Telus

Telus Outage Report in Fort MacKay, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort MacKay, Alberta 12/14/2025 22:00

December 14: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Pathan29290591 Pathan (@Pathan29290591) reported

    @TELUS @TELUSsupport worst company ever! From the past many months you’re just looting me. I will sue your company for sure

  • CoreyMce Corey McE (@CoreyMce) reported

    @jkenney Lol and again why isn't the free market and your corporate donor "telus" take care of that issue

  • realnewsnow83 Real News Now (@realnewsnow83) reported

    @TELUS worst customer service on the planet goes to you. It's ridiculous that I have to get the crtc, my MLA, Equifax, Trans Union and the commissioner for telecom complaints involved to resolve an error in your behalf. You've lost my business for life. @ConsumerReports

  • Brodie_Friesen Brodie Friesen (@Brodie_Friesen) reported

    Anyone who has had problems with Telus’s services and pricing, take some screenshots and we can take it to Marketplace or something

  • didyoumeditate Did You Meditate ? (@didyoumeditate) reported

    @TELUS is there a customer care Retention number ? I've been trying to reach someone since 11:30 .3 agents disconnected twice and it's now 2:15 pm

  • alyswallace alyssa (@alyswallace) reported

    i get lowkey embarrassed when i see a celebrity as a brand ambassador in a commercial like you were on a top hit sitcom 15 years ago and now youre saying the worst dialogue ever to promote telus?? what do u have to do with telus?or like a random furniture brand like why you?

  • BucciJeff Jeff Bucci (@BucciJeff) reported

    @jkenney @TELUSsupport I did need further assistance about a year ago. Telus never called back. If anyone wants to know why I wouldn't use Telus, please feel free to DM me.

  • BucciJeff Jeff Bucci (@BucciJeff) reported

    @jkenney Hopefully, it won't be a rip-off like Telus. I still have an unanswered complaint with Telus.

  • GWKrovikan Clifford Dutka (@GWKrovikan) reported

    @notthatkristen @TELUS Have you enabled Call Control? spam calls way down after enabling it

  • Norlaine Dr Norlaine Thomas (She/Her) (@Norlaine) reported

    @DavidTaylorNYC @Cat74458367 @jkenney Cell service was mostly pretty good. Our area doesn't have cable, so Telus offers internet via the phone line. The other option is satellite. Shaw does not serve our area at all.