Telus Outage Report in Fort McMurray, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (44%)

2. 

   Phone (30%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• worldof_home 🌸 (@HomeWorldof) reported 4 minutes ago

  @Eliza021502 @sunlorrie @TELUSsupport We have Telus cellphones and Cogeco internet, no issues.

• Edward Kiledjian (@ekiledjian) reported 6 minutes ago

  @iamkennethchan This is the second significant Rogers outage in 14 months. TELUS hasn’t experienced a similar outage in over a decade.

• [zF]Anthony DiNozzo (@zFDiNozzo) reported 11 minutes ago

  @brittlestar My experience with Telus is that the company is incompetent. My experience with Rogers is that they don't care about their customer and are garbage. As a current Shaw customer I will be left with 2 options for my internet. Stay with the garbage or switch to the incompetent.

• Woman In The Mirror (@WomanInTheMirr4) reported 13 minutes ago

  @ConsumerSOS Telus would like to sincerely thank Rogers for helping us market our "antiquated" landline service. We will no longer have to offer said service for free in order to keep our existing customers from cancelling. Merci Rogers.

• Coby's Corner (@CobyValentine) reported 14 minutes ago

  @KyleWira thats 100% a lie. Im only one in my family of 5 that has service on phone - besides my brothers wife who is with telus. I still dont have tv or internet

• donny lisk (@donnylisk) reported 15 minutes ago

  @ShayeGanam Telus I’m with telus got 2 months left till I ditch your crappy service. Your plans sucks your cell service is not good at all I always lose calls! I can keep going. Remember Ed- tell they were so much better then you!!!

• 🇨🇦Canadian Eh!🇨🇦 (@livewire3791) reported 16 minutes ago

  @esteetabernac Nope the Bell/Telus/Rogers monopoly will carry on. I wonder how many people couldn’t call 911 yesterday for an emergency?

• Loren Spisak (@SpisakLoren) reported 22 minutes ago

  @jesserubinoff I never lost my internet because I go thew telus

• Fidelis Lobo (@FidelisLobo) reported 24 minutes ago

  @accfanto Switched my land line to VOIP lately. Regretted the decision yesterday. But one family member has a Telus connection and the Car apparently uses Telus service. Which I used for quick browsing to see what is going on.

• Curt Bennett (@CurtTalksTV) reported 26 minutes ago

  @macgyver_p I can't remember having trouble with any Telus brands. I can't remember hearing of any problems from friends either. I'm sure they're not perfect, but they've been great for everyone I know who's been a customer.