Telus Outage Report in Fermont, Côte-Nord, Quebec
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Fermont, Quebec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fermont, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Telus
Telus is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jason (@LL_Cool_J11) reported@spencerbennett1 @TELUSsupport Telus customer service has exhaustingly long waiting times. My wife won't let me switch though...
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-km (@Kaaaymariee) reported@TELUSsupport why are you guys turning off my service after I just paid my bill!! You guys are getting worse and worse @TELUS #telus
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Victims of Capitalism Memorial (@NunoRamallho) reported@TELUS your customer service is such garbage. It's virtually impossible to reach an agent. I made the mistake of purchasing a mobility plan but I'm switching back to my old provider right away.
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EyeRise (@eyeriseca) reportedHey @TELUS please stop sending canvassers to my house to sell me fibre optic internet. You destroyed part of my yard putting it the cable. The last thing I’m going to do is support you for it.
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Kelsey Sproat 💕 (@BecomingKelsey) reported@EternalBlueSix @SaskTel SaskTel didn't have the phone I wanted 11 years ago so I moved over to Telus and have never looked back... Just better all round.
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Raven (@AntiRaven) reportedIf you live in Canada, do not chose Telus as your ISP. God damn they've become way less competent over the last 10 years
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Spencer Bennett (@spencerbennett1) reported from Parkland County, AlbertaI called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?
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K. Shanks (@Kim06812698) reported@TELUS @TELUSsupport not acceptable. Called Telus last week to start the bring back on my phone. Was told price and phone was locked to my account while sorting out another issue. Week later prices have changed & phone is no longer available. What are you going to do about it!
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EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedI have to say @telus @TELUSsupport SUCKS !!! Their "Pure Fiber" Internet is the worst crap on the planet ! I get "Network Error" time after time !!! #ShittyInternet
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Wynne Palmer (@WynnePalmer) reportedYou know considering how many people use a computer to make a living, I'd like to ask why there is no explanation from anyone (particularly service providers) of the system wide internet failure yesterday and ongoing ... 🤬 @TELUSsupport @TELUS