Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 01/16/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • canucksedins cat 🦋 (@canucksedins) reported

    we got Telus optik and now it’s configuring (whatever ******** that means)

  • deepthihegde Deepthi Hegde (@deepthihegde) reported

    Dear @TELUSsupport @TELUS Why do you keep sending my monthly bill, even after cancelling 3 months ago. Already have spoken to customer care twice. Had your service for less than 10 days and for that I’m bearing this hassle.

  • daanielleryan Danielle Ryan (@daanielleryan) reported

    @AmberGillan @TELUS I used to use Tulip Health which is a free online service as well I just like the convenience of this being in an app where I can send photos and a description before my appointment!

  • BechardAndre Andre Bechard (@BechardAndre) reported

    @TELUS I'd like to make a complaint. The other big cell phone companies u dont have to pay the taxes upfront so why does telus?

  • mohammedQ1237 Mohammed Q (@mohammedQ1237) reported

    Worst customer service @TELUS keep getting the wrong information from your untrained agents overseas.

  • Michael_Lemieux Mike (@Michael_Lemieux) reported

    @TELUS with all the great advances your company has made, who made the decision to switch your email platform to Gmail? Huge step back. Worst email program I've ever used. Multiple emails, multiple **** shows. Your old platform worked just fine.

  • RGugyelka Ryan G (@RGugyelka) reported

    @SpencerFernando Simple question is would Telus or Shaw be allowed to set up a 5G network in China? Prob not so why would we extend them that benefit?

  • Fat_B FatB astard (@Fat_B) reported

    @TELUSsupport Hi Telus, existing mobility customer. Been using the same sim since 2012 swapping it between 2 phones. Gold is getting pretty worn out. Anyway to get a replacement sim to continue using service without having purchase another?

  • loldellzor dellzor (@loldellzor) reported

    @Cented7 telus fiber is fire tho wtf

  • mynijja1 mynijja (@mynijja1) reported

    @TELUS I can’t believe your customer service just let a client leave for @Rogers over $5 dollar plan lol