Telus outages and service status in Durham, Ontario

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bijboutique (@bijboutique1) reported 9 minutes ago

  @TELUSsupport @TELUS another day and another day without the cable working. Frozen again. Your service is ****! @Rogers now is a good time for a cold call

• 
  Derek Reid (@PigtailReid) reported 9 minutes ago

  @TELUSsupport @MaizeingPete All services suck in Ontario no calling, no texts, no iMessage, no data do better @TELUS quit asking your customers how your service is just make it right worst service ever lately

• 
  Dutty Boukman (@originaljcl) reported 12 minutes ago

  Telus' network is just sooooo bad.

• 
  Ser ouanling, altcoindawg - ตกงาน life. (@ouanling) reported 12 minutes ago

  @cremieuxrecueil I work in group retirement savings. When I was a phone agent most of my calls was about withdrawals. 90% of official complaints was 50 or 60yos with 50k to 80k ( CAD so worthless) trying to scam their way out of a locked in plan. For total garbage like I wanna renovate a bedroom. We handle Telus which is the biggest Télécom, lots of cash. These fking retards making 120k+ get laid off and they call the next day to unlock their locked in plan for financial difficulty. If they manage, the gov will totally rek them because u need projected 30k or less for 12 months. Even if these guys don't work the rest of the year, they're already over. Or we had constantly people retiring early and they'd take out 5k a day to pay only 10% tax. Some up to 100k. Like Jesus retard you're gonna have to pay 40k at tax season. I handle the security now and I see these types every single day.

• 
  Lori Bergman (@bergy1965) reported 13 minutes ago

  @TELUS @TELUSsupport …another day; sent order #, wonder if this will help to find my equipment ordered 2 weeks ago?? Again, @TELUS …brilliant business model.

• 
  Alan Cross 🇨🇦 (@alancross) reported 13 minutes ago

  Oh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT:

• 
  ChinoAleman (@chinoalemano) reported 13 minutes ago

  @JordanW34476060 I’ll be back, just need to give it a little cooldown time. It’s pretty sad that the previous research barely got any recognition, it’s $AMPG's biggest MNO, bigger than Telus, and that’s saying something. Thank you for your support! 🫶

• 
  n (@CheleNik) reported 16 minutes ago

  @VanIsleInvestor @TELUS When I called @TELUSsupport to help fix my. Optik tv issue they said leave a number and we'll call you back and then the hung up before I could leave a number for the 2nd time.

• 
  भव्य खनेजा (@bhavykhaneja) reported 16 minutes ago

  @TELUSsupport @TELUS Why was $6.72 deducted from my account without my authorization after I was promised a $15.68 refund? I haven't used the service for the past three months. I want an explanation and my refund. #TELUS #BillingIssue #ConsumerRights

• 
  Dragon Was Slayed (@522IntoOvertime) reported 18 minutes ago

  @patersonjeff @JayJanower @Rogers Another example of why quasi monopolies are so bad for consumers... there's no accountability for ****** customer service, because there's no real alternative (try getting through to a human at Telus 🙄)