Telus outages and service status in Empress, Alberta

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lois Roper (@LoisKRoper) reported 8 minutes ago

  It is shameful that during fire evacuations that the cell service providers cannot provide better service throughout the valley in the safe areas. From Enderby to Cherryville to Okanagan Falls, two bars is not sufficient let family know we are ok. Do better! @Telus @Bell @Rogers

• 
  Ashley Misquitta (@AshleyMisquitta) reported 8 minutes ago

  @BenjaminDEKR Happy to hear your needs are met but I don't think that is the rule - or at least I think there's a legit market I live in a suburb of Toronto and take @GOtransit into the city Every day I have infuriating dead spots with @TELUS and these guys are a legit service

• 
  Edmonton Lilly (@BabyGirlWife) reported 12 minutes ago

  @TELUS @TELUSsupport Your customer service sucks. You came in UNIVITED and upgraded us to fiberoptics. Which is causing PROPERTY DAMAGE!!!! But your AI DOESE NOT HAVE A WAY TO RESOLVE PROPERTY DAMAGE! THERE IS A ******* SINKHOLE AROUND YOUR POST!!!! #propertydamage

• 
  DividendBoomer (@BoomerDivvies) reported 16 minutes ago

  @cyberlander_ @TELUS No, I use shaw at home for internet. This is for our business lines and internet where the problems are occurring. They fcked up our transition from copper to fibre optic, which they asked for, and now I'm dealing with their incompetence.

• 
  Clayton (@phinx404) reported 16 minutes ago

  @TELUS I had to switch one already after they went in store to get new sim. Try to help but it’s just another dead zone in southern Ontario. I have others that drop or silence for 10 seconds in same spots while they driving. It’s useless. 20yrs and worst reception.

• 
  Kristel 💙🧡 🇨🇦 (@kristelxo) reported 17 minutes ago

  @ReaganPodelec @TELUSsupport I think I’m gonna be ill… I saw that it was delivered, never heard anything from Telus and tossed that receipt

• 
  Clayton (@phinx404) reported 19 minutes ago

  @TELUS Waiting for the phones in on business plan to run out. Only 3 more left to go then send them back and switch. Never had so many dropped calls or just no service at all. 5g+ and no internet error or dropped calls and dead zones in southern Ontario is crazy.

• 
  Borgan (@Borgan101) reported 19 minutes ago

  @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

• 
  Bala Chandar (@chandar) reported 22 minutes ago

  @TELUSsupport I returned my telus equipment at Canada post a few minutes back after cancelling my internet service. I was told that it may take upto several weeks as they have heavy backlog at Canada post. Pls. Share the Cust.service email to share the Canada post receipt.

• 
  Steve McDowall (@SteveMcDowall10) reported 27 minutes ago

  @bigdaddybustard @DannyAustin_9 Done , cancelled Rogers and got Telus. When they asked why I was cancelling, I went off on the poor guy on the phone..