Telus

Telus Outage Report in Fort MacKay, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort MacKay, Alberta 02/05/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • training_rpm RPM Training (@training_rpm) reported

    @CRTCgcca are you holding Telus accountable? I feel like I am at their mercy, powerless to get solutions and service. If any small business acted this way they would lose all the customers.@TELUS

  • MarkBourrie Mark Bourrie (@MarkBourrie) reported

    @WINDmobile @FreedomMobile Is your service any good? Because, frankly, I've had it with incumbents. Are you a subsidiary of Telus, Rogers, Bell or Videotron?

  • rocko_ca Trev (@rocko_ca) reported

    Hey @TELUS , instead of sending me an email telling me how much you donated this year how about a free month of service ? Ya I'll wait......... @steeletalk @CKNW

  • chickie069 Julianna W (@chickie069) reported

    Ranting... 1/ My parents live in rural Black Creek. Their only option for phone is Telus. Their only option for internet is DSL. Through their Telus phone line. Today, a tree came down and took out their Telus line, breaking it, and blocking their driveway.

  • drafoss Darcy Rafoss (@drafoss) reported

    @IamKrisAllen @ShawInfo @TELUS City problems....I am supposed to get 25....get 2 usually....lol

  • r_anonx ri (@r_anonx) reported

    Also I switched to @ShawInfo less than a month ago and my wifi cuts out AT LEAST once a day and needs to be restarted. I was with Telus before this since 2015 and never once did my wifi cut out so going back to them ASAP my Gpa can’t tolerate this lmfao

  • training_rpm RPM Training (@training_rpm) reported

    @telus Your call centre employees are so busy updating our information and saying yes sir no sir, how may I help you sir. But they have not been trained to actually solve any problems.

  • KristenBenoit5 Kris (@KristenBenoit5) reported

    @HutzMs @TELUS @TELUSsupport My Telus is down too. What city are you in? Cause I’ve been on hold for 20 minutes

  • Tetreau42 David Tetreau (@Tetreau42) reported

    @mouthbreather @TELUS But what about the poor stock holders. They need their dividends for all of the hard work they've done.

  • mtylerb Tyler Beckett (@mtylerb) reported from Warburg, Alberta

    @SpaceXStarlink @elonmusk Please save me from terrible @TELUS internet and worse customer service. Please?