Telus

Telus Outage Report in Empress, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Empress, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Empress and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Empress, Alberta 02/11/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cmckinnon83 McKinnon 🇨🇦 (@cmckinnon83) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. No I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. Telus what says you?

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    **** Telus money grubbing ********!!!!

  • screaminTkettle The Tea Kettle (@screaminTkettle) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. Now I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. @Telus what says you?

  • cmckinnon83 McKinnon 🇨🇦 (@cmckinnon83) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. No I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. @Telus what says you?

  • Matthew14406619 Matthew Wright (@Matthew14406619) reported

    @CuzICantStop @Shawhelp @TELUS im with telus and went down also

  • Jofram88 Jack (@Jofram88) reported

    @Shawhelp Wtf shaw. There goes my cable and internet. I'm switching to telus.

  • jasontkachuk Farmer J (@jasontkachuk) reported

    @kittlefarms If telus ever gets around to switching my service we are going to a text and email option as our main contact. Farmers are much more phone savvy then nonfarmers. But the preferences switch for email or text is at a much older age then you'd think.

  • CuzICantStop Cuzi (@CuzICantStop) reported

    Did @Shawhelp seriously just tank Edmonton and surrounding area’s internet? Wow. I miss @TELUS. I never had any outages like this when I was with them. This is crazy.

  • BryansHungry Bryan (@BryansHungry) reported

    @TELUSsupport @Caper_jmo Just to piggy back off this same thing here. Both Telus and Koodo one phone with each. Randomly no signal and dropping calls started about Saturday, same location.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.