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Telus

Telus Outage Report in Fort MacKay, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MisutkaPatricia
    Patricia Misutka (@MisutkaPatricia) reported

    @kruselnicki @SoniaFurstenau @bcndp TELUS charges half as much as a family doctors for their service/visit I believe? Creates lack of urgency to solve the doctor shortage if people accept this model, certainly seems to be the plan in AB.

  • MandelbrotG
    hear.the.truth.now (@MandelbrotG) reported

    @elonmusk What speeds are you pulling down and up i seriously need to get off Telus. Do you have data caps?

  • cookingwshaina
    cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    I like to tweet or read tweets between my sets but nope not with Telus I am in a different city but still no network lol I can’t ******* believe I pay money to these crooks still

  • CholakRosanna
    Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @BShane555 @OrcaBC101 Telus cannot deliver security never mind Healthcare...only to the ignorant that think they are paying for something they are not getting...

  • BShane555
    Shane (@BShane555) reported

    @SoniaFurstenau Patient centric health charts, including dental & vision. Canada Health Infoway has moved so slow & by design opened the door for more corporate control of our Personal Health Information. ‘free’ Telus prescription app to fill PrescribeIT void will have to make money somehow.

  • jennqsmithxo
    jenna (@jennqsmithxo) reported

    **** Telus I have the slowest HIGH SPEED DATA EVER

  • yvettyyang
    Yvetty (@yvettyyang) reported

    @TELUS When is you customer service hours? I thought I was 24/7….. I tried couple times for couple days! No body answers!

  • Maher66338991
    Maher (@Maher66338991) reported

    @TELUS #TELUS “Customers First” promise is absolutely far from reality based on several months of back & forth conversations with the #ADT support team. Home Security system is not working and #TELUS unable to resolve nor finding a solution despite fees collected.

  • getrealtheatre
    KarenG (@getrealtheatre) reported

    @A_MacLeod_Tyee This issue is critical to many in BC who do not have a GP or NP, and do not have a walk-in clinic in their community - like Parksville/QB. Telus Health is now our ONLY option for prescription renewals and basic health services.

  • ttedros68
    TT (@ttedros68) reported

    @TELUSsupport Hey Telus, could you please tell me why I cannot make long distance call to Eritrea? I was informed by customer service it is on the blocked list by Telus, but no explanation provided.