Telus

Telus Outage Report in Fort MacKay, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort MacKay, Alberta 02/22/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnRei13251376 John Reid (@JohnRei13251376) reported

    @TELUSsupport I don't know how many times I have rebooted the modem and black box and every time I have talked to a technician. I believe telus is covering up a problem with their equipment and doesn't want to admit it

  • ItsJustKylaney ItsJustKylaney (@ItsJustKylaney) reported

    @donaldbarker709 @BodenschatzRyan Exactly. Any services that were Telus and Bell that are run through the Rogers network, were also down. Though this sounds good, it's not a viable solution.

  • AfftabPervaiz Afftab Pervaiz (@AfftabPervaiz) reported

    @Bell @TELUS Since @Rogers disappointed again with no service 15 mths apart for my Cellular, Home Alarm, Internet, and Cable, time to consider other service providers. Send me your very best offers, my services are up for grabs.

  • Lou70116531 Lou (@Lou70116531) reported

    @gmbutts My Telus phone worked: the banks were open & bank atms worked …what exactly was your problem

  • AVibrantDreamer 💵 Mr. Dreamer @ VIBRANTDREAMER.COM 🔥✈ (@AVibrantDreamer) reported

    @PassiveCndIncom For some reasons I never liked buying or owning any Rogers stock! Yes, my sim card is a data plan from Fido but I just don't like Rogers. Even at work, I opted to use Telus, Bell, and Videotron versus Rogers.

  • DAB38667358 D.A.B.🗣️ (@DAB38667358) reported

    @DogittyDo @garhuthitka @NaheedD Yet just south of the border in Washington state you could choose more than one provider for your landline where as in BC you could not. Even now I can only choose two providers for a land line, Telus or Shaw. I tried getting on another phone network. 1/2

  • mike_bolam Mike Bolam (@mike_bolam) reported

    @vote4robgill @Rogers You going all out! It cost me thousands of dollars and life experiences of my children as we were in the US and not able to get our flight information that had several Air Canada cancelations and delays. Your service is terrible and I will be moving over to Telus ASAP.

  • herrerairis2 Iris (@herrerairis2) reported

    @sunlorrie My home phome is VOIP from USA. My cell is Telus. My internet is Dotto. I used to have Rogers TV and the service was garbage.

  • j2simpso James Simpson 4x💉 (@j2simpso) reported

    An open question for Canadian telcos over the Rogers network outage earlier this week. Why did you deny Canadians the ability to dial 911? Shame on you @Bell_Support @TELUS @FreedomMobile for failing to provide such a critical service to Rogers customers in need!

  • biletubes Bill Tubbs (@biletubes) reported

    @BakedGoodsYYC @MondoAlberta @PierrePoilievre Telus CRM system is useless. One day during a protracted episode of internet speed issues, I got a random call from a marketing person asking me if I was having any problems. She had no idea about the current issues or the 1 hour call with tech support earlier that day!