Telus outages and service status in Fort McMurray, Alberta

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fort McMurray, Alberta

The most recent Telus outage reports came from the following cities: Fort McMurray.

City	Problem Type	Report Time
Fort McMurray	Total Blackout	14 days ago
Fort McMurray	Phone	2 months ago
Fort McMurray	Phone	4 months ago

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lori Bergman (@bergy1965) reported 3 minutes ago

  @TELUS @TELUSsupport …another day; sent order #, wonder if this will help to find my equipment ordered 2 weeks ago?? Again, @TELUS …brilliant business model.

• 
  Pamela Jill Garrison (@PamelaG63253553) reported 5 minutes ago

  I hate cell phones. I noticed it 15 yrs ago. Cancelled it 6 yrs ago. Flip phone, no data. Best choice ever. Telus asked if I could be ok without, my reply, that is the problem, we don't need them. I only hope for massive cancellations. They will listen then, no more control.

• 
  KITTY girl (@Kittie40Girl) reported 5 minutes ago

  @SonyaPaterson I have been with Telus for my cell phone, back when they were Clearnet. They called me the other day and offered me an amazing deal on internet and steaming. As I moved along asking more details, the woman from Telus asked me where I lived and when I told her Toronto, she said she needed me to spell that for her. She said she needed my assistance with the township in Toronto. I asked her how she couldn't know the city of Toronto when Telus is a Canadian company and that I had never been asked for a township. I asked her where she was calling me from and she said, India. I was disappointed about that. Shame on Telus. Farming out jobs for cheap. I'm not giving them any more of my business, but I'm told Rogers is doing the same. Is that true?

• 
  Cody J Bechard (III) (@nighthawwk91) reported 5 minutes ago

  @TELUS Absolutely! My phone, has no service alot. As I type this I have 5 bars, but no data. Often it will constantly be switching from 5G, to 4G, then "emergency calls only" very sporadic. It's been this way approximately 4-5 weeks

• 
  Philip Elder (@MPECSInc) reported 6 minutes ago

  Yes. I watched a client, who became a friend and then helped us start our business in 2003, get decimated by TELUS when they started cutting off the residuals to privately owned stores. They finally just gave up because the "new" make the sale structure with no residuals was insane. I'm sorry to say it, but I _KNEW_ that's where the BPOS then O365 then M365 then Azure residual/remuneration structures would go. All of those big signing bonuses in the beginning are gone now. Large hosting houses were decimated selling M365 a shell of their former selves good people out the door. Why? The answer is obvious, and known by us, but for over libations. ;-) This particular Cloud First IT Company is doing what any company like it needs to do to survive: SELL SELL SELL! Most Cloud First customers, not clients, have no interest in the managed support fees. They'll happily open a ticket and strangle the neck of the Cloud First IT Company when M365, AWS, G00g Cloud, or other goes offline. What an ugly position to be in. :-( Thanks, but no thanks.

• 
  भव्य खनेजा (@bhavykhaneja) reported 7 minutes ago

  @TELUSsupport @TELUS Why was $6.72 deducted from my account without my authorization after I was promised a $15.68 refund? I haven't used the service for the past three months. I want an explanation and my refund. #TELUS #BillingIssue #ConsumerRights

• 
  Ser ouanling, altcoindawg - ตกงาน life. (@ouanling) reported 9 minutes ago

  @cremieuxrecueil I work in group retirement savings. When I was a phone agent most of my calls was about withdrawals. 90% of official complaints was 50 or 60yos with 50k to 80k ( CAD so worthless) trying to scam their way out of a locked in plan. For total garbage like I wanna renovate a bedroom. We handle Telus which is the biggest Télécom, lots of cash. These fking retards making 120k+ get laid off and they call the next day to unlock their locked in plan for financial difficulty. If they manage, the gov will totally rek them because u need projected 30k or less for 12 months. Even if these guys don't work the rest of the year, they're already over. Or we had constantly people retiring early and they'd take out 5k a day to pay only 10% tax. Some up to 100k. Like Jesus retard you're gonna have to pay 40k at tax season. I handle the security now and I see these types every single day.

• 
  Sally (@sadforcanadians) reported 11 minutes ago

  @Martyupnorth Never answer unknown, usually Telus with a good deal. I don’t even have a Telus cellphone. Counted my contacts & some of the were who the f is this.🙄

• 
  🍁🇨🇦🍁Phil from New West🍁 🇨🇦🍁 (@Fildo_Baggins) reported 12 minutes ago

  @Durmo2010 @TELUSsupport Telus support is non existent. I had too many terrible experiences with their so called support.

• 
  Gord Tulk (@GordTulk) reported 13 minutes ago

  @JeffCallaway Look at there stock performance over the past five years. Very similar plunge. Their core consulting biz is getting eaten alive by AI. Telus is a regulated utility that is too big to fail especially with only two others in their core business.