Telus

Telus Outage Report in Duchess, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duchess, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duchess and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duchess, Alberta 01/21/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • memerekim3 KimmieB 🤬🚛 (@memerekim3) reported

    @LetsFishSmarter My cell or internet wasn't down. I have telus cell and bell internet

  • SharonSAug Sharon Smith (@SharonSAug) reported

    @MasonDrm Same here as a Telus customer. Have been a customer of Telus since Bell purchased MTS as MTS had to boot me as a customer. Can't be happier.

  • eileen_irons Eileen Irons (@eileen_irons) reported

    @ShayeGanam I have never had a company harder to deal with than Telus! I broke my contract and switched to Shaw.

  • ItsMagdalenaaa magdalena (@ItsMagdalenaaa) reported

    @chatrmobile thanks Chatr for your half @ssed service. i’m switching to Telus when i get the chance

  • WereleyG Wallace G Wereley (@WereleyG) reported

    @brittlestar I sincerely hope that merger never happens. Rogers, Bell and Telus have too much power already.

  • MarkShaw24 Mark Shaw (@MarkShaw24) reported

    @StrategicThghts @Rogers @TransLink In the late 1990’s Rogers transferred their internet and TV customers to Shaw. In 2000 I switched my mobility service to Telus. 22 years later and Rogers is still a crummy company. #CRTC

  • parkerjulie22 Julie Parker (@parkerjulie22) reported

    @avijustin Time to abolish the CRTC save us lots of tax money, open up the competition. Maybe then Rogers, Telus and Bell will provide better service!

  • MCMassicotte MC Massicotte (@MCMassicotte) reported

    @gmbutts I agree! Very dangerous situation to have one company monopolize 911 service, cell phones, debit machines, etc. Rogers business continuity plans must include MOUs with other telecommunications companies like Shaw, and Telus.

  • DRedecopp Doug Redecopp (@DRedecopp) reported

    @mynamesnotgordy Telus: Our customer service cuts off at 5pm-if you wanted someone to answer, you should have called and put on hold before 4:30

  • JayR29924216 Jay R (@JayR29924216) reported

    @ShayeGanam So how come my Telus internet service was down yesterday as well? Do they subscribe to Rogers for their service?