Telus

Telus Outage Report in Didsbury, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 09/18/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _sudzy_ Keenan Sutherland (@_sudzy_) reported

    @WHLHitmen @TELUS Better late then never #Hitmen1stGoal Riley Stotts

  • AkhtarJa Javed Akhtar (@AkhtarJa) reported

    @TekSavvyCSR I just got off the phone with "Kurt" and he was of zero help. No timeline, no answers. If the Telus website wasn't such a dumpster fire, I would have booked with them by now.

  • DrizzyRizzii DrizzyRizzii (@DrizzyRizzii) reported

    @ShawInfo @Shawhelp Why ******** am I paying $100 a month to have **** internet that drops all the time it’s been an hour why is my internet down. Like btw 20 mph isn’t 100 that’s called false advertisement and I kinda wanna sue you clowns. Telus has been calling my name.

  • SevenIslandsAg Colin Bergstrom (@SevenIslandsAg) reported

    @ChristiFriesen If you are on Telus you can setup Call Control. The callers have to enter a code to get through. Had to do this for one of my kids, problem solved.

  • ArtieCubed Art New (@ArtieCubed) reported from Edmonton, Alberta

    @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

  • nathan_koop Nathan Koop (@nathan_koop) reported

    On March 8th @TELUS @TELUSsupport charged my visa for a phone order (which was good) except that they then cancelled that order (which was bad). Today, two months later, they finally refunded me. After hours on the phone and in store. :-/

  • ChrisConwayca Chris Conway | Kootenay Rockies Photos 🇨🇦🇳🇿 (@ChrisConwayca) reported

    @JustinTrudeau True enough! My @TELUS bill is down over 20% from a few years ago and I get unlimited data. Definitely a significant improvement.

  • SpenTaku Turbo-Virgin (@SpenTaku) reported

    Feeling better today, but having my first week of 'doing my best' start by getting a small injury in the gym and then getting my cell phone I sent to be repaired coming back unrepaired, with a new repair price of double what I was originally quoted at Telus sucks. Vent tweet over

  • RapHQVicious Kinnon Yee (@RapHQVicious) reported

    @RogersHelps seems like we're having a lot of connection issues in North York. A lot of people in my son's classroom are having unstable internet errors and my work calls experience the same thing. I can only get around it by tethering via Telus

  • M42ra6 m42ra-63 🏴‍☠️ (@M42ra6) reported

    @JustinTrudeau I just called Telus to ask for lower fees. Their response....change providers or reduce service! They are gauging Canadians and it needs to stop!