Telus

Telus Outage Report in Durham, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 12/26/2025 13:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Anndi07 Anndi 🏳️‍🌈🌻🇺🇦 (@Anndi07) reported

    Have rebooted my phone multiple times, switched on/off both cellular and wifi toggles, nothing is solving the problem. Apps cannot connect to internet, even on my home wifi which I know is functional, and also with Telus.

  • robs39586635 rob s (@robs39586635) reported

    @UKRinCAN @Videotron Another great gesture by Videotron! Where is Telus and Bell? Come on you cheapskates!!These Ukr folks need help! 🇨🇦🇺🇦

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else’s Telus Pik TV down!?

  • antichefvancity Antichef Vancity (@antichefvancity) reported

    @telusmobility @telus please can you have your team call me? I have a major CS problem after 7 calls that has been escalated to management team member named Jag with my mobilty account. No solutions or resolutions offered or insight. Please HELP!

  • moodyangela Synthetic Animals (@moodyangela) reported

    @PaulDoroshenko @CanuckTraveler @TELUS Their terrible customer service seems to be one way to avoiding having to fix their issues

  • zerocool9000 zerocool (@zerocool9000) reported

    @PatForanCTVNews hi i was hoping you can tell me. I am having ongoing issues with Telus home services because of a mistake they made when i moved my home adress now my bill instead of being $80 is $350. What are my options could ctv matters help if it comes to it.

  • babcock_brad Brad Babcock (@babcock_brad) reported

    @PaulDoroshenko @TELUS Does Telus still charge for data overages? Might be where some of that is coming from unless it’s the same amount every month. Plus phone service for $7?!?!? Something fishy there.

  • Alex_Everatt Alex (@Alex_Everatt) reported

    Not impressed, @TELUSsupport, @TELUS I set up a new phone line for my son w/ explicit directions for no cellular data. I was told this would not be an issue. Now I'm being told this is only provided if I pay an extra $3 per month. I was deceived and that is unacceptable.

  • lolo_avalon Lolo Avalon (@lolo_avalon) reported

    Anybody having consistently weird connectivity issues today? Having to restart my phone, apps don't work, very glitchy 🤔#Connectivity @apple @TELUS

  • moodyangela Synthetic Animals (@moodyangela) reported

    @brettdrc @PaulDoroshenko @TELUS Better but they’re both terrible and exploitative companies We need a nationalized service