Telus outages and service status in Fort MacKay, Alberta

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brett Stone (@BStoneBrief) reported 9 minutes ago

  @CanadianPro2 @MarkJCarney You can use untreated groundwater. It might contain materials that could corrode the pipes though, and if it spills anywhere near the components it ruins them. And we are using the district heating model in downtown Vancouver, that's how they're doing the Telus building. I'm working on a pseudo-clone of the French model, but I've never actually seen how it works just the end result so building toward a network of nodes using a similar end result. The reason the latter one isn't done is probably a combination of trust of tenants having access to expensive equipment, and decentralized wouldn't be quite as fast as data centres, but I quite like the French model

• 
  Jan 🇨🇦🇺🇦💙🧡 (@jnbella) reported 11 minutes ago

  @Social_Moi @TELUS I have internet 75 and with promotion I pay 65 a month. My contract ends next year but I’ll shopping around before it ends. You literally have to threaten to cancel services to even get a decent discount or price. We are so limited to our options which sucks.

• 
  Bald Guy (@ScruffyNSmooth) reported 12 minutes ago

  @TELUSsupport I also have the pleasure of MANY hours on the phone with Telus, many hours waiting for technicians, taking time off of work, technicians not showing up (the last two appointments in a row) bad product/worse service.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 12 minutes ago

  @RogersHelps In the future??? @TELUS has had this for over a decade I believe. Nice way to lose a customer

• 
  MRD (@MRD87694463) reported 16 minutes ago

  @VanIsleInvestor Will the new ceo fix the culture at telus? Remove all the management that believe they can manage without a deep understand of what they manage? Maybe? please? Someone needs to actually captain this aimless ship. time will tell. Low expectations from me.

• 
  RJ 🇨🇦🇮🇱 drop the puck! (@alfred_jens) reported 16 minutes ago

  @sugartymefarm @MelissaLMRogers @TELUSsupport Telus…now if their damn stock would quit tanking lol

• 
  Unacceptable Cherie B (@CherieBeneteau) reported 18 minutes ago

  But yet the phone service providers Bell rogers telus etc are silent We are paying close attention to who's silent that shouldn't be

• 
  Paula the swiftie mom🩷.TAYRONTON5 (@irishdancergirl) reported 19 minutes ago

  Why is it so hard to speak to a human at @TELUS @TELUSsupport . How does a business not have a customer support phone number listed on their website . So frustrated . Just want to cancel my services now. So annoyed !!!!

• 
  Gobo Fraggle (@Gobo_Fraggle) reported 19 minutes ago

  @TELUSsupport I am in PEI currently and keep getting an H18 error when I try to call a particular number. My wife is also on Telus mobility and has the same problem

• 
  Alisa 🖤💛💕 (@Blackbird3311) reported 19 minutes ago

  @TELUSsupport @TELUS how long does a customer need to wait on line for the next available team member? I think an hour is way too long! Do better