Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 10/31/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JonFat2Fierce Souled Out (@JonFat2Fierce) reported

    My mom went to make a $300 payment at @scotiabank and the bonehead took her money and sent it to Telus, a phone company. For 2 months now she's been trying to correct it all. This is why I never deal with bank tellers.. many couldn't even operate a lemon aid stand.

  • SmokeCityFC1 SmokeCityFC (@SmokeCityFC1) reported

    @TELUSsupport I am unable to sign-in with my Telus authentication to SportsNet Now. I contacted them and was told it was your issue and I need to contact you. When I tried to contact Telus I could not reach an agent to resolve the issue. Can you help?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Now seems like a good time for everyone to sue #CRTC Rogers as they are busy w/ their family feud. I want to see Bell sue them. I want to see Telus sue them I want to see TekSavvy sue them I want to see another class action for biometric collection w/o consent. Kick em while down

  • Maark0_o mark (@Maark0_o) reported

    @sherrydacosta I'm with Koodo. They've got good coverage--i believe they use the telus network

  • 6ixTweet bubita ciprinel (@6ixTweet) reported

    @TELUSsupport looks like north york is down. Not impressed telus. My second day on your network... not impressed

  • haleyismulan Haley (@haleyismulan) reported

    Also on my **** list? @telus. I've had 3 service outages in a month and a half. 3. Time to go back to Rogers.

  • geraldnunn Gerald Nunn (@geraldnunn) reported

    Hey @TELUS, why can't I buy a Pixel 6 Pro outright at your store despite being a Telus mobility customer with a plan? Seems kind of an odd way to reward customer loyalty

  • brad_hurt Brad Hurt (@brad_hurt) reported

    @TELUSsupport hi there. We have a telus smart hub (a Huawei B612 model). Just recently we had a power outage, but it was only for a second. The internet was active for a couple minutes after, and now its saying there is no network connectivity. We are located NW of Airdrie AB.

  • _Preest_ Preest (@_Preest_) reported

    @TELUS @MediaSmarts Seriously @Telus ... 1 hour wait time to fix some ****** problem caused by you...

  • chadl84625640 Chad Lewis (@chadl84625640) reported

    @kareemslick @TELUS It's crap. And a rip off .