Telus

Telus Outage Report in Fort MacKay, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort MacKay, Alberta 01/22/2026 11:25

January 22: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jonincalgary Jon (@jonincalgary) reported

    @Crackmacs We have Shaw, for the last 20 years. I never notice issues but my son catches moments when **** don't work while online gaming. We just got telus fibre in the community, maybe next time my renewal comes up.

  • sharlynkumar Sharlyn (@sharlynkumar) reported

    @TELUS absolutely love the HORRIBLE service I received, spent 45mins on a call just to have the person hang up ... you really do care about customer service and quality of services provided .... NOT

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    @Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @taxbuster88 @TELUS yeah I was looking through the telus thread, noticed some people discovering channels they never ordered & other services upgraded that they never asked for showing up on their bills. A page right out the the deceptive sales practices handbook.

  • FromAlberta Heather From Alberta (@FromAlberta) reported

    @Massonite @Crackmacs I haven't switched but our telus internet is faster than in Toronto. We never wait for loading times, games download super fast. And the service has been great.

  • asadyyc Asad Chaudhary (@asadyyc) reported

    @SAndersonshpk @UbakaOgbogu Yes, it's difficult to avoid them. Really just have to go with who has the better package for your address and swallow your pride... Generally Telus Fibre for areas covered by it, Shaw otherwise. Shaw tends to have better customer service in my experience.

  • euph312 Paul Routledge (@euph312) reported

    @CCPAMB Once again, MTS was going to get privatized regardless who was in power. Get over it! BTW, Bell MTS has a monopoly for a cell provider for the north. Telus barely lasted a year (if that) before shutting down their store in The Pas.

  • surim0n Saurabh Suri (@surim0n) reported

    After a few more hours, I decide to call TELUS to inquire about why this "fully automated" service is taking so long. Turns out TELUS Mobility is completely "closed for the holidays", this includes dialing *611. I continue to do this for the next 3 days.

  • Massonite Adam (@Massonite) reported

    @Crackmacs I switched from Shaw to Telus because they wanted to double my price, and the stability of the internet was terrible. And my WWE Network sometimes looked like I was watching it on a satellite dish during a thunderstorm.

  • Lowrider2012Ms Michael Spencer (@Lowrider2012Ms) reported

    @EdmFootballTeam @TELUS What.....we need to bounce a quarter in that cup over there to get a shot from the gator aid bottle. Come on that sucks I work hard out there and need my very own bottle. Trying to play football here not drinking games.