Telus Outage Report in Didsbury, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Didsbury, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Telus
Telus is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Didsbury, Alberta
Latest outage, problems and issue reports in Didsbury and nearby locations:
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
@wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
@LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alberta Political Accountability Hub (APAH)
(@AlbertaPAH) reported
It's also not just poor quality, but high costs - in large part thanks to telecom companies divvying up the province and refusing to compete with one another in rural areas. For example, if you want internet in Camrose, your choice is Telus, or a company leasing Telus' lines.
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Jenn Annis (she/her)
(@JennAnnis) reported
@DawnainHamilton @TELUSsupport I had heard such great things about Telus but this is easily the worst service I've ever had. "the order needed to be manually reviewed but it looks like nobody did it. too bad".
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Jonathan Wilkinson 🇺🇸🇨🇦
(@jon9641) reported
@TELUSsupport I waited an hour and 30 minutes! Telus has ruined what was once great support for ADT Canada. Any chance you can sell the business back to @ADT ? I left Telus more than a decade ago because of their horrible support. I’m not happy to be back with you!
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Gorn Of Plenty #JeSuisPepe
(@GornofPlenty) reported
@PeterVogel Good lord Peter! How do you burn off 89GB of storage ? I've been a Google/GMail user since 2006 - and I'm only now approaching 15GB of my 17GB limit! Also - Telus blows large chunks. Landline less than $10? Not a bad deal at all from an ILEC. Though my VoIP runs < $ 2/mo..
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Geoff Harris Real Estate
(@geoffharris_re) reported
@TELUSsupport @TELUS Unacceptable wait times for support this morning. 40+ minutes and no help in sight. Online support and going through MyTelus is a joke. Continuous loop of extremely annoying music and reminders that their support is “busy helping others” - not good!!!
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Jack
(@SlidThrone) reported
@DROHUNG @RavenSoftware @TELUS Bruh I didnt even know telus offered 1gig up and down. I have a telus plan and I ******* hate them... $100 a month for 90mbps up and down
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Jackson Tighe
(@Tigge_7) reported
Haven’t even been with @TELUS for 24 hours and already regret switching to their **** company.
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Tick Tock
(@sbwcws) reported
Telus investing $2B to expand fiber optic network in Calgary $TU
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Yard Plots Landscape
(@YardPlots) reported
@TELUSsupport 1 in 25 telus employees show they care about the issues people with multiple barriers have, no wonder your corporation lies to the public about helping PWD's. Too bad the government stopped paying your bill. That tax money would have gone much farther given directly to me
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David Wilson
(@jdavidwilson) reported
@Rogers Just horrified. Long time loyal user since 1985 (Cantel) with 3 phones. When 2 were paid off my bill went up instead of down by $70 and my data upped from 11 to 30 GB and billed a total $260. Telus as a new customer is $165. Over 2 years probably over billed $2,000