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Telus

Telus Outage Report in Empress, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @tamir_i @kaplanmyrth You are right. Maybe i'm being stupid. I just do not trust them at all. Supposed to, but i've seen it not done before. Eastlink & Telus did this during hurricane Dorian. They put in a reply & said it's confidential an abridged version not filed s. 32(2) of rules. Thus zero record

  • Renoversity
    Duane Grady (@Renoversity) reported

    Dear @INTERAC, I wonder if you can help my "friends" here at @FreedomMobile , they seem to be having trouble with their interac on line. So they grossly overcharge people who must come into their stores to pay with interac. $2.00 per interac transaction? Please help them. #Telus?

  • CrunchyCarpets
    Kerry Sauriol (@CrunchyCarpets) reported

    @scatteredmom @TELUS Talk here to @TELUSsupport they really are the only one as with Telus who actually try to help

  • lasportspage
    Cameron (@lasportspage) reported

    So @LethbridgeCity replaced a power pole in our alley Monday morning. Since then, we have no internet or wifi, no television and no landline ... and @TELUS says we can't get a service call until Saturday. I don't know who screwed up, but I know who's getting f----d.

  • eringobraghh___
    ⓔⓗ🇨🇦 (@eringobraghh___) reported

    Who are you using for your cell provider?? Getting beyond frustrated with @TELUS cause their support team ignores tweets and can’t answer simple questions. I shouldn’t need to log in 84 times and verify my Twitter in order for you to answer a simple question

  • dmayhood
    David Mayhood (@dmayhood) reported

    Just a note to business owners: It is impossible to talk to anyone at @TELUSsupport to get a landline fixed. I'm paying $135.01/mo for zero service. Telus "fixed" the connection from the pole to the building. Now it's cross-connected with a different line. Telus: A phone company

  • papiwilldoya
    FourFiveSix (@papiwilldoya) reported

    Why Telus give me 15 gigs of extra data then text me I’m over my data lmao wtf.

  • rbickell77
    canuckcareeradvocate (@rbickell77) reported

    I am done with @TELUS Their internet has been horrible for months and now it’s affecting work. I live in DT YYC. There’s no excuse for me to be paying so much money for crap service.

  • edgemontmom
    Jill (@edgemontmom) reported

    @TELUS our Wi-Fi/internet isn’t working well in Edgemont, is there a problem in this area?

  • georgecookie
    Gal (@georgecookie) reported

    @telus. 1 hour and 6 minutes wait. This was the second call to you today. Never did get resolution in the first call or from virtual assistant which you tout as so wonderful!