Telus

Telus Outage Report in Fort MacKay, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort MacKay, Alberta 03/28/2026 22:25

March 28: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • iservice 𝙄𝙖𝙣 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 (@iservice) reported

    The process of switching to an eSIM with Telus is surprisingly stupid. If you order online, it's $10 + tax and then you have to wait days for them to mail you a card (instead of, y'know, just emailing you a QR code).

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Seems a lot of your services are broken & faulty. @Telus. #internet #BC

  • IanSeggie Ian Seggie (@IanSeggie) reported

    @TwittleAir @Shawhelp @TELUS Shaw + Bad Customer service = epic fail. Quick call to TELUS and we have internet activated with Optik tv. Always have a backup plan. Shaw is a miserable failure. Wait still Rogers takes over — just gonna get worse.

  • LanceBennison LJB (@LanceBennison) reported

    @Plumb5Plumb I'm in BC w/telus and having rumble issues too. Can only access it through my US vpn.

  • CrazyJamesAB Crazy James (@CrazyJamesAB) reported

    You know @TELUS @TELUSsupport , my absolute HATRED of your pathetic internet service in High Prairie knows no bounds. A choice is coming and I will be switching, but before then you're going to be giving me back money because you LIED about your service

  • CareyBolam Carey Bolam (@CareyBolam) reported

    @FidoSolutions You make me wish I never left Telus. Already talking to your credit department

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @computra Telus said it was integrated into their network, which means a whole new slew of things. Yet, no notice, no nothing.

  • ryancoleman Ryan Coleman (@ryancoleman) reported

    @naimaharg @TELUS Yeah the script was awful and wasn’t doing her any favours. It was clearly designed just to get me to say I was happy with my service - I assume to try and sell me more of some other service they offer

  • susubee7733 susu (@susubee7733) reported

    @TELUSsupport I’m Susan Bowering. Once again,Telus has gone down. Please call. 587-988-0452

  • Freedompatodos Polo (@Freedompatodos) reported

    @xyontheroad @TELUSsupport Telus steals money from their clients! Cancel before they steal money from you