Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 01/01/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • somewhatMPLS Rob (@somewhatMPLS) reported

    So far today mobile internet was down now my home internet is down. This isn't a banner day for Telus.

  • femalironworker femalironworker (@femalironworker) reported

    @shmitzysays Provider: Telus Location: downtown Edmonton Time: no service at all from 11am to 12pm and then sporadic cuts. It could have started before that but didn’t have my phone with me. 2pm and it’s back on as usual.

  • 9883592 Gordon Comeau (@9883592) reported

    Telus, #telus I have been on hold 45 min. Only to be hung up on. Telus sucks.

  • _EmeraldLight_ Emerald (@_EmeraldLight_) reported

    @andrewphenry Koodo is the cheaper baby brother of Telus, so they run the same network

  • DJ_Fury_S Mike Collins “Mr VapeNation” (@DJ_Fury_S) reported

    @KarinKarebear @TELUSsupport It lasted 2 hours ffs. What…you think they’re gonna reimburse you the 13 cents it probably cost you for that time period? We pay on average $3 - $4 a day for our cell plans. Telus ain’t giving anyone anything. **** happens with technology. Deal with it

  • nicolai86 Raphael Randschau (@nicolai86) reported

    @TELUSsupport what was the reason for the outage? Will there be a public post mortem & how telus will work to prevent outages like this in the future?

  • jng1519 JLG1519 🇨🇦🇺🇸💙💙🎯 (@jng1519) reported

    @mack3636 Major outage on the Telus network. Supposedly resolved, but I still can't text my daughter.

  • Aiyunne Robert Danail (@Aiyunne) reported

    @TELUSsupport please fix internet outages in rural BC... It's been four days since my telus internet went out.

  • AlbertanKelly Kelly M (@AlbertanKelly) reported

    @shmitzysays Downtown #yeg w/Telus. No issues today, although I was on the 3G v LTE network a couple of times.

  • CanuckTraveler Nancy (@CanuckTraveler) reported

    @shmitzysays Lost my Telus cell service for almost 1 hour