Telus

Telus Outage Report in Gingolx, Regional District of Kitimat-Stikine, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gingolx, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gingolx and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gingolx, Regional District of Kitimat-Stikine, British Columbia 03/28/2026 23:40

March 28: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JanineRogan Janine Rogan, CPA (@JanineRogan) reported

    NOT @TELUS telling me that the solution is to have my phone on Airplane mode .... @TELUSsupport

  • Bonniecarolcas1 Bonnie carol case (@Bonniecarolcas1) reported

    @DFisman I think this trend towards Telus and Bell inventing tele-health arms is a worrysome signal. And if you listen to the insurance actuaries, it't even more disturbing. Could covid and long covid break the bank in terms of medicare? I hope not!

  • vkalyan vishaw kalyan joshi (@vkalyan) reported

    @TELUSsupport @TELUS can you help me to restore my home internet connection because your Team wants me to wait two days to get it fixed??

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jpmacnab I clicked *sigh* Only cuz u made me though. I stopped 52-s in. Know what I got out of it? He is completely out of breath just from walking for 52 seconds. he had trouble speaking like he just jogged 12 km. Doesn't seem healthy. He should use a Telus health app & get advice.

  • 5351135z Eric Stratton, Rush Chairman, Damn glad 2 meet you (@5351135z) reported

    @magzvee9 @TELUS @TELUSsupport It means the only call you can make is a 911 type call. Likely network issues or possibly the handset??

  • 2efvhi9 Anamika (@2efvhi9) reported

    Hey @TELUS my wifi is down. Is anyone else seeing network outage?

  • x_RyWilliamCM Ryan William 🌹🚀 (@x_RyWilliamCM) reported

    Been trying to get ahold of @TELUS and @TELUSsupport all day, and nothing at all. This customer service is garbage.

  • therealjugni jugni (@therealjugni) reported

    In the end the rep said to be honest, it looks like they took away a service because the phone fee was too little. Basically these companies are doing what they want and robbing is blind. #telus

  • johnnydee5 Johnny Dee (@johnnydee5) reported

    @TELUS sending canvassers out here selling security cameras, spreading lies, selling fear. Good job. Maybe next time you can have your employees wear their ID badges? #fail

  • therealjugni jugni (@therealjugni) reported

    @Finnegan661 @TELUS This is my 4th call about the same issue and I’ve been on the line over 1:15 mins. It’s intentional. Bad customer service pays.