Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 12/11/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Albertabuck13 Albertabuck (@Albertabuck13) reported

    @Haywire_45 I'm no fan of Telus for internet or cell in this area either but simply no choice. Fought for years over pathetic service on air cards and cell phones, but for some reason that smart hubs rocks, something is different how it gets so much better signal, like they are prioritized.

  • boomerz76 Boomerz76 (@boomerz76) reported

    @RogersHelps Clearly you didn’t read the fact that @Telus offers this, that to me is helping stop it. What are you all doing to help? Besides giving me time wasting information or a new phone number?

  • RustyKnuckler Rustyknuckler (@RustyKnuckler) reported

    Anyone else having issue watching @onesoccer on @TELUS ??

  • Ijk90Khan Imran Javed Khan (@Ijk90Khan) reported

    @TELUS @TELUSsupport , after haplessly dealing with your customer service, billing, and loyalty representatives since Tuesday, One Tweet gets the problem fixed within the HOUR! Well I know what to do next time.

  • adilaliyev Adil Aliyev 🇦🇿🇺🇦 (@adilaliyev) reported

    Am I supposed to wait several minutes when @TELUS customer care calls me back? I believe callback means they call me whenever they are available. No?

  • CF48161816 CF (@CF48161816) reported

    @maxfawcett He is more libertarian than ndp, I would never vote for him, health care in BC is a joke if I want a health screening I have to pay 3,000 dollars for a year for telus health since I don't have a doctor No Thanks

  • Teri4112 Teri McGrath (@Teri4112) reported

    @WatsonWork1 @ScharleyTina In my opinion it is Dix that is taking down the NDP - he condones Telus taking over our health care here in BC, he refers to the health act but of course is not specific -it is called gaslighting - shame on him #DefundTheCMPA

  • BShane555 Shane (@BShane555) reported

    @Teri4112 @WatsonWork1 @ScharleyTina Maybe Dix or someone he knows owns shares in Telus… Telus holds so much data on people with all the services they have, how much of that data do they sell w/o customer knowledge? Telus health is clear they de-identify health data for business opportunities.

  • bstjohn2 bяαdeη (@bstjohn2) reported

    @Patrick_ORourke TELUS Call Control for the win. It’s a free service and I get zero spam calls per day.

  • gariovich gariovich (@gariovich) reported

    @TELUS I got the shittiest customer service today. Repulsive. I hung up. You need better people in your HR if the reps I spoke to were suppose to deescalate and solve the situation.