Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 12/05/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • arpan_on_BC Arpan Parhar (@arpan_on_BC) reported

    I hate to give Bell credit for something but amount of issues we have faced since switching over internet (from Shaw) and TV (from Bell) are absolutely ridiculous. Would never recommend Telus to anyone.

  • milkmanleeroy Mike (@milkmanleeroy) reported

    @strategyrick @steeletalk That’s fair. I have no services with Rogers or Shaw. I’m with Telus for Internet and cell phones. I’ve always thought they had amazing customer care over the years. And while, yes, Telus also outsourced a lot of reps across the world, I’ve had some amazing service from them.

  • arpan_on_BC Arpan Parhar (@arpan_on_BC) reported

    Why is your service so consistently bad? Absolutely embarrassing. @TELUS @TELUSsupport

  • cmac8269 CMAC 🇨🇦 (@cmac8269) reported

    @Mintmobile @VancityReynolds Bro, bring that service up here where it belongs, we need better choices than Bell/Rogers/Telus

  • danny_underwood Danny Underwood (@danny_underwood) reported

    @leadsheep1 I switched from Shaw due to the horrible customer service, I’m now on Telus and they have... horrible customer service. They are all bad and some of the most expensive prices in the world.

  • streaksskunk Streaks 🦨 🏳️‍⚧️ 🏳️‍🌈 #BLM (@streaksskunk) reported

    @Ms_Kappy Sadly we have even less choice out here. Rogers isn't a thing in Nova Scotia at all (unless it's mobile service), same with Telus, no Cogeco.. nothing. You're either caving to Bell or accepting crappy service instead with Eastlink.

  • Beeman1979 Lee Townsend (@Beeman1979) reported

    @ThomsonCam I live 20 minutes from YEG and I have horrid cell service (so I had to install a booster) and am stuck with Telus Hub for internet. Canadian Telecom and all layers of gov keep promising better service that never comes. So off to Starlink I go.

  • DRedecopp Doug Redecopp (@DRedecopp) reported

    @CBCNews Now we ALL get Rogers' fantabulous "customer service"? How does this not break monopoly rules? And before you go there, Telus is worse.

  • rantonstupidity James Wooten (@rantonstupidity) reported

    @business Shaw never recovered from its early failure to invest in wireless, letting Telus, Bell and Rogers dominate the wireless market. Freedom Mobile was a case of too little, too late.

  • FrostedSiren 🏳️‍🌈🧜‍♀️☕ Paper Mermaid & the empty coffee (@FrostedSiren) reported

    Years ago: Telus: I am the internet supplier Shaw: check out broadband Telus: **** Years later: Telus: I am the cellular provider Shaw: Buys Wynd mobile Telus: **** Today: Telus: I have more coverage for home internet, cell service, and- Rogers: buys Shaw Telus: ****.