Telus

Telus Outage Report in Durham, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 01/12/2026 22:25

January 12: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    I never met 2 face company like Telus.I can't believe the stuff that there making me do verification all over again expect with no way to talk cra even this two times before the 1st cycle of billing do not I repeat do a business account with them

  • rowlandr Robin Rowland (@rowlandr) reported

    @TELUSsupport Telus promised a free on demand movie after the northern BC blackout, The movie I chose is on my bill.

  • DIYMANIACJP DIY_Maniac (@DIYMANIACJP) reported

    Man…. @TELUS PR group must be working night and day on this bad press. Has been 6 days since their last tweet. #Greed

  • por_qpine Myles (@por_qpine) reported

    @Bell_Support Thinking of switching my mobile from @TELUS, since their tech support takes days to answer any queries. Easy question for you: For Email > SMS, does Bell deliver the SMS messages from a consistent number, or a range? Can you indicate the # or range Bell uses?

  • SeaGal2006 1Day@aTime (@SeaGal2006) reported

    @globeandmail Aside from polarizing access, what about integration of information? I saw a short vid on social media where a patient who was seeing a doc under Telus health had trouble catching up her publicly funded GP 'cuz there is no link of info.

  • SpitFps -Spitfire- V2 (@SpitFps) reported

    @TELUS fix your dogshit internet PLEASE

  • MarcRavingMad Marc. Raving. Mad. (@MarcRavingMad) reported

    I feel bad for Telus because, with Bell and Rogers constantly ******* up, it's hard for them to get people to realize that they're equally ******.

  • jmarcus_md Jonathan Marcus (@jmarcus_md) reported

    @kkeshavjee I think it’d be hard to get tech leaders to say, “I work for Telus, etc, but their goals are not aligned with what’s needed to fix healthcare.” But this is what needs to happen. Across conflicted parties in all fields. 5/

  • Miss_KittyCat80 Catherine Belliveau (@Miss_KittyCat80) reported

    Whoever hacked my Telus account just tried to gain access again. Wtf is going on!

  • schizostalker b (@schizostalker) reported

    I give Telus $90/month just for my data to still be ****