Telus Outage Report in Edgewood, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Edgewood, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edgewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Thrillhouse
(@west_coast_jb) reported
Shocking service from @TELUS. Internet and optik tv go down without warning (no one in my home, power never went out, all bills payed on time and in full) only to be told I need to wait over a week to have a tech come to see if I need new hardware (current hardware only 4y old)
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Dashcam Crashcam
(@DashcamCrashcam) reported
@TELUS @TELUSsupport 23 calls to Telus home security in 10 days. 12 in last 3 days of having it installed.7hrs + on the phone. 10hrs+ with tech(s) on site. Hours of my personal time wasted. Been with Telus for over a decade but this may be one of the worst decisions I’ve made🤬
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mediar
(@mediarz) reported
I haven't had internet service since 3:30pm Pacific today. I call tech support, Manny said there's an outage my area, he say check the outage website, a couple hours later I checked the website and there's nothing showing, and I still have no service. @TELUSsupport @TELUS wtf??
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justin
(@complianthawk) reported
@TELUS @TELUSsupport Don't trust this company they will tuck you over and will do nothing to try to fix it!
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RiderFan88
(@DeveanL) reported
@TELUS How about putting money to fix cable and internet lines to maybe keep customers.
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Melissa Iverson
(@vma11oy) reported
this December marks 15 years of being a @TELUS customer and I have to give it to them, they have been so consistent in being impossible to get a hold of - A++ job
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LattimoreHPE
(@HpeLattimore) reported
Hey @TELUS after waiting over 1.5 hours for help with trying to access my account to set up a new agreement I hung up. I guess customer service for corporate clients is not a priority?
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CircularLogic
(@CircularLogic89) reported
@nochnichtt @RogersHelps You left your home network (not Country). That means you're connected to their extended coverage network. You're connected to another provider's cellular tower ie Bell or Telus, etc
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Caitlin Pratt
(@cailiamor) reported
Hi @TELUSsupport - I experienced the worst customer support yesterday. You sent my new iPhone to the wrong address and I was told that I need to wait for the iPhone to not be claimed before Telus can do anything. As a customer for 8 yrs, I’m not sure why I should stay with #telus
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Rick O'Sheasical Distancing
(@42pt2) reported
@TELUS Last Summer I joined Telus. The process was frustrating. Someone set up two accounts. I keep getting threatening letters about collection of overdue payments on an account you told me was closed! Threats to my credit rating. Customer service much?