Telus Outage Report in Fermont, Côte-Nord, Québec

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Fermont, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fermont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (46%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Christopher Reynolds (@Christo69892225) reported a minute ago

  @SimonGr64428204 @TSN_Sports @TELUS As of now the game is delayed due to bad weather affecting the complex.

• Tyler Olsen (@ty_olsen) reported a minute ago

  1. I asked Telus why they couldn't route customers' 911 calls onto competitors. 2. They said there was no competition in the canyon & blamed Rogers/Shaw 3. I noted that Virgin customers (like me) can get service in the canyon via the Bell network. 4. They ignored that.

• Jaybird (@janiceamandalee) reported 2 minutes ago

  @TELUS pushy marketing tactics borders on harassment. They have not stopped peddling their copper is going away message by phone and email. Read your notes and stop harassing me or I’ll make a consumer complaint with CRTC.

• Tyler Olsen (@ty_olsen) reported 5 minutes ago

  Heard from a reader with some first-hand knowledge that Bell's fibre/network in the canyon might not be able to help provide 911 when Telus service is knocked out. Which is more than Telus was able to tell me.

• Kristof Barocz (@KBworking416) reported 11 minutes ago

  @TELUSsupport I’ve been trying to speak to someone for 2 days now. The wait is over an hour and the system hangs up on you after 7:30pm. Very poor customer service! Why no call back option? #telus #poorcustomerservice

• mark buchholz (@markbuchholz1) reported 13 minutes ago

  @mr_contrition We pay some of the highest rates in the world thanks to the fact there’s only three service providers in Canada Rogers Bell and Telus

• Robert Chavez (@MrChavez101) reported 17 minutes ago

  @its_shevi @TELUS Damn, give us a review later on and let us know how it is! I'm fixing to get myself one as well.

• Erinn Broshko (@ebroshko) reported 18 minutes ago

  Dear @TELUS, your overseas phone centers are terrible. I get that you're trying to save a buck, but your service has gone downhill since you moved your support lines from Canada.

• Dmackie (@Schmack2604) reported 19 minutes ago

  @TELUS @telus help me understand how it costs me $100 per month more to upgrade an existing line, but if I add a new line, I can get a better deal? As a long time Telus customer, do I not deserve to have the best pricing available?

• Tyler Olsen (@ty_olsen) reported 20 minutes ago

  Telus said they would normally route service through a backup fibre line, but those were also impacted by fire. That suggests some level of redundancy. But 911 service has now been knocked out 3 times in the canyon in the last 10 months. Which... does not.