Telus Outage Report in Edgewood, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Edgewood, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edgewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Telus
Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lonelion
(@zk_lonelion) reported
@TELUS @TELUSsupport Telus are runned by criminals. If you asked to cancel your service, they will put you in que on hold for over 2 hours and still waiting. Bunch of criminals running this business. These criminals need to be shut down
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Holly Hoye
(@hollyhoye) reported
@SeditiousMe Adding her to our plan costs less and Telus ends up losing a long term customer and a higher payment.
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Tiira
(@TiiraR) reported
@TELUS @TELUSsupport bullshit customer service
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Nobody's Fool
(@Canadian_Guano) reported
@chbmeredith One reason I didn't go with Telus fiber-optic. That & their poor customer support.
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Lonelion
(@zk_lonelion) reported
@TELUS are criminals are scammers on the loose. These criminals are to quick to pick up when calling as new customer but try calling as an existing customer, you'll be on hold for 2 hours even to cancel their service
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Darryl Stickler
(@DarrylStickler) reported
Great service after I got a direct line from @TELUSsupport this morning. Thank you very much @HPCanada & Telus Support for your wonderful & helpful staff. Both your automated support systems are horribly irritating (at least Telus provided a phone #) but your people were AWESOME
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seriously.
(@Onebadmum2) reported
@TELUSsupport OMFG make me wait 2 hours on hold and then try and start a video chat without warning then then tell me you'll charge me $150 to come fix my line if it's "not a Telus issue" terrible!
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TheGame789
(@GregPanio) reported
@TELUS you hire retards to work for you!! Claiming to do something and not actually doing it is absolutely the worst customer service in history! Your alarm system is absolute **** and your staff are complete morons!!
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Fax & Fiction
(@faxandfiction) reported
@HumaneCanada Interesting. My understanding is @Kijiji being the decent organization that it is & who is also big supporter of Animal Welfare-has taken measures to combat this.Perhaps @Telus can offer up a solution? Or maybe they’re making up for the money they won’t get for charging cc fees?
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Darlene
(@pickle55_canada) reported
@TELUS @TELUSsupport I've been on hold waiting for help for 90 minutes... shall I start looking for a new mobility provider?