Telus

Telus Outage Report in Fort McMurray, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort McMurray, Alberta 03/03/2026 19:15

March 03: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dharani24440605 Dharani Kumar (@Dharani24440605) reported

    They dobt have an answer. Very worst service being a big brand in canada Telus wants to loot the money customers

  • NelsonTransit Nelson Transit (@NelsonTransit) reported

    Alert: 🚌On Tuesday January 18th 2022 Telus will be doing an emergency cable repair between 9:00am and 3:30pm on Hwy 3a near Greenwood Dr. . Our busses may be slightly delayed as traffic will only have one lane through this area. Be extra cautious when getting on and off the bus.

  • faisalmahfooz Faisal Mahfooz (@faisalmahfooz) reported

    @TELUSsupport New to Telus. Spoken with 13 execs @TELUSsupport till now but no result. Issue(s) escalated 3 weeks ago. Not yet resolved. Just False Promises. Pathetic customer service. Can someone @TELUSsupport take the onus and help especially during these unprecedented times.

  • AnitaLautenbach Anita Lautenbach (@AnitaLautenbach) reported

    Is the #telus network down?

  • Dharani24440605 Dharani Kumar (@Dharani24440605) reported

    The device is Samsung Note 20 Ultra and i explained the same to Telus and Mobility support also. But they dont care what customers say. They go with Courier what they say. I asked them if i have received the device i should have activated it and asjed them to check the IMEI

  • drogynousdaisy 🌼Daisy Clark🍑 (@drogynousdaisy) reported

    Do yourselves a favour and never get Shaw internet. We only had to cause there wasn’t enough Telus receptors or something along those lines but **** SHAW AND THEIR **** INTERNET🖕🏻🖕🏻🖕🏻

  • Rainforestbc Emery A. ✈️ ⚙️ (@Rainforestbc) reported

    @PeterVogel Wow, amazing. I hope they believed you and stopped the call. Had a Telus scammer (with Alberta phone number) last week. It is never ending.

  • JennaTweets Jenna (@JennaTweets) reported

    @biz_beth @TELUS Uuuuughh. I have never in my life wanted to talk to someone soliciting at my door, but even less so now.

  • HenningVision Henning Riebe (@HenningVision) reported

    @TELUSsupport my router says Telus fibre DHCP not working. No Internet for an hour now. Restarted everything + ONT, no worky

  • badkaren67 badkaren (@badkaren67) reported

    hey @TELUSsupport - i have no wifi. can't check my telus app, because i need wifi. hooked to my hotspot and app says network is fine. but it's not ...