Telus outages and service status in Entwistle, Alberta

Problems in the last 24 hours in Entwistle, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Entwistle, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  heiba9866 (@heiba986627073) reported 5 minutes ago

  @SerenaCMah @WestJet They can't even price q plane ticket ask them questions about pricing and they won't know what to say, Telus has trainers and quality agents who have never touched a plane 😢, while Canada has staff with several years of exp who do not rely on scripts

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  Eth M. (@ethanmilberg) reported 5 minutes ago

  @TELUS There's an internet outage in Newmarket Ontario. It has been at least three hours.

• 
  Assistant Associate Minister of Clarifications (@ABRedShirtGuy13) reported 7 minutes ago

  @ZoeyFeldman @Brendan78354998 @david_parker Do you not understand the meaning of the word “inappropriate”?? Telus (or other service provider) needs your consent aka PERMISSION to public your name/address in a phone book or online listing, or to use the information for other purposes.

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  hcky123 (@dundatt1989) reported 9 minutes ago

  @acupforusplease @shanelpratap @RobertParizek This is exsctiy right I think the Apple TV deal is more but gets shifted into another marketing arm so the accounting trickery may confuse the issue Also isn’t telus shirt sponsor about 3 million a year alone ?

• 
  Slowflake (@Slowflake1601) reported 11 minutes ago

  Telus got caught using AI to hide the accent of their customer service agents. What I wouldn't give to hear "DO NOT REDEEM" in a perfect Canadian accent.

• 
  Cornerstone Marketing Inc. (@CS_MarketingInc) reported 17 minutes ago

  @gallomimia @cdntradegrljenn Owned by Telus - so same network

• 
  Jd (@ProfesorRefer) reported 17 minutes ago

  @Tablesalt13 For those that want to know TELUS outsources the most: It runs a massive global BPO operation (TELUS International/digital solutions) with call centers and services abroad. Its Canadian headcount has steadily declined while global grew. • Bell does offshore some customer service/IT (complaints about India/Philippines agents and recent moves are common). • Rogers has done the least visible offshoring for customer-facing roles: It publicly committed to (and delivered) 100% Canadian-based call centers/customer service teams (including repatriating Shaw jobs in 2023). It still positions itself as the only national carrier with this focus, though recent cuts, AI, and third-party shifts have drawn criticism like the others.

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  Dane Didkerson (@HabDomination) reported 17 minutes ago

  @MelissaLMRogers This happens every friggin' year for every company. I just called Telus. I spoke to individuals in 3 different countries for an issue. None in Canada. Thanks Telus.

• 
  Sammy Pasta (@realSammyPasta) reported 18 minutes ago

  @Tablesalt13 I worked for a third party (Telus) that represented Shopify and they treated us like ****. Lutke is worse than Kamala and Epstein combined

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  T Saunders (@TSaundersql) reported 20 minutes ago

  @mario4thenorth Telus, can’t Telus anything. That’s been my slogan for them for the last 15-20 yrs, after they tried lying to me on what an issue was with my service.