Telus

Telus Outage Report in Gingolx, Regional District of Kitimat-Stikine, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gingolx, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gingolx and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gingolx, Regional District of Kitimat-Stikine, British Columbia 01/15/2026 01:00

January 15: Problems at Telus

Telus is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KimJongOil Kim Jong-oil (@KimJongOil) reported

    @Bell_Support Dear bell Canada, can you tell me how I have a $400 overage change on my cellphone when you app says I’ve only used 9Gig of data over my limit? Dear Telus, you’ve got a new customer for four different devices. This is criminal. @TELUS

  • jordaynwastaken jj🎰 (@jordaynwastaken) reported

    @hashnapp WTF TELUS I JUST WANT TO RALK TO GREEN BLOB MAN AND YOU ARE MAKING IT SO I XANT

  • Dagmar__Gross Dagmar Gross (@Dagmar__Gross) reported

    To other 🇨🇦 using Telus as cell phone provider: are you happy with their service? They just offered me a deal literally half the price of Bell (I've been with Bell forever), with more long distance, GB etc. Sounds too good to be true. Thoughts? Recommendations?

  • JimJohannsson Jim Johannsson (@JimJohannsson) reported

    @ellenroseman @TELUS @TekSavvyBuzz I retired in 2015 but still keenly interested in telecom industry. Economics of supply and demand. If consumers complain of limited coverage, congestion, or price that demonstrates demand exceeds supply. Ergo, we need more network investment.

  • a_m_s_ns 𝙰.𝙼.𝚂. 🇨🇦 (@a_m_s_ns) reported

    .@Telus Once again, I'm reminded that I have to tell you that your throttled speeds are TOO BLOODY SLOW!! I've been trying for the last hour to stream a movie (at an amazing 360p!), and for the life of me, it's an impossible f**king task via your service!!...

  • monique97836939 #2021 Mayo Monkey (@monique97836939) reported

    @TELUSsupport Horrible service!! Three times at home waiting for tech, no show!! So angry, hours on the phone for nothing! Shame on you TELUS! I will be shopping for new providers, over 2 grand a year , terrible shameful!!’

  • joeyriley89 Joey riley (@joeyriley89) reported

    @EdmFootballTeam @TELUS Ill never forget you or this dance

  • kevdwilliams Unpopular opinion (@kevdwilliams) reported

    Hey @TELUS , maybe you should hire some more people so no one has to wait on hold for over an hour any time they need support.

  • jwd7150 Jwd7150 (@jwd7150) reported

    I'll say it again telus wifi sucks just like the company!

  • JeffCavanagh1 Jeff Cavanagh (@JeffCavanagh1) reported

    @AHS_media got vaccinated yesterday at Telus Convention Centre. They made me take off my surgical mask and put on their exact same mask. In a giant area full of unvaccinated people. Unmasked. Horrible public health.