Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 12/07/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KenneaPaul PK (@KenneaPaul) reported

    @vankampal @WhistlerBlckcmb @TELUS Nope. Closed. Like the alpine lifts. And the service. #zerofucksgiven

  • kiaora24 bren (@kiaora24) reported

    9 am to 11 am.. that was the frame time that Telus was suppose to come and install this Pure-Fibre Upgrade. So far, not impressed by this service as no one has come .. 2 hours late!! Thinking of changing carriers now. Which would one recommend please?

  • nasseraguiar Pedro Paulo (@nasseraguiar) reported

    @TELUS @TELUSsupport I'm gonna ******* sue you for charges that are not mine!! Stupid company!!

  • natashaslack1 Natasha Slack (@natashaslack1) reported

    One thing I’ve never understood about the 🇨🇦 cell phone system… why do I get charged for INCOMING calls!?! Makes absolutely no sense. @TELUS #doubledipping

  • Shawridgefarm Shawn Schill 🇨🇦ftw (@Shawridgefarm) reported

    @farmerlefty @bridgetschill @MaizeingPete We use Bell and overall coverage is better than the Rogers users that I know of. Telus uses the Bell network so hoping nothing changes, Bells signal has diminished overall though.

  • ohiEshu Tyler (@ohiEshu) reported

    And yes this my every 6 month Telus is **** tweet that they still don't fix yet reply to each time.

  • simerpurewal S P (@simerpurewal) reported

    My wifi and Optik tv has been lagging for 3 days straight and called tech support numerous times without resolution. Paying 200 plus dollars a month for service that doesn’t work right now #telus #needtocanceltelus

  • tewha Steve 🇺🇦 (@tewha) reported

    I’m terrified that when Telus eventually answers this call I will forget to unmute myself and they’ll hang up on me.

  • kiaora24 bren (@kiaora24) reported

    @Telus was suppose to come to upgrade my service to TELUS Pure-fibre between 9am-11am. So far a technician has not arrived. 3 3 1/2 hours wait time. Not impressed Telus!! Faithful and loyal customer for many years.

  • _shrimbegin 😼 (@_shrimbegin) reported

    telus health used to help with this issue 2 years ago, but now the earliest available appointments are routinely 2-3 weeks away. and if they refer you to their clinic for an in person exam, you can expect to get an email saying "sorry we're at capacity, try somewhere else"