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Telus

Telus Outage Report in Edson, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Edson, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edson, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonavin
    Jonavin (@Jonavin) reported

    No sim trays on iPhone 14. I hope this causes @TELUS to fix their broken esim experience.

  • VanIRPickering
    Vanessa Pickering (@VanIRPickering) reported

    hi @TELUS if i have unlimited data on my home internet, how did i go over my data and then get slow internet?

  • therese_see
    Krystel Lim (@therese_see) reported

    Hey @TELUS @TELUSsupport we've been having TERRIBLE connections and your customer service is also TERRIBLE! #telus #terribletelus

  • Jon2211
    Jonny Fazzani (@Jon2211) reported

    @TELUS totally finished with your useless Hub. I am on the 100gb plan. Haven't managed to use 100gb total in 2 years because the service is so bad. The only thing worse is the wait for customer service. I guess that way no one can complain

  • SodiumBenz
    Thomas Mickie (@SodiumBenz) reported

    @TELUS I requested a quote from an agent, and they signed me up for an install? In addition, to cancel the install, I need to call you and sit on hold for an hour? How is this acceptable?

  • thesteephill
    Brent Faulkner (@thesteephill) reported

    @TELUSsupport I still haven’t heard back from anyone at Telus re: this problem.

  • dunner888
    Steve (@dunner888) reported

    @TELUS How about you fix the crap cell service in Waterdown

  • Rootbrian_
    GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @askmewhatdeezis @LFalasca @FreedomMobile If you're talking about the outage, that I can understand. One removes the key (sim) to the network from the slot, and then you *can* call 9-1-1, since it'll connect to any available working network, that being bell or telus in that case.

  • Rad_Nikki_
    Nikki (@Rad_Nikki_) reported

    @allsystemsjo Have you tried using the telus health app? I use this if I can't get in right away to see my gp and they forward everything to your gp after. They can help with med refills, referrals, etc.

  • LittleLadyRoy1
    Littleladyroy (@LittleLadyRoy1) reported

    @RachelDoesThis @TELUSsupport Issues with Telus here too