Telus

Telus Outage Report in Duchess, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duchess, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duchess and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duchess, Alberta 01/19/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WestshoreCasey thatguyyouknow (@WestshoreCasey) reported

    @TELUS @TELUSsupport I have never had such horrible customer service in my whole life.

  • bronwentm Bronwen (@bronwentm) reported

    @TELUSHealth We were calling from our mobile iPhones. About problems with the Telus Health Portal, is that what you mean??

  • MGrignon_ Distant Marc (@MGrignon_) reported

    Hey @TELUS ... your callback service is really BAD!!! I keep answering and there is no one on the line - have someone call back or stop wasting our time!!!

  • rbede Bitcoin Bobbie (@rbede) reported

    Hey @TELUSsupport , i was just again informed the the fibre optic cable that I can see hasn’t been installed. Please understand that I can visual see it and there were two telus service who installed it.

  • himanshu_shik Himanshu Sharma (@himanshu_shik) reported

    @TELUS If you guys are unable to deliver your promise of phone within 2-3 weeks? Why should a consumer pay the price ? What if I cancel my plan ? Can you refund the money ($40 for the phone which I have not received even after almost 1 month) as the money was towards the phone

  • barryrabold Barry Rabold (@barryrabold) reported

    Leaving @TELUS because apparently I’m moving to the boonies and they don’t provide anything more than copper wire service in the new digs... 👋🏼 @ShawInfo

  • mikewestel Mike West (@mikewestel) reported

    @mebuell But Bell and Telus pricing things $1 cheaper than the customer building it themselves is killing rural/remote Internet. Competition is a farce and somebody needs to step in.

  • NigrumEstSnob NigrumEstSnob (@NigrumEstSnob) reported

    @TELUSsupport @TELUS Face ID is no longer working. Took phone to Apple who advised the only fix is a replacement. How do I find out about my warranty?

  • zzobear Zoey 👸🏻 (@zzobear) reported

    really sucks when you actually really wanted to get your homework done and go to your classes but your internet goes down and you’re with telus #worstcustomerservice 🙄🤬

  • teachnref Ryan Doan (@teachnref) reported

    @TELUSsupport the fourth rescheduled appt all because we are outside?Ur working hours. We called ever time, told that we could do it they a “note”on the file and every time no show and no internet or tv for us. Looking after the customer 🤥🤔🙄😮 are you @TELUS ?