Telus Outage Report in Durham, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Catelli 2.0 🚣🚴🏕
(@Catelli2Oh) reported
Which is interesting. Because that could mean that Telus (or Bell they share infra) subleases circuits from Rogers. Which would then affect their networks too when Rogers went down. Or it’s just a funky coincidence. (Those happen too)
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Tommy Jeans
(@Myhandle44) reported
@awri125 @CBCNews I’ve been with Telus for nearly 20 years. I’ve had very good service. I think that if a customer shows loyalty instead of moving every other year, you’ll get better service.
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༼ ༎ຶ ෴ ༎ຶ༽
(@kenna88) reported
@telus your service is painfully terrible and you charge out the ***. how is this okay????
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Propellor Advisors
(@propellorSEA) reported
If I ever have to pop out my SIM card to call #911 from my cell phone I will be looking for a new service provider #unacceptable @Rogers @TELUS @Bell_LetsTalk
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Abigail Bimman
(@AbigailBimman) reported
NEW: I asked @FP_Champagne how mutual assistance will actually work. He says in outage he spoke w/Bell & Telus who wanted to help. But since it was a Rogers-specific problem, they couldn’t. He acknowledged mutual assistance won’t always work. More of my invu on @GlobalNational.
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Martin
(@mjwatts85) reported
@TELUS why is it that camping on 5G I get 0.1 Mbps download while a Fido customer on LTE gets 150 Mbps? Sure your network didn't go down like Rogers/Fido, but I can't use it on the regular while I am at the lake.
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Eaton Hamilton
(@eatonhamilton) reported
@jjhorgan We need action from *you* before action from Trudeau. No more Telus Health, better plans for GPs, more GPs, support for nurses and HCW, N95+ in hospitals and schools, HEPAs in every room, CR filters. Upgraded ventilation with MERV 13 or better.
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Catelli 2.0 🚣🚴🏕
(@Catelli2Oh) reported
@johndotbastable In the east, Telus uses Bell towers. Out west, Bell uses Telus towers. They have an infrastructure sharing agreement for the towers. And then Telus has to back-haul that into their network, which likely uses leased Bell and Rogers fiber lines, as Telus has no fiber out here.
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TVBC🇨🇦🇩🇪🇨🇵🇬🇧🇭🇰
(@TVBCRehfer) reported
@renesugar @StephenPunwasi Not all Interac was down. Why? Because Rogers does not host Interac. Rogers and Bell and Telus and many others sell payment processing packages to retailers which in turn connect to Interac. Retailers who buy payment processing services from Rogers got screwed.
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Zeph Something
(@zephsomething) reported
Good lord, all this fuss from @TELUS @TELUSsupport about swapping over to their new cables and the internet will work better on the new cables and my Internet is absolute **** since they made me swap by turning it off. Absolutely atrocious.