Telus Outage Report in Fort MacKay, Alberta

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OutermostGhost 💀💜 (@OutermostGhost) reported 3 minutes ago

  You know how I was all excited for that 5g? That sweet 5g? I was excited because they were promising we could get 100mb down and 50mb up. And I was pumped! Y'all, if that were true we'd have to change our "Telus is a jerk" song. 2/13

• 
  Prophet 111 (@Prophet0111) reported 5 minutes ago

  @TELUS Not registered on network. Can't receive calls or make calls. Can't receive or make a text message. Toronto, Ontario, Canada. Please help.

• 
  Glenna Cross (@gacross) reported 6 minutes ago

  @JenJaDi @Rogers You could always switch. After that debacle I sure would. Been a Telus customer for decades and pretty happy.

• 
  Punk Actual (@PunkActual) reported 10 minutes ago

  the specialist there refused to help, or even call into your support. As they clearly had no idea or care about me as a customer, I will be going to @TELUS.

• 
  Val C. (@vcinbc) reported 10 minutes ago

  @TELUSsupport is it your policy to have sales staff phone customers of StarLink & ask for SIN, credit card over phone? My 83-yo mother (living with Parkinson's) was confused enough to call me at work. The more she told me, the more I suspected Telus, not scammers. Shame. #FAIL

• 
  Val C. (@vcinbc) reported 13 minutes ago

  Takeaways: 1. Never ever give out SIN, cc# or banking info on phone. Mom, bless her heart, did the right thing. 2. FASTEST WAY TO REACH TELUS: *message* @TELUSsupport on Twitter. You then have record of conversation. I insisted that someone call me to discuss. And they did! 🤯

• 
  Laura D Reynolds (@LauraLoo64) reported 14 minutes ago

  @TELUS Why is it that some telus users received the emergency alert regarding the shootings in Langley while others didn't? Neither my daughter or I who both have cell phone plans with you received it. Scary considering we are only a few blocks from where this was happening.

• 
  OutermostGhost 💀💜 (@OutermostGhost) reported 14 minutes ago

  Okay. You know what? Fine. We know someone in town with REALLY good Telus home internet. Not 100 down/50 up good, but 75 down/15 up good. So I call. 4/13

• 
  Eric Savoie (@EricDSavoie) reported 18 minutes ago

  As a former employee and long time customer I must say I am rather disappointed in @Bell_Aliant service. Passed around to multiple agents and no one will take ownership of my service issue. Will have to look into @TELUS hopefully I’ll have better luck there.

• 
  EdmontonMatty (@mattywalkers) reported 19 minutes ago

  @WPGFriedRice Telus never says that to me