Telus

Telus Outage Report in Gingolx, Regional District of Kitimat-Stikine, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gingolx, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gingolx and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gingolx, Regional District of Kitimat-Stikine, British Columbia 01/21/2026 15:45

January 21: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HarvestHillsYYC Harvest Hills Cares Calgary (@HarvestHillsYYC) reported

    This mom needs everything for her new place! She is staying in an Air BNB u til Friday next week when she moves into her new place!! If you can help…please donate. She needs EVERYTHING but most of all she needs to pay the Enmax/Telus bills before she moves in! #MothersDay #YYC

  • meidasrosie Meidas rosie (@meidasrosie) reported

    @Tjierra @Rogers Oh boy that sucks!!! Shouldn't the tech be bringing it to you and hooking it up. @TELUS was the best I just let him in and it took him awhile 3 hours but he figured out the problem and i got 3 pvr for free. No problems. Nobody I know has Roger's must be a reason! Good luck

  • _mdgomes ♌️ (@_mdgomes) reported

    I switched to Telus and omfg the service is so ******* ***. I gotta switch back to Rogers asapppp

  • KuepferKeith Keith Kuepfer (@KuepferKeith) reported

    @myworldtaw I have Telus and the service is garbage

  • androidA20K ᴍᴀʀᴛɪᴢᴀ 𓆩💔𓆪「アンドロイド A2OK」REDESIGN ARC (@androidA20K) reported

    i'm deadass boutta just go back to whatever damnass telus interwebs i had before because that **** ain't ever go down

  • PubsSr Hintondude (@PubsSr) reported

    @AWaywardLeaf @B3man1 @JeanCharest_ 5g network gear? Bell/Telus announced they were going with Ericsson/Nokia last year and Roger’s already is an Ericsson shop. Even without a ban, the uncertainty on Huawei has moved things away from carriers using their gear.

  • SteveKabachia Steve Kabachia (@SteveKabachia) reported

    …in their new home. I guess this is how @telus shows their level of service? “I’m sorry, we can’t help you b/c you need a code for a panel that’s not connected to any account & shouldn’t even be active.” The implication being that my client should open an account 3/

  • Guy_Kim Guy Juan'O (@Guy_Kim) reported

    My @TELUS team is committed to giving back! We’ve been making the #futurefriendly by giving more than $900 million and 1.8 million days of service, equating to $1.4 billion in over 50 countries since 2000 @FriendlyFuture

  • pastorwellman Pr. M Wellman (@pastorwellman) reported

    @PaulDoroshenko @TELUS I feel your pain. At a very visceral and violent level, I feel you pain. it is a traumatic stress to deal with Telus. If you get Heidi as you CSR hang up and call again. She is diabolical.

  • Tjierra #PrayforthePlanet (@Tjierra) reported

    @meidasrosie @Rogers @TELUS lol they just gave me a $2.00 credit for my trouble. Laughable.