Telus

Telus Outage Report in Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Durham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Durham, Ontario 12/21/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Wonton_ Wonton 💙💛 (@Wonton_) reported

    @BRENTHOR Weirdly, and it somewhat hurts to say thic cause I have no love for any of these cartel members, Telus has always been rock-solid to me with basically 0 outages or issues ever Maybe that's just dependent on the wires where I happen to live though lol

  • JamesFM99 James (@JamesFM99) reported

    @Shawhelp @Dana_Wah You’ve been down for 12 hours should l call Telus?

  • miller_brendan Brendan Miller (@miller_brendan) reported

    @TELUSsupport is telus mobility down? I all of a sudden have no service

  • letnloose44 Ross Watson (@letnloose44) reported

    @TELUSBusiness,@TELUSsupport,@TELUS is everyone working from home still and not doing support,hour on phone,then try 2nd and says 15mins,still waiting after another hour?WTH??

  • Janeenius j.neener (@Janeenius) reported

    PSA: Never, under any circumstances, get stuck with Telus Home Security. Crappy equipment. Very expensive. No support. Endless contract that costs a fortune to escape from. I’m told Arlo is cheaper and better by far.

  • EMargor1 EMARGOR (@EMargor1) reported

    @TheTorontoSun He’s a meany. Had him as a customer once. Came in and threw his Clearnet phone at reps (me) once Telus acquired Clearnet. Loved and Miss Clearnet not the actions of this man. He’s greedy and rude person. All about himself not the environment.

  • lifeisshort1326 psingh13260@gmail.com (@lifeisshort1326) reported

    @TELUSsupport What a support!! Shout to everyone who ever thinks to be with telus!! THINK AGAIN!! Not good service at all. They dont even respond back anymore once the damage is done. " TELUS NOT FREINDLY ANYMORE"

  • Bdion99 Bryan Dion (@Bdion99) reported

    Hey @telus 3 miles away from the tower and 4 g. Brutal service. Gona be switching everything over to @RogersHelps shortly if this continues

  • hotcheri Dragoness Lola von Flame ♒ (@hotcheri) reported

    My TV signal dropped 🤬🤬 telus, stop ******* playing with me

  • HealeyLaurie Laurie Healey (@HealeyLaurie) reported

    @Shawhelp If this internet isn't fixed in thr next hour or so not only myself but my family and yhr three businesses around me are going to telus this has never happened with telus why are you taking the night off when people are struggling without !