Telus

Telus Outage Report in Fort MacKay, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort MacKay, Alberta 11/25/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Terryw2017 Terry W (@Terryw2017) reported

    @RobShaw_BC @JoePerkinsCHEK @TELUS Good intentions going forward despite bush league planning to date. Now let’s see what they do. Telus now owns this issue along with the Minister.

  • fslalani Farrukh Lalani (@fslalani) reported from Toronto, Ontario

    @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

  • wendyannasmith wendysmith (@wendyannasmith) reported

    @ReneeMerrifiel3 It was a Telus issue, but Of course, you’d make it a bc ndp one. Sad

  • LesliBoldt Lesli Boldt (@LesliBoldt) reported

    Serious question: did Telus also run the call-centre program in Alberta (one would guess yes)? Did they encounter the same issues there? If not, why not? #bcpoli

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

  • allogan2 al logan (@allogan2) reported

    @richardzussman Finally got thru to the elevator music this morning, then to a real VCH/Telus? person around lunchtime. She was very nice and helpful, but I was obviously her first customer. Took her a long time to wade thru her computer and find the right questions to ask me.

  • brutusritz Brutus Ritz (@brutusritz) reported

    One thing that unites British Columbians is our limitless hatred of Telus. It doesn't matter what the reason or context is. Telus sucks. Everyone you know has a ****** Telus story. **** Telus. #bcpoli

  • neeshahothi Neesha Hothi (@neeshahothi) reported

    @TELUSsupport after months of struggling with the same issue to now deal with the rudest #Danielle for #customerservice. Telus do better.

  • Madchemist69 MadChemist (@Madchemist69) reported

    @riarenouf @NEWS1130 @TELUS How many people called????? How many people were eligible to call????? 🤔🤔🤔🤔🤔 seriously????? Folks blaming the government are the same folks who still can’t read an arrow in a store aisle!!!!! Ah can’t fixed stupid.....sad fact......

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @BlueCedarAngel Sorry to hear you are considering to leave. For home services, please call 1-888-811-2323. For cell phone service, please call 1-866-558-2273 or *611 on your TELUS mobile phone.