Telus outages and service status in Edson, Alberta

Problems in the last 24 hours in Edson, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edson, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Half Cash Half Stock (@mcgamblefield) reported 6 minutes ago

  Is it just me, or do chat bots piss off everyone else just as equally? $EBAY, auto respond with an outdated chat message. $TU , chat bot for customer service. I could go on and on, but companies replacing humans with a ****** customer experience will lose my business permanently. @eBay @TELUS

• 
  Shazad Atcha (@ShazadTech) reported 8 minutes ago

  @JakeLandauTO @PsudoMike Telus I believe still charges for eSIM, which is absurd. Up until recently, Telus was having people buy plastic eSIM “voucher” cards for $20 a pop. **** Rogers, Bell, and Telus!

• 
  Ehrmantraut Capital (@EhrmantrautCap_) reported 9 minutes ago

  @enochtalent @Lonsdale171255 The stock market is always unpredictable. But I do believe $AMPG is really a hidden gem here. Potentially $300 million revenue (could be more if the ASP on their radios is above $10k & service fees etc.) from here to 2029, from TELUS alone. The current market cap is only ~$200m.

• 
  JayFarms🚜 (@JayFarmsSK) reported 9 minutes ago

  @JonFraserTF @TELUS Had to do the same thing with Sasktel a couple years ago. **** service and sky high prices - gouging for all their products - not sure why people continue to patronize them! Telus has been good to me but I am keeping a close watch on them as they silently creep their prices up

• 
  Maximum YT (@Maximum__YT) reported 9 minutes ago

  @ppennguu Seems like it’s Canada wide issue, cloudflare is also down in Canada including telus

• 
  TypeVFuture (@TypeVFuture) reported 12 minutes ago

  The BC government is investing 63 million to provide high-speed internet to 4,000 rural homes? It is planning to go through Telus which uses Starlink for in-flight services on Westjet. Why doesn't the government directly contract Starlink to provide those 4,000 homes the most reliable internet service on the planet for a fraction of the cost? No logic. We need to change that. 63 million is nuts!

• 
  ShaunaHill66 🇨🇦 🇱🇷 (@ScrubHill66) reported 12 minutes ago

  My mom's landline has been out since June 1st, appt on the 17th for tech. @TELUSsupport escalated it, the team called me today to tell me they would call me after the 17th to make sure it was done. That's not what "escalated" means! Will switch after 50+ yrs with @Telus #horrible

• 
  VernThurston (@VernThurston) reported 14 minutes ago

  @JonFraserTF @TELUS Yes, you have to book an appointment to cancel. Every option imaginable to manage your account online except cancelling. I switched to Virgin, no complaints. Koodo is owned by Telus. Star Link is going to provide phone service eventually.

• 
  Leigh Clarke🍎🍏 (@LeighCl68689106) reported 17 minutes ago

  @JonFraserTF @TELUS It’s the worst experience I’ve ever encountered. Worst then a cavity dental appointment! Two things I only ever do online, buy a vehicle and update my phone plan. Buy your phone outright and pay $65 for phone and internet!

• 
  J S (@JS8534259318363) reported 17 minutes ago

  @JonFraserTF @Ingemar4910 @TELUS Ya. Let me assure you that Roger’s and Bell are both *very* capable of kafkaesque customer service.