Telus Outage Report in Fort McMurray, Alberta
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Fort McMurray come from postal codes T9K .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Fort McMurray, Alberta
The most recent Telus outage reports came from the following cities: Fort McMurray.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer
|
Phone | 38 minutes ago |
|
Sherwood Park
|
Internet | 2 hours ago |
|
Windsor
|
Internet | 4 hours ago |
|
Calgary
|
Internet | 5 hours ago |
|
Montmagny
|
Internet | 5 hours ago |
|
Langley
|
Internet | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, AlbertaHey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!
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David Nelson (@DavidNelson333) reported.@Telus user experience is absolute garbage, especially with corporate plans. 💩💩💩
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David Nelson (@DavidNelson333) reported@TELUS you are the worst company in the world. You do not care about your customers, not even ones you’ve had for YEARS!
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Mario Elia (@supermarioelia) reported@cselley Likely more bad than good, it's a platform that started off as an independent before being swallowed up by Telus. So likely all of that Walmart data going to the Telus overlords.
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laurenz baars (@laurenzbaars) reported@telus internet and service (or lack thereof) is nothing but grief. #fibreoptic can't handle a single #netflix movie without incessant stuttering. No #service either.
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ProTrader-Johan (@Johanfriesen) reported@RogersWireless service in Malahide sucks, can’t even make a phone call this morning need switch to @TELUS
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LB | prosecco socialist (@lmbgray) reported@kirbeep @brockscrocs @Moosekayak Back in the day, Shaw/Telus would give you ONE EMAIL ACCOUNT and I think boomers never bothered to get another when free email addresses came about
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Mathieu (@AwayIsMine) reported@crazynewf1970 @MobileSyrup @TELUS I guess call them and threaten to cancel?
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Pres. Hotmess (@preshotmess) reported@Rogers this is not the kind of service we expect from one of the most expensive wireless providers in Canada. I may need to do some shopping around, now that my contract is over. @TELUS and @Bell what are you offering right now? I'm considering a change in providers.
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Serge Geoffroy (@yamadorishitate) reported@telus @TELUSsupport Hello, just curious about what it takes to qualify for your $45 25gb win back BYOD plan. I am currently using Public but am a Telus TV customer.