Telus Outage Report in Falher, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Falher, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Falher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (44%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Elle (@PNWisland_elle) reported 7 minutes ago

  @sailorgirl2017 It's not just you. My wifi is dropped every few minutes. I'm not sure if it's because Telus is installing fibre-optic all over the place but my wifi is not working. My ethernet cable isn't long enough. So I won't be around much either.

• HarveyM (@TheHarveyM) reported 10 minutes ago

  @telusmobility just received a text from a number I don’t recognize, feels sketchy. (Telus Mobility) Bill Department returns an amount of $35.48 due to a overcharges on the last month billing. Reply "Y" to receive the secure link to claim your funds or "N" to cancel.

• Kevin (@KpHeaney) reported 13 minutes ago

  Hey @telus Why do you guys have callback service for Tech Support. But NOT for Customer Service/Billing? The wait time is 1 HOUR. WHO HAS TIME TO WAIT ON HOLD FOR AN HOUR?

• rebecca munroe (@rebmunroe) reported 14 minutes ago

  @TELUS I have had nothing but issues since opening a business account with you! Now after trying to purchase several phones for execs at my publicly traded company, I am told by your support team that I can’t? @telussupport #needanewcellphoneprovider

• Buwa (@BuwaLegend) reported 14 minutes ago

  TELUS has the worst customer service ever🙄

• ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ (@AlexanderPatton) reported 15 minutes ago

  @ashleyhowell92 @TELUS @TELUSsupport After 45 minutes of chatting with tech support, they finally acknowledged me it is an active outage affecting Western Canada.

• Cyn (@Cyn38959631) reported 16 minutes ago

  @Shawhelp @topherzac Pretending you care is nice and all, but Shaw upper managment would never back it up. Curious how many long-term, multi-contract clients you lost over Dec because Telus Fiber is cutting your price in half and paying the cancellation fees. Shaw's offer? A one-time $100 credit.

• Jennajay (@JennSj) reported 17 minutes ago

  @TELUSsupport why is Telus customer service so awful? You can’t get anyone to answer ..on hold for hours..and if I get someone they speak another language from another country. WHY? Is Telus broke? Hire professionals in Canada

• D.Jones (@DaveJonesWC) reported 19 minutes ago

  @sunlorrie Good thing I already hated and would never use Telus for anything. Not to say they all aren’t doing it…

• Rich Hesketh (@RichHesketh) reported 20 minutes ago from Calgary, Alberta

  Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?