Telus Outage Report in Gingolx, Regional District of Kitimat-Stikine, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Gingolx, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gingolx and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Telus
Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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aidan
(@kounanes) reported
Telus has to have some of the shittiest service and internet. Both stop working entirely at least 4x a day. Plus, their speeds don’t even hit 60% of what they advertise. Would not recommend.
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Sharpie
(@Sharpie780) reported
Anyone else’s Telus wifi been absolutely horrible recently ? God damn Canadians get scammed in this god damn telecom industry
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Justin Marlon
(@justmarlon90) reported
@TELUS @TELUSsupport over 30 minutes on hold. You guys shut off my network??? For what?? This better be resolved tonight before y’all conveniently close.
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Brett Gregoire
(@gregoire_brett) reported
@TELUS have been speaking to Paul Jeon regarding my account. I am looking for a call back from Customer loyalty. The wait time is over an hour. Please have them call me. Account: 38062921
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pokémon trainer abbi
(@aslisch) reported
doorbell rang so i went to the door thinking it was a package but it was two dudes trying to convince me to switch to telus i'm never opening the door again
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Noah Martin
(@realrockerman97) reported
@yessfac1 @TELUSsupport There’s a national outage it looks like, my girlfriend is with Koodo who’s owned by Telus and her cell service is down too
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Jay Shah
(@j4shah) reported
Does anyone in my network know (or are themselves) a (consumer) sales associate @ any of Rogers/Bell/Telus (or sub-brands)? Have a potentially interesting opportunity to discuss :)
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Andy C
(@AndyMLC) reported
@jasondunn I love the idea of eSim but I don’t think it’s ready for prime time. In Canada, only the big carriers support eSim and, even then, it’s inconsistent. Ex: Bell has a self-serve and free option to swap eSims between phones. Telus requires a visit to a shop and charges you for it.
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Noah Martin
(@realrockerman97) reported
@TELUSsupport Down Detector is reporting mass @TELUS /@koodo outages in Alberta, BC and all of southern and Eastern Ontario since 4:30 pm yesterday. Is this being looked into?
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barrypartington
(@theflatlands) reported
So, @TELUS, you're a phone company that I can't pick up the phone and call. What's up with that? The only way to reach you is through this app of yours that doesn't work? What kind of service is that anyway, scheduling a time to call me that is convenient for YOU? WTF?