Telus Outage Report in Empress, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Empress, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer Bean
(@iammrsbean) reported
@TELUS when I make 3 service calls in 1 week, and provide my phone number and account number, how do you NOT know I have fibreoptic, every single time?!?!?!?
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chris
(@CMcknight79) reported
@TELUS why is it so hard to get an install booked? Your technician never showed up and said would reschedule. Found out today that the technician actually selected cancel instead of rebook and now customer service is giving me the runaround
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Brian Hogg
(@brianhogg) reported
@TELUSsupport I signed up for Telus business, and just received a request to transfer my number to telus despite not having the sim yet or asking to do so. Called number but apparently zero support on weekends by phone. How do I cancel my account?
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Dolores Chapin
(@ChapinDolores) reported
@Rogers Can’t wait for my plan to end then I am going on the Telus Family Plan. Sick of my phone not working over 50 -70% of the time for over the last 11/2 yrs. It’s become a real safety issue for me. Too unreliable!
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Rae Johnson
(@Charisma_Kitten) reported
@TELUSsupport I've been with telus less than a month. This is the 3rd time I've had to call in because of the terrible service. Cable and internet keeps cutting out
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Nim Kaur
(@MapleBrownie) reported
Like in this day and age of customer service, @telus you're doing a horrible job at winning ppl over. Any more screw ups and I'm taking my business to @ShawInfo
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Posh Spice
(@notquiche) reported
“My first phone was a Gray Telus flip phone and you could literally ****, piss, throwing it at a wall, and shoot a gun at it and you can still open it up and make a call”
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Cookie Monster's Ex
(@UrGirlSaigon) reported
As someone who has been with them SINCE 1998 so CLEARLY isn’t going anywhere, trust me when I say, do not buy cell services with @TELUS @TELUSsupport. They’re the WORST company I have ever dealt with. Your loyalty means nothing to them. You paying regularly means nothing to them.
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Cookie Monster's Ex
(@UrGirlSaigon) reported
Never seen WORSE company than @TELUS @TELUSsupport in my LIFE. I been wit these ppl since 1998 & it was clearnet. My bill due first week of April but I was in hospital having emergency surgery so me/newborn WOULDN’T DIE!! Yet Telus keeps harassing me! Isn’t even month past due!
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Scott
(@ScottMarcoux) reported
@OilersJohn @TELUS A digital audio cable might help? It might plug your old surround system into your tv direct?