Telus

Telus Outage Report in Fort Smith, Northwest Territories

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort Smith, Northwest Territories

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Smith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort Smith, Northwest Territories 05/13/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DTSaskatoon Douglas Tompson (@DTSaskatoon) reported

    @DonDavies @jyduclos Money talks! Didn’t Telus Health get into similar trouble in BC? Within a decade, we shall have a health care system modelled in the US system and people will wonder what happened.

  • FabricThief Onion Coward + 2 grief markers (@FabricThief) reported

    Almost impressed by how absolute **** Telus makes the experience of modifying their wifi. I just want 2.4Ghz for my printer. I've somehow broken a nail trying, and still haven't done it. (I have a diploma in computers)

  • ericax_x icaxx (@ericax_x) reported

    Is there a @TELUS internet outage? We’ve been without internet since last night. Located in Richmond, BC @TELUSsupport

  • Jayscottfitzy Jason - #TrudeauMustGo - Fitzgerald (@Jayscottfitzy) reported

    @DonDavies @jyduclos I believe this would be a Provincial issue just like Telus Health in BC. Not saying I'm against it though. I believe a two tiered healthcare system would be beneficial to everyone.

  • AmandaRene123 Amanda Rene (@AmandaRene123) reported

    @TELUSsupport Been without cell signal for more than 48 hours. Can't report an outage unless there's equipment broken. Got told to call support. (No cell signal= can't call) It's the only one area in my municipality that's without service. Multiple different phones on Telus/

  • BCKenzee M McKenzie (@BCKenzee) reported

    @bee2216 @TELUS @ShawInfo I've been comparing packages between telus & Shaw today. It appears the package I have with telus I can get for $45 a month cheaper with Shaw. I'm just not sure how their customer service or quality of their services are. I've had way too many issues with telus in the past year.

  • SAP_Alien SAP-Edward (@SAP_Alien) reported

    @OzzyGoose78 According to a couple other people who used to have Shaw, they hated it. They switched to Telus Pure Fibre and experienced no issues. Idk if EAs servers have an issue with Shaw DNS or what.

  • wally_born Wally Born (@wally_born) reported

    Hey @TELUS, @TELUSsupport your 5G network and 5G Rural Internet are crap! Have had to reset my modem at least once an hour for the last 5 days.

  • RealFakeDiesel McJayvid (@RealFakeDiesel) reported

    @jstrocel @Shawhelp Never saw anything like this when I had Telus either.

  • JBeley19 Jessy Beley (@JBeley19) reported

    @TELUS is such an unprofessional company. 2 hours on the phone 7 people spoken too and we can’t solve an issue. Apparently 3 years ago I closed my account. There was a balance. They sent me one email to an account that was closed now I have a $500 collection shaw here I come.