Telus

Telus Outage Report in Fort McMurray, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort McMurray, Alberta 03/07/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DROHUNG The Real DROHUNG (@DROHUNG) reported

    @TELUS is there internet connection problems going on in the Quesnel BC area

  • 604BBQ Brian Boyle Quon (@604BBQ) reported

    Why? Your agent already told me on the phone there’s no way for her to reach a supervisor - never heard of not being able to reach your own supervisor before - but she submitted a ticket and hopefully someone will call me back in a few days she said 🙄 #Telus #TelusDoesntCare

  • pcmwave Erhan Atesoglu (@pcmwave) reported

    I'm pretty sure @telus doesn't actually invest money in any province, let alone Ontario. They sit around doing nothing until someone else foots the bill, usually the government or worst the customer. Same strategy elsewhere, just surprised a CEO would talk such gibberish.

  • rjimenezm R Jimenez MD PhD (@rjimenezm) reported

    @TELUS , It is so frustrating that your customer care and technical support continue to deteriorate. First, you want us to "troubleshoot" problems by ourselves, spending hours doing so, then you book tech appointments and don't honour them.

  • BlackStangBC Stan Querin (@BlackStangBC) reported

    @sherrileslie @TELUS @PCMag You can only go as fast as the hardware will support my computer is 10/100/1000 ethernet so anything faster than 1 Gb/s is kind of pointless

  • dragonpainter1 Cheryl Hammer (@dragonpainter1) reported

    @TELUSsupport has terrible customer service. Automated system keeps returning an error and customer service is "closed" or you sit on hold for hours. My service has been interrupted, without notice, despite paying account. Telus is the biggest rip off yet. #badcustomerservice

  • 604BBQ Brian Boyle Quon (@604BBQ) reported

    @TELUSsupport Why? Your agent already told me on the phone there’s NO way for her to reach a supervisor - never heard of not being able to reach your own supervisor before - but she submitted a ticket and hopefully someone will call me back in a few days she said 🙄 #Telus #TelusDoesntCare

  • GreaterLegion GreaterLegion (@GreaterLegion) reported

    I should add #shaw was on time, no screw ups ahead of time, took 30 minutes to get it working. #telus disconnected us two weeks too soon and had to reconnect the old address, arrived on time for install that took over two hours, had fibre problems but fixed, only wifi & TV.

  • DrPeoplekind Dr. Pennsylvania Adams (@DrPeoplekind) reported

    @rocky_juneau I'm so glad I'm away from Telus. They pushed that **** on us weekly. I knew days like this were coming.

  • eatonhamilton Eaton Hamilton (@eatonhamilton) reported

    @bcndp Not in the way the #BCNDP thinks it is. The federal govt needs to enact emergency legislation to take over pandemic management, and not to give BC more money until they run edu programs on airborne covid and mpx, cancel Telus, pay nurses and docs, fix school filtration etc.