Telus Outage Report in Empress, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Empress, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Musaic2
(@Musaic2) reported
The #transcanada highway drive between #Manitoba and #Ontario already has spotty cell service. Neither @Bell @Rogers nor @TELUS have announced news to upgrade, only plans to eliminate service.
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Darcy Rogers
(@DarcyRogers2) reported
@TELUS Still waiting for even adequate cell phone reception in Airdrie, Alberta. I realize that you're very busy digging up people's lawns to ram fibre connections down their throats, but how about another cell tower or two in a city of 70 thousand people? Thanks.
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Santiago Sánchez
(@Sansj17) reported
@TELUS Chill on the promotion emails! I've gotten 3 so far today, and it isn't midday yet. One more and I'll cancel my service.
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Commissioner Miner
(@fanCRTCProfling) reported
On issues requiring refunds, does Telus refund that processing fee? #CRTC Let's say u trial their service, price was advertised as one thing but they charged another due to C/C. Person leaves in the 30-days due to low quality (or any other refund issue) That refunded?
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Celine McEachern
(@Celine_McE) reported
Will be dropping @TELUS as my provider due to the $7 bill increase for no change in service. Not once have I felt like a ‘valued customer’ with Telus.
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Sandras
(@sandradee56) reported
@asiroisy @LisaSingerUBC @richardzussman Wtf. I just lost my family doc to retirement. Was advised to research Telus Health . 😡
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chronic-feuer
(@ChronicFeuer) reported
@TELUSsupport The call was never completed. Over 3 hours on the phone and your stupid sales team couldn’t figure out phone line and voip. Now I’m stuck in a 3 yr contract for internet and I need a landline and don’t want to use you anymore. #never sign a contract with @TELUS.
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Steven
(@faria_wong) reported
Telus Canada - ADT pulse is not working. Last time this occurred one of their analyst coded something incorrectly. 5 days and still no fix. Telus Customer Service is truly the worse. Don’t rely on Telus for home security.
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M.
(@accordingtomio) reported
@MsBehavior @Bell_MTSHelps I am glad they sold my account to Telus. Haven't had any issues with them, so far, in the last five years. MTS was legit the worst.
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William G
(@vivian_rivian) reported
@TELUSsupport @TELUS What’s going on with the ADT Pulse app? We’re away and unable to access our home security to check cameras etc. It’s been 4-5 days, no contact from TELUS acknowledging there’s an issue, are you fixing this, what’s going on!?