Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 12/08/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mlnangalama Martha Leah Nangalama (@mlnangalama) reported

    I have been with @Rogers for over 25yrs. WHY? Because of their exceptional customer service. Canada also has Bell / Aliant, Telus and some other small players. All of Rogers' competition offer lower rates but their customer service stinks. All my friends & family are with Rogers.

  • maclby Mac Sokulski (@maclby) reported

    @TELUS how is it that a mobile internet service is available through Bell, and I'm being refused that service? Very disappointed.

  • maclby Mac Sokulski (@maclby) reported

    @TELUSsupport Mobile Internet with ZTE modem. Telus said it's not available, and Bell has absolutely no issues.

  • marionetta marionetta (@marionetta) reported

    @TELUSsupport I have been migrated to Google mail for quite some time; the issue is that I cannot access google maps while logged into Telus google mail. If I log out of Telus google mail, I can access google maps. This is an issue for Telus/Google to work out.

  • megsd36 Meghan Tracey (@megsd36) reported

    Hey @telus our pvr recording box keeps shutting down. Restarted a couple times and thirty seconds later it shuts down, lights off even though still connected to power. What’s up? Help!

  • RealRacingRoots Uhhhh... Josh? (@RealRacingRoots) reported

    Me to my dad after I have a lag spike: Canada pays the most for the shittiest internet and our internet is garbage. My dad: You want to pay for it instead? I think it's fine. This is how Shaw, Rogers, Telus and Bell get away with it. Gen Xers acting like it's not their problem.

  • NatashaRSoles Natasha Soles (@NatashaRSoles) reported

    @Shawhelp @stpierredan Ok who wants to put money down on Taylan from Shaw vs Telus in getting @stpierredan connected?

  • robertjones1010 stage 4 dumbass (@robertjones1010) reported

    @TELUS @TELUSsupport your customer support is terrible

  • stpierredan Dan St. Pierre (@stpierredan) reported

    @divabarbieyyc @ShawInfo Well, now it’s a race. Who gets here first: Telus to install new service or Shaw’s technician. Bet I can get Telus here tomorrow for an install.

  • marionetta marionetta (@marionetta) reported

    @Miradart @Google Same problem...do you have Telus email too?