Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 04/01/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Miradart David J Foley (@Miradart) reported

    @TELUSsupport Cat got your tongue? I've done the DM thing with TELUS people - as you know. They've basically told me to pound sand - but 'nicely'. NMD. I didn't ask for Google, now you guys won't lift a finger to make sure a customer stays happy. One with a future of MUCH more data use too.

  • marialoi maria loi (@marialoi) reported

    @TELUSsupport The mobility payment is resolved! Now it showed that I am up todate! Thank you! Next my Telus Home Service is having problem too! Luckily I retained all hard copies and again always up to day, I had a credit of one month plus $30.00 in my account! What is going on!

  • Miradart David J Foley (@Miradart) reported

    @TELUSsupport Next question. What's going on with Telus's Norton Security being discontinued? Just got an email telling me I now need to buy Norton LifeLock - for an additional $10/month! Was that basic service not something that Telus included before?

  • amitabh2014 Amitabha (@amitabh2014) reported

    Have u tried lately to contact tech support from #Shaw? Good luck. U go through layers before Shaw putting you on hold for hour. All bragging from @Shawhelp r bogus. Don't believe. No wonder ppl moving to @Telus. I'm thinking too after 20+ yrs. Not worth my time. @calgaryheralds

  • lisa_gruosso Lisa Gruosso (@lisa_gruosso) reported

    @TELUSsupport @telus I am in Victoria BC and the home internet has been very bad the past couple weeks where I get kicked out of zoom. I tried calling you, waited 30 min and use the online chat bot which is useless. How do I get through to you for some service? Or is Shaw better?

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    Went from internet 50 copper wire at my old building now we are with internet 75 FIBRE OPTIK wired and it’s hard wired to the TV AND TELUS BOX AND ALL IT DOES IS FREEZE AND IS SLOW WHEN I VIDEO MY FAM AND FRIENDS LIKE WTF @TELUSsupport @TELUS

  • busybizby bizby (@busybizby) reported

    @everydaymaya @TELUS @TELUSsupport girl what in ******** i had better speeds than this in 2010 out in the sticks wtf

  • amitabh2014 Amitabha (@amitabh2014) reported

    Have u tried lately to contact tech support from #Shaw? Good luck. U go through layers before Shaw putting you on hold for hour. All bragging from @ShawInfo r bogus. Don't believe. No wonder ppl moving to @Telus. I'm thinking too after 20+ yrs. Not worth my time. @calgaryherald

  • thelinahage Lina Hage (@thelinahage) reported

    @ShawInfo @Shawhelp better get their sh!t together. @TELUS is really going to put them out with their crappy service lately. If it’s not 1 thing it’s another. WHY IS MY TV NOT WORKING AND NOBODY AVAILABLE TO SUPPORT?? is it because my internet is terrible and you never fixed it?

  • libtardian Gunny Joe #ImStandingWithMeghan (@libtardian) reported

    now I have it on and totally different channel options.. **** you @telus....