Telus

Telus Outage Report in Duchess, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duchess, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duchess and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duchess, Alberta 03/28/2026 19:55

March 28: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BNBroadcast BNB 🇺🇦🏳️‍🌈🎸🥁🎃 (@BNBroadcast) reported

    @TELUS Is charging customers an additional fee to pay you setting you apart? Is that friendly? **** you #DarrenEntwistle

  • ChrisWCDN Chris Wilson (@ChrisWCDN) reported

    @AlleyDalley @TELUS @TELUSsupport The worst part is when the music stops and your hope goes through the roof only to realize it’s yet another recording telling you how valued you are to them.

  • oceandrive62 Vincent Tondreau (@oceandrive62) reported

    @TELUSsupport awful data service in Orangeville! It’s been down for 3 days now. Nobody at Telus knows when it will be fixed!shameful !

  • jesskube Jess Kube (@jesskube) reported

    Good move though... switching to Telus fiber internet now. 1 Gbps up & down. $80 per month, 2 year contract. No install fee. $150 credit towards shaw cancelation fee. Next day install.

  • colindwhitton Colin Whitton 🇨🇦🇺🇦 (@colindwhitton) reported

    @kirsten__alyssa @TELUS Yes, as soon as you go in and cancel your account you can’t even get into the online access, plus if you need the monthly bills as receipts for income tax they will charge you big time to print and mail them. Rogers lets you access the online account even after closing it.

  • akaredshasta Red Shasta (@akaredshasta) reported

    @TELUSsupport I wish that you offered better service to your customers; the Telus Home Security was what I wanted for my house, but the service is so subpar and the hardware failing so constantly that it makes my life harder instead of easier.

  • Liberalism2021 liberalism not a Liberal (@Liberalism2021) reported

    @rodmickleburgh @TELUS I run a company - and I like profit - that makes me the bad guy/girl/them.

  • Harpree12332366 HarpreetSangha (@Harpree12332366) reported

    As if these companies are not earning enough profits fr the telecom racket - now this "Telus asks CRTC permission to add 1.5% credit card surcharge to customer bills"

  • day_favorite This Day Is (@day_favorite) reported

    @CBCEdmonton If the CRTC approves this, I will cancel my affiliate account that uses the @TELUS network.

  • peddisri Peddi Thakkella (@peddisri) reported

    @TELUSsupport @TELUS I am having the very worst experience with your Smart Home security team. So far 5 times, they have rescheduled the installation appointment. I hope your technician will come in-time to this 6th appointment & going to install it.