Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 03/12/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CautionWIP undead pancreas (@CautionWIP) reported

    Oh my gods Telus sucks so hard.

  • jtkulyk Jeremy Kulyk (@jtkulyk) reported

    What’s a better cell service? @RogersMobileCa @TELUS @BellMediaPR or others? I am with Rogers. Their bills ranges drastically, I tried to switch to Telus but it’s taken 4 days to get any kind of support. It seems the monopolies win in the Canadian marketplace.

  • TimScatman Tim Scatman (@TimScatman) reported

    @ctvottawa This is actually insane! It’s impossible to get a Dr and there’s COVID to deal with, damn MonkeyPoxx crap, RSV viruses and Flu season… Telus Health is a necessity and OHIP should cover this, etc. Wtf. 😡

  • SilverCompass Brenda Potter Phelan 🇨🇦🇺🇦 (@SilverCompass) reported

    When exactly did @TELUSsupport get so bad? Waiting to get a credit for a #FIONA fast pass for 100 minutes and counting. Chat BOT is not helpful only frustrating. And let's talk about the fee charge for using a credit card shall we?? 20 years of loyalty should count. #TELUS

  • OCTranspoLive OC Transpo Live (@OCTranspoLive) reported

    Debit/Credit method of payment and video chat function are unavailable at ticket machines due to a Telus internet outage. Cash payments are available. For assistance, please call 613-560-5000 or use the information telephones located near the ticket machines (blue button).

  • tinabot3 daphne143 (@tinabot3) reported

    Choked that @telus is charging a 1.5% fee for using credit cards to pay our bills. We already pay over double what our American/Australian counterparts pay for the same plans. I have been a customer for over 10 years. Something is wrong here.

  • 2KEW13 🇨🇦#RNB KING🇯🇲 (@2KEW13) reported

    @TELUS customer service will forever be HORRIBLE

  • am23799 . (@am23799) reported

    I changed from rogers to telus and now my imessage won’t connect to my number … does anyone know how to fix this???

  • AwesomeCakester AwesomeCakester (@AwesomeCakester) reported

    I swear, if I knew how difficult it epuld be to return this smart home crap to @TELUS I'd never had taken up the free trial. Been trying to get a hold on anyone to help game get a return label and make sure I don't get billed for something I'm not even using for a few days now.

  • OCTranspoLive OC Transpo Live (@OCTranspoLive) reported

    ONGOING: Debit/Credit payments and video chat function are unavailable at some ticket machines due to a Telus internet outage. Credit/debit and video chat function at ticket machines at Line 1 stations is available. 1/2