Telus

Telus Outage Report in Didsbury, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 01/17/2026 14:25

January 17: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GoddesSammi Sam'ika (@GoddesSammi) reported

    Finally got around to going in to telus to figure out what ******** was up with my phone bill. Now paying $20 less for 18gb more data / month, lol

  • d1g1t4l_nrg d1g1t4l_nrg (@d1g1t4l_nrg) reported

    @chatrmobile You still do not understand! Credit is not what we want! We have to make sure your service is redundant and will be up 99.999% of the time. This outage proves you do not know what you are doing as a mobile provider. Telus did not go down! You did!

  • DDreamboat Carissa (@DDreamboat) reported

    @DrJenGunter Public mobile. Uses the Telus network, but much cheaper.

  • kristafriesen Krista Friesen (@kristafriesen) reported

    @Rogers I later had @TELUS come install a service and they were able to repurpose existing outlets to avoid drilling holes in the side of my house. It would have been appreciated if Rogers had contemplated that idea first.

  • LSKinYYC Larry Kozy (@LSKinYYC) reported

    Is there a more frustrating customer service experience than trying to solve a billing issue with @TELUS?

  • Dubhagan Carnelian Duggan (@Dubhagan) reported

    @SkepCdnChick @DrJenGunter Koodo is owned by Telus and uses their network.

  • SADBOITURTLESTV SadboiturtlesTTV (@SADBOITURTLESTV) reported

    So the internet company I'm with installed fiber but they still only offer only 512 kbps to 9 mbps, they go from $40 to $115, hoping I can move to a new provider but they say they don't service out here but 2 other houses who were on same list are now with @TELUS or @Shawhelp

  • carrieshorey Carrie Shorey 🇨🇦 (@carrieshorey) reported

    @DrJenGunter I use Koodo that is a subsidiary of Telus. If we know anything from the Rogers outage is to make your cellphone a different company from your home internet in case it happens again.

  • Type1Liz Liz Audet (@Type1Liz) reported

    Internet help! Telus or shaw? No gaming needs, only streaming, school, etc. Gimmie the info!

  • meganterriss 🦉 (@meganterriss) reported

    @DrJenGunter Providers like Koodo/freedom/wind - quality of service can depend on where you’ll be geographically. If it’s posssible I would ask people who live in that area if those providers are reliable there. If not I would go with Rogers/bell/Telus/Fido