Telus Outage Report in Fermont, Côte-Nord, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fermont, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fermont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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John McTavish
(@CigarSurgeon) reported
@TELUS Your door to door sales people are beyond aggressive. If you're looking to have people cancel all services, you should keep sending them out to knock on doors.
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Michael Murphy-Burton
(@oldmanhero) reported
Meanwhile, Telus trying to cancel the order that cannot possibly fulfill the offer that prompted me to buy early is pure Comedy of Errors.
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Catherine Johnston
(@CateGJo) reported
Why is a communications company, @TELUS so hard to communicate with? Phone help - impossible to get through, online chat box - useless and their support team - slow to answer. And their main function is COMMUNICATION!!! #frustrated #nohelp
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Support local businesses, farmers and producers
(@EntitledCanada) reported
@NickMartin14 Mine has been doing that for months till sound is completely messed up. Have to unplug, reboot every two weeks. Very frustrating. @telus says it's my fault. No accountability. Can't wait to switch. Nothing but problems with telus.
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Christopher Lee
(@MudPhud07) reported
I got spam email from Telus Health yesterday. I don’t have and have never had any association with Telus before and never got spam emails from them before either. But I did sign up for MyHealth records two weeks ago. Coincidence?
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Prianka
(@piyak10) reported
@TELUSsupport i m currently on telus call back and i m on hold to speak with manager for 30 mins . More than 45 min. Terrible experience
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Arosha liny
(@shalini_aro) reported
@TELUSsupport we have been having spotty internet issues for weeks now! Your technician replaced the modem.we have tried to get it sorted, called multiple times yet it’s the same issue and apparently you don’t want to seem to fix it!I can’t even log in to Telus site to find ac no
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Michael Murphy-Burton
(@oldmanhero) reported
One thing that is really funny about this whole phone situation is how extremely bad the consumer service is versus the business service. My phone is on a business account, but I'm transferring to a personal one, and boy howdy does @TELUS ever allocate resources differently.
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Anggi Marisa Lubis
(@nggilubis) reported
@TELUSint Hi Telus, I am one of the vendors in Telus. I have been accepted in one of Telus project and told that a manager will contact me within 14 days. No one contact me yet and I emailed the contact address but no ones replying yet. Please help, thanks.
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SparkleFox 🏳️🌈
(@ThatSparkleFox) reported
@KazeDaW0lf @pyurnn It does for me too, it’s laughable at the prices, I honestly can’t believe Telus would also advertise me a 15 down 1 up plan for $65 a month.. absolutely ridiculous