Telus

Telus Outage Report in Fenelon Falls, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fenelon Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fenelon Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fenelon Falls, Ontario 01/01/2026 15:20

January 01: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we@never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.

  • TerryRo68000655 Terry Robinson (@TerryRo68000655) reported

    @Telus Once again you've lied about how much I'll be paying for your service, under the guise of a "contract". You're liars at best and a breath away from criminal at best. Yeah, it doesn't get any worse. #shysters

  • pintutpatel Ankur Patel (@pintutpatel) reported

    @TELUS You guys are taking about 5G, but plans for home internet your are selling that’s are wrong satisfaction to costumer, I pay for 1gb internet and getting only 500Mbps connecting my device with Wifi and with Wired LAN code both way getting same speed, No support from Telus till now

  • j18ter Joachim Achtzehnter (@j18ter) reported

    @TELUSsupport Where do I report a broken overhead cable that's down on the ground in Richmond? Not sure if belongs to Telus or Shaw or both. Broke during the wind storm last night. Tried calling support, but only get endless meaningless questions from a robot.

  • BretInVancouver Bret Taylor (@BretInVancouver) reported

    Telus just sent me an email promoting their home phone / landline service. I don't even know what to say.

  • Oletaje neola oleta (@Oletaje) reported

    @TELUS can someone call me please. I am out of the country and wasting my minutes trying to get a hold of someone. Telus phone not working. It’s been weeks trying to get in contact. DM for phone number.

  • Gyrox39 Gyrox39 (@Gyrox39) reported

    During a phone conversation with @TELUS this afternoon, I hear a rooster in the background on the other line. Asked the rep if that was in fact a Rooster. "Yes. I work from home and it's very early in the morning here." Why are call service jobs being outsourced?

  • drcru Anton (@drcru) reported

    @TELUSsupport hi, a truck knocked down the Telus lines at my parents house and fire dept had to come out and try to prop them back up. Wires are partially up now but dangling from other cables. My dad tried to call support but was told Thursday for repair. Any chance at sooner?

  • pintutpatel Ankur Patel (@pintutpatel) reported

    @TELUSsupport Your Tech team has did all step and they are saying this is good you’re getting 500Mbps. Manes I have to pay for 1GB and gets 500Mbps that what they’re saying. This is support Telus giving the solutions. This is kind of making the fool to customers and making money by Telus.

  • JOYfulMare MARE (@JOYfulMare) reported

    @TELUSsupport My name is Marilyn. Issue resolved after a manager phoned me. Please ensure TELUS’s employees are properly trained. Initially spent 45 minutes of my time with an inept CS employee.