Telus Outage Report in Duchess, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duchess, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duchess and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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LaMoMo
(@HeidyMo) reported
Had a call w/@TELUS @TELUSsupport team this morning. Very helpful. However, there seems to be a disconnect w/info listed on my acct online vs what the rep sees on file causing more confusion. Something to look into please so as to have better service moving forward.
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Jaidon Watt
(@JaidonWatt) reported
@TELUSsupport How can I cancel my account abroad? Can I be contacted while overseas if I put my Telus sim card back in my phone?
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wolfhsch
(@wolfhsch) reported
@Rogers Unbelievable, I wanted to switch my phone to Rogers but the help from customer service LiveChat is so bad that I changed my mind. Contact me by DM or I will switch to Telus tomorrow
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Woolf’s Ghost
(@woolfs_s) reported
We've messaged @TELUSsupport : @TELUSsupport we've been on the phone for over an hour waiting for help to pay the Telus bill. What is going on over there that you can't manage to deliver any customer service within an hour's time?
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Cilantro in a salad bowl
(@shermyntank) reported
@TELUS thanks for pushing your transaction cost to me but not reducing my service charge for the variable costs you built into pricing my plan….
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Chest Rockwell
(@Chest_Rockwell7) reported
@KyleTWN I've used both Telus and Bell, Bell's reception was always noticeably better, and I find their customer service incomparably better
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TELUS Support
(@TELUSsupport) reported
@denpea2 Hi there! We do not have an active outage that affects the TELUS Connect app, are you still having the issue? If yes, what happens when you try to use the app?
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Sammy
(@electraglide67) reported
Is Telus internet down in Agassiz
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Dave Pasin
(@dave_pasin) reported
@paulnixey @CineplexMovies There’s way too many of these kinds of companies and they’re supposed efficient method of operating these days. Is there any wonder customers get angry with such horrible customer service. Ever try to get a hold of @TELUS and get something resolved, beyond brutal!
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Kristy
(@Kristy91808800) reported
@ryderseashells I crawled into bed thank goodness for cellular service. Lol maybe I’ll burn up some of my excess data I pay for every month and Telus doesn’t let me keep the amounts left. Always feels good lol