Telus

Telus Outage Report in Empress, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 11/29/2025 23:25

November 29: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • paisleymedia2 Michelle Muldoon (@paisleymedia2) reported

    On my new phone with my new service provider. I've been with @Rogers for well over a decade but after several disappointments with them, I've moved over to @TELUS . @Bell wasn't in the running. They still need to apologize to #LisaLaFlamme .

  • highlanderafc Highlanderafc (@highlanderafc) reported

    @TELUS your 5g is awful!! #fixit #londonont

  • CandaceLatham1 Candace Latham (@CandaceLatham1) reported

    @GreaterfoolVan Based on the phone service in my home by Telus I wouldn’t be so inclined to seek out care for anything.

  • ssp_7 Sukhjinder (@ssp_7) reported

    @kirsten__alyssa @TELUS Have u tried Rodgers??? Service is 💩

  • glenncgy Glenn Carville (@glenncgy) reported

    @TELUSsupport what is going on with Telus service in southwest Calgary? We have no optik tv or internet.

  • ScottTerrioHMA Scott Terrio (@ScottTerrioHMA) reported

    @HoyesMichalos @doughoyes other provider. That's what I'd do to restore service - just start a new one. Telus will never collect the account in your dad's name, I suspect, but that's their problem, not yours.

  • GuyRandomNumber This Guy (@GuyRandomNumber) reported

    @krismeloche @nathanyyc I bet that all agreed selling us off to Telus and other private interests would solve their problems

  • maryoke_ eu e mariana lemos (@maryoke_) reported

    @TELUS your virtual consultation tool is 100% USELESS. I am BLEEDING and after 40 MINUTES of a pointless chatting I was simple told to go to the ER. Not only me but everyone I know is absolutely dissatisfied with the service. This is absurdly disrespectful!

  • dilipmohanty38 dilip mohanty (@dilipmohanty38) reported

    @TELUSsupport @TELUS Worst Organisation to work with !!!...Don't even bother to pay the salary and not responding either!!!!!!! **** Off!!!

  • maryoke_ eu e mariana lemos (@maryoke_) reported

    @TELUS your virtual consultation tool is 100% USELESS. I am BLEEDING and after 40 MINUTES of a pointless chatting I was simply told to go to the ER. Not only me but everyone I know is absolutely dissatisfied with the service. This is absurdly disrespectful!