Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 12/29/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • burrows_henrik Henrik to Burrows (@burrows_henrik) reported

    @BigNasty6oh4 Internet is fast and reliable never had an issue or had to call in for something in the three years I’ve been with Telus. Tv is pretty good I like the packages

  • Miss_Angel_Baby Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • love_Aquarius13 gb🇨🇦 (@love_Aquarius13) reported

    @TELUSsupport we live 30 K north of Kamloops on Yellowhead Highway 5. We are halfway between Barriere & Kamloops. Cellular service for phone & hub is erratic & unreliable everyday. This has gone on for many months - calls to Telus do not improve service.

  • MTN180 MTN Nigeria Support (@MTN180) reported

    @GboseGbose and a list of available networks would be displayed, then select Bell Mobility, Rogers, SaskTel or TELUS as your preferred roaming network. Ensure your device data roaming settings is turned. Kindly restart your phone after taking these actions. ~Stella 3/3

  • don_parkhurst Don Parkhurst 🇨🇦🇨🇦🇨🇦 (@don_parkhurst) reported

    @as_per_danielle @BigNasty6oh4 I have had the exact opposite experience. Everything that I have gotten from Telus has been superior. Faster, more reliable, better picture quality, better (much better) interface, better service….

  • heather_hear Heather Hear (@heather_hear) reported

    Nothing better than breaking away from a company that infuriates me. That company is TELUS. Overall one of the worst companies in Canada. Endless arrogance and ineptitude in terms of price, service, options and "not listening" to customers. Second chances are over and done.

  • luuuwun Luuuwun (@luuuwun) reported

    @BigNasty6oh4 used to have telus 10 years ago, was fed up with their service, switched to shaw and everything is better, faster and cheaper

  • jpatch2001 Jamie (@jpatch2001) reported

    @jaykaypee14 I’ve vowed to never to go back to Bell/MTS after ****** service years ago. Been with Shaw for home services for almost 20 years, Telus and Rogers for cell as well. Minor hiccups here and there but overall the service on a bad day still exceeded Bell MTS on ANY day. Good call.

  • don_parkhurst Don Parkhurst 🇨🇦🇨🇦🇨🇦 (@don_parkhurst) reported

    @as_per_danielle @BigNasty6oh4 Lastly, the picture quality is better with Telus. I have several friends and family members that have Shaw and it isn’t as good a picture. Their internet connection goes up and down and will drop so low that we lose our FaceTime connection or it freezes up.

  • heather_hear Heather Hear (@heather_hear) reported

    @pwbarron @TELUS Amazing tweet. $54 billion. If only a percentage of that was to improve Telus "customer service" you would be miles ahead. Instead miles behind (and expensive!). Customers cannot find staff there capable of "answering questions" re: service that should be on FAQ on your website.