Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 02/13/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • keri771 Keri (@keri771) reported

    @The280Times @LilHurricaneo @pawprints1986 Might have to check that one out as well. It seems up here I’ll be connected to a partner network but so much cheaper. There’s times I have absolutely no service with Telus or problems for weeks on ends and it’s like why the hell do I pay this for trash

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Happy dance!!! No longer plagued by that piece of **** @TELUS Optik TV. Gone!!!! Doing the Amazon Prime video with extra channels now. Cheaper and hopefully better signal. Also ditched Telus Internet. Nothing wrong with that but too high priced. Got better deal! Yay!

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    Oh good one, Telus - you can't fix this, we have no internet access & your tech is running our mobility data up with a FaceTime call. Just beautiful. Also sounds like you've been charging us for Fibre but not giving us Fibre, according to the tech. If that's the case, you'll be

  • Kautzy82 Neil Kautz (@Kautzy82) reported

    @TELUS TV sucks. Regretting the switch from Shaw Cable.

  • hellodumbdum futureisbleek (@hellodumbdum) reported

    @TELUS DO NOT GET TELUS. IT HAS ONE OF THE WORST SERVICES AND CUSTOMER SERVICE.

  • pattersonbrands Rich Patterson (@pattersonbrands) reported

    @TELUS umm, what the heck's going on with your service in New Westminster? It's been cutting in/out for past 90 mins... something to do with that fibre upgrade?

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    @ShawnKing @TELUS @TELUSsupport Yup sucks! I've learned that all companies make mistakes; you have to keep on top of all your accounts constantly. Visa never gets my balance owing correct from one month to the next perhaps because I'm always paying back more than they expect each month haha!

  • noid_80 noid (@noid_80) reported

    I’m pissed off at both @TELUSsupport and @shawhelp. Signed up with #Telus months ago and they said my #shaw internet would be canceled but it wasn’t. Shaw can see my service from them hasn’t been used for the last couple months but still want to be paid.

  • CURTMAH 馬德豪 (@CURTMAH) reported

    @TELUS internet outage in central Calgary! 1 hour wait? 4 hours no service what gives???

  • Kuss587 Marc-André Poulin (@Kuss587) reported

    @billynova @TELUS Had the same issue recently. Totally lost 5G and LTE. Hasn't happened since 🤷