Telus

Telus Outage Report in Empress, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 03/28/2026 09:05

March 28: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KGalliah Everyone deserves to live free unless your the GOP (@KGalliah) reported

    @VancouverSun @TELUS Telus is rated #1 Worst service providers in BC. They charge ppl one month ahead then disconnect them in the AM hrs to get the late fee they charge. Those on bundle pkg can't even make a call online or by phone to reconnect. NIGHTMARE!

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @HILITINGHOCKEY @NikaDragomira Here , they are really Telus stores operated by others under the Telus name and not interested in looking at anything to help just sell . . sell . .sell . . Things you cannot return or know if you really need them

  • CURTMAH 馬德豪 (@CURTMAH) reported

    @TELUS internet outage in central Calgary! 1 hour wait? 4 hours no service what gives???

  • chrissie60ca Chris Leclerc (@chrissie60ca) reported

    @DanielleDavids_ Are you with Telus? They have a service called Call Control that works really well for stopping most spam calls.

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    Not upset with @TELUS mobility product, but their @TELUSsupport sucks. Everytime I go to change my plan, their system finds a way to screw it up.

  • Kautzy82 Neil Kautz (@Kautzy82) reported

    @TELUS TV sucks. Regretting the switch from Shaw Cable.

  • JordanTRA ⚠️Jordan⚠️ (@JordanTRA) reported

    @danipostscringe It just seems like it's just Telus people with the issues. My Shaw friends are fine.

  • pnaught13 Patrick (@pnaught13) reported

    @michellehacon Not sure yet. I’ll decide tomorrow. What TV service does he use? Does he have TV on Demand? I have Telus as my provider and they have them available there for free.

  • keri771 Keri (@keri771) reported

    @The280Times @LilHurricaneo @pawprints1986 Might have to check that one out as well. It seems up here I’ll be connected to a partner network but so much cheaper. There’s times I have absolutely no service with Telus or problems for weeks on ends and it’s like why the hell do I pay this for trash

  • DebasmitaP1 Debasmita (@DebasmitaP1) reported

    The customer is the only one who can be penalised irrespective of who is not able to deliver on service guarantee. Here’s a summary of all discussions with Vivint move team with dates and case numbers. Please save yourself and go with Telus instead…