Telus Outage Report in Edgewood, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Edgewood, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edgewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Telus
Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jean-Marc Hayward
(@MrDwarfman) reported
@TELUSsupport 19 years with Telus Mobility and they tell me no more deals what a slap in the face! And they call me a loyal customer LOL
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Bal
(@varinder109) reported
@TELUS very slow business service. No response. Try to get business services moved but give time of 2 weeks. Why #Telus said services done in 24 hours.#Businessloss
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Rita Kompst
(@maui2day) reported
@TELUSsupport @TELUS Telus outage occurred on Tue the 29th. We are so frustrated with Telus customer service. Their work is outsourced to the Philippines. Call customer service and on hold for hours. No designated PRI representative to assist our business.
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Dhaval J
(@iamdj247) reported
@TELUS @TELUSsupport it’s been my fifth call to your customer support. Each call lasting 45 mins . Your customer support is a joke
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Carol J. Garvin
(@caroljgarvin) reported
@TelusSupport - We switched from Shaw TV to Telus Optik TV recently and are loving the quality of picture and variety of programming. However, a couple times a week the modem freezes, and we lose five minutes while we reboot and wait for the modem to reconfigure, etc. Help!
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Daniel Aliko
(@officaldanielal) reported
@telus what is going on with your internet service! Its been almost a week with this nonsense #calgary
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Doug
(@DKCKingston) reported
@JeanCharest_ Mr. Charest you got Huawei 5G in Telus Nationwide-Health Canada used Telus network to collect all of our Cell #'s. Simple Question: What else did they collect? Our email address's-address books? Cloud storage? Document files? You need to fully disclose what was collected!
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Paul
(@ItsPaulNeumann) reported
Honestly @TELUS your customer service is ****. On hold for damn near 15 minutes. 🖕😠
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Oakville Homes
(@MattamyWatch) reported
And did not know for how long. Most customer oriented companies would phone to cancel a service call instead of you wasting time. If you don’t cancel & not there - they will CHARGE. @Telus - poor customer service & crackly phone lines.
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IT'SOK
(@SHEESH21183369) reported
@TELUS not impressed. 1. Bought new phone from you and am client. Telus kiosk wouldn't help me set up new phone if I didn't pay $50. Assumed I bought phone at LDrugs. 2. TV loses signal. 3. Phone calls drop . 4. Cannot change my pik tv channels. Ready to move on.