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Telus

Telus outages and service status in Farnham, Quebec

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Farnham, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Farnham, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Farnham, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ceebeeradio
    Butkus The Dog (@ceebeeradio) reported

    I can't believe telus dropped the ball providing customer service and fulfilling their contract. No one that has ever tried to contact a customer service rep via their website could have predicted this!

  • KevinSMcArthur
    Kevin McArthur (@KevinSMcArthur) reported

    When BC wants to get serious about tech, there are those of us who know how it can be done, but you're going to have to get comfortable paying a dropout 6 figures and letting them have some real decisionmaking power. Until then, well, buy IBM, buy Telus and fail.

  • jasonvpurcell
    Jason Purcell (@jasonvpurcell) reported

    @MaxAmerongen @TELUSsupport telus is truly the worst. they did this to us when we were trying to open the shop and so we went with shaw, one of our best decisions ever.

  • robbarcruises
    RobBar (@robbarcruises) reported

    @LeyneLes Trying calling Telus on regular help lines, a disaster

  • 604kev
    Kevin (@604kev) reported

    @chengsophia @j_mcelroy @TELUS Please don't "feel bad" for a large greedy corporation that failed to deliver their agreed-upon contract terms.

  • KevinSMcArthur
    Kevin McArthur (@KevinSMcArthur) reported

    You knew a million calls were coming cuz the media asked you how you were planning for it. Instead of reworking the service design, you said 'let Telus handle it' and it surprise surprise, fell over. Chewing out Telus wont fix the service design of a landrush telephone system.

  • OllieMcClellan
    Ollie McClellan (@OllieMcClellan) reported

    @chengsophia @j_mcelroy @TELUS Well, I will never feel bad for TELUS at all, but goodness knows what world these people must have been living in to think TELUS wouldn't fail when you needed them most.

  • otohp
    Patrick Heide - Wear a mask. Get vacinated. (@otohp) reported

    @CBCtanya @cbcnewsbc No surprise here. Have you ever tried to get through to Telus for tech support-it takes hours.

  • MaxAmerongen
    Max Amerongen (@MaxAmerongen) reported

    And this is with the ESCALATION team's help, not just the regular service. It's just wild. Imagine losing a customer you've had since 1973 (longer than it's been Telus) because you can't find a lift truck to fix a line.

  • robbahd
    Rob Bahd (@robbahd) reported from Delta, British Columbia

    @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.