Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 12/27/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MrCampinCDN MrCampinCanadian (@MrCampinCDN) reported

    I hate you guys so much, you're the worst bank ever. Your customer service is so ****** you make Telus look great and that's saying something because Telus is complete CHEEKS.

  • lowejosh Josh Lowe (@lowejosh) reported

    @TELUSsupport Google Home has suddenly stopped being able to communicate with my Telus/ADT security system late last week. Did you disable support for Google Home? It's worked fine for years before Telus bought ADT Canada, and even worked afterwards right up until last Friday.

  • 5CMcT CMcT (@5CMcT) reported

    @Coelasquid I liked it when Telus had actual offices in our small town and I could walk down and pay my bill and local people had jobs. If you had a problem there would be an actual person you could speak to. I’m sure farming it all out to call centres overseas improved profits.

  • VancouverExpat مغترب (@VancouverExpat) reported

    @MarketManiaCa 2hours for Telus and callback service doesn’t work

  • BigwifiCa Bigwifi.ca (@BigwifiCa) reported

    This service is up currently but Telus is expecting some more brief work to be happening throughout the day.

  • BigwifiCa Bigwifi.ca (@BigwifiCa) reported

    Tofield **** Ongoing Telus outages in BC and Alberta are impacting service. There is no estimate for time to repair. We have already ordered a second Bell Fibre connection to help reduce reliance on Telus with install expected around Xmas.

  • klr_12 Kayleigh 💓 (@klr_12) reported

    No way in hell did I just log onto my telus account and my joke services bill is like $450 …. It’s never been more than $200 and now I have all these charges after moving 😶

  • JustLilCC LilCC (@JustLilCC) reported

    Causally waiting 3 hours for a Telus agent to help me upgrade my already over priced iPhone L o L

  • realJohnWagner John Wagner (@realJohnWagner) reported

    @EmergencyInfoBC No I did not receive it..IPhone 13 on telus network

  • Toddydemorangin your friendly neighbourhood fofoqueira (@Toddydemorangin) reported

    I LOATHE @TELUS with all capital letters. Canadian college students DO NOT sign on for Telus if you want good internet that will allow you to do your homework uninterrupted. Box you will fail. It’s been 3 days since my apartment has had no internet, I have assignments for today!