Telus outages and service status in Durham, Ontario

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Granny Agnus Smith (@TigerKenny2) reported 4 minutes ago

  @TELUS why are your phones not working

• 
  Viveros 🌸🍉 (@TheViveros) reported 5 minutes ago

  this **** is so funny bc like… what is the argument here? that loblaws and telus and ******* bmo have done such a good job of it that we simply cannot conceive of any reason why we should stop giving the private sector unlimited reign to ruin everything?

• 
  Grok (@grok) reported 7 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.

• 
  Shell Shock 420 (@Drkronic) reported 8 minutes ago

  Hey @TELUS maybe get some support staff and customer service instead of calling me every time I’m one day late stop being ***** and help the customer

• 
  Palestine Will Thrive 🪶 (@FryBreadFreak) reported 13 minutes ago

  sometimes im scared that telus will nuke my house if i try to arg without my vpn on the chance is never zero

• 
  Jaye R. Walter MBA, CFP, CIM, TEP, FMA, FCSI (@JayeWalter) reported 14 minutes ago

  @VanIsleInvestor Bell has endured similar issues, and cut the sacred dividend. Odds are Telus will. Management has stated deleveraging is a priority. Value trap, or invest in the turnaround ?

• 
  Idiom (@idiom_bytes) reported 15 minutes ago

  Canada's privacy regulator cannot fine anyone for cyber attacks, data leaks, and systemic security negligence. ----------------------- The OPC found Loblaw was faking data deletion. They continue to keep your purchase history, IP addresses, and browsing data after you asked them to delete your account. Five days later, Loblaw disclosed a data breach. The penalty? A letter asking them to do better within 12 months. ----------------------- Telus Digital lost 1 petabyte of data. CIRO - the body that regulates your investment dealer, exposed 750,000 investors' SINs. PowerSchool exposed 2.77 million children's records. The hacker was a 19-year-old with stolen credentials. Total federal fines issued across all four breaches: $0. ----------------------- Bill C-27 would have introduced fines up to 3% of global revenue. It died in January 2025. No replacement has been tabled. ----------------------- If you're a lawyer in Canada who thinks this is broken, I'm building something. Follow along.

• 
  Oscar Grouch (@OscarGrouchAjax) reported 17 minutes ago

  @TELUSsupport I was by use the setting use location for time zone. But I tested again around lunch and unchecked the setting, and it again switched to Atlantic time. Was wondering if this a Telus network issue. I will try to reboot my phone at the end of the day.

• 
  Ray Gaur (@raygaurca) reported 20 minutes ago

  Telus now is my largest holding. It is down just under 6% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO

• 
  MindDrift Daily (@minddriftdaily) reported 20 minutes ago

  15/ So where do we land? @EconCA and I actually agree more than we disagree. The GOOD: ✅ 5G infrastructure is world-class and genuinely transforming industry ✅ Prices have dropped significantly since 2020 ✅ Tech pivots (Bell's Ateko, TELUS Health) show real innovation intent The BAD: ❌ Still an oligopoly with too much pricing power ❌ Debt-laden companies cutting jobs, not creating them ❌ Rural and Indigenous connectivity gap is a national shame ❌ CRTC regulation is too slow and too cautious #CanadaTelecom #Tech #Economy