Telus Outage Report in Entwistle, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Entwistle, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Entwistle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Telus
Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (24%)
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Wi-fi (10%)
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TV (7%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Certified Pizza Lover
(@hc2dotca) reported
@chantalygk I use Public Mobile, which is a subsidiary of Telus. I get a referral bonus (full disclosure) for anyone who signs up via my code. You also get $1 off your bill for auto-payment via cc, and $1 off each year you are a customer. Basic data plan, 2Gb/month, w free long dist, $20
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Queen of Darkness
(@qnodrknss) reported
@clovemartin @EMWalker108 @PierrePoilievre So no more oversight when Bell or Rogers try to buy out more small telecom companies? That will make for a competitive market. Shaw sold Freedom so the merger could proceed and we still have a cell provider not owned by Rogers, Bell or Telus. (That merger is still bad news)
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Spukx3369
(@spooky3369) reported
from
Calgary, Alberta
Looks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me
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Tyler
(@ohiEshu) reported
@TELUS What does it take after 3 years to get my name fixed? Last time a rep helped me I had 1 of 3 things fixed. Last call: Couldn't see my mobility bill: Fixed Name: Still wrong Bundle applied for the 36 months I had the 2 accounts: Still never applied Message history shows
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Indagroove
(@indagroovebc) reported
@tedcamp I’ll never forget that fact. Reality is, it was all broken before. They just purposely made it worse to introduce a new business model. Virtual healthcare, driven by AI and backed by corporations like Telus (Babylon)
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Joe Mazzei
(@Joe_Mazzei) reported
@joshuahind @IshatReza And Telus wants to charge customers who use a credit card. A trifecta of telecom customer appreciation.
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DD
(@bullies1970) reported
@TELUS What is going on with the continually dropping of wifi and service in Lethbridge. Becoming annoying
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Matthew Gourlie
(@MattGourlie) reported
@ThinWhiteDork @Bell I inherited my phone and my contract from work when I left, so I ended up with Telus. That wouldn't have been my choice, but they've been quite good to the point where I haven't switched. The in-person service I've received has been very good.
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Karver
(@gkarver) reported
@TELUS it took 3 different customer service agents and about two hours of my day, but my bill went from $493 to $113. Special thanks to the agent who took my concerns seriously and went through my entire bill and found all the overcharges and missed discounts.
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Marci
(@marcieaston) reported
@TELUS Is there another way to reach Telus? Am currently on HOLD (said it would be 15 mins, at 32) 2xs I’ve left my # for callback both returns began with “Hi, you’re a great customer,I’d like to discuss a Telus special deal”..I have a cell issue I want to discuss not buy things