Telus outages and service status in Duchess, Alberta

Problems in the last 24 hours in Duchess, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duchess, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moon Jay 🚀 🇨🇦 (@MoonJay589) reported 45 seconds ago

  @ProvoGal01 @TELUS @TELUSsupport At least you get calls. My Telus has been broken for over a year. They don't give a ****. Can't get one of the Filipinos to help ever never speak English clear, always hang up, only ever address half the problem. Sent me 4 new boxes. 3 months later down to one android box. There new superior technology, Telus is absolute joke do not use them! My security hole other gong show of broken and useless equipment. I can't cool anything on our stove or the fire alarm goes off and fire department comes.

• 
  candide persan (@CandidePersan) reported 6 minutes ago

  @seblatombe tiens, toute fraiche: Dear User, We regret to inform you of a data security incident at TELUS Digital that involved unauthorized access to certain of our systems

• 
  Ritesh (@treadon) reported 7 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Would you pay an extra $10 a month on your bill for "Domestic Customer Support"? Genuinely curious, maybe this is something Telus can consider.

• 
  peaceful (@Peacefu17647442) reported 12 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Could you also ask them why they give you scammers numbers for service on products

• 
  Jim McLellan (@jimmclellan23) reported 13 minutes ago

  @nogoodboyo_yvr @TELUS TELUS is so poorly run. They couldn’t organize how to get out of a paper bag without 4-6 “deep dives”. Trust me I spent 15 years there. So running a football club would never be sustainable

• 
  S Chowdhury (@simplychowdhury) reported 16 minutes ago from Mississauga, Ontario

  @ProvoGal01 @TELUS @TELUSsupport Because we have allowed lowest common denominator to be the level for Customer Service because as Canadians we are not demanding more and because #1 reason it's a monopoly & consumers we have zero power. You can thanks CRTC while you are at it.

• 
  David Robinson (@CalgaryDave) reported 16 minutes ago

  I'd hate for someone to have my name and number when I don't want them to have that info... Kinda the same way Rogers, Telus, and every damned company instantly sells your personal info to every fool on the face of the planet getting you bogged down by spam calls. If only I were in government... and could pressure regulations to prevent this kind of thing and protect the people I governed... Awkward.

• 
  🦉 (@milleni0wl) reported 18 minutes ago

  Wtf @TELUS @TELUSsupport 1 hr hold time to talk to retention? You’ve promised me credits that aren’t showing up. 3rd follow up! @CRTCeng

• 
  Yojenkz (@JYojenkz) reported 20 minutes ago

  @FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.

• 
  Harry Jassal (@h_jassal) reported 21 minutes ago

  @TELUS can someone please call me ASAP or msg me privately. Over 2.5 hours today back and fourth only for rep to hang up and not call back. Have mobility , home tv, internet, security everything. Will cancel everything and switch over as I'm up for renewal if need be