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Telus

Telus service status in Elliot Lake, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Elliot Lake, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Elliot Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DigitalAdwa
    Ben (@DigitalAdwa) reported

    @TELUS @tamarataggart @TELUS is your system down? We are calling customer service but no answer to help correct our internet problem!?

  • djice8000
    🇺🇦 (@djice8000) reported

    @TELUSsupport really bad signal on mobile and house internet can't get above 10mbps if anything at all . Is telus the next to crash or what ?

  • davin2424
    D.G. (@davin2424) reported

    @TELUS been a cell phone user of Telus since 1996. The once reliable Telus network has become pure trash. The amount of dropped calls (with multiple phones) and call clarity when in use is complete garbage. Cellular reception within areas of the city of Red Deer is laughable.

  • Gypsymouse
    GypsyMouse (@Gypsymouse) reported

    @CBCAlerts As a Shaw customer I’m girding my ***** to change to Telus. When Rogers takes over Shaw I want to be far away. I’m not saying Telus is any better but…maybe?!

  • Marilyn2222222
    Marilyn Michael (@Marilyn2222222) reported

    Telus Sim card not working

  • IsleBeth
    Darkest Grey (@IsleBeth) reported

    @TELUSsupport Telus stopped broadcasting internet yesterday morning. Done everything up to and including a hard reset. Been on support chat for over an hour with the queue repeatedly resetting. Support not accepting calls... What now?

  • peepstein
    Ed (@peepstein) reported

    At my house, for ****’s sake, I have both a TELUS DSL line and a Shaw cable modem. With failover. This is the solution.

  • suhas_neo
    Suhas (@suhas_neo) reported

    @TELUSsupport Its been over 10 days since I put in an order for a Telus sim and I have not received it yet. This is quite unacceptable. I have spoken with the customer care a few times and everyone just keeps asking me to wait.

  • phkcheung
    Kenneth Cheung (@phkcheung) reported

    @TELUSsupport Can I please get a contact number for a local department in Canada that knows the procedure of how to correct a mistake in the account information made by the Telus sales team? I have been passed around different departments in Philippines with no issue being resolved.

  • JustAnotherJay
    Jason Bouwmeester (@JustAnotherJay) reported

    @MarkEDaye @FP_Champagne No problem, but as you can see, not very helpful if one of the three goes down, I'd assume if Telus went down Bell would be affected as well in some capacity and vice versa.