Telus Outage Report in Durham, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Agostino
(@ElizabethEh_YGK) reported
@TELUSsupport trying to port a phone number from an EPP to a newly created account in my family plan. No answer when calling yesterday, and now the phone number says Telus customer service is closed today. I have a limited time to get this done!
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Carlos Mcc
(@CarlosMccfilms) reported
@TELUS not sure how you've been getting away with charging people while they wait for their sim card to arrive. Found out today while waiting for my new sim card to arrive I was getting billed even though I can't even use any of my features or service.
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Espen Garteig
(@esp500) reported
@TELUSsupport Hour wait to talk with someone. Terrible service at Telus
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Corissa Boehler
(@CorrissaBoehler) reported
@TELUS I am STILL waiting to get through to someone in the EPP Billing department. It should not be this hard to talk to someone. It has never been less than an hour wait for at minimum two weeks!
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Dissident Aggressor
(@ChromeMonster) reported
@CTVNews @TELUS An oligopoly trying to get more money from consumers on top of their oligopolistic pricing. What a bunch of ***** scoundrels. I’ll never switch to this company.
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Jackie Seidel, PhD
(@JackieSeidel1) reported
@TELUS what if tech doesn’t show for repair appt? I need to leave. Your “agents are helping other customers” & I’ve been on hold for 25+ minutes. Last weekend was on hold for 2 hrs for mobility issues & 1 hr for internet tech issues. Tired of your hold music & corporate bragging.
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Mac
(@MacMcGregr) reported
@TELUS @TELUSsupport I’ve been on hold for over an hour on your customer support line. Is there anyone there?! Also - at this point, calling it a customer support line seems a bit misleading, don’t you think? #telus #sos
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iFineFILMZ Studio
(@AmrikSinghPabla) reported
@elonmusk When will Tesla release a phone with satellite signal? Rogers, Bell & Telus are robbing us #Canadians. Imagine through Tesla cell phone you may call all around the world without costing you extra and having an unlimited internet data. @Rogers & @Bell would be crying.
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Reagan Podelec🍁🏒
(@ReaganPodelec) reported
@Irish_Intellect @Sportsnet Center ice on Telus Optik works. It's $200 a season. Zero issues. Painful but it works
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John Thomas
(@JohnTho10597374) reported
@TELUS @TELUSsupport I have tried 3 times calling for assistance and each has been over an hour wait. How can a customer het help? Starting to wonder if I should have stayed with @RogersBiz