Telus Outage Report in Entwistle, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Entwistle, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Entwistle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Garrow
(@mattyg12) reported
@TELUS Just received my 2nd horrendous example of customer service from Telus in the last week. Installer was a no show last week. Re-booked. Today's installer called today after 11 and said he'd be there in 30. No show again! Just brutal and disruptive.
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BishFrags
(@BishFrags) reported
@905Jatin @RogersHelps @TELUS funny that you say this as telus internet has been down for 2+ hours
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Shawn King
(@ShawnKing) reported
@AlanBailward @TELUS Oh, this is a entirely *different* problem with Telus….😤 Still dealing with the bullshit withdrawals they *swear* they never did, costing me $90 in NSF charges!
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Elle Jaysee
(@newHatshepsut) reported
@Tonygeheran you make more than 4 million dollars per year but you think it’s ok to cancel a persons cell service (during the season of giving) for owing $134 for 2 weeks. Absolutely despicable! Meanwhile Telus claims to care about people’s health? What B.S. Shame on you!
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Kuljit Rakhra
(@KujRak) reported
@TELUSsupport - absolutely terrible customer service -cancelled appointment because original tech is off for 2 days? How is there only one tech available for an install in Vancouver? Why book an appointment when no one is available? Have received nothing but the runaround @TELUS
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Helen Zeilstra
(@HelenZeilstra) reported
@CTVNewsVI @Telus has already invested significant assistance to support transients and, by extension, the voting block's bad policies. The "let's love the unhoused" line is not true. Rather, it's about pressure. A partnership with @TogetherVic is a very poor business decision. Wait!
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Bob Cotter
(@gibsonsgolfer) reported
@LizaYuzda @JanetBrown980 I finally gave up and have begun using the Telus call control feature that is free. It took a bit of tech support from them to get in in place for our account. But, so far no more of these annoying daily calls.
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Mickey Mitchell
(@mickey_mitchell) reported
@JonWongYYC @TELUS Ours is down too. I’ve restarted and power cycled. Still not working.‘I’m sure they still want 100% of their payment at the end of the month though.
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Ryan
(@whiskeystardust) reported
@TELUS @TELUSsupport Thanks for ruining our evening. Services have been out in entire town of Okotoks for over 2 hours. That's the thing about having Optik TV tied in with your internet, when it's down you lose all connections including PVR. May be time to find another provider
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Lokilator
(@Lokilator) reported
@hollywoodsuite Oops apologies from me now for late reply. It is just a Slasher issue. I can access your other content. Telus says they can’t figure out the problem :)