Telus outages and service status in Durham, Ontario

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Olujide 'Chukwudi' Sobola (@sobola_jats) reported 5 minutes ago

  @Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.

• 
  Anne (@anelame) reported 6 minutes ago

  @RogersHelps Shaw legacy client. Need a technician to assess and repair broken phone line. Chat booted me out after 3h wait saying as Shaw customer they couldn’t help (even though I access through Shaw link). poor experience and paying for a broken service now. Telus may be best

• 
  conner petrie (@connerrpetrie) reported 7 minutes ago

  @TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻

• 
  Canadian 🇨🇦 gal (@LaurieKane16) reported 8 minutes ago

  @MelissaLMRogers @TELUSsupport $39/m for Freedom mobile. Unlimited. Free calls to USA and Mexico and of course in Canada. I was with Telus and have never looked back

• 
  scurgeofBond131- the #lunc investor (@NBond131) reported 8 minutes ago

  @yegwave Now they just need to lower there rates for data and phone usage. Telus and rogers have a monopoly up here. Im paying almost 600 a month for a family of 5 to have phones with basic plans. Where you get the same down in the states for 200 or less. No competition up here.

• 
  CrudeBoi (@CrudeBoi67420) reported 9 minutes ago

  @bilal_akh @rory_mg Loll i do not use them due my jobs requiring constant travel out of city limits. Doesn’t matter tho, it’s still a crap service for working out of cities. Telus has crap coverage also, reason why freedom coverage suffers. Yes it may be cheap but quality is quite low. Quality over quantity imo Rogers/Bell/Fido are superior services in Canada.

• 
  TELUS Support (@TELUSsupport) reported 9 minutes ago

  @bshynk Sorry you feel this way Barney, did you need any help with your TELUS services?

• 
  Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reported 9 minutes ago

  @MelissaLMRogers @BAB5K @TELUSsupport I pay 38. It’s with a company called fizz.. I never run out of data. I wouldn’t go back to Telus or any of them ever again.

• 
  Michele (@muffins135) reported 12 minutes ago

  @TELUSsupport Telus should really be giving customers a credit on their bill as the customer had to install the new digital boxes. That was a service that a technician used to do. Plus, I now have to get these boxes to Canada Post. $50 credit would be great. Thanks.

• 
  B R R | Between Reason and Rage (@ReasonAndRage) reported 14 minutes ago

  Have been on hold with @Rogers for over an hour. This is for a business account. Not even an option for a call back, like Telus offers. As with everything else, prices increase, mistakes are rampant, and service gets worse and worse. Really not impressed.