Telus

Telus Outage Report in Fort MacKay, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort MacKay, Alberta 12/23/2025 23:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sqswift Rachael (@sqswift) reported

    why do i still pay for telus piktv when it literally never works, the world will never know

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @TakaakiMasuda1 Sorry to hear that Taka, was your TELUS related issue resolved?

  • Fabiolafrommars Andrea Espinoza (@Fabiolafrommars) reported

    @TELUS worst company I had to deal with. They don’t honour their word and are always out to get as much money as they can from you.

  • soccerfan198 Lambert199 (@soccerfan198) reported

    @TELUSsupport We are experiencing abnormally slow connection speeds for the past month on the Smarthub network. It would seem Telus is intentionally throttling our connection as per their "fair use" policy. So how is it fair to pay 90$/month and get treated like this ?

  • fate_ending Serena (@fate_ending) reported

    @TELUS so apparently even though it’s in the provincial mandates to allow for medical exemption for mask wearing, I’m not allowed in your stores to discuss issues with my account? You realize that’s stomping on my human rights, right? #wtf

  • scaryfish Andy Roberts (@scaryfish) reported

    Our @TELUS internet was supposed to be hooked up today. They never showed, claimed they left a voicemail yesterday, and are now telling us there's a cabling issue and it could be 3 *MONTHS* before we're connected. Time to find another internet provider... @TELUSsupport

  • aprildejong April DeJong (@aprildejong) reported

    Help @TELUSsupport our biz phones for @dejongdesign have been down since Friday and nobody there is on it. They have cancelled the tickets to fix them. 403-640-9440 is the number. No clients can get thru!!! #telus

  • pbkoehler PZK (@pbkoehler) reported

    @TELUSsupport impossible to get a hold of anyone for ADT Telus tech support. I am of having COVID 19 as an an excuse to provide support. Waiting over 60 minutes unacceptable 👎👎👎😡😡😡

  • DanglyJK JD (@DanglyJK) reported

    @Bell_Support Thanks for nothing. Clearly no one in your company understands how to make customers satisfied with service. Next time I talk to you guys it’s to cancel service. @TELUS and @Rogers we’ll be talking soon.

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy