Telus Outage Report in Empress, Alberta

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zach Patt (@pattzachhabitat) reported 2 seconds ago

  @edmontonjournal @TELUS So not @TELUS internet then. Because it is the worst internet you can have.

• 
  Dean O (@DeanO403) reported 1 minute ago

  Highly disappointed in both @TELUS & @ShawInfo as both haven’t had any reliable technicians to come address the internet issues-after what will be 8 days of no service. 👎 👎

• 
  Karen Korchinski (@KarinKorchinski) reported 2 minutes ago

  @TELUSsupport You all really don’t care about customers. I’ve been one for yrs & years! Now paying $10 more for old wifi, bc your tech said he couldn’t connect my fiber (been to the house for 6 YEARS!!). @TELUS you really don’t care and for a communications co, are SO BAD at communicating. Ugh

• 
  ellen teapot 🇨🇦🏳️‍⚧️ (@asmallteapot) reported 3 minutes ago

  BC hivemind: Should I get Rogers or Telus for cell service? Optimizing for data connectivity

• 
  {{Andraos Al-Sulh}} (@AndrewV691) reported 3 minutes ago

  I did not call you. You called me: "To better support you along your journey with TELUS, please answer a few questions regarding your recent call centre experience"

• 
  Colleen Lee 🇨🇦 (@CoLeeSensei) reported 4 minutes ago

  @TELUS @TELUSsupport call to cancel service at 1 address but retain at other. Offhand remark re looking at rate. Helpful agent transfers me to « retention »..wait 20 min…get person who gets all my info wrong then tells me ohanother dept has to be contacted..back on hold. Argh!

• 
  Robert Morris (@bobbdn) reported 5 minutes ago

  @calgaryherald @TELUS Too bad Telus can’t provide reliable internet service to rural Alberta….

• 
  Ryan Schreiber (@Ryan_Tweets_YYC) reported 12 minutes ago

  @MelaneeLThomas The worst part is if you go to Bell, Telus, Roger's sites they all have the exact same $80 plan right now. Sure it's not fixed pricing. They all just happen to offer the same services at the same prices at the same time and raise them roughly the same time by the same amounts...

• 
  Aimee Langer (she/her) (@OhMyItsPoliSci) reported 14 minutes ago

  @MelaneeLThomas I've had decent experiences with Koodo keeping my bill roughly the same price between phones, and while I know they're just Telus in sheep's clothing, that's been nice. That said, I rarely leave the city so I can't speak to their service province-wide.

• 
  Fernpick (@Fernpick) reported 16 minutes ago

  @saschasegan Likely related to coverage. Rogers, Bce or Telus in town but if U want good service travelling to rural area or cottage, U may be forced to BCE/virgin. Btw, real cost is measured as $$/GB USED. Most ppl never fully use what they pay for.