Telus Outage Report in Fort McMurray, Alberta

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Telus outage reports came from the following cities: Fort McMurray.

City	Problem Type	Report Time
Toronto	Wi-fi	5 minutes ago
Grande Prairie	Internet	7 hours ago
Mississauga	Internet	8 hours ago
Calgary	TV	11 hours ago
Calgary	Wi-fi	12 hours ago
Steinbach	Phone	14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  yiannikupp (@johnkuppers) reported 8 minutes ago

  @JackieBee_16 @TELUS Ours will have random issues with freezing while watching pvr and extremely rare live broadcasts freezing. Usually gets fixed with rebooting box. What kind of issues are you having?

• 
  Adi lally (@adifood1234) reported 8 minutes ago

  @TELUSsupport Hey Telus how does it feel that you only care about your city people when there’s a fibre box on my street that y’all are to lazy to check because your liking that people are using @Shawhelp worst fibre internet.

• 
  Sgt Cousin Eddie (@fasteddie97) reported 10 minutes ago

  @JackieBee_16 @TELUS We feel the same way. We had mega problems last year with the TV signal dropping out. After many calls to Telus, they changed the router. After more problems,they replaced the wireless boxes to 4K versions. They worked good for a few months, and now still get dropped signals.

• 
  Janice from 🇨🇦 (@KeelShar59) reported 11 minutes ago

  @skye_sands @Writer_DG Netflix Canada will likely air Season 6, but not usually until several months or more after Starz has dropped all episodes. For Season 5 I purchased “W Network” access through Amazon Prime to see it (as my regular W Network through Telus in AB did not air it). Go figure!?

• 
  Trevor Pott(); (@cakeis_not_alie) reported 11 minutes ago

  Elon Musk is a trash garbage human being, but holy pants Starlink kicks @Telus's *** so hard I can't even come up with a simile. Starlink is literally the fastest internet I've ever had in my life. And I lived in a city of 1 million people until 2 years ago.

• 
  JB (@JackieBee_16) reported 13 minutes ago

  @johnkuppers @TELUS They’re sending me a new cable box to replace one but so much other random issues

• 
  Trevor Pott(); (@cakeis_not_alie) reported 13 minutes ago

  @mlsrar80 @SpaceX @TELUS 10msec extra maybe? Usually less. The DSL has pretty bad latency. Maybe 40msec average for the Starlink?

• 
  Devo (@devo2gtalon) reported 17 minutes ago

  @JackieBee_16 @TELUS Been going on 2 years with issues with telus. Recordings are spontaneous, when watching cannot FF as show will shut off and end where you FF'd sometimes a series rec with net mw 10 mins. 2 years, finally a new modem box and working.....2 years and they couldn't figure it out.....

• 
  weebiporey (@weebbucket) reported 19 minutes ago

  @beebsy_ Side note wtf kind of internet service provider is telus

• 
  Jeremy McKain (@jeresells) reported 20 minutes ago

  @JackieBee_16 @TELUS That sucks