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Telus

Telus Outage Report in Didsbury, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • chinookag
    Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag
    Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • paulawhite45
    Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag
    Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nicholas_falvo
    Nick Falvo (@nicholas_falvo) reported

    Just tried calling the @TELUS Cable Locate Support Centre at 1-800-980-0030. Turns out they don't offer support on weekends. Guess I won't be watching the Academy Awards this evening... @TELUSsupport

  • Mindtaker_
    Sentient Amalgamation of Shapes (@Mindtaker_) reported

    Took the advice from @TELUS to call about my horrible internet for the 4th time. Went through all the tips & tricks. Speed before. 16 MBS (Wow 1999) Speed after their help. 10 MBS Thanks for making it worse and wasting my time, at least you are making another "report". #telus

  • MsKateSinclaire
    Kate Sinclaire (@MsKateSinclaire) reported

    Yesterday my phone decided to somehow download 4gb in my pocket while walking to/from my studio (5 min walk each way). Worst part? I’m terrified to call @TELUS to forgive overages bc they’ll blame me. Lost my job a year ago, just making ends meet, $350 phone bill. #friendly!

  • DanielleJN4
    DanielleJN (@DanielleJN4) reported

    @TELUSsupport how many times does my Optik TV box have to initialize when without any notification from Telus updates were being done during prime service hours???

  • theknottyferret
    Tina (@theknottyferret) reported

    @jephjacques I always worry that I have annoyed people with being myself. I dont remember you ever making things awkward, I was probably worrying about myself making things awkward to a high degree. Sorry about our Doctor shortage. Ben has been using the Telus service.

  • AliBodyworker
    Ali Zein 🇱🇧🇨🇦 (@AliBodyworker) reported

    @TELUSsupport we need your support in Delta @TELUSsupport @TELUS your Optic internet has been horrible for the last few days & continues. Your website says no "issues/outrages ". Your support line says there are issues & you are working on them but no time when it will be done.

  • NeverMetSwift13
    S!D (@NeverMetSwift13) reported

    Why when connection goes from LTE to 3G suddenly the internet stops working? Some places on earth where they don't have any LTE, 3G actually works faster! So help me understand @TELUS

  • 1carolynt
    Carolyn (@1carolynt) reported

    @TELUSsupport @TELUS So a download speed of 3.7 and upload of 1.1 and a minimum hour wait. So not providing product that is paid that is paid for and Inexcusably bad service.

  • canucks0
    canucks800 (@canucks0) reported

    @TELUS hi have been a long time telus customer,but switching to shaw by next week . I called customer service to atleast come close what shaw is offering. $25 - 25 gb ...let me knw if you guys can do something .

  • IngridHuntress
    Ingrid, Ontario Minister of Cosplay ✌️❤️🇨🇦 (@IngridHuntress) reported

    All these years of Telus ads using cute animals to market their products. Never once have they used a beaver. That was a mistake. 🦫