Telus outages and service status in Durham, Ontario

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DividendBoomer (@BoomerDivvies) reported 6 minutes ago

  @TELUS $T.TO I hate your company. Truly. Been a business customer for decades just to be treated like ****. Dealing with an issue, a serious mistake on YOUR part, has been gruelling and terrible. The incompetence from your side is inexcusable. Your departments don’t talk to each other leading me to coordinate everything. Hopefully I’ll be able to file a complaint against you with regulators. And you also have a cell tower on our site for which you’re currently asking for a lease extension. That’s gonna cost you big time.

• 
  starfishlb (@Starfishlb) reported 7 minutes ago

  How to ruin a business by @telus a business moves & brings telus they state same # but lie & then stated same accnt # but lied & then cut off the bus bc bus was paying old accnt # and telus not set back up 10 days later !!! WTF on hold for 8 hours not fixed

• 
  Prabu 🇮🇳🇨🇦 (@mprabu85) reported 7 minutes ago

  @TELUS Still nobody reached out yet. Pathetic service. @TELUSsupport #telus

• 
  Vancouver Island Guy 🌊 (@VanIsleInvestor) reported 12 minutes ago

  After a month since reporting quarterly results and cutting the dividend $T Telus is down -10.74% For the folks that continued to say the dividend cut was already baked in...it wasn't. Many aren't in the price of the stock despite the price drop leading up to the anticipated cut. Many experts on BNN were wrong and did not sell anticipating a quick reversal once the dividend was cut. After 30 days an approx. 17% spread between Telus and $BCE BCE & $RCI.b Rogers.

• 
  Reiko Koyama (@reikokoyama79) reported 14 minutes ago

  I've been trying to cancel my @TELUSsupport @TELUS services since Wednesday. I just got told they couldn't authenticate me, with my name & account number. I guess when you make it impossible to cancel, you figure we'll just keep paying, so it doesnt impact our credit.

• 
  Re Boot (@rebo0ot) reported 18 minutes ago

  @TELUS @reikokoyama79 I propose a new federal law. When phoning a customer service department, if you don’t get a live human answering within 5 minutes, a $50.00 will be given to the customer. And for each subsequent 5 minute wait, another $50.00. Maximum payout to customer $1000.00.

• 
  DKP (@Dkpower33) reported 20 minutes ago

  @conorsvan1 I'll never ever use a anything telus again because of exactly this, only this did it to me with home internet once.

• 
  ⚡️₿ is Hope (@Hawkmo0n) reported 20 minutes ago

  @BoomerDivvies @TELUS Amen!! The duopoly situation that CRTC allowed with Rogers and Telus is one of the leading reasons they can get away with such horrific service.

• 
  Onashi Gitsune (@OnashiGitsune) reported 25 minutes ago

  @bears_aware @VoteCanadaCom @TELUS Rogers does it too. I chased a stinkard who was dropping flyers on the floor and knocking on our doors. They pay landlords to give them a key to our maiboxes so they can stuff them with ****. Plus they robocall several times per week from different numbers.

• 
  Perucio (@MrPerucio) reported 28 minutes ago

  @BoomerDivvies @TELUS Telus has dropped the ball big time over the last decade. They have zero interest in regards to customer retention and loyalty - very unfortunate