1. Home
  2. Companies
  3. Telus
  4. Empress
Telus

Telus outages and service status in Empress, Alberta

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Empress, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nighthawwk91
    Cody J Bechard (III) (@nighthawwk91) reported

    @TELUS Absolutely! My phone, has no service alot. As I type this I have 5 bars, but no data. Often it will constantly be switching from 5G, to 4G, then "emergency calls only" very sporadic. It's been this way approximately 4-5 weeks

  • ConnorsCompShow
    Connor (@ConnorsCompShow) reported

    - On 8/6/25, I also just so happened to be going northbound on SWRT; though I heard (& caught a clip of) other people's phones getting bad WPAs from ~20 km away at Osborne Stn, the Telus cells in the area behaved properly at that time. It wasn't until Nairn that I busted 116222.

  • rouzi_mrouz
    RouziM (@rouzi_mrouz) reported

    @tsxman This will be show me story. Can CEO with deep banking experience monetize Telus Health ? Can they sell their real estate to pay down debt? Can they sell their copper ? There will be little catalyst on the revenue side so they need to become a lot more efficient.

  • AlbertaCanada60
    Alberta (@AlbertaCanada60) reported

    @TheRiversEdgeAB Telus internet sucks.

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS your tech support is GARBAGE! Refusal to fix my service. Trying to FORCE ME to buy fiber optic. **** OFF I AM NOT BUYING FIBER OPTIC. COME FIX MY LAWN FIRST!

  • RickHorn72
    Rick Horn🇨🇦 (@RickHorn72) reported

    @Pagmenzies @CANMNT_Official @onesoccer Do you pay for the app on top of everything? I already pay Telus to watch on TV. I shouldn't have to pay to watch online as well. I appreciate the help. I hope to see the rest of the Canadian games.

  • Banancial
    Banancial (@Banancial) reported

    $TU — Dividend investors in TU just got peeled. TELUS announced a brutal 55% dividend cut to $0.1875/quarter, coinciding with a $2.1 billion non-cash impairment at TELUS Digital. This drove a $1.8 billion net loss for Q2. This wasn't a minor tweak; it's a clear signal of deeper operational challenges, especially within their digital segment, following a Q1 dividend growth pause and a 52% net income drop in May. The drastic dividend reset aims to deleverage the balance sheet, targeting 3.0x net debt/EBITDA by end-2028 from 3.5x currently. This move is expected to save $2.7 billion cumulatively through 2028, with the DRIP discount ending October 1st to further reduce dilution. Full-year guidance was slashed across the board: service revenue now flat to -2%, Adjusted EBITDA -2% to -4%, and free cash flow around $1.8 billion. This magnitude of impairment and guidance cut will rattle income-focused portfolios. We're watching for concrete asset monetization updates and progress on their leverage target. We peel the news before it peels you. Source & full breakdown: Wiseek (link in bio)

  • CanadianPylon
    Orange Cone (@CanadianPylon) reported

    @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

  • TheRiversEdgeAB
    Rivers Edge (@TheRiversEdgeAB) reported

    @trukkie_don Well - We Get What We Pay For Hopefully... And Telus Is A BAD Buy

  • cannaKAIJU
    the 小さい kaiju //HOODLUM on SPOTIFY➡️ (@cannaKAIJU) reported

    @TELUS Support team is supposed to be coming out today, but the service was supposed to be activated last Thursday and I’ve ate through my phone data to compensate :(