Telus Outage Report in Durham, Ontario
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Durham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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@katheren (@Katherenfog) reportedWow what crooks! I have officially just switched back to Shaw! Damn Telus for making promises they would NOT uphold! What stress & confusion they left in their wake! Curses for offering me a Visa gift card & then reneging! I bought stuff 'knowing' I had that $400 card coming! Grr
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Connie #ClimateEmergencyIsReal (@penner_connie) reported@RagingLibNana @TheJenRollins I'm a Shaw customer too going way back to when they took over Videotron 70s, but everything I am reading says Telus is superior is Speed and reliability. I'm still debating, they are offering a 55" TV but I'm not getting cable do I still want a big TV where would I put stage lol
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!
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@katheren (@Katherenfog) reported@TELUSsupport I called in but never given what was promised. She told me 3 times that 'she' is a consumer too & maybe best to return to Shaw! You folks came to MY door 4 times to get me to switch service providers then 100% let me down! Lump of coal for sneaky door Telus sales people!
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Red in SK (@RedMauz) reported@KyleGunderson Been with Telus for years...no issues! And have always had amazing customer service at the Centre Mall shop!
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Jesse Rolufs (@JesseRolufs) reported@SunnnyBeeee @KyleGunderson Switched to Bell fairly recently, and while my plan isn't quite as good as it was under Telus, the coverage and service is equivalent (and I haven't had to deal with the aforementioned billing issue).
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Astrotuna (@Astrotuna) reportedUntil and unless the big boys like Bell, Rogers and Telus are forced to put better high-speed CPs in rural spots, VIA is gonna have **** ******* WiFi. Or blame VIA for a national infrastructure that sucks ***** because nobody holds Bell, Rogers and Telus to account.
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Glen Byers (@ByersGlen) reported@TELUSsupport Another month, and @telus still charging for a service they haven't provided since October 31. Now 3 bills later. How do you say consumer fraud. @crtceng
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Rebecca Richards (@r_steffenson) reported@KyleGunderson I've been with Telus for about 6 years and they've been great. My customer service has been better than I was getting from SaskTel.
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Garry Mullen (@GarrythePastor) reportedDear #Telus - you never cease to surprise me. You invite me to arrange a callback. And when it happens, you transfer me to another office, which is CLOSED. and my booked call is cancelled. Are you kidding me?