Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 02/12/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • betamanic Cody Stuart (@betamanic) reported

    @bowcyclesports @dinnerwithjulie @TELUS Because we live in Canada and for some strange reason treated like some sort of backwoods frontier type society where cell phone companies treat customers like they’re laying down the first railways across a new country and therefore able to charge whatever they want

  • Heyheydownthes1 Hey, hey, down the street (@Heyheydownthes1) reported

    @Lytzki @TELUS Wow. Talk about kicking someone when they’re down #fuckcapitalism

  • JeanieGartly Jeanie Gartly (@JeanieGartly) reported

    @dinnerwithjulie @TELUS I would never accept doing this either. If I ever do then I would leave the store and go somewhere else also. That’s beyond ridiculous. I expect customer service with all I pay monthly for any plan. And our data plans here in Canada are still beyond believable. 😬

  • Paul05053660 Paul (@Paul05053660) reported

    @Jennife60434825 @edmontonjournal @TELUS Sounds like poor planning on your part. You need the government to do everything for you?

  • Awcmon1 Shelly Houben (@Awcmon1) reported

    @KTBarnes3 I do this all the time working the drive-in at Telus Spark. When I am in a hurray I just say the first word that comes to me… I ended up writing it down but don’t have time to read…. Lol

  • WetCoastLiving Catherine 🇨🇦 - 💉💉 GenXZeneca (@WetCoastLiving) reported

    @dinnerwithjulie @TELUS I left them a couple of years ago for the abhorrent customer service. I had been a customer for 20 years.

  • snarkivarius Snarkivarius (@snarkivarius) reported

    @Lytzki @Heyheydownthes1 @TELUS It's pretty hard to get in touch with the person I know who (might still) need a phone; might be better to donate to a general Lytton support so they can distribute easily.

  • Hashu74 Hasnain (@Hashu74) reported

    @malmartin @ShawInfo I actually had a bad experience with one of their online chat support agents. Very rude and unprofessional. And look at the coincidence ! @TELUS offered me a lovely two year deal today. Shaw will not survive with their unprofessional and arrogant "agents".

  • Elatix_ elatixlol (@Elatix_) reported

    @LucidCookie @EuroXBL wtf is a telus

  • urbanehillbilly Cohan Fulford (@urbanehillbilly) reported

    @edmontonjournal @TELUS So true-- I took a course for teaching English online, only to find that my @Telus internet connection has become far too slow and unreliable to use for that!