Telus

Telus Outage Report in Empress, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 03/31/2026 08:45

March 31: Problems at Telus

Telus is having issues since 02:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chriscoastguy Chris (@chriscoastguy) reported

    @TELUS @TELUSsupport @TELUSBusiness Not a happy new customer. Sign up for a business 2 year contract cell plan(s), sales rep signs us up for BYOD no contract, emails on Dec 1 saying taking time to fix, email yest. get out of office til Jan 4. Contact agent via chat, get /1

  • HelloAgainWorl1 Health Freedom Fighter🇨🇦 (@HelloAgainWorl1) reported

    @TheWindsorStar @TELUS Until 5G goes down!

  • theresemacdona6 Therese (@theresemacdona6) reported

    @TELUS Ever tried getting hold of this company when you have problems with your cell phone?? 😡

  • GordieLogan Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • CampsiteBio Campsite.bio (@CampsiteBio) reported

    Shaw and Telus have confirmed with us that they have not blocked our site. This appears to be a bad DNS cache that should resolve itself over time.

  • Ow_My_Back_ Chris Loewen ♿️ (@Ow_My_Back_) reported

    Is anybody else having trouble with Telus cellular right now?

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported

    @SteveThePylon @Bell No surprise. Fido is part of the Rogers network. Bell shares much of their network with TELUS (I say this because Bell claims to have more coverage than TELUS).

  • TrustedSource00 Nmml (@TrustedSource00) reported

    @TELUS No, I support keeping China out of 5G

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    @TELUSsupport Imagine how much simpler this would have been if @TELUSsupport had forwarded on the picture I posted. Imagine how much more efficient Telus support would be if customers had the ability to email or text pictures of the problem. Sadly, that’s not possible. I asked.

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    @TELUSsupport A Telus technician just came to my house asking to come in and hook up my phone. I said the problem was outside with the drop from the power pole in the alley. The actual problem is totally different from what his trouble ticket said.