Telus

Telus Outage Report in Duchess, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duchess, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duchess and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duchess, Alberta 01/27/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • coachworth Jonas - Fútbol is life! (@coachworth) reported

    When your #Telus service fails during the #SuperBowl #PepsiHalftime . Like AOL dialup in the 90s. I guess that was the throwback experience they wanted?

  • JackieBee_16 JB (@JackieBee_16) reported

    @johnkuppers @TELUS They’re sending me a new cable box to replace one but so much other random issues

  • Here_is_David David (@Here_is_David) reported

    @JackieBee_16 @Apeart22 @TELUS We switched to Telus (further owner of house was a Telus installer) and Internet was horrible. On direct either cable connection to the modem I was getting about 20 mb, evening it dropped to .5 mb a sec. Had two secretive spot & tech said that was the best they could do

  • SocialAssassin2 Shane🏳️‍🌈 (@SocialAssassin2) reported

    Anyone with Telus having pixelation issues?

  • JackieBee_16 JB (@JackieBee_16) reported

    @johnkuppers @TELUS I have those issues all the time, I’m constantly rebooting the boxes - it’s ridiculous. This time on of the wireless the boxes just stopped working altogether. They’re sending me another one but it’s like…there’s never not something wrong

  • iStopper1 C.T. 🇨🇦 (@iStopper1) reported

    I would like to thank @TELUS for such crappy service. My Telus box decides to FREEZE in the middle of the #SuperBowlLVI halftime show. Freezing at the end #MaryJBlige & restarting at the end of #Eminem I couldn’t curse enough words,my recording gone 😡 anger is an understatement

  • CanadaNash Nash (@CanadaNash) reported

    @telus installed on Monday. System is already broken. 14hrs now no internet no tv, on Super bowl weekend. F this. I told the support rep anytime before 2 pm as I’m out at 2:30 he books the appointment at 3. Just got text from telus saying if i’m not there i will be charged $150.

  • cakeis_not_alie Trevor Pott(); (@cakeis_not_alie) reported

    @mlsrar80 @SpaceX @TELUS 10msec extra maybe? Usually less. The DSL has pretty bad latency. Maybe 40msec average for the Starlink?

  • Here_is_David David (@Here_is_David) reported

    @JackieBee_16 @Apeart22 @TELUS We also have security camera with cloud backup and they were cutting out a lot. I was getting it from wife & kids to stop being cheep, pay more and switch back. We did at end of our 2 years and zero issues. I know every area is different and we are in cougar ridge

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    I have NO SERVICE anywhere in BC that I go for thanks Telus