits | (she/her)
(@criticalinsert) reported
I'm sure Bell is glad to own (what is now admittedly an extremely minimal) the remainer of the payphone network across Canada. I'm also positive that many used it yesterday for some very important calls. #bell #payphones #telus
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Doug Redecopp
(@DRedecopp) reported
@mynamesnotgordy Telus: Our customer service cuts off at 5pm-if you wanted someone to answer, you should have called and put on hold before 4:30
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Baked Goods
(@BakedGoodsYYC) reported
@biletubes @MondoAlberta @PierrePoilievre Btw I have worked in the industry for a decade. Including 8 yrs at telus. The network is the part that failed yesterday. Thats not true. SaskTel’s price and service keeps rates in SK far lower than private sector competition has anywhere in the country.
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Jenoco 🇨🇦 🇺🇦
(@Jenoco1) reported
@Linda11119465 @strategywoman There were some Twitter jokes but it's very serious when the outage affects emergency services, interac payments, border crossings, etc., across the country. Even taxis/Uber weren't functioning properly. Luckily we have Telus internet and landline.