Telus

Telus Outage Report in Empress, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 02/02/2026 19:50

February 02: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KathrynRyches Kathryn Ryches 🌈 (@KathrynRyches) reported

    @BrowntoBure I left Fido (Rogers owned) and have gone with Lucky Mobile (Bell owned). I brought my own phone and have had no problems whatsoever. Kudo is owned by Telus btw.

  • TORONTO6GODOVO TORONTO6GODOVO ⁶𓅓 🦖🦂🕊️ (@TORONTO6GODOVO) reported

    @bitchlikr @AboutRogers Ya telus bell fastest data allways got service

  • mvbenter Mike Benter (@mvbenter) reported

    @Sylvius_the_Mad @MarcBolen1 @JJ_McCullough Dont think they are banned in Canada, nothing stopping Verizon from applying to build a network. Keep in mind Telus used to be owned by US telco. Maybe not a bad idea keeping them out tho, would you like to see Huawei become a carrier in Canada with network built with CCP money

  • Invisionaires Invisionaires (@Invisionaires) reported

    @keepsinging2day @TELUS @HamiltonPolice the door to door sales of these systems are a fraud. I didn't regret turning down the free 3 month trial period because it can't be acted on.

  • rob_bristow_CA Robin Bristow 🇨🇦🐶🐶🇮🇸🇿🇦 (@rob_bristow_CA) reported

    @DanAlbas When I went to cancel my land line (which had a base charge of 40 bucks/month), Telus cut that down to 2 bucks/month. My mobile cost is about 30% lower than last year and I got a 25% reduction in my internet/TV service. So, yeah ... way better off.

  • IndstrialBeatnk Industrial Beatnik (@IndstrialBeatnk) reported

    @koodo I have been a customer for over 10 years and I am now actively looking for a non-telus carrier. What's worse is I've recommended Koodo to friends and family, and they are complaining to me about you. You are not treating your customers the way they deserve.

  • rustysnack rustysnack (@rustysnack) reported

    Thanks @telus for lying to me about applesupport+ coverage, then increasing my bill too! This future sucks.. #notfriendly

  • pinkprincessmc Glitter (@pinkprincessmc) reported

    @DanAlbas @TELUS @TELUSsupport why hasn’t our bills gone down??

  • ki3 Beth (@ki3) reported

    C’mon @TELUS , get it together! Your site is down, your chats are down, your msgs and tweets seem non-responsive.

  • lancelot_clarke lancelot.clarke (@lancelot_clarke) reported

    @KeeganGoerz @TELUS That’s so stupid! Ugh