Telus Outage Report in Falher, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Falher, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Falher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The Artist Formerly Known As
(@JtotheEVON) reported
@servingLMD @TELUS and I was supposed to get a wifi hub like a month ago, never showed, talked to them again, said they'd ship it, never showed, so now i'm up to an installer coming to do it 🙄
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Sigh
(@whydidicomeback) reported
I have an admission to make. I’ve been sick with a terrible cold for 2 weeks. I couldn’t get in to my family doc and didn’t feel like I was an emergency. After 2 weeks of not getting a whole lot better, I caved and tried the Telus health app…
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Good Questions
(@882Ams) reported
@elviralount @IRPlawyer @TELUS That’s why they are pushing to eliminate Plain Old Telephony Service (POTS) altogether. With the new technology TELUS does not have the same obligations. In case of a natural disaster, the new lines rely on max 48h batteries, if you have room for them in your space. Then 🦗🦗🦗
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Rocky Rikhi
(@rocky_rikhi) reported
@TELUSsupport telus has taken over ADT and their services standards have degraded. ADT is security service and lapses in getting resolution should be really concerning for security company. Why Telus is not able to resolve the issue. Escalation manager is giving incorrect info
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Zahidul Islam
(@zahidripon) reported
I took an offer from @telusmobility for a cellphone plan through my home services. The offer was a discount of $15 off from the monthly plan. Literally I have to call each month to get that discount! What an example of the worst customer service!! @TELUS
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Good Questions
(@882Ams) reported
@elviralount @IRPlawyer @TELUS If your landline is used for home alarm monitoring, how would you like to have TELUS customer support in Guatemala or Philippines know when there is nobody home? TELUS recently bought and integrated ADT Canada and they hold all that info.
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Rocky Rikhi
(@rocky_rikhi) reported
@entwistled Sir - I am writing this email to inform you that after Telus took over ADT, the service standards have degraded. Your support team continues to give false info. 5 days have elapsed and they didn’t resolve security issues linked with my adt system. How to trust ?
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Lui
(@Injabie3) reported
TIL that eSIMs are some QR code you scan on a phone, and that if you order an eSIM code from Telus online, they don't send the QR code via email immediately, but mail an actual card with a QR code on it...WTF?!?
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Rocky Rikhi
(@rocky_rikhi) reported
@TELUS your escalation and support continue to give incorrect info. Please see to it. Giving false info isn’t a good approach
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Sigh
(@whydidicomeback) reported
So, as much as I hate what’s happening in this province, this Telus app really did help me. I’m not someone who runs to the ER for everything and looking at things now, maybe I should have? BUT it’s nice to know this was at least an option for me