Telus

Telus Outage Report in Duchess, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duchess, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duchess and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duchess, Alberta 03/20/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Lidsville Lindsay Brown (@Lidsville) reported

    @matpVI @VanIslandHealth @crystalmundypsy The BC govt forgot to warn itself. Perhaps it thought Telus would just fix it.

  • Warholynn Amanduh (@Warholynn) reported

    @TELUS I mean this with love.., figure your **** out then try again #goodlord

  • nutsofamily Peter Lesa (@nutsofamily) reported

    @TELUSsupport My Telus connect has not been working 2 days. Cannot unblock paused items. Redownloaded, rebooted phone. Also when working couldnt see boosters as it stated not on home network but I was!!

  • SandraSigfusson Sandra A Sigfusson ♡ Author - Contemporary Romance (@SandraSigfusson) reported

    @telus. Really? 13 minutes on hold then disconnected? How hard is it to keep a customer on line for assistance?

  • BigBacon83 Aaron Classic (@BigBacon83) reported

    @TELUS Tried to upgrade phone for another 2 year contract but because I changed the name of my business my credit won't allow zero up front even though I've been a customer for 8 years. It's like you don't want my money. Guess I'll have to buy the phone outright from apple.

  • PoweredXWomen Canada Powered by Women (@PoweredXWomen) reported

    Canadians pay the highest internet and phone charges in the world. A lack of competition allows the telcos to reap millions in profits. Telus now wants to charge a 1.5% credit card processing fee on all customer payments.

  • NFTbag80 b33njammin80 (@NFTbag80) reported

    @Jon_Pardy @AirCanada The worst customer service in order: - Rogers/Bell/Telus all ties for first - Air Canada - Any company that gives me a 4 hour call back, tech support “window” can f right off

  • IzykMatt Matt Izyk (@IzykMatt) reported

    @TELUS @TELUSsupport just got an email saying you support Canadians, community, and the planet. Maybe start by supporting Canadians with more affordable phone plans! That is why I am moving over to @BellMobility

  • denpea2 denpea (@denpea2) reported

    @TELUSsupport Is there an outage of the TELUS Connect app ? Been down for about 24 hours. I'm rebooted everything, reinstalled app. Still not working.

  • StintonAndy Andy Stinton (@StintonAndy) reported

    Cancel my cell service due to poor service from @TELUS , then they called back and offered me deals a third less than I was paying, then put me on hold for 15 mins I hang up .. Nice one, @TELUSsupport