Telus Outage Report in Duchess, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duchess, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duchess and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Cam Joe
(@MrCamJoe) reported
@TELUSsupport @RichardStarchuk Hey Telus, want to fix my service with 5G as well. In the k2w1b7 area. I've called numerous times and had tickets opened, been a customer since Clearnet days. Service issues since 5G rollout takes me back to 1990's cell service. Newer $1200 Samsung, done all the trouble shooting
-
Tyler
(@ohiEshu) reported
Maybe I should just sue @TELUS then after three year their **** customer support change my name. Still have my name wrong, postal code wrong despite using my ID to get this info. And they didn't hold up their end of the deal to fix this when they offered me those tv services.
-
bren
(@kiaora24) reported
9 am to 11 am.. that was the frame time that Telus was suppose to come and install this Pure-Fibre Upgrade. So far, not impressed by this service as no one has come .. 2 hours late!! Thinking of changing carriers now. Which would one recommend please?
-
😼
(@_shrimbegin) reported
telus health used to help with this issue 2 years ago, but now the earliest available appointments are routinely 2-3 weeks away. and if they refer you to their clinic for an in person exam, you can expect to get an email saying "sorry we're at capacity, try somewhere else"
-
Rena Woss
(@renawoss) reported
@TELUS IVR ... integrated voice response is a BIG problem. Needs to be programmed so I don't have my time wasted each time I call. I ALWAYS get funnelled to Fiber instead of Copper. This means my time is wasted over and over. I'M PISSED OFF!!!!! FIX THIS!!!!!
-
Dr. Emanuela Tura
(@TuraEmanuela) reported
@dougransom @CMan_CCFP @CBCStephenQuinn Incentives make sense. But this problem has being going on for 20+ years. Sadly it doesn't seem that the govt will do anything. It really feels like the govt is waiting for corps like Telus/Maple to fix this. Switching to a hybrid system like in OZ/NZ/EU may be the only way out
-
🇨🇦Sheri🏳️🌈
(@CanadianScrooge) reported
@HammerwithaK I have a big metal box courtesy of Telus on the side of the house down at the bottom.
-
Rena Woss
(@renawoss) reported
TELUS customer service is HORRIBLE due to IVR system and ridiculous long wait times. Telus is a master at inventing Roadblocks.
-
GBH
(@haliwell51) reported
@IAMRockwell @ValaAfshar Same theory in terms of results/outcomes. High cost with marginal outcomes as no competition. Telus/ Rogers charge what they want. Bad service oh well
-
Ciara Curvey
(@homesweetciara) reported
Alright everyone, my Stripchat, and myClub issues are finally resolved! Next to contact Telus, cause they have let me suffer long enough!!