Telus outages and service status in Empress, Alberta

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  “Breath” (@abelthebreezy) reported 4 minutes ago

  @PierrePoilievre Yes libs been saying u never had other than govrt job, here u just mentioned worked at a Telus call centre which means you have a gift patience! Hope libs heard that too!

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  Canadian Sledge Hammer (@RealityoftheSit) reported 5 minutes ago

  @MelissaLMRogers @TELUSsupport first of all the $25 is USD, and you can find plenty of very cheap cellphone plans in Canada. You want to finance an expensive device through your plan and that is why you pay over $100. Telus is known to NOT be a budget provider - they have Koodo and Public Mobile you idiot

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  stopbelievingthegovernment (@stopbelievingt1) reported 9 minutes ago

  @MelissaLMRogers @JasminLaine_ @TELUSsupport That's outrageous. Telus convinced me to switch from rogers by making my plan $30/month. Customer service has been awful.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 11 minutes ago

  @TELUSsupport @TELUS cut off my grandpa’s phone without notice. Better get it fixed before I file a bigger complaint than social media.

• 
  Ash Mishra (@ashwani_avgeek) reported 11 minutes ago

  Scam alert. @TELUS @TELUSsupport staff will call you, will promise bill reduction, you agree and then boom. New services added to your without consent, doubling the bill amount and if you don’t pay this, obviously you’ll be reported to credit rating agencies. And when you try to contact customer support, there is 1000 hours wait and when you agree for a call back, they never call you and you get a text saying your callback is cancelled. And you can’t find a human to talk to resolve this.

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  Mr. Green (@PerspectiveMg) reported 22 minutes ago

  @MelissaLMRogers @TELUSsupport Telus is the first problem, always Freedom Mobile or Public Mobile(Telus subbrand - if live outside freedom subscriber zone)

• 
  Cat Girczyc (@Cat_WritesSFF) reported 23 minutes ago

  @jodyvance @TELUS Yes! I've been meaning to call them about my poor wifi but dreading the possibility of two hours en phone with no resolution

• 
  Fares🇵🇸 (@HazemAlashsy8j) reported 24 minutes ago

  @rayp10213 @TELUS I apologize for the inconvenience, my friend, but my family needs your support. Please quote my pinned tweet, retweet it, and comment on it with a period if possible. Donate if you can. 🙏🙏

• 
  Jason Thegreat (@Jason7hegreat) reported 29 minutes ago

  @Martyupnorth This is the whole reason I went with Telus a few years ago. Rogers kept increasing my bill by a significant amount every 6 months or so. Promotion ended, they say. I signed a contract, there was no promotion given. They fix the bill. 6 Months Later...

• 
  xOxStayCxOx (@xOxStaycxOx) reported 30 minutes ago

  Not understanding how my Stream+ is no longer attached to my @TELUS account so I can’t cancel it but I keep getting billed monthly for it. Not to mention there is no customer service line to call for help cancelling I am just stuck praying someone reads my ticket?!