Telus outages and service status in Empress, Alberta

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  pinkiepie (@pinkiepie111) reported 4 minutes ago

  @Ayan604 @TELUS @TELUSsupport Damn! Makes me wish I didn’t decline the call I got from them yesterday lol

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  Dave McCarthy (@DaveAMcCarthy) reported 7 minutes ago

  When @TELUS sends out customer service surveys, the subject line of the email should be: “SURVEY - Telus about it”.

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  BigKekwithCheese (@BigKekwith) reported 9 minutes ago

  @Ayan604 @TELUS @TELUSsupport Telus can't help you with the sand in your mangina. go cry on blusesky

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  Ashley Misquitta (@AshleyMisquitta) reported 10 minutes ago

  @BenjaminDEKR Happy to hear your needs are met but I don't think that is the rule - or at least I think there's a legit market I live in a suburb of Toronto and take @GOtransit into the city Every day I have infuriating dead spots with @TELUS and these guys are a legit service

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  James Howard (@theta_quest) reported 11 minutes ago

  @MPelletierCIO I agree likely still has lower to go, but Dodig may have kitchen sinked the quarter to exceed expectations later. For instance, 2.1b write down for Digital may be excessive if sovereign data centres gain traction with govt support. Telus is the only one pursuing this build out.

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  Claire Rattée (@ClaireRattee) reported 13 minutes ago

  Northwest B.C. cannot continue to be one cut cable away from losing critical communications. Following yet another widespread telecommunications outage on August 2, reportedly caused by copper cable theft, I have written to the Minister of Citizens’ Services asking what the Province is doing to improve the resilience and reliability of our telecommunications infrastructure. When these outages happen, the consequences go far beyond inconvenience. Residents can lose access to emergency information, businesses can’t process transactions, families can’t communicate, and entire communities can be left without reliable access to essential services. After the major outage in May, my office raised concerns with both TELUS and the Province about the lack of redundancy in Northwest B.C. and asked what was being done to prevent another widespread disruption. Months later, we are still waiting for meaningful answers, and now it has happened again. Copper theft is a growing problem, but whether an outage is caused by theft, wildfire, severe weather or infrastructure failure, our communities should not be left so vulnerable to a single point of failure. I’m asking the Province for clear answers on redundancy, infrastructure investment, emergency connectivity, and what steps are being taken with telecommunications providers to ensure Northwest communities can stay connected when something goes wrong. Reliable telecommunications are essential infrastructure, and Northwest B.C. deserves the same level of reliability and resiliency as the rest of the province.

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  Andy (@Andy17546890107) reported 15 minutes ago

  @nenshi Just like your Fellow BC NDP Party is doing Naheed. Telus building 3 AI sites in Metro Vancouver. No extra baseline dispachable power either ? BC Hydro scrambling saying they will be short 20 % by 2029. But BC NDP puts up 4 more Bird killing windmills to help supply AI power

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  Nathan Kehler (@nathan_P44) reported 19 minutes ago

  @Bell @Travisdhanraj This is me trying to cancel my internet. It's ******* impossible. Bell even sent a technician over to disconnect my fibre so Telus could hook up. You would think they would automatically cancel it for you

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  Sally (@sadforcanadians) reported 26 minutes ago

  @Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful

• 
  Uptimus (@UptimusApp) reported 31 minutes ago

  Aug 10 at 14:35 UTC: The Telus website incident has returned to recovery monitoring. Uptimus signals show reports have stabilized, and we are now verifying system performance.