Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 12/29/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LLSaunier Lynda-Lee Saunier (@LLSaunier) reported

    One hour on hold with Telus to correct overcharge. Seriously!!!! They tell you all they are doing for the world yet ignore their customer’s!

  • DaleCadeau DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • JaredRashid6 Jared Rashid (@JaredRashid6) reported

    Dear @TELUS @TELUSsupport thanks for encouraging me to leave after fifteen years and become a @Rogers customer. Maybe they won't shut off my service for mischarging my mobility bills or spell my name Garred on my internet bill.

  • tonytibs Tony Thibaudeau (@tonytibs) reported

    @TheJenRollins @TELUSsupport @TELUS has really fallen off on customer service, which was the best of the bunch not so long ago. Good luck

  • akjelgrith andrea (@akjelgrith) reported

    @TheJenRollins @TELUS Telus customer service is absolutely atrocious. I’ve been working with a company for six months and I’ve spent hours trying to figure out their overbilling issue. I never get the same answer twice and it’s always our fault.

  • LGSentinel L Graves (@LGSentinel) reported

    @TheJenRollins @telusmobility I've found @Shawhelp was the best of the 3 major Cdn internet/phone providers because I could phone, quickly get a human who had the knowledge and was empowered to help. Actual internet service quickly became too $$$ & less reliable so–>Telus but phoning in is a 1.5 hr nightmare.

  • XrjhollywoodX Joel Aquin (@XrjhollywoodX) reported from Strathcona County, Alberta

    @TELUSBusiness I’m having problems trying to get help with you company. Can someone DM me to grab my information and contact me. I’m having a Telus Security issue

  • DaleCadeau DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • alexandriab_11 Alexandria Brown is closed for submissions💛💜 (@alexandriab_11) reported

    I wish Canada had anti monopoly legislation like the US so I didn’t have to deal with the trash company that is @TELUS. Been trying for weeks to get my mobility plan sorted and they’re so bad at resolution. Been on the phone for 4 hours. Was in the store for 3 hours. Super joke.

  • quaid_jennifer Jennifer Quaid (@quaid_jennifer) reported

    Counsel now talking about Shaw Mobile. It served a different purpose. Was designed for wireline customer retention, to prevent loss to Telus. Launched in pandemic, with aggressive pricing. Initially successful and then success declined. This occurred before merger talks w/ Rogers