Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 02/26/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • davidhogben davidhogben (@davidhogben) reported

    Every bill it is the same thing, only worse, with #Telus. Trying to pay your bill means long periods on hold, giving the same information over and over, never speaking to a representative, then having call cut off. Some type of communications company.

  • ThoughtsNations Blackfoot-Lakota FNs🪶🇨🇦🇺🇸💙🇺🇦💛 (@ThoughtsNations) reported

    5.45 HOURS on yet phone trying to get my services reconnected by @TELUSsupport @TELUS. Some moron put my payment on another account! That’s my problem how exactly!! One of the worst run businesses in Canada. 🪶😡🇨🇦

  • notmyfarm Notmyfarm (@notmyfarm) reported

    @ThoughtsNations @TELUSsupport @TELUS Omg I hate Telus used them once never again they are garbage

  • theDTESbear theDTESbear (@theDTESbear) reported

    @TELUSsupport Why is your Telus TV+ app stream such poor quality? Can’t even see the hockey puck. I feel like it’s 2001

  • jamthefed Joe Martin (@jamthefed) reported

    @PrimeBane @TheTowelBoy @jfburns1972 Yeah, I do have one that can deal with IPTVs but never got it working properly. Just more annoying than anything because I could get rid of the crappy Telus modem in my utility area if it worked.

  • fingersoup1 Kevin Gallant (@fingersoup1) reported

    @TELUS when one of your "partners" like persona cold calls me, why are you making them ask for a name when I request to be removed from your call list? This procedure invites people to be scammed by less legitimate sources. You should never require personal info for cold calls.

  • raskalryan RyanR (@raskalryan) reported

    @WhitecapsFC @bcplace @TELUS Your email never specified a limit. It sail ALL fans attending receive a scarf.

  • ClaytonBurnsPhD Clayton Burns (@ClaytonBurnsPhD) reported

    @LaceyLaceyp B.C. gov opposite of Amazon—slow-moving, obsessed with PR, just doggedly incompetent in moving information. Learn callback from Amazon. Everyone such as Telus should be doing it.

  • OshawaBuddha Audacious Buddha (@OshawaBuddha) reported

    Highly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬

  • Harveer_Singhh Harveer Singh (@Harveer_Singhh) reported

    Hello, @TELUS I'm trying to reach you from your Channel Partnership platform. What, not able to submit my request that's why now I'm trying to reach you from here. We want to join @TELUSBusiness as a Channel Partnership. Hope i get a fast response from your support.