Telus outages and service status in Galahad, Alberta

Problems in the last 24 hours in Galahad, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Galahad, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Onashi Gitsune (@OnashiGitsune) reported 1 minute ago

  @bears_aware @VoteCanadaCom @TELUS Rogers does it too. I chased a stinkard who was dropping flyers on the floor and knocking on our doors. They pay landlords to give them a key to our maiboxes so they can stuff them with ****. Plus they robocall several times per week from different numbers.

• 
  Parental Advisory (@Parental_OnX) reported 3 minutes ago

  So latest update. STILL no @TELUS services at the new house. A LOT of conflicting answers, with any luck tomorrow it gets done finally. And if not then I am just going to cancel everything and go with starlink and put in a consumer affairs complaint. Absolutely ridiculous to take 10+ days to get services connected. Especially with the reasons given. I understand the broken line, but that was repaired last Thursday by the only competent person to come yet. Then to be told to "reboot the equipment" when we don't even HAVE equipment yet.... This is the problem with cheap overseas support that just reads from scripts and doesn't ever listen to anything the customer says. Get your crap together Telus, people are paying you literally thousands of dollars a year for some of these services and your techs half the time done even have the tools or skills required to do simple repairs or swaps if needed.

• 
  Raven (@Sharisraven) reported 4 minutes ago

  @TELUS trying to resolve issue with escalated support and all I can here are Roosters! Wtf hire Canadian

• 
  Ali Ma (@amalpro765) reported 5 minutes ago

  Who is in charge of Telus security? You are doing a terrible job at customer service !

• 
  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 7 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball

• 
  Brad B (@soldmangach) reported 9 minutes ago

  @VoteCanadaCom Punjabi Singhs destroying every customer service role from Singh Hortons to Telus

• 
  Clayton (@phinx404) reported 11 minutes ago

  @stormymarie13 @TELUS Service is atrocious. Someone over seas. Can’t understand what you’re asking and just put you on hold then hang up on you. Better off getting a phone in USA with unlimited roaming

• 
  B.R (@Blurrr_y) reported 14 minutes ago

  to reverse the charges and they can’t do it in store. Who ******** is going to go to their current subscriber first and tell them they’re leaving? I have hated @TELUS since day 2 of switching to them and am happy to be leaving them! Most difficult company to deal with EVER

• 
  Harlow Journey (@HarlowJourney) reported 15 minutes ago

  @PavdWHrtNotGold My father has had several experiences in recent years with people who vomit their hateful beliefs at him and then hang up the phone like cowards. This includes that Moroccan woman who works at Telus. (I'm not pursuing that because he asked me not to, but I'm not happy with them.)

• 
  Garth Grimm (@grimm_garth) reported 17 minutes ago

  3 hours on the phone with tech support yesterday for a family member. He failed to mention moving the dsl cable from one port to a different one on the router. Service tech was here today and switched ports and fixed the issue. Do better @TELUS your customer service is a joke.