Telus

Telus Outage Report in Fermont, Côte-Nord, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fermont, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fermont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fermont, Côte-Nord, Québec 12/08/2025 23:15

December 08: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tommyculp Tommyboy (@tommyculp) reported

    @TELUSsupport Hi TELUS! Any reports of an outage (approx 927am) in Airdrie?

  • SafetyCarm Carmella Steinke (@SafetyCarm) reported

    @erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.

  • TheEngrumpled The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported from Trail, British Columbia

    @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

  • NotEstevez Emilio, But not Estevez (@NotEstevez) reported

    @MrRuscitti @TELUS @TELUSsupport Send your message via pigeons, they’re easier to deal with than tech support!

  • Scruffy19 Linda White (@Scruffy19) reported

    @DrJayDrNo I did mention that on my last “chat” with a Telus supervisor. As well as a few other “issues” like how does someone not retired find time to phone and speak with techs. Why if one is one second late with payment, interest is charged, yet there’s no a rebate when service is out.

  • TylerIngram Tyler Ingram (@TylerIngram) reported

    @jamesrcs I cannot recommend @TELUS doorcam as of yet. It’s been horribly unreliable and hasnt been the easiest to get a tech who can think outside the box in resolving its issues

  • kiaora24 bren (@kiaora24) reported

    It’s been almost a week when I switched to TELUS Pure Fibre .. nothing but problems.. TV freezes up. Box not working. Not impressed with Telus. No one has contacted me to solve this problem after they mentioned they will contact me.

  • Nikorp NiKO Malp (@Nikorp) reported

    It's important to note; up until now I've had very good experiences with Telus services and their customer support. But this was hell. You need to get people to quality check your apps now and then and make sure they aren't a Jigsaw trap from the Saw movies. Thank you. 🥱

  • SuneelUpadhye Suneel Upadhye (@SuneelUpadhye) reported

    @erdocmom @TELUS Relying on government and telecom monopolies to provide efficient cheap service is against everything they stand for…

  • MrRuscitti Robert Ruscitti (@MrRuscitti) reported

    Thank you to the escalation supervisor from @TELUS @TELUSsupport who laughed at my concerns on the phone. Worst customer service I’ve ever experienced from a phone company!