Telus

Telus Outage Report in Fort McMurray, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort McMurray, Alberta 03/01/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nikoclacroix Niko Lacroix (@nikoclacroix) reported

    So Telus uses Bell’s phone towers so if your data runs out (since it’s not unlimited) or if you use Bell wifi, which seems to always cut out or is ****, and Telus charges overages, that’s cause they’re there to put they **** in ya wallet together.

  • nbrosef Nic Brown (@nbrosef) reported

    Hey #telus I just got home and I’m drunk AF. Don’t make me complain about awful your service / menu / corporate responsibility/ monopoly (basically) on my Televsion set. I WILL quit you at the drop off a dime. Get it together fast or I’m moving to Firestick *******.

  • Mushi382 Craig Loney (@Mushi382) reported

    @ShawInfo Why are the outages not updated? Why are prices raised but Customer service has not? #Shawsucks #Telus #Telusfiber

  • regularstefanie stef (@regularstefanie) reported

    telus give me my ******* phone back or so help me god

  • mistertreevor mexicanbutnotreally (@mistertreevor) reported

    @TELUS You can do this without 5G. What a stupid ad.

  • mistertreevor mexicanbutnotreally (@mistertreevor) reported

    @TELUS What a stupid ad.

  • rjzmum jody cormier (@rjzmum) reported

    @TELUS I’ve been a customer for almost 30 years & am frustrated by the inability to reach support. It’s 8 pm …the site says 24/7 support… so untrue. Situation requiring the ability to speak with someone. Tried more than once this week. Looking for a new provider.

  • BurnCity79 JJ (@BurnCity79) reported

    @RichardRcanniff @TELUSsupport Telus does not value their customers. 8 years with them...never had to call me or chase me for payments but they just ripped me off. They acknowledged the issue but told me it wasn't their problem. They basically kicked me in the nuts for being a good customer.

  • adilally3 Adi Lally (@adilally3) reported

    @TELUSsupport I submitted my a ticket aka complaint to Telus fibre build team no one has gotten back to me. Because y’all can continue to offer me copper but not fibre 🥲

  • DKCKingston Doug (@DKCKingston) reported

    @SpencerFernando Mr. Charest you got Huawei 5G in Telus Nationwide-Health Canada used Telus network to collect all of our Cell #'s. Simple Question: What else did they collect? Our email address's-address books? Cloud storage? Document files? You need to fully disclose what was collected!