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Telus

Telus Outage Report in Duchess, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Duchess, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duchess, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KrisMonti
    kristopher Montanini (@KrisMonti) reported

    @ShawInfo your in store customer service setup is abysmal at best. It’s a 40 minute wait just to swipe my credit card. Please tell me why I shouldn’t switch to Telus?

  • davidtremblayqc
    David Tremblay (@davidtremblayqc) reported

    @Lindo_Cafe @Rogers @TELUS Yeah today is definitely the worst, I got about 9 calls from machines (near Montreal)

  • Lindo_Cafe
    Andre: Love & Peace (@Lindo_Cafe) reported

    @designrdrew @Rogers @TELUS For real? Damn… 😡😡😡

  • VandadYousefi
    Dr. Vandad Yousefi (@VandadYousefi) reported

    @peterblair50 @DrKevinMartin1 I actually think that free market forces are driving primary care in that direction already. Governments do not want MDs as emploees. That's a can of worms they'll never open. But with clinics like Well Health, Telus Healthcare, Maple etc, GPs are heading to a future where .....

  • Straight_Law
    Straight Law Cocktail from Harvie denBok ******* (@Straight_Law) reported

    @Shawhelp Yeah, nice PR effort - we've been dealing with tech support, and so far, I still can't effectively work with the Shaw Internet non-functioning internet. But they're trying again tomorrow. Will keep everyone posted. BTW: @TELUS home system is relatively flawless.

  • GVDuminica
    Valentin Duminica |🇨🇦| (@GVDuminica) reported

    @RogersHelps Any chance Rogers will offer any time soon the Apple Family Setup service for Apple watches? Like Bell and Telus do?

  • tewha
    Steve (@tewha) reported

    I think @TELUS’s cell data network was down for at least an hour. I wish cell companies could have a fall over arranged.

  • Polkameister
    Bill Brasky (@Polkameister) reported

    @rodmickleburgh They both suck for sure but Telus from my experience sucks slightly less than Shaw although if you have a problem when you call Shaw you get actual help...with Telus it is a total joke.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    .@joshnet try-b4-u-buy update? How many days left? Did they empty your bank account yet like Bell/Telus do? Did they say you consumed 300kB of data and need to be throttled now cuz you're a bandwidth hog like Rogers does? Does the service work in all corners of the house?

  • ashleyleung_
    ASHLEY (@ashleyleung_) reported

    @TELUS is the worst ******* worst mobility company