Telus Outage Report in Falher, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Falher, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Falher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jared McAteer
(@jaredmcateer) reported
@RadAssJen I've had it for a 2 years now. I like it and for the money it's worth it to me. Outside the cities is fine unless you're really remote. Generally you'll have service wherever Telus is, data is good enough for lite stuff like navigation and messaging but not large images/video
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Candace Elliott
(@CandaceElliott) reported
@BridgieCasey @TELUS They used to come to my door about every two weeks to try and get my security system.. I am a customer so I just twittered their suppprt and told them to stop.. it worked
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Todd Nickel
(@toddnickel) reported
I have a feeling @telus knows we ordered new internet service because ho-ho-ho-ly-**** theirs is terrible today. Good riddance. Can hardly wait for new provider to get up and running. Just a couple more days.
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Parker Lileikis
(@LileikisParker) reported
@BartHuskie I work for the Telus Canada D2C team! Shoot me a message and I can see if we could help you out with some of your internet issues!
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Natalie Chevalier
(@serslyepic) reported
Why ******** is Shaw trying to tell me that I have a cancellation fee from my two-year plan. I've had their **** internet since 2012, that plan has been up. I'm gonna sit here looking at my new Telus tv with gig internet marking their 190$ cancellation email as spam, infinitely.
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Roger Marple
(@rogerdoger991) reported
@BridgieCasey @TELUS I had the same problem. Been a @Telus customer for a long time and over all I'm very pleased with them. I suggest emailing their customer service and mention if they wish to keep you as a customer to remove your name from their marketing people. Worked for me...
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BIDEN is #46
(@PelosiAndSchiff) reported
@ShawInfo My 93 yo Mom & I are at home isolating; with poor reception we switched to Telus on Sept 22, my account with Shaw was up to date! I can’t get the equipment back, spoke to Shaw many, many times over 8 weeks, and today I received a COLLECTION NOTICE! Worst customer service ever!!!
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Taylor
(@tibor86) reported
@TELUSsupport Telus doesn’t provide support services at 9:30? The virtual assistant is complete garbage
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💙SnookumsGal💜
(@SnookumsGal) reported
Someone assumedly from my cellphone provider just called. Them: “Hey it’s X calling from Telus, how has your cellphone service been?” Me: “Uhh… it’s doing fine?” Them: “Okay. Thank you.” /hangs up/ Wtf?
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mandy #BLM
(@a_kavvie) reported
So I’m kind of pissed I just changed my server to @TELUS and they don’t have 24 hour customer support or a slot to drop an email and someone will call back page how am I suppose to get help when I work during business hours ??? Stupid.