Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 01/04/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • turbulentio Digi (@turbulentio) reported

    @JulieRohrYEG @ShawInfo 4/ The list displayed in Netspot, under the ssid heading, is a good indication if dominant neighborhood provider is shaw, telus, or another vendor. Another way to confirm if the signal coming into your home is poor is to connect to the ISP device with an ethernet cable.

  • CammyMcArthur Cam McArthur (@CammyMcArthur) reported

    @pearlsonally I have Koodo. Telus owns them and haven't had any problems. I pay $50 for 13gb, but that's a non contract plan I'd also recommend fido/virgin mobile but Rogers/bell owns them. You could also get freedom mobile, but their service is a hit or miss sometimes.

  • nivende2 David Niven (@nivende2) reported

    @JulieRohrYEG @Shaybeerta @ShawInfo I have had problems when a neighbour is on the same Shaw or Telus channel as my router. Shaw would know how to fix that remotely by accessing your router .

  • DianeMi84946866 Diane Miles (@DianeMi84946866) reported

    @TELUS How many seniors have you left without phone service because your technicians cannot enter a building? Also just wondering how much you are going to knock off of my mother -in-laws bill because my husband is doing the work for the technician?

  • piyesisbrand Joshua Brass Fraser - Piyêsîs ᐱᔦᓰᓯᐢ Marketing (@piyesisbrand) reported

    @TELUS @TELUSBusiness @TELUSsupport Hi there. I currently have 75 Internet - keeps freezing/slowing down. The signal broke 3 times during a meeting I was hosting. We've been with Telus for years, apparently we are eligible for Fibre Optic, but they keep hanging up. #Calgary #help

  • Wheatlandcounty Wheatland County (@Wheatlandcounty) reported

    𝙇𝙄𝙑𝙀 | #WheatlandCouncil provided approval to send a template letter of support to TELUS and any other service provider who applies to the Canadian Government’s Universal Broadband Fund with the intent to improve broadband services within Wheatland County.

  • funnygurl01 nobody (@funnygurl01) reported

    @Arrrgh2001 @TELUSsupport Just got a $100.00 credit on my telus account because of my migration ***********. Fight for compensation if you are a victim of Telus incompetence and negligence! Pass the word. I will help you with that.

  • langernutrition Abby Langer Nutrition (@langernutrition) reported

    Hey @TELUS and @TELUSsupport - I have to bring my phone back and two different stores telling me I need to request a mailer to send it, two call centre operators told me there are no mailers, please get it together. Worst, most disorganized service ever.

  • MissAshee86 Ashley R (@MissAshee86) reported

    @ShawInfo Seriously sick of paying $140/month for my cable to never work! “Outages” weekly. @TELUS got any good deals?

  • stone4prez Jesse Stone (@stone4prez) reported

    You're a provincial flounder of some kind You're a real lucky koi telus I don't give A ****