Telus outages and service status in Fort Frances, Ontario

Problems in the last 24 hours in Fort Frances, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Frances, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  C Lo aka Vandal Savage (@intrikitt) reported 4 minutes ago

  @TELUS @TELUSsupport Janal from "loyalty" tells me I cannot get a credit, even though Mariam from the previous department was able to... You tell me I can't speak to a manager.. So in essence wasted my ENTIRE GOTDAMN TIME. I will be escalating this to the BBB cause this is the WORST cx experience.

• 
  lutz zilliken (@LZilliken) reported 5 minutes ago

  Down town Nanaimo One ******* bar with telus How is that piece of **** company still in business????

• 
  @WeNeedAHero (@WheresOurHeroes) reported 7 minutes ago

  DEAR AT&T and TELUS, Are you paying attention? A company is only as good as it's service and attention to the most remote and poorest members of its service area. (I still say the same thing about unions too). When areas in SE Alaska don't have phone and internet their lives are highly at risk. It's not just about a drop in communications, gaming, streaming movies or social media. It's a drop in safety tools for these island dwellers too. Not to mention that with millions of tourists every year robbing the locals of bandwidth with high data traffic locals end up in last place as highpaying users for lack of competition. Ketchikan’s main internet (KPU fiber via the Canada route, plus cellular from providers like GCI/AT&T) has "finite capacity". When multiple cruise ships dock and thousands of tourists flood downtown with phones and devices, and that shared bandwidth gets congested—slowing speeds for everyone. When the service is down, many local busineses lose the use of POS machines (but still pay the rent to have them). Starlink solves this in several practical ways: -independant backup, -reliable pathways and -outage resilience. Starlink is already a tremendous service for the Alaska Marine Highway System which is a class 1 essential service for SE Alaska, whereby these ferries are often the only way form of transportation between island communities for so many of these remote residents. In this age of high technology, the current tools, even with their own redundancies, just don't offer enough protections. This isn't an advertisement nor do I get paid for mentioning Starlink. But I will post pricing for SE Alaska residents because these remote areas need options: As of August 2026, Starlink’s regular U.S. Residential pricing (which applies in Southeast Alaska) is: Residential 100 Mbps: $55/month Residential 200 Mbps: $85/month Residential MAX: $130/month New customers can download the Starlink mobile app and the sign up opens on the initial screen. Competition is a beautiful thing. Just saying...

• 
  Blacktop Cowboy (@Blacktop_Cowboy) reported 7 minutes ago

  @UberJumper @Rogers Honestly Rogers and Telus are such a **** show, I'm just gonna get starlink, and if they ever make a phone I'll get that too

• 
  Edmonton Lilly (@BabyGirlWife) reported 8 minutes ago

  @TELUS @TELUSsupport Your customer service sucks. You came in UNIVITED and upgraded us to fiberoptics. Which is causing PROPERTY DAMAGE!!!! But your AI DOESE NOT HAVE A WAY TO RESOLVE PROPERTY DAMAGE! THERE IS A ******* SINKHOLE AROUND YOUR POST!!!! #propertydamage

• 
  Carrie Ryan (@604cr902) reported 8 minutes ago

  @CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.

• 
  Sersoft.corp (@Sersoft_corp) reported 11 minutes ago

  @araghougassian Too bad Freedom is not available in Montreal (at least they don't ship sim cards there) I had 60 gigs for 25 bucks with Telus, but they slapped an extra 5$ on and thought they would get away with it. I lowered it to 1gb with 25gb addon + data rollover and am at 52gb currently lol

• 
  Lerick (@LerikLord) reported 13 minutes ago

  @jamajama711 @MkoTheComedian Can you help me with Telus

• 
  Jack Taylor (@Carol22Jack) reported 13 minutes ago

  @JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...

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  Cindy O 🇨🇦❤️ 🖖 (@Ceiba59Co) reported 13 minutes ago

  @lynnmercereau I was pissed they took over Shaw. Customer service is now a joke. I got rid of Telus because of their lack of service, and now in the same boat!