Telus

Telus Outage Report in Fort McMurray, Alberta

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The latest reports from users having issues in Fort McMurray come from postal codes T9K.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort McMurray, Alberta 01/11/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Telus outage reports came from the following cities: Fort McMurray.

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City Problem Type Report Time
CanadaFort McMurray E-mail
CanadaFort McMurray Total Blackout
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mellow4orever What's in a Name@Mellow4Ever (@Mellow4orever) reported

    @nationalpost @TELUS The moral here seems to be that installing a "smart" home security system makes people too stupid to recognize danger even when they can smell it. And I can't help but wonder what the family's insurance company will do with digital proof the family turned off their smoke sensors.

  • briannarengland Brianna (@briannarengland) reported

    @hedwigyitzhak We only have Telus hookups in the building 😞 My contract was up before my brother moved in and I was planning on moving in w/ Trav so didn’t want to sign another one that would get me a better rate because you have to pay $15 for every month left in the contract if you cancel

  • troyred Troy Red (@troyred) reported

    A little acknowledgment would have gone a long way, but to blatantly lie that the damage was not caused by @TELUS and could not have been caused by @TELUS #purefibre team when we witnessed the damage being caused is concerning. I will not support @TELUS in any manner whatsoever

  • HerbertAWalsh Herbert A Walsh (@HerbertAWalsh) reported

    @TELUS .when I find out just all who what and where has used my name or straddled it without consent which I have never ever given which may be why many gov bodies have spit on me and law i promise I will rip incubators right out of their mounts to recover what you all have stolen..

  • potato_possum possum (@potato_possum) reported

    @TELUS @TELUSsupport y’all’s phone system SUCKS. I waited 25 minutes on hold to try and pay my phone bill, then spent 5 minutes listening to a dial tone where I was supposed to be connected to an agent and the agent never answered. Dumb asf

  • FrazerJ_CA J Frazer 🧡🐲 (@FrazerJ_CA) reported

    @Telus @telussupport Would you care to explain why after you’ve identified a fibre cut at V7C4C2 affecting dozens of customers since Friday, Aug 13, no action has been taken to restore service? This is after being assured “technicians are working on the outage”?

  • prathik5090 prathik (@prathik5090) reported

    @TELUSsupport I have been selected for website annotation project in India from telus International it's a work from home but I have cleared all the registration process and they told I have to create account on srt workplace which I'm not able to create please help me

  • KisBrink Kis Brink 🇨🇦 (@KisBrink) reported

    @Heather28Savage @TELUS @amazonca Amazon is an ethically horrible company. This doesn't even have anything to do with the ad.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    As expected, the LTE network at Pike Lake is basically useless. It's been terrible for years, and continues to be terrible. @TELUS fix your ****. Or tell @SaskTel To fix their ****. Or whatever arrangement you have for network access out here. Just fix your **** already.

  • trentum75 Trent (@trentum75) reported

    @TELUS “Unlimited data” ya right Telus! I’m a customer of yours and when you go over your limit it isn’t high speed. It’s complete crap. So save it with your bs