Telus

Telus Outage Report in Gingolx, Regional District of Kitimat-Stikine, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gingolx, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gingolx and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gingolx, Regional District of Kitimat-Stikine, British Columbia 03/17/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlsoNamedPhil Phil (@AlsoNamedPhil) reported

    I don't know how any Canadian can be in support of "free market solutions" to health care given they live with either Rogers, Bell or Telus.

  • TheJenRollins Jen Rollins (@TheJenRollins) reported

    @Taramic81971890 @TELUS @telusmobility Turns out my house is in a “area of concern.” There’s no cell service here at all, which no one told me when I moved my entire business with 3 lines over at the end of October. I’ve been to the Telus store 6 times since then asking why it’s not working at all.

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    @LC27LadyB @TELUSsupport Sorry for the rant. It's not the first time Telus has done this to us and we're past annoyed. Told a friend I'm about to get boring out here because I'm going to tweet & tweet about this lousy service, lol

  • markpa84 Mark Paradis (@markpa84) reported

    Hey @TELUS and @TELUSsupport, nice to see that you reward my decision to stay with Telus by charging me a $50 connection fee. If that's how you treat your loyal customers, this will be my last renewal with you.

  • SusanByrdy Susan Byrd (@SusanByrdy) reported

    This came after three different messages from reps on the phone, and not being able to get an engineer to my house because there are none in Newfoundland! I never once had an issue getting an engineer visit from Vivint. What happened to them when Telus took over Vivint? 2/3

  • islgalwrites Mamma Bear (@islgalwrites) reported

    @TheJenRollins @TELUS @telusmobility Well that’s just unacceptable. I hope Telus can a least resolve your phone plan so you can at least access services beyond 911. Or speed up the wifi service date.

  • hfxfreak Got that Shiba? (@hfxfreak) reported

    @chatrwireless_ been with this company 7years never missed a top up not even once in 84 months. Ever since their update my data has been ****** and draining way to fast. So after a loyal 7 yrs I will be leaving chatr for Telus. No customer service, ****** service. **** chatr

  • LloydMildon Lloyd Mildon 🇺🇦 (@LloydMildon) reported

    On told with @TELUSsupport for well over an hour now. Got the grandkids ready, drove them home, all with Telus hold music in my earbud. The problem? A $12 charge for USA roaming. Does this happen to everyone living in Victoria? This is beyond ridiculously bad customer service.

  • Taramic81971890 Tara michael (@Taramic81971890) reported

    @TheJenRollins @TELUS @telusmobility Telus is awful. We stayed w em cause they kept rolling over our discounts but then they stopped and we were like, yeah, not paying that. Bye. Swapped to Shaw. Not stellar, but definitely better than Telus on all fronts.

  • back2ron Ron D. (@back2ron) reported

    @MrsLethal I hate to hear this! I work for Telus! Anything I can pass along to my team to help??