Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 02/09/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CAMHB5 CAMHB (@CAMHB5) reported

    How is increasing the price of a phone I just agreed to purchase just as we are concluding the transaction an acceptable business practice @TELUS? Not sure I’ve ever had a worse customer service experience in my life!

  • Altherevguy Altherevguy (@Altherevguy) reported

    Funny how my @TELUS account has no issues and my @Rogers account is spluttering. I am lucky enough to have two mobile services but what about those who aren't?

  • melissadube87 Melissa Himes (@melissadube87) reported

    @TELUSsupport @TELUS I haven't had cellular data since 4:30 pm today in Ottawa and tech support keeps hanging up on me!!

  • martin_fff martin_fff (@martin_fff) reported

    @bcwestmind "let me list the ways telus sucks..." (no need, we all know)

  • PaulStats Paul Phillips (@PaulStats) reported

    @telus network absolute garbage. Constantly displays 5G but shows 1 or 2 bars. Do yourself a favour and sing with someone other than @telus

  • truck8256 Truck8256 (@truck8256) reported

    @Iluvhikingjen @TELUS Say yes to private healthcare. Government system sucks.

  • KillaWats83 Ryan Watson (@KillaWats83) reported

    @TELUS is there any service issues happening right now because of the storm yesterday?

  • marcedge1 Marc Edge (me/he) (@marcedge1) reported

    here we go again with #Telus . . . I just got an email telling me I had upgraded my service and it would cost me more every month . . . no I didn't

  • The_Gary_B Gary B (@The_Gary_B) reported

    @DrBrendaHardie @SeijPonchie Yup. And Horgan will be on the Telus Board of Directors within one year of stepping down as Premier.

  • moodyangela Synthetic Animals (@moodyangela) reported

    @heavybazz @TELUS Pure fibre is pure **** When my house upgraded our service dropped regularly, where we have to reset the modem. they throttle it for those who have a lot of users, even when we paid for the highest bundle Same thing with my mom and sister in separate houses in a different city