Telus outages and service status in Entwistle, Alberta

Problems in the last 24 hours in Entwistle, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Entwistle, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TELUS Support (@TELUSsupport) reported 5 minutes ago

  We’re very sorry to hear about your recent experience and the frustration it’s caused. This is absolutely not the level of service we aim to provide, and we understand how upsetting it can be when you're unable to get the support you need — especially when communication is being impacted. To clarify your concern: are you currently unable to call or message certain contacts, specifically Telus numbers, or are all services affected? We’d like to better understand the issue to get it resolved as quickly as possible.

• 
  Shannon McMullan✨  & 🦋 (@manitoulinmagic) reported 7 minutes ago

  @TELUS @TELUSsupport So apparently Telus bought the security company I use and I have been paying a monthly fee. Now that we need a technician, they tell me that they cannot send one to my address. This is poor service at the best and fraud at the worst!

• 
  Rick O'Shea (@smellier420) reported 8 minutes ago

  @TELUSsupport I have been deceived by a sales agent and the customer service rep I just spoke to told me @TELUS would rather I return the device and cancel service as opposed to honouring the agreement that was offered to me. They actually hung up on me when I requested a manager

• 
  Rick O'Shea (@smellier420) reported 14 minutes ago

  @TELUSsupport @TELUS As a long time mobility customer, I have come to expect better service than what I just received. Never have I been treated so rudely as a customer. I'm honestly flabbergasted by what just occured.

• 
  Loreen Wilson (@gidsmomp) reported 19 minutes ago

  @TELUS The last time I lost my internet for 4 days you decided I should have to call you back for a credit and I still on hold for an hour and a half and gave up this time. You better fix it

• 
  Roadman T (@teewhyare1) reported 21 minutes ago

  @Bell and their crummy customer service can take a back seat. @TELUS, you're back on the clock.

• 
  Commissioner Miner (@fanCRTCProfling) reported 24 minutes ago

  @pozpiggy86 @koodo That's a sign of your new @telus service to come, with anything your get from Telus. Record it, complain... Isn't Telus the one that charges people 200$ if their tech shows up and no one is home? You have a no-show tech.

• 
  Dozey (@Sharpie780) reported 25 minutes ago

  @iamterryevans I’ve had it with Telus. Their TV boxes have gone to ****. My contract is almost up and I’m done it’s so frustrating.

• 
  Linda L Sear AKA: ''Kat Mom'' (@kittykat4512) reported 26 minutes ago

  Well, I don't know what happened with this Cloud Star TV, based here in Edmonton. Because we've both been home all day and they never did call us like they were supposed to today about making an appointment to have their home services switched over from Telus! Not impressed.🤨🤔

• 
  anticanadainG.bettmen (@jwd7150) reported 29 minutes ago

  So get this telus has treated to cut my cell service of if I dont pay $100 dallors by the 29th of this month even though those greedy jerks know im on long-term disability that doesn't pay much and they're not even willing 2 put me on an affordable cell plan 4 ppl on disability!!