Telus Outage Report in Empress, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 06: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (57%)

2. 

   Phone (18%)

3. 

   Wi-fi (11%)

4. 

   TV (6%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Jen Rollins (@TheJenRollins) reported 3 minutes ago

  @Taramic81971890 @TELUS @telusmobility They said it was my carrier settings - nope, and then SIM card - nope. Finally reset my network settings and nope. All this time no one told me it’s because my house is a dead zone. Now I get to fight cancellation fees for a service they never should have given me.

• BelowthekneeXD (@belowthekneeXD) reported 5 minutes ago

  @TELUSsupport is it possible to get help from a human being over the phone, I am having a problem with my Telus box, which is by far the biggest piece of garbage technology I’ve ever dealt with, and then I can’t even talk to a person

• jhalak mittal (@JustJhalak) reported 6 minutes ago

  @TELUS @TELUSsupport have been a customer for 2-3 years and now the customer support is just so bad. Have been waiting on my order but no response, no email..cs staff just keeps transferring. Annoyed !!!

• Jen Rollins (@TheJenRollins) reported 6 minutes ago

  @_carrieann @TELUSsupport @TELUS They haven’t helped much, sadly. I should get internet on Thursday but I’m switching to Rogers for my business cell lines. I’m in an “area of concern” for cell service aka, I’m in a dead zone.

• Adriana MAMMA BEAR (@Adriana72876339) reported 7 minutes ago

  @Qualifyfor @TELUSsupport Sorry can’t help you don’t have Telus

• Ajay (@ajaykamboj80) reported 11 minutes ago from Chestermere, Alberta

  @TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..

• Allyson (@MrsLethal) reported 11 minutes ago

  Is telus literally the worst mobility company in Canada or just me?

• Lisa Fast (@lisavation) reported 13 minutes ago

  @KayleHatt @TELUS I’m a @TELUS customer for years now and it’s been terrible. Shopping around now.

• Dave Faulkner (@FaulknersRazor) reported 15 minutes ago

  @TheJenRollins @TELUS @telusmobility Demand 1 month credit for each day of outage. Do not take no for an answer. I have done this several times.

• Jen Rollins (@TheJenRollins) reported 15 minutes ago

  @Taramic81971890 @TELUS @telusmobility I’m facing thousands in fees when I don’t want to cancel, I just want to take calls for my business from my home. I’m so disappointed. I’ve cried twice today from stress not to mention losing an entire day of work and it’s still not fixed. I’m at a cafe.