Telus

Telus Outage Report in Didsbury, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 11/17/2025 00:25

November 17: Problems at Telus

Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisSpace4 ChrisSpace🇨🇦🏳️‍🌈 (@ChrisSpace4) reported

    Been building these ******* fibre networks for 11 years and have NEVER gotten to use the service. Telus has horrible vendors that don’t do their job and never tell the truth. Makes the company look ****** and customers like me extremely angry.

  • TriboGord Gordie 🇨🇦🇺🇦 (@TriboGord) reported

    Dear @TELUS you no longer have the worst web based customer experience available. That title now belongs to @dynaLIFE

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    So Netflix won't work here today, and most of the @Telus satellite tv channels we watch are also down. What a waste of $ they are these days.

  • gereinwarren191 Warren James Gerein (@gereinwarren191) reported

    And apple has no problem with promoting Telus in their ads on twitter. Whether it's good or bad, i dunno.

  • CindyCavanagh2 Cindy Cavanagh (@CindyCavanagh2) reported

    @telus purposely muting & not answering calls for 2 weeks, @MLA_Danielle @shaw not legal! Neither is giving customer cost & changing. Me!

  • AyumusenpaiiDK Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario

    @PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress

  • JohnTho10597374 John Thomas (@JohnTho10597374) reported

    @TELUS @TELUSsupport I have tried 3 times calling for assistance and each has been over an hour wait. How can a customer het help? Starting to wonder if I should have stayed with @RogersBiz

  • catsarecool282 brilliant (@catsarecool282) reported

    @TELUS @TELUSsupport I would just like to say, your internet, is ****. It literally cannot handle more than 1 person at a time using it

  • 5K4D conrad jaye (@5K4D) reported

    @Shawhelp i have been talking to others on shaw who pkay rainbow six siege from BC. They have a ping double what it would be on telus. This is officially a shaw issue. Could someone look into it. @ubisoft will not share server info with regular people. It seems to go through Ont

  • anthony126456 Will sookram (@anthony126456) reported

    TELUS customer service sucks!!!!!!! I cancelled my service and there is a refund. They are not sending it, called them but cannot get anyone and online service doesn’t help either!!!! NEVER Telus again!!!!