Telus Outage Report in Fort MacKay, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort MacKay, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort MacKay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Geanine Edith Robey
(@RobeyEdith) reported
@Telus @Koodo We signed up for ‘Easy Roam’ while home in BC but we have no service on Maui. Please advise how we get service!
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Amanda Rozon
(@ahmasonx) reported
@TELUS our power went out for 6 hours last night & we couldn’t even call out from our cell phones cause we didn’t have wi-fi calling….we couldn’t even load the Epcor page for progress. WE LIVE IN THE CITY OF EDMONTON. What is this garbage cell service?! #yeg #garbage #somad
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viren scrolling stars
(@owndestined) reported
@TELUS hey Telus can you help me with the bill of extra charges for no reason
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Richard MacLean
(@RichardMacLean) reported
@brightwhite @TELUS @WadeP I had no service at all
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rodbotic
(@rodbotic) reported
@gameism I remember once being told that the telus phone system could measure voice stress, and get you to a 'supervisor' directly. it seemed to work when I tried it. getting to a supervisor anyways, not solving the issue.
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Jane Skocdopole 🤦🏻
(@JaneSkocdopole) reported
@RobSomerville1 @TELUS Several years ago we had a Telus “Smart Hub,” it connected to cell towers. It was okay…but got increasingly expensive. Our cell service here is not great, so I’m skeptical. However! Rumour has it Telus is building a new tower near here, if that does transpire. I may try this.
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Jeff W. White
(@brightwhite) reported
@RichardMacLean @TELUS @WadeP They just called me (cause it came back online) and mentioned that they weren’t seeing an outage yet, but it was not working at all for me until now
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Sam 🏌️
(@samelkadri) reported
@ritakml Shaw has the best internet but they’re mainly residential. For mobile Telus has best reception but crappy customer service.
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RGlen Franklin
(@glenspen) reported
@RobSomerville1 @TELUS I wish you luck with that. We had a similar hookup through what has now become BellMTS. It was expensive, slow and we periodically got cut off. I do wish you better success!
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SAM MACDONALD
(@CANDYSUPERGROUP) reported
@TELUSsupport I figrd out why Telus sucks...a high tech company could integrate their divisions or at least their password systems. Simplicity would be so much better. Different passwords for Intnt, wifi, TV, PikTV, Mobile & MyTelus. Forget one, screws up all and all devices.