Telus

Telus Outage Report in Durham, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 11/12/2025 21:20

November 12: Problems at Telus

Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ElizabethEdgett Elizabeth Edgett ☂️🧢🌊😷😷🌊🚀🧢💰 (@ElizabethEdgett) reported

    @Telus @TELUSsupport #Telus Telus says they don't support the latest version of Firefox.

  • ElizabethEdgett Elizabeth Edgett ☂️🧢🌊😷😷🌊🚀🧢💰 (@ElizabethEdgett) reported

    @Telus @TELUSsupport #Telus #Canada So Telus can't even support a credit card expiry date change on their website. Telus, this is not rocket science.

  • ElizabethEdgett Elizabeth Edgett ☂️🧢🌊😷😷🌊🚀🧢💰 (@ElizabethEdgett) reported

    @Telus @TELUSsupport #Telus Telus says they don't support the latest version of Firefox. Instead, they recommend an old, unsupported browser, Explorer 11. WHAT!?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @ElizabethEdgett Hi Elizabeth! We are here to help! Please call this phone number  1-800-777-1888 or dial #227 from a Telus phone.

  • Lepawin LesliePW (@Lepawin) reported

    @HistoryTVCanada well, it’s not a provider issue, as Twitter is saying Bell, Rogers and Telus are all showing Canadian Pickers instead of @CurseOfOak. In 🇨🇦 we wait 5 days to watch after 🇺🇸 but now we don’t even get the episode? Not cool. Lots of pissed of Canadians tonight.

  • Prashan42728507 Quick-it-help (@Prashan42728507) reported

    Do you need Telus TV and internet troubleshooting? Telus TV and the internet make up the core of your personal and professional life. When something goes wrong with the TV and internet, the issues can be so vast that you don’t even know where to begin solving the problem.

  • StockMKTNewz Stock Market News (@StockMKTNewz) reported

    Worst performing large cap stocks in today's early trading Live Nation $LYV Confluent $CFLT Peloton $PTON Tesla $TSLA Toast $TOST GlobalFoundries $GFS LightSpeed $LSPD GoodRx $GDRX Merck $MRK Paylocity $PCTY Dominion $D Crown Castle $CCI Zoom $ZM Telus $TIXT $PTC $CCAC $FRSH

  • BonitaCanadian 😷Bonita🇨🇦 (@BonitaCanadian) reported

    @TELUSsupport "We have some great options to help you upgrade your device so you don’t experience any service disruptions. We'll help you find a device that you are comfortable with and suits your needs and budget. Visit a TELUS retail store Go online Call us"

  • ProudAlbertanCA ProudAlbertan (@ProudAlbertanCA) reported

    @TELUS I pay over $90 a month hardly use my data & when I’m not on wifi at home I’m lucky if I can get the phone to work. Great customer service ****** product I’ll be calling Shaw

  • Hach_eh Games are not worth their human cost. (@Hach_eh) reported

    @ThoughtSlime This is, unfortunately, common for Bell. Also for Rogers, and Telus, and most of the providers who lease their service. They all ******' suck so much, I hate it.