Telus Outage Report in Empress, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Empress, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (19%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Devon Schmidt
(@DevonSc09287193) reported
@TELUS I have honestly had enough. I am located less than 20km north of downtown Calgary in a populated area with literally no obstructions to block cell service, why do I never have service? Maybe try putting customers first, instead of shareholders. Upgrade your infrastructure!
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Ruspar Dwin'anea
(@Ruspar) reported
@SpyderMo Telus has been the best for me. Bell is horrible to customers AND employees. Rogers... well... they're all talk
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Grant Dawson
(@pyeinburnaby) reported
from
Buckingham Heights, British Columbia
Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
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Techno Queen of Tesla
(@TECHNOQUEENTSLA) reported
@FringeAnalyst @ABDanielleSmith A big problem with healthcare is it's underfunded by design, because there's a huge amount of pressure on governments by the private sector to let them operate in Canada. Many American corporations, & Canadian companies like Loblaw & Telus are pushing for privatization.
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Jay Alary
(@JuliusBarthelme) reported
@TELUSsupport Is there an issue with Crave on Telus Optik not updating? This week’s new episode of STAR TREK: PICARD is available on the Crave app, but it’s not appearing on the Telus Optik version on my 4K PVR. Can you help a Trekster out?
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Pebbles 🇨🇦
(@calgarymisfit) reported
Hey @TELUS @TELUSsupport my 2 year plan is up in April. Just got my bill and my monthly bill is up by a whopping 40%. What on earth? #Grift #AlbertaDisadvantage what kind of customer loyalty is that meant to be exactly? Shameful
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John T. Bullock
(@johntbullock) reported
@TELUSsupport recently a door-2-door @TELUS rep signed my mom up for a contract, despite saying she wanted to think over. She then rec'd email confirming contract & install date. Called to cancel weeks ago & just rec'd a bill for $100s! Is this usual treatment for sr citizens?
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RossCreekNation
(@akaRCN) reported
Does anybody else have issues with their Telus Optik cable box constantly freezing & restarting?
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...
(@Jonah1907) reported
@StonedMasons_ Telus needs to be broken up. They screw Canadians everyday and give a few crumbs out in PR stunts thinking people won’t notice.
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Hangtooth
(@Squijibo) reported
@MK_Works Public Mobile is cheap and uses the Telus network (perhaps the best network in Greater Vancouver) but at 3G/4G speed, depending on your plan. We're on their $15 or $25 month prepaid plans unless we spot a super deal with a faster service + data, but we're not holding our breath.