Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 12/24/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SEMCordova Where It Belongs Prof. Organizer (@SEMCordova) reported

    @telusmobility I believe there is a scam going around using your business. Somebody calling saying they are giving away plans and phones for 40% off. He asked what service provider I am with. I said not Telus. Then he hung up. I don’t think Telus customer service would do this.

  • hobbynijjar Hobby Nijjar (@hobbynijjar) reported

    Hey @telus . Can you describe sending us $200 bill per month for last 5 months . If we have contract with you for $85 a month . We made contact with @TELUSsupport several times . Do you have any solution or we just forgot our money and move to other carriers .

  • nabil01717 Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, Ontario

    Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

  • BlackStangBC Stan Querin (@BlackStangBC) reported

    @Nimbleson @TELUS I was born in canada and of of english descent so my family came from england at some point and i have never asked the gov't for a dime yet i could use the help but being english,irish,french & german i am stubborn and refuse to ask for help

  • timsbits Tim Conrad, APR (@timsbits) reported

    They assure me there will be no charge and the technician will ensure everything is connected so the @TELUS Connect app will work as it should. 14/Kudos to the agent, they really did try the best of all to help.

  • danielmullen Daniel Mullen (@danielmullen) reported

    No Maple for me, as it seems Telus Health wants me as a customer. I am REALLY uneasy with the data they got from me today, in exchange for the offer of having a nurse practitioner do a consult, which did happen, with the conclusion that I need to get to a practitioner in person.

  • Blonde_Duchess Melanie PA Clarke (@Blonde_Duchess) reported

    @TELUS @TELUSsupport been two months since I got the service and I’m still not able to select the channels I want for my #Pik5 not on your website nor on your app. #HELP! Have terrible channels that I didn’t choose #BadCustomerService

  • jwferst Jennifer **** (@jwferst) reported

    @telus woke up not being able to use my phone number. Important communication missed. Need my cell service+number back ASAP

  • dirtybo0ts JJ 🇺🇦 🇭🇹 🏳️‍🌈 (@dirtybo0ts) reported

    @mattdagley They are quite possibly one of the worst companies. Don’t bother with ADT either - they went completely downhill since Telus bought them out.

  • brian9306 Brian Evans (@brian9306) reported

    @mattdagley Remember that Bell and Telus share their networks in the Maritimes, if you had good service from one of their brands and switch to another brand for a better deal, the service is going to be similar. Rogers/Citifone/Zoomer has some good deals and they have a roaming deal to Bell