Telus

Telus Outage Report in Fort MacKay, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort MacKay, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort MacKay, Alberta 03/23/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • johnb45_reid John Reid (@johnb45_reid) reported

    To telus I am paying for not connecting to your service with my mobile phone. I keep getting the nuisance messages to connect to your service. It is a redirect message and you should be able to stop the redirect to telus msg. Please fix this and stop sending me to support.

  • Uncommon365 IGP (@Uncommon365) reported

    @TELUS @TELUSsupport @telusmobility I asked for a simple vacation suspension. an 1:10 minutes later I finally got what i asked for. I have been a customer over 20 yrs, spending in excess of over $100k. Your loyalty dept did nothing. I will be seeking alt options moving forward.

  • phronk Phronk / https://mastodon.online/@Phronk (@phronk) reported

    Got an email about Telus taking over my internet provider, and a minute later my internet went down.

  • dandoozled dan:doozled (@dandoozled) reported

    @RogersHelps Pass this feedback along, verbatim: “if you truly hate seeing people leave because they’re being hassled by robocall scams, implement a true solution which @TELUS has done with their call control feature. Words are meaningless without actions.” #thoughtsandprayers

  • LoganRufus1 LoganRufus (@LoganRufus1) reported

    I visited #LasVegas this passed September, and I must say that the automatic tourist cellphone data connection @TMobile sucks, especially for #Canadian tourists. Honestly as a tourist attraction, Vegas do better than T-Mobile. Slow and glitchy as hell. #VivaLasVegas . @TELUS ??

  • trailhawk2013 Jeep Cherokee (@trailhawk2013) reported

    @RachelNotley Bull💩💩 it’s already there but the companies won’t update their equipment and put too many on a tower. There needs to be accountability. They promise speeds “up to” and that’s how they get around. Charge huge monthly fees and no service. Just like Telus Mobility.

  • Shanmugarajan23 Shanmugarajan (@Shanmugarajan23) reported

    Making false promises and making customers pay for your mistakes and never reachable when trying to reach. Worst service @TELUSsupport @TELUS

  • kolourfulkate kolourfulkate (@kolourfulkate) reported

    @telus Hi 20 year customer here. Did the math and it equates to close to $50,000 we’ve paid you. We went to Mexico and turned off cell data while still in Canada but STILL were charged roaming fees of $120!!

  • canning_bryan bryan canning (@canning_bryan) reported

    @TELUSsupport internet crashing all day speeds as low as 24 and this is suppose to be 300. I reported Telus to CCT.. if your reading this and you are fed up with paying for a service they can't provide report them. Then join a class action lawsuit against them

  • theogroman BellasRoman (@theogroman) reported

    @TELUS I think it’s disgusting that I am trying to inform you of a late payment and it’s the HARDEST DAMN THING TO TALK TO A LIVE PERSON LIKE HONESTLY