Telus

Telus Outage Report in Didsbury, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 03/20/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _fetusfilets_ engineer hate account (@_fetusfilets_) reported

    my favourite part of switching my cell service to telus is that I've payed 35 more per month for equal or less quality of service

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport wow is this how you treat you customers. No response to their compaints or pleas. What a shame telus has no accountability. I was told mon someone would call me yet no call and haven't received my new phone just got the bill for no service!

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport what a joke! Was told on monday would get a callback in 72 hrs no response yet. Haven't received my new phone yet for which got tracking# on july 22nd. Instead got a bill for service I never used. This is ridiculous. Need someone @telus to take accountability

  • stevensandor Steven Sandor (@stevensandor) reported

    @BCSpurs @TELUS @onesoccer I believe it has moved to the premium service package.

  • TheBeardoTweets The Beardo🆒 (@TheBeardoTweets) reported

    Naturally, the tech who came to hook up service today isn’t allowed to drill holes. Therefore, without paying for an electrician or Telus to re-wire the incoming connection to the basement, my only option is to run wires out of my pantry across the main floor of my house.

  • itsjasonpillay Jason Pillay (@itsjasonpillay) reported

    @TELUS @TELUSsupport super unhappy with Telus today and the customer service

  • topproducer59 Wendy Hazen (@topproducer59) reported

    TELUS IS THE WORST COMPANY IN THE WORLD FOR CUSTOMER SERVICE . I HAVE DEALT WITH ADT FOR YEARS AND WHEN THEY HOOKED UP WITH TELUS THE SERVICE WHENT DOWNHILL FAST .. 2 hrs on hold ..DO NOT DEAL WITH TELUS OR ADT SECURITY .. LETS TAKE THEM DOWN .. VOICE YOU COMPLAINTS…

  • Corebolt Corebolt (@Corebolt) reported

    @KingstonLegacy Telus couldn't even figure out the number and was saying the sim was deactivated, that said, the damn thing is a max volume and a message came in and made me jump so I think it's still good. Police sounds like the best bet, I'll bring it to the station after work tomorrow.

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    Like, what's wrong with this statement: "Postpaid churn flat Y/Y at 0.64%. Still best in class, but both BCE and Rogers saw better Y/Y trends (down 8bp)" Shouldn't that read "Postpaid churn flat Y/Y at 0.64%. Best. In. Class."? @TD_Canada on @TELUS

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport I opened an inquiry ticket with canada post they said they don't have any scan for the phone does it mean I was lied to by telus. Ridiculous!!! I was then better off at my previous service provider you guys are no different sorry to say but very upset