Telus

Telus Outage Report in Durham, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 03/27/2026 22:45

March 27: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jethrogibbs22 Andrew McNulty (@jethrogibbs22) reported

    @TELUS Got to love a in store agents mistake cost your customer $600 just out of Christmas

  • ikkonX Brandon (@ikkonX) reported

    @noahmt18 @Speirs_Official @Bell_Aliant Weird never seen anyone here with Telus

  • max63094 Jason Fletcher (@max63094) reported

    @ahmasonx @TELUS One thing to think about is how overloaded the network got. Once the power went out, everyone was on their phones. I know both Telus and Bell was overloaded big time. The outage was not a normal one, so it caused even more issues

  • JasonAMcLean Jason McLean (@JasonAMcLean) reported

    The customer service provided by Shaw @Shawhelp is ridiculous. Ask for a bit of understanding and you get zero. If you are with Shaw or thinking about going to Shaw I highly suggest you rethink your options. Telus, Bell and Rogers look mighty attractive right now.

  • noahmt18 Noah Topping (@noahmt18) reported

    @Speirs_Official @Bell_Aliant Bell is the worst go for Telus

  • ChelseaMLVC LonelyHunter (@ChelseaMLVC) reported

    @TELUSsupport I keep getting sales calls offering me packages for tv, internet and mobile for new customers even though I’m already a Telus customer (and have been for 20 years). Any way for me to get these calls to stop?

  • stephenbelanger Stephen Belanger (@stephenbelanger) reported

    @brycebaril A family friend wrote some stuff on contract for BC Tel (pre-Telus merger) 30 years ago and still has a support contract with them for it that they keep renewing every couple years so presumably they’re still using it. 😱

  • plafleur hugh jass (@plafleur) reported

    Had reps from Telus come to our house tonight try & sell us home security packages & I said I wasn’t Interested and closed the door. Dereck said I was rude & now I’ve convinced myself it was a scam to find out if we already have home security so they can rob us. I’m not even high

  • myrealdark Real Dark (@myrealdark) reported

    @TELUS Is there a national customer day?

  • Patient20916812 PatientZero (@Patient20916812) reported

    @TELUS Your “data for social good” program has been used for evil by allowing a government agency to track Canadians without their consent. Shut it down now or face legal action.