Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 09/13/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MumCanadian Canadian Mum (@MumCanadian) reported

    @ChubbyChucks Yes we had it and it was terrible finally went to Telus hub works awesome 1 terabit <spelling for 135, great speed no issues

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @CRTCeng @CCTS_CPRST .@Telus threatens people with decommissioning of rural POTS and what do you do? Nothing. I'm fighting for Emerg services. You are effing the dog. Wanna help? Show you're ACTUALLY a "regulator" and not just a marketer. #CRTC

  • VerySus3 Hugo Williams (@VerySus3) reported

    @alex_n_boyd If I have to log in from the website to make it work with my Telus one more time... (I have to do it almost every time), it's just insultingly bad at this point

  • catswarm melanie (@catswarm) reported

    @TELUSsupport I wouldn’t have wasted all that time with your tech support if I’d known this is how @TELUS wants to receive service requests. Maybe you could add that to the troubleshooting section of your website?

  • 11Rooneys WhistleBlower69 (@11Rooneys) reported

    @TELUSsupport @Microsoft Anyone working this late at Telus Tech Support?

  • algobotnews ALGO BOT NEWS (@algobotnews) reported

    Telus says 5G network now reaches 70% of the Canadian population $TU

  • RobynKLaczy Robyn K Laczy (she) ❄🙆🏻‍♀️ (@RobynKLaczy) reported

    Telus is so rude!

  • jjclak Jean Clark 🇨🇦 (@jjclak) reported

    @DougAlder @Qualifyfor I’m in rural BC. East of the Okanagan Valley. No fibre optic, no cell service. Telus has given me a $25/mo credit to make up for my ****** service. 2 MB’s some days and frequent unexplained drops. Several times a day for several minutes at a time. With the credit I pay $56. 😕

  • manyra Keri-Anne Lawton (@manyra) reported

    @ChubbyChucks UGH. I used to have CCI Wireless (Hays, AB) which was bought by Explornet. The not great service just got worse, bad speeds and no customer service records to help with follow up. We’ve been with Telus Smartnet for a year and love it.

  • WardToma Ward Toma (@WardToma) reported

    @AgDebraM @dsolson100 once we got Telus fibre, no issues