Telus Outage Report in Fort MacKay, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort MacKay, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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James Pike 🇨🇦
(@mobutils) reported
@cmcalgary Fiber+/FlexFiber isn't fiber to the home like Telus (in some areas) its fiber to their distribution area. It still uses the coax for that last mile. It's actually the exact same Shaw network your already using (for the most part). Without commitment/contract with Shaw.
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Wally Born
(@wally_born) reported
Hey @TELUS, @TELUSsupport your 5G network and 5G Rural Internet are crap! Have had to reset my modem at least once an hour for the last 5 days.
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Bruce Shearer
(@roystonbruce) reported
@casualcactii @billgood_news Educate yourself. Telus’ paid service is a small part of their health offerings. Their “My Care” service offers phone health at no charge to the user. I’ve used it and have been very satisfied.
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M McKenzie
(@BCKenzee) reported
@bee2216 @TELUS @ShawInfo I was shocked when I discovered I was paying that much more for the same package. Discovering that definitely pushed me more towards Shaw. But I've heard some things about Shaws service so I thought I'd do a poll & see who wins in the services dept before deciding lol.
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LallyA
(@LallyAd) reported
@SkylarRadzion @TELUS Switch to Telus wait until the **** show starts tv going down internet barley working.
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Catherine McCook/Piercy She/Her
(@cat_mccook) reported
@JohnFashionGuy What a terrible experience! Telus bought out Vivint and we’ve noticed a lot of issues with our app lately. Very frustrating! Hopefully things are much better with your new company
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Bee (Bee@mstdn.ca)
(@bee2216) reported
@BCKenzee @TELUS @ShawInfo Been with Telus 12 yrs, can't get Fibre Optic in my area, they are on the old system of copper. They charge me for Fibre Optic when I can't get the service,they have to actually install under ground. I can't get the speed they offer,Just not possible.I'm going with Shaw in Jan.
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McJayvid
(@RealFakeDiesel) reported
@jstrocel @Shawhelp Never saw anything like this when I had Telus either.
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Cyrille LUGASSY
(@lugassyc) reported
@TELUS yesterday someone try to remotely deactivate my alarm security system control panel via @alarm.com app. I was told but your technical support just to change my password. Is that enough ? Does it happen often ?
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Onion Coward + 2 grief markers
(@FabricThief) reported
Almost impressed by how absolute **** Telus makes the experience of modifying their wifi. I just want 2.4Ghz for my printer. I've somehow broken a nail trying, and still haven't done it. (I have a diploma in computers)