Telus Outage Report in Fort McMurray, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and tv.
The latest reports from users having issues in Fort McMurray come from postal codes T9K and T9H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Telus
Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (24%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Fort McMurray, Alberta
The most recent Telus outage reports came from the following cities: Fort McMurray.
| City | Problem Type | Report Time |
|---|---|---|
 Fort McMurray |
Internet | |
| Fort McMurray |
Phone | |
| Fort McMurray |
Internet | |
| Fort McMurray |
Internet | |
| Fort McMurray |
TV | |
| Fort McMurray |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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GoldenSolo86
(@goldensolo86) reported
@theJagmeetSingh That much in profit and I still don’t have access to fibre-internet in a major Alberta city 🙄 I know, first-world problems. But the point stands, get your **** together @TELUS
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Jared McIntyre
(@TZ_Kizaru) reported
@dalast1woke @hasanyahya04 @J3SV1N Bruh I have have Telus Fiber Optic, its a business plan it can do 700+Mbps down and 2ms ping.
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Jordan
(@whoaretheytho) reported
@yuvraj_sahib @TELUS @TELUSsupport Nope, hasn't been resolved. Had to file a complaint with the BBB for them to even take me seriously
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Salad Dodger
(@randybrown97) reported
@TELUSsupport Yes i am still having trouble. Did Telus make it so you cannot access telus+ outside of the country?
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Nike Juice
(@nikejuuus) reported
@theJagmeetSingh Telus is an American company you idiot !
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Eric Schild
(@EricSchild2) reported
@alonso_says @Lazarus1940 Nope. I've never seen the vans, altho Telus is running a similar program/pr campaign or whatever it is here in Vancouver too.
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❤️ Daisy Marie Ü ❤️
(@daisybhl) reported
@TELUS worst customer service ever! Agents are rude, no willingness to help, no empathy, no help at all.! Agents doesn’t care at all. It was just so frustrating, inconvenient and a big waste of time! They will just keep you waiting on the line for a very very very long time!
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Adomoda
(@xXxAdomodaxXx) reported
@AmazingZoltan Well it used to be a public utility. Telus has bought up all the public telephone services around the world that it can. Prices have gone up, customer services down. Jobs sent out of country. I strongly dislike telus.
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Mubashshir Zakir
(@MubashshirZakir) reported
@TELUSsupport @TELUS I am trying to add a new line to my plan. Going in circles with for days with support. Chat tells me it can't schedule callback. Call centre drops cals and, I get a text saying I will be prioritized next time I call. Then I am in massive wait times again.
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Robert Thorburn
(@thorburn_robert) reported
@theJagmeetSingh Would you believe it ! He is actually right ! I had problems with my phone and internet and phoned Telus. Talked with one person in Montreal, twice to one person in Philippines,and one person in Guatemala ! Could not get anyone locally !