Telus

Telus Outage Report in Fort McMurray, Alberta

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The latest reports from users having issues in Fort McMurray come from postal codes T9K.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort McMurray, Alberta 01/11/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Telus outage reports came from the following cities: Fort McMurray.

Loading map, please wait...
City Problem Type Report Time
CanadaFort McMurray E-mail
CanadaFort McMurray Total Blackout
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    Telus online chat support really sucks! Takes forever and when you lose connection, they don't come back and because I'm deaf I can't take a voice call to reconnect and they stupidly forget that I'm deaf after being told twice. I'm beyond frustrated!!

  • tracylyn44 Tracy D (@tracylyn44) reported from Oshawa, Ontario

    @TELUS no customer service after 5. Are you kidding me!

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    @TELUSsupport I was trying for 3 hrs and 2 agents to get my Optik TV back and no luck and then had to dinner & then zoom meeting. Then tried manual set up and still no luck. I'm at my wits end and Telus takes forever to get help when you're deaf and need to use chat! Grrr/sigh!

  • itsDoubleDime DoubleDime #BLM (@itsDoubleDime) reported

    .@TELUS @TELUSsupport Can yall say something about if there is an outage in Langley or not? been out of internet for 2 hours now.

  • Harry_is_Alive linguine (@Harry_is_Alive) reported

    Bruh Telus ******* sucks and customer support

  • ryanknighton Ryan Knighton (@ryanknighton) reported

    @billric36028987 @TELUS And why is it that Telus, a cellular and Internet service provider, has whold music that sounds like a barely tuned in radio station Broadcasting waves of static and fuzz carried on sunspots

  • CaptainWreckus David (@CaptainWreckus) reported

    @shawhelp. I think you need to talk to garbage @BellMediaPR as once they stop hijacking the American channel after football, it screws up the TV channels. Regardless, time to move to Telus Optik TV & Internet this year.

  • danketch69 🇨🇦 K-BoB 🍕-BLM-✊🏿 (@danketch69) reported

    @kmlatta Wow! That’s horrible! She just gave up and went to Telus, Virgin would literally not help get her phone working, they would “send it up to a higher tech” that would never call or answer the call. They don’t care at all! @VirginPlusCare was the worst service I’ve ever seen.

  • Official_McCree McCree (@Official_McCree) reported

    @TELUSsupport So ive been in a battle between telus and freedom for about a year now, i had my number transferred form freedom to telus, with no issues in the beginning. but all of a sudden i got people calling me all the trying to call "my" number and when i pick up they are

  • KittySXXX6924 Kitty Shannon (@KittySXXX6924) reported

    @TELUSsupport Appears the internet is out. Go to check telus website for outages and it says bad gateway. Southern Alberta