Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 11/14/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • eliasringtail Peut-Être (@eliasringtail) reported

    @SpottyVex I buy my phones outright so that I am not on contract with Telus. Now that I can leave any time, I get great service and a decent price for it.

  • LizJonesVan Liz Jones (@LizJonesVan) reported

    @TELUS @TELUSsupport when someone is taking a ferry from Victoria to Vancouver they aren’t in US. That’s your issue. And the fact that you send me an email with no opportunity to reply makes it worse.

  • kooptroop77 chris k (@kooptroop77) reported

    @TELUSsupport @TELUSsupport received message 6hrs ago stating services are up, but they aren’t. Getting the runaround from agents. Outage not listed, but they keep saying it may still be out. No real updates #telus #frustrating

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Now I question if the Internet Society is just a lip-flapper for Telus and incumbents as well for an outcome, just like CNOC. #CRTC Trust has been broken and there is no going back. CNOC did damage.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Makes me wonder if Distributel, Altima, Start, CNOC etc gave money to OpenMedia to **** something? #CRTC In other words, OpenMedia flapping lips for Telus too. Even if they said no, I wouldn't believe it trust is now broken, major deception being played by Telus, CNOC & Indi's.

  • GuyOn2Wheelz GuyOn2Wheelz (@GuyOn2Wheelz) reported

    @jpappone @TELUSsupport I ment sell, but that's messed. I have actually been with Telus for the last 7 years or so but never bought a phone rather did the 2 year return plan. Koodo is owned by telus I believe and I'm sure you can buy the same phone out right from them.

  • lifeafterskiing lifeafterskiing (@lifeafterskiing) reported

    1/5 Dear @TELUS I don't want to call again! I'm tired of calling monthly and being misunderstood! I have 2 business accounts & 1 personal account under my login. I can't access historical bills for my business connect account.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Basically we have Bell, Videotron, rogers & Telus paying CNOC for #CRTC regulatory filings, hidden for a ~ year. People supposed to trust CNOC ever again as if they represent & are a voice for "independent internet service providers". They are lip flappers for incumbents.

  • kfarenholtz Kathy Farenholtz (@kfarenholtz) reported

    Thinking of switching our cell plans to Shaw mobility. (Happy with our Telus service except for the $$$!). Anyone else have their cell plans with Shaw? Looking for reviews on reliability, cell coverage, dropped calls, etc.

  • jdd2bits jd (@jdd2bits) reported

    Telus sucks ***, you can’t watch a program without it cancelling out every 2 minutes. They should really be giving people money back on their bills. Why pay for a service you can’t get