Telus Outage Report in Fort McMurray, Alberta

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Telus outage reports came from the following cities: Fort McMurray.

City	Problem Type	Report Time
Medicine Hat	Phone	25 minutes ago
Nanaimo	Internet	1 hour ago
Calgary	Internet	4 hours ago
Vancouver	Internet	7 hours ago
Montmagny	Internet	7 hours ago
Parksville	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salem_sinner (@inkedgoddess32) reported 5 minutes ago

  how much do I hate Telus Internet well let me tell you it is the bane of my ******* existence!!! Not only were they supposed to switch me over to optic fibre so that my ******* Internet actually works. But the technician never showed up….

• 
  *** a pigeonhole, I'm a night owl, dis a diff mode (@Keesh246) reported 7 minutes ago

  @TELUS do y’all have a high speed unlimited data package? This cut in half **** is a scam.

• 
  Natasha (@trufflenerd) reported 8 minutes ago

  Any alarm company recommendations? Mine has been bought by Telus and I still haven't forgiven them for being terrible.

• 
  Forest’s Edge.🌳 (@forestedge_lot3) reported 9 minutes ago

  @CBCAlerts No problem, I’ll take Telus off my list of potential service providers.

• 
  Jo Lawrence (@JoLawrence19) reported 11 minutes ago

  A senior in my family got a suspicious e-mail they originally thought was from Koodo. Concerned that info had been compromised, tried to get help online and in store. No help was given! So disappointed. (Posting on Twitter as can’t find an actual person to talk to!) #koodo #telus

• 
  Lee (@leepalisoc) reported 11 minutes ago

  @iPhoneinCanada Good, I hope this won’t go through in December and like ever. “Recover” my a**. 🙄 You have great service @TELUS and I am truly happy with it, but dang, y’all are greedy af.

• 
  Ian Hector (@Hector5Ian) reported 16 minutes ago

  I am not a happy long term customer with Telus. The additional fee for credit card users is totally wrong. Looking for cell phones and plan soon , looking elsewhere.🤬🤬🤬

• 
  compulsive observer🤡 (@ChloeLum) reported 19 minutes ago

  Sketchiest customer service ever. So I ordered a new phone 9 days ago, paid for it, got the bill but still no sing of the phone! I call @TELUS customer service, wait over an hour on hold, am told my order got canceled due to a glitch &I will be refunded but I have to reorder.

• 
  EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported 21 minutes ago

  Typical @TELUS out to get the most money out of it's customers ! They are adding a surcharge for using Credit Card ! WTF ! isn't bad enough they over charge for crappy service and now want more money ! Only in Canada !!! @TELUSsupport @telusmobility

• 
  Roger Bakes (@roger_bakes) reported 23 minutes ago

  I am a #Telus client who pays a monthly charge for long distance calls from Alberta to England. But when the service was not working the long distance operator was of no use. When my family member died without my reaching her, they offered no apology and showed no concern.