Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 01/28/2026 01:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • OOLON7 oolon (@OOLON7) reported

    @TELUS Blue curve sucks I was shutting down waste of money

  • brandanCiccone Brandan (@brandanCiccone) reported

    @TELUS I'd like to cancel my internet @TELUSsupport

  • Miker_Reid Mike Reid (@Miker_Reid) reported

    Anyones Telus cell having issues?

  • kelownagurl 🇨🇦 Barb aka Kelownagurl 😷🌱 (@kelownagurl) reported

    @TELUSsupport I'm a long time mobility customer. 1989 family, 2004 in my own name. I am getting a new phone and plan to switch to Koodo for $50/month for 5gb data etc. BYOD. Is there any use calling Telus customer service to see if I can get this same deal thru you?

  • troymore Troy More (@troymore) reported

    @alexposadzki @globeandmail Not surprised. Since switching from Shaw to Telus I've had much better customer service. Wasn't always that way. As well, Telus exceeds promised speeds where I usually got about 70% on Shaw.

  • AnisahEgely Anisah Egely (@AnisahEgely) reported

    Someone explain to me how I called telus to cancel my home phone and ended up upgrading it.

  • ENMAX ENMAX (@ENMAX) reported

    @Sam36378129 There have been some Trouble Response calls in this area which would explain why you saw ENMAX crews. However, they would not be digging or working on communications equipment. The work shown in your photo will have been performed by either Telus or Shaw. Hope that helps clarify.

  • sportsmafiosos Sportsmafioso (@sportsmafiosos) reported

    @TELUS improve your fibre optic or I will refuse to pay your overpriced fibre optic bills . Your I teener is unreliable and slow for your price I'm heading to the competition #telus #justnotready

  • ianclause Ian Clause (@ianclause) reported

    @ab_vax @themommyB @AHS_media Got my vax yesterday! My girlfriend is heading down to Telus convention today...still only Pfizer there? She wants to dodge Astra.

  • TheoWerewolf The Werewolf (@TheoWerewolf) reported

    So.. after years of being with Fido... I may be switching back to Telus. The cell coverage in my work area is terrible and weirdly, Fido doesn't support WiFi Calling out of the box - you have to request it. And have the right SIMs. And it's really designed for iPhones...