Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 12/20/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • apoorv66 Apoorv Badgujar (@apoorv66) reported

    @TELUS @TELUSsupport It could have fixed in the moment, this is horrible service from Telus. Again, today morning I called them, they said appointment has scheduled for April 15, I said I never booked any appointment or got any mail for confirmation, they're saying we have P4

  • stewartbooks2 Daryl Stewart 🇨🇦 (@stewartbooks2) reported

    @jabo_vancouver The Telus lag on that was just stupid. I knew about that goal from you about at least minute before it happened. Actually wondered what ******** you were talking about? 🤪😳

  • apoorv66 Apoorv Badgujar (@apoorv66) reported

    @TELUSsupport I have already sent a text message to Telus Support

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    @GeorgeHampton25 @TELUS salesmen are the problem in our neighborhood. Bunch of shysters.

  • apoorv66 Apoorv Badgujar (@apoorv66) reported

    @TELUS @TELUSsupport on call to get this resolve asap, still they doesn't have any answer. I'm giving hotspot from phone to my PC, so I can work, bought extra data at $100, I don't want any Telus cx to go through these level of service, nowadays no internet means no work and P6

  • alexjames_82 alexjames (@alexjames_82) reported

    Issues experienced with @TELUS in Canada: - Some PVRd shows don't play at all (black screen) - PVRd shows cut off before ep is finished - Some PVRd shows get skipped - UI duplicates show episode list - On demand shows crash when resuming after pause This normal @TELUSsupport ?

  • Lissa2426 Lissa (@Lissa2426) reported

    @TELUS it’s now $14 a day for easy roam in the US, seriously what the heck is with these increased prices, it used to be $7!! This is ludicrous, I will definitely be shopping for a new carrier!! Not that you care but you’ve lost a customer!! 😡

  • pyeinburnaby Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

  • akaRCN RossCreekNation (@akaRCN) reported

    Does anybody else have issues with their Telus Optik cable box constantly freezing & restarting?

  • Webdude18 Webdude1 (@Webdude18) reported

    @drandrewb A disgrace. Primary care is the most important fundamental of health care - not some stupid Telus App. If we don't support Family Docs it will make covid look mild which it wasn't and isn't. The forest is burning not just a tree.