Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 02/20/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RobSheridan7 Rob Sheridan (@RobSheridan7) reported

    @tyleryphd @DeondreSmiles And its Telus’ network Koodo uses. Same company.

  • iverglas iverglas (@iverglas) reported

    @Seriouslytwist3 @janetwagner21 Fireside chats! Poilievre apparently thinks he can make himself look like somebody with a blue collar & calluses. He's regular folks! In fact, he's never worked a day in his life... other than doing collections for Telus. The Hare's Hair: a true hack's hack.

  • Drewsinden Drew Sinden (@Drewsinden) reported

    Hey @TELUS the quickest way for me to not use your service is to come to my ******* door. Please tell your boomer Sales Director. Thank You.

  • ScottPerron2 Scotty P (@ScottPerron2) reported

    Hey, @TELUS @TELUSsupport You call me to offer savings on my home phone plan, then put me on hold for 12 minutes to wait for an agent ? Really ? How's your service ?

  • Aayush0994 Aayush Desai (@Aayush0994) reported

    @TELUSsupport is something up with BC area? i live in V6E 4S1 and all telus wifi networks are down.

  • FemaleDogAwwAww Iris (@FemaleDogAwwAww) reported

    Calling Telus customer service and being put on hold for an hour is the hatest discomfort I can ever be.

  • wildoutwshaina wildin’ out with shaina 🤙🏽 (@wildoutwshaina) reported

    Telus literally makes my blood boil they’ve been jipping my family and I for ******* years you literally have to tell them how to fix the issues they create @TELUS

  • BadBrad2point0 Brad Erickson (@BadBrad2point0) reported

    @teriterikerr @Adam_Stirling I’ve been complaining to Telus for almost two months. They said it’s due to the 5G upgrades, but I never hear back. @telus #NoCellService

  • hahajoyjoy hahajoyjoy (@hahajoyjoy) reported

    @TELUSsupport How would I know if the server issue is fixed? Do I spend $$ on portable mywifi or trust Telus internet is steady again? How would I know @TELUS? #yyc

  • __M__A__K__ Anarchy Man (@__M__A__K__) reported

    @TELUSsupport @TELUS wtf is up with your website?? Everywhere I click for help I get “502 Bad Gateway”. 😡