Telus Outage Report in Empress, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Empress, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (11%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Shelby Thom
(@Shelby_Thom) reported
@GlobalOkanagan . @TELUS says wildfire in #LyttonBC damaged TELUS fibre lines, disrupting services to customers’ homes and affecting two cell towers that provide wireless service. Crews will assess the damage and begin restoring services as soon as they are given permission by officials.
-
Adam Cox
(@adamundefined) reported
If you want to help a friend of mine who lost everything in the fires in Lytton, BC would you mind RT’ing my last tweet. It seems Telus is denying insurance coverage because she doesn’t have a damaged phone to return.
-
Riffle
(@RoyMcPherson) reported
@TELUSsupport Ever since Telus was here to service my place a couple weeks ago my internet has been trash. Now the tv issues on top of it are diminishing my faith in Telus.
-
Geoff Heith
(@geoff_heith) reported
Dear @TELUS ... when almost 2 months ago I book a new hook up and you cancel it without telling me, what kind of service is that? Now you can't rebook me till July 20th because of your mistake? Really appreciate it. Seriously. Thanks #sarcasm
-
Jay Guevera (Né Gamble)
(@DrJayDrNo) reported
Telus: I am not spending time tracking down numbers to set up automatic withdrawal when you already have my pay information for home services. You are a communications company. I advise you to start communicating between your departments. @TELUS #LookingElsewhere
-
SLR
(@toobadkittens) reported
@TELUS How about you just actually provide the service I’m paying for: ONE MONTH without our home phone in an area with no cell service, no repair service until July 7, and then you send a bill! #shameful
-
Grannygta / 2_pop ⚰🌈👵♿🐱👤
(@GrannyGTArp) reported
Daddy, why do people yell bad things at you? Please Telus.
-
Sheilah
(@SheilahDMacD) reported
@TELUSsupport is there an email address to which I can send a service issue complaint? I don’t want to wait on hold. Telus assist can’t help me. I just want to send the complaint with screenshots to support.
-
Ben Dumaine
(@RealBenMoney) reported
@shaw @bell do you have better customer service than @telus ? Because they are brutal
-
Shelby Thom
(@Shelby_Thom) reported
@GlobalOkanagan @TELUS . @TELUS says it's bringing in a cell tower on wheels (COW) to ensure emergency responders have a reliable wireless signal. Company also deploying SmartHubs, satellite phones, cell phones, charging cables, and comfort kits with necessities to #LyttonBC evacuees. #BCWildfire