Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 12/13/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TrumpWonTwice Still shadow banned (@TrumpWonTwice) reported

    @Bell_Support "We're here to help". My phone line is down, confirmed by my internet service provider and Bell support says to deal with them to fix Bell's phone line. So sick of the Bell Rogers Telus ********** in Canada. Time to look into #Starlink @SpaceXStarlink

  • HallofGavin Gavin Hall (@HallofGavin) reported

    @stu_neatby I'm in West Royalty/ Winsloe. I know others who have Telus/ Koodo (same 💩, different pile) who've had good coverage. Guess it probably boils down to the angle of the sun, the wind speed velocity of an African Swallow and/ or the tidal schedule.

  • S_ClaytonWeber Clayton Weber (@S_ClaytonWeber) reported

    @belanger_dax @TELUSsupport @TELUS It’s by design. People don’t want to wait. They making record profits last few years too. Service has tanked. Fiancé gets dinged every time we head to shirkston. We 45 mins from the boarder and get hit with it. Call every time. Has roaming off too

  • MarkSweeney Mark Sweeney (@MarkSweeney) reported

    Telus may be crapping all over my day with their bullshit security theatre cancellation policy of insisting they can’t cancel my services without calling me… but at least I’m now boosted with the Bivalent Covid booster shot 💉

  • AngelicParadox1 FieryWildCat (@AngelicParadox1) reported

    Well after a year...I'm switching from #Telus. Their modem sucks. To talk to a human you have to wait over an hour, last time I didn't even get a call back. Do not dm me Telus..I'm going to #ShawCable so I can actually game and have a working modem

  • sogolll_ گل باقالی (@sogolll_) reported

    This exemption was not specified anywhere and since the aim is connecting us to our loved ones in Iran, it doesn’t make any sense! Anyone who is using Telus is a customer and a promotion like this shouldn’t be targeted to only a group of people!

  • bnm5475 Babak Niroomand (@bnm5475) reported

    @TELUS @TELUSsupport Thanks Telus for the support🙏

  • andrewcaron Andrew Caron (@andrewcaron) reported

    How the hell did the @CRTCeng approve @TELUS on their 1.5% add-on fee for credit card payments? That's absurd. Accepting credit cards at par is the cost of secure transactions in a way customers can afford. Terrible, and I repeat - TERRIBLE precedent being set here. Morons.

  • kinleytravels Kinleytravels (@kinleytravels) reported

    I have an appointment today for a Telus tech to come fix a recurring issue. It was scheduled for 9 - 11 am and I have not heard from the tech. Can you please advise if I’m supposed to keep waiting? @TELUSsupport

  • kMwbSrUNjd6OZ3z 佳娜 (@kMwbSrUNjd6OZ3z) reported

    Informatica World 2022 Showcases Customer Adoption of the IDMC . Customers Volvo, Pepsi, ADT, Telus and FreddieMac to share Cloud Modernization success with IDMC at Informatica's annual customer conference Informatica,,,