Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 05/09/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ghostofchicken Aaron (@ghostofchicken) reported

    I try very hard to be nice to door to door sales people but the telus guy who I just had can **** all the way off. What an obnoxious, pushy jackass.

  • geezers_old Old Geezers (@geezers_old) reported

    @LaureenHarper Telus promotion offering their Hub Internet Service ( runs off cell towers I believe) for Rural. Their plans START at 120.00 a month. I pay 68.00 good speed , never gone over limit, repair wait 8 hrs compared to 8 days. Local Small Business Providers are the best!

  • WesBreault Wes, Wes Yall! (@WesBreault) reported

    @Michellesfunny Telus in Alberta tried this on me. Said I would be saving money by adding another service. I explained that I would be saving the landline charge if I didn’t have to pay it. Asked them to do the math and I’ll wait…

  • bratatouillee ashley (@bratatouillee) reported

    my telus service has just not existed and i cannot make any calls because it just evaporates and the online help :)) asked if i wanted a call back :)) where you going to call? :))))

  • strawbeecream strawberrycream (@strawbeecream) reported

    @hypervisible What the heck @TELUS @TELUSsupport. You guys chummied up with Huawei in 2019, and now you provide "moderator support" to another Chinese company???

  • mcfee_daniel Daniel McFee (@mcfee_daniel) reported

    @TELUS This is now my third day being on hold for HOURS. I FINALY got ahold of someone after an hour and a half on hold only to be put on hold again without warning in the middle of the call. I'm ready to cancel my TV, Internet, and the 4, two thousand dollar phones I just ordered.

  • dyckster10 Vladimir Nets Ov (@dyckster10) reported

    @CTVNews Hey @TELUS @TELUSsupport , your fibre optic service isn’t available in my neighbourhood yet. It is 1/4 of a kilometre away though. Fix that and I’ll switch. I’d prefer not to deal with Rogers.

  • SimonYYC Simon Mallett (@SimonYYC) reported

    Hey @TELUS I’m pretty sure I just got a phishing phone call claiming to be from you offering me a deal (that’s not as good as my current service with you). Very loud call centre and hung up as soon as I started digging for more info. Just letting you know. @TELUSsupport

  • Pathan29290591 Pathan (@Pathan29290591) reported

    @TELUSsupport @TELUS you guys made my credit worst. Now you will face the heat for all the wrongful work you’ve done.

  • geezers_old Old Geezers (@geezers_old) reported

    @MPelletierCIO Received a Promotional Telus offer for Rural Internet Unlimited and WIFI using a hub ( off their cell lines). Plans starting at 120.00 a month plus Hub cost. I pay local company 68.00 a month where repairs are 8 hrs max, not 8 days. Tax $ should support local companies ALWAYS!