Telus Outage Report in Durham, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Rubenstein
(@mrubenst) reported
@bramabramson I am skeptical that (i) is practical, at least as a remedy to the Friday outage situation. No way that either the Rogers or Telus/Bell network has capacity to handle the traffic from all of each others customers.
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Ben
(@DigitalAdwa) reported
@TELUS @tamarataggart @TELUS is your system down? We are calling customer service but no answer to help correct our internet problem!?
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Sumeet Kumar (he/him)
(@SumeetKumar_) reported
@GiraffesinParis Nah I’m with Telus which makes it even more hilarious how quick competitors wanted to capitalize on ******** up.
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GypsyMouse
(@Gypsymouse) reported
@CBCAlerts As a Shaw customer I’m girding my ***** to change to Telus. When Rogers takes over Shaw I want to be far away. I’m not saying Telus is any better but…maybe?!
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Marilyn Michael
(@Marilyn2222222) reported
Telus Sim card not working
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GypsyMouse
(@Gypsymouse) reported
@theteapixie @CBCAlerts I just know I’m switching from Shaw to Telus before Rogers eats Shaw up. Lord, I don’t want to but I don’t see any way I’ll stay with Shaw given this and Rogers’ abysmal Customer Service récord.
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Jason Bouwmeester
(@JustAnotherJay) reported
@MarkEDaye @FP_Champagne No problem, but as you can see, not very helpful if one of the three goes down, I'd assume if Telus went down Bell would be affected as well in some capacity and vice versa.
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Todd Leveck
(@toddodddd) reported
@AmieVarley Yep and when there was talk of an American company coming in 10 or 12 years ago. To finally lower the price of cell phone carriers in Canada. It was struck down. Saying that Roger's Bell and Telus would loose too much money. More like they would lose too much profit!!
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Gavin Doidge
(@GavinoGav) reported
@Deborahpaleczn1 @CP24 Virgin is owned by Bell. Bells service didn’t go down, it was slower than normal due to an influx of customers relying on their service for their everyday activities. As a Telus customer (they run off bell in Ontario), while it was annoying it still worked for some things.
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Melissa
(@dreamsandcolour) reported
Hey @TELUS based on how hard I’m working to keep me as a Telus customer (aka doing your customer service and Loyalty teams job), I should be getting a commission 🤔 Customers shouldn’t have to fight for YOU to keep their business