Telus

Telus Outage Report in Fort MacKay, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort MacKay, Alberta 12/31/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MissMou90415088 Leila Jensen (@MissMou90415088) reported

    @TELUSsupport I can’t believe I pay @TELUS almost $300.00 a month and I can’t get help. Support doesn’t exist. Whoever deals with me is going to hear an earful about this. I am livid.

  • JanetKrayden1 Janet Krayden (@JanetKrayden1) reported

    @HydroOne W/o cell service for Bell, Rogers, Telus. In city currently w service. Will report line again. 2 guys fr @HydroOne came to “assess” not p/u wire. Why is wire down w🌳on top 3 days aft storm. Why our culdesac in Carleton Place not priority when we are trapped w OPP yellow tape?

  • DBSLarsson Dale 🇨🇦 🆎 (@DBSLarsson) reported

    @TheAstroKiwi Already know of, what, 8+ StarLink dishes around here. Rapidly replacing the TELUS SmartHubs / XplorNet dishes as they are garbage when the cell towers only put out anywhere from no bars to two.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Burlingtonfotos Hi there, could you please try to reset the network settings? In case the issue persists, please call our tech support: *611 on your TELUS phone, available anytime.

  • Tammy12Step ᑕℍЯᎥᔕ Ᏸ⚙УᎠ (@Tammy12Step) reported

    @RogersHelps ok so I’ve gone 2 days with out service and now it’s so slow WTF my husband is #telus he lost service for all of 2 hrs ,,so it’s not were I’m located

  • Susan29699637 Susan (@Susan29699637) reported

    @TELUS instead of making the future friendly, why don't you fix and make your TV remotes and programs better. No wonder you give free stuff away and give deals. No way does your system make sense

  • Mike__Palecek Make me Pally (@Mike__Palecek) reported

    @RogersHelps @kirstiepaterson You are not restoring anything stop lying to people instead you should be saying switch to telus or bell because we have no clue how to fix all these issues .

  • amandistotle Darth (@amandistotle) reported

    @BarrhavenGuy @FidoSolutions Facts. My mom has rogers and I have Telus and she didn’t have any data while the power was down and I had no problem in the same home

  • SmileAllthetim4 Smile All the time (@SmileAllthetim4) reported

    @David_Mulroney THe wait etc is just stupid ..and dollars to donuts there are $10's of million of dollars taxpayor on hook to pay Telus Bell and others to rip this Huawei stolen technology out ...wait for it

  • yyzav8r YYZAV8R (@yyzav8r) reported

    @TELUSsupport ...I have already reported the issue to you. Are you not Telus support or just a marketing company paid to respond to Telus tweets?