Telus

Telus Outage Report in Fort McMurray, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort McMurray, Alberta 12/09/2025 11:20

December 09: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • OlacodedM Moh( ) (@OlacodedM) reported

    @PH_EEE @TELUS Woow… that’s serious… I noticed calling their customer care takes about an hour just to speak to an agent

  • BexFiya 🐺ᏰᏋፈᏦᎩ ᏝᎩᏁፈᏂ🐺 (parody account) (@BexFiya) reported

    Well since I can only use data now and I can't even sign into my account to game I'm going to bed **** you telus

  • BD20224 BD2022 (@BD20224) reported

    Hey @TELUS we need cell service on the #TTC it’s 2022. If other cell providers can provide, why can’t you?

  • ChoiceZnewZ CZ (@ChoiceZnewZ) reported

    @OrcaBC101 Telus - not their fault tho - I didn't think a young lady that lives in Chwk would have a US carrier - never even thought to check her 410 area code :( Was only a $7.00 charge but not a mistake I will make twice!

  • olumuyiwaayo Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported

    @TELUS Your internet is actually horrible🙄

  • LOAWhale Anti-Seed (@LOAWhale) reported

    when @TELUS lies about whats in your contract and wont do anything about it gotta love garbage customer service

  • shermyntank Cilantro in a salad bowl (@shermyntank) reported

    @TELUS your optic TV is horrible. Can’t even watch MLB without severe glitching before and after reboot……. FML

  • fagstein Steve Faguy (@fagstein) reported

    The CRTC's decision is in response to a complaint from Videotron against Bell, Rogers and Telus, claiming that the Big Three were inflating the costs of wireless devices in order to charge higher cancellation fees.

  • renegade_sounds RenegadeSounds (@renegade_sounds) reported

    @TELUS Too bad we have to sue you because you lost our website. You’re worth $30 billion and you refuse to compensate a small independant record label for your mistake. Not a good look @TELUS.

  • zulqarnyan zee (@zulqarnyan) reported

    @ang22la SAME I think its a telus problem lol. But my ethernet is always good