Telus

Telus Outage Report in Didsbury, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 12/08/2025 14:35

December 08: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • livinginavanVI living (@livinginavanVI) reported

    @TELUS @TELUSsupport I am getting fed up with your auto-calls calling my number and there is no dam answer. It disconnects. That is harassment. If it continues I'll be calling the @crtc and putting in a complaint.

  • IzykMatt Matt Izyk (@IzykMatt) reported

    @TELUS @TELUSsupport Got an email saying you support Canadians, Community and the Planet. Maybe start with offering more affordable phone plans to the community and I will buy into what your saying! I just switched to @Bell_Support, they offered a far more affordable option!

  • chantalireland Chantal Ireland (@chantalireland) reported

    @CRTCeng is there way to fight for @TELUS to have service in our area? I called 911 today and they couldn’t hear me, standing on a busy road ten minutes from downtown Victoria. They know about the issue and haven’t done anything. Been bad for two+ years, steadily worse in 2022.

  • Louise94289578 Louise (@Louise94289578) reported

    anyone else having telus outage..landline, internet, tv...telus has 2 hr wait on phone...

  • NFTbag80 b33njammin80 (@NFTbag80) reported

    @Jon_Pardy @AirCanada The worst customer service in order: - Rogers/Bell/Telus all ties for first - Air Canada - Any company that gives me a 4 hour call back, tech support “window” can f right off

  • SandraSigfusson Sandra A Sigfusson ♡ Author - Contemporary Romance (@SandraSigfusson) reported

    @telus. Really? 13 minutes on hold then disconnected? How hard is it to keep a customer on line for assistance?

  • Maria75214364 Maria (@Maria75214364) reported

    Worst experience with @TELUS. Never again.

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    After speaking with @Telus about the ongoing problem I've had trying to download an OS upgrade, and getting even worse service now, I've decided that I will have to write a letter describing this scenario to the CRTC.

  • s_rams73072961 needy@%56£rty (@s_rams73072961) reported

    @TELUSsupport hi we have so many times called to telus toll free to get internet home No one will show up . We're regular customer.

  • tsilhqotin Tŝilhqot'in National Government (@tsilhqotin) reported

    @TELUS The Tŝilhqot’in Territory is twice the size of Vancouver Island and has nearly NO cell service. Having connections like this @Telus initiative are extremely important for us to do business & connect.