Telus

Telus Outage Report in Gingolx, Regional District of Kitimat-Stikine, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gingolx, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gingolx and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gingolx, Regional District of Kitimat-Stikine, British Columbia 12/24/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JayJohns14 Jay Johnson (@JayJohns14) reported

    @startca @TELUSsupport sharing feedback that I never had to wait more than 10 minutes on hold prior to Telus purchasing and I'm currently at 1 hour and 52 minutes of being on hold...so much for friendly neighbourhood company

  • LindsayWiebeRD Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

  • neshydee Dinesh (Dean) Ramdhayan (@neshydee) reported

    Consistently in shock how @TELUS @TELUSsupport manages to be worse than Bell. This time a complete business internet outage and their technical support hangs up on you because they don't work after 9pm lmao.

  • jpverysimple Jimmy (@jpverysimple) reported

    @Bell Canada has the best customer service in Canada. Switched from @TELUS and am so happy. I really don’t like to put it on public domain but @telus has the worst customer service I have encountered. Theirs AI customer service is impossible.

  • Johanfriesen Johan (@Johanfriesen) reported

    @Rogers almost impossible to get a Rogers support agent on the phone. 📱today is my 3th try, wasn’t successful in the first 2 tries even after being on hold for 15+ min, once a great phone company now it’s not so great anymore. Time to switch to Vell, @TELUS or @ATT

  • hzarkesh Houman Zarkesh (@hzarkesh) reported

    @Rogers No support, nobody answers the phone, chat, Should I change to Bell or Telus?

  • Daisy_Dee73 Daisy_D (@Daisy_Dee73) reported

    @Bell_Support -July we contact you re: bad cell service , partial resolution is we use our @TELUS wifi calling and lowered mth. bill. 2x’s since you charged us more and we have to call on our weekend to go over again & fix. Shopping other providers in comments.

  • runninghound669 Redacted440 (@runninghound669) reported

    @MarkJCarney @bongbongmarcos Money, corporations, businesses, auto, investments, oil and gas leaving the country, may as well add tech support for Bell, Telus & Roger's to that list. Crown royal, furniture companies..all leaving faster than ever. The only thing built up fast is Carney's debt and airmiles

  • RossGoodfellow2 Ross (@RossGoodfellow2) reported

    @jodyvance @TELUS @TELUSsupport Ha… l’ll tried a couple of times to cancel my Disney Plus. I pay for this service on my Telus bill and now another separate charge for Disney Plus shows up on my credit card. I can’t imagine what will happen when I call a third time.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages