Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 01/13/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sbknapp sbknapp (@sbknapp) reported

    @elks @TELUS Nice try brotha. Now you is going down.

  • ZAKtalksTECH ZAKtalks TECH 🇨🇦 #CES2022 (@ZAKtalksTECH) reported

    @ColbyCakesss Went through similar a couple months ago with switching from Shaw to Telus for TV and internet. Shaw didn't want to do the basic customer service stuff UNTIL they saw that Telus had put fibre in our neighbourhood and was offering insane buyout deals. Too late. Switched.

  • Thesleepingwolf The Book of John 🚴🏻‍♂️📖 (@Thesleepingwolf) reported

    A few months ago I was convinced by Bell to switch cellphone companies from Koodo for 5G and a whole lot more data. But they continue to cause me issues. And at same time @koodo / Telus never really tried to Win Me Back.

  • Prashan42728507 Quick-it-help (@Prashan42728507) reported

    Even the in-house troubleshooters may not pick up on the problem or offer any practical advice to fix it. Let our dedicated Telus TV and internet troubleshooters be your guide in getting everything back on track.

  • TheMnors Mike Norsworthy (@TheMnors) reported

    @TELUS your network still sucks. Full bars. No texts/iMessage going through

  • olumuyiwaayo Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British Columbia

    Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

  • RoarringFlames Travis Arnett (@RoarringFlames) reported

    @NapsAndSarcasm I would say swap your network provider but It looks like your house probably has bad cabling to the local network. If you swap to Telus you might have the same issues. Only one way to find out though.

  • DiscountClown_ ᴊᴀɴᴄᴇᴇ (@DiscountClown_) reported

    TELUS FIX YOUR DAMN WIFI I CANNOT DEAL WITH IS SHXT. 🤬

  • BonitaCanadian 😷Bonita🇨🇦 (@BonitaCanadian) reported

    @TELUSsupport "We have some great options to help you upgrade your device so you don’t experience any service disruptions. We'll help you find a device that you are comfortable with and suits your needs and budget. Visit a TELUS retail store Go online Call us"

  • m_chackemann M-C Hackemann (@m_chackemann) reported

    @NapsAndSarcasm Telus isn't any better...cheaper but even w/ the latest & greatest it still freezes, pixelates (esp on 4K channels) and I get the issue screen a lot. And always during sports 😤