Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 12/15/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • canajunxyz Kenneth Kully (@canajunxyz) reported

    Hey @TELUS…question: how many more of your salespeople am I going to have to tell that I do not wish to be contacted - on my mobile and home lines - about your service offerings? Because I just hung up on #25 (since I started counting). Which is ~24 too many. #TakeMeOffaList

  • RobisonKarls Robison Karls Custódio (@RobisonKarls) reported

    @TELUS so your incompetence created great damage to me. I need to work from home and I have no internet and no mobile Internet as well... And nothing will happen to you and I will have to go to a cafe in order to work until another company come in here. I m so disappointed.

  • bruce_in Bruce MacNeil (@bruce_in) reported

    @telus is truly awful - painful support lacking all usefulness.

  • zh_raja ذوالفقار حیدرراجا (@zh_raja) reported

    @TELUSBusiness Telus is not the company, it used to be, it's gone into the drain, no one should trust Telus customers service and loyalty reps. They don't have answers and they hang up. You lost the respect, period

  • carlyswimmom Carly (@carlyswimmom) reported

    @theswiftone13 @TELUS Never trust Telus

  • sarbjitkaur1 Sarbjit Kaur (@sarbjitkaur1) reported from The Beaches, Ontario

    @GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?

  • JeremyFoote1 SCUBAmaster (@JeremyFoote1) reported

    Great customer service @telus have a family member whose service was cut because they didn’t have time to deal with payments because wife is in hospital and won’t do anything to help

  • Isabell53546571 Isabella Grace (@Isabell53546571) reported

    **** Apple with their constant updates, and doubly **** Telus with their piss poor cellular coverage. Telus, a phone company, won’t even answer the ******* phone. It’s all computer, unless some Filapano calls to say you owe money. Sorry Babe, “No Service”, No Money.

  • canadatimm Canadian (@canadatimm) reported

    @TELUSsupport These Telus agents are getting pretty rude! I just one hang up on me because I said I was happy with the plan I’m on now.

  • tossedintowel I Burned My Nachos (@tossedintowel) reported

    @TELUS @TELUSsupport I have an issue with my internet; Telus says they charge $150 to come out and inspect. If it’s their hardware; they reimburse, If not, they bill me $150 for the service. They state they “see no issues on our end”. I’m getting 1/10th the speed I pay for