Telus

Telus Outage Report in Didsbury, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 12/20/2025 14:25

December 20: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BCKenzee M McKenzie (@BCKenzee) reported

    @bee2216 @TELUS @ShawInfo I've been comparing packages between telus & Shaw today. It appears the package I have with telus I can get for $45 a month cheaper with Shaw. I'm just not sure how their customer service or quality of their services are. I've had way too many issues with telus in the past year.

  • lugassyc Cyrille LUGASSY (@lugassyc) reported

    @TELUS yesterday someone try to remotely deactivate my alarm security system control panel via @alarm.com app. I was told but your technical support just to change my password. Is that enough ? Does it happen often ?

  • bee2216 Bee (Bee@mstdn.ca) (@bee2216) reported

    @BCKenzee @TELUS @ShawInfo Been with Telus 12 yrs, can't get Fibre Optic in my area, they are on the old system of copper. They charge me for Fibre Optic when I can't get the service,they have to actually install under ground. I can't get the speed they offer,Just not possible.I'm going with Shaw in Jan.

  • Aafreenmuzaffar Aafreenie (@Aafreenmuzaffar) reported

    @Bell_Support @TELUS could we connect for your internet packages? I’m sick of @Rogers and their never ending outages.

  • FabricThief Onion Coward + 2 grief markers (@FabricThief) reported

    Almost impressed by how absolute **** Telus makes the experience of modifying their wifi. I just want 2.4Ghz for my printer. I've somehow broken a nail trying, and still haven't done it. (I have a diploma in computers)

  • glanz G (@glanz) reported

    @cmcalgary Shaw Fibre+ 500 with Total TV for $135. I gave up on telus years ago and would never go back

  • LallyAd LallyA (@LallyAd) reported

    @SkylarRadzion @TELUS Switch to Telus wait until the **** show starts tv going down internet barley working.

  • bee2216 Bee (Bee@mstdn.ca) (@bee2216) reported

    @BCKenzee @TELUS @ShawInfo Wow, that's a lot, it all adds up in the end. I'm not sure about Shaw service, Telus just doesn't play fair, Telus is not so great anymore,they went down hill, Must be the Telus Babylon they focus on, it sure isn't what we pay for.

  • dryballslaur Laura O'Donovan (@dryballslaur) reported

    @ConMurphyCarlow Look at the Telus building on Dublin docks.. Stop funding military if they are to be used by/ for other countries via illegal extradition Keep our country neutral as promised if the bullies UK don't want to be Eurozone their issues not ours or our north's

  • melfraser1984 Melissa (@melfraser1984) reported

    @905Habfan Haven’t had an issue with Telus at all