Telus

Telus Outage Report in Fort MacKay, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort MacKay, Alberta 03/28/2026 14:50

March 28: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pikunat Pikunat 🌱Ⓥ🏴 (@pikunat) reported

    ig Telus was down a bit

  • luigis_dad ⭕ 416 Banshee ⭕ (@luigis_dad) reported

    @Tjierra @TELUSsupport These companies are all pathetic. In the past week alone I've spent 4-5 hours on hold trying to reach someone at Telus. This company is a joke. Zillions of dollars and overseas support, and still can't reach anyone. Absolutely awful.

  • REALnate88 Nate (@REALnate88) reported

    @shankey985 @TELUS @TELUSsupport Lol. When there’s a mass outage you really think you’re gonna get through? Braindead dummy

  • TyinLaBroquerie TYINLABROQUERIE (@TyinLaBroquerie) reported

    @TELUS did you also discontinue Data Service in Winnipeg?

  • Tjierra #PrayforthePlanet (@Tjierra) reported

    @JennaPerger @TELUSsupport @TELUS Yes. Wonder if they got hacked . Seems to be down in a few places

  • XYZtechCA XYZ tech (@XYZtechCA) reported

    @glacialtide @TELUS @TELUSsupport My internet connection was down, but it's back up now. Luckily I was still able to make/receive phone calls.

  • jackiegreencn Jackie Tang (@jackiegreencn) reported

    @koodo I have not been able to access the internet since about 3:50pm today. But voice calls seem to be working. I also have a Public Mobile number, it cannot access the internet either. Is Koodo/Telus server down? I am located in Scarborough, ON.

  • WendyReyn1 Me (@WendyReyn1) reported

    @TELUSsupport Telus services down again? Ontario been a day now?!

  • Megan_sr_Walsh Megan Walsh (@Megan_sr_Walsh) reported

    @jackiegreencn @koodo Telus is down and Koodo is part of Telus

  • mcarlos29 Carlos (@mcarlos29) reported

    @TELUS Are you still going to charge people that credit card service fee?