Telus outages and service status in Glace Bay, Nova Scotia

Problems in the last 24 hours in Glace Bay, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Glace Bay, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Patrick Kernaghan(He/Him) (@Brevity_ii) reported 3 minutes ago

  @dagdakiayaz @Rogers Switch to Telus. Rogers isn't worth your time and they don't care about customer service. Getting away from them was has been such a good change.

• 
  Mr Briggens (@mrbriggens) reported 11 minutes ago

  @Ayan604 @TELUS @TELUSsupport When dealing with repeat offenders, I say "I'd love to" when ask something. Then I set down the phone.

• 
  ALPHA MALE! (@dingoboy70) reported 12 minutes ago

  Telus come get your equipment. This entire worst customer service experience has been going on now for a week. They cancelled our service when they were told not to? they had us on hold for over 2 hours & now this. This is the problem when a company has a monopoly

• 
  DB Steiger (@DBSteiger) reported 13 minutes ago

  @Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.

• 
  TELUS Support (@TELUSsupport) reported 13 minutes ago

  @steeletalk 1/2 That doesn't sound like us and could be scam/phishing calls pretending to be TELUS. Check out our Call control feature that can help prevent many of these types of calls.

• 
  Duke the Crusader (@Sithlor01286450) reported 13 minutes ago

  @Latin2077 @TELUSsupport I can confirm the My Telus App is also down. Could be some sort of maintenance but idk.

• 
  teslainvernon (@teslainvernon) reported 14 minutes ago

  Telus needs to simplify their offerings. How much energy and time do they spend making all these complicated packages that are difficult to decipher and that require customers to phone in? A very customer-unfriendly approach.

• 
  ALPHA MALE! (@dingoboy70) reported 16 minutes ago

  Their service sucks because they sub contract out their technician calls to a 3 rd party contractor who has no money in the game son they don’t care. DO YOURSELF A FAVOUR AVOID TELUS LIKE THE PLAGUE.

• 
  Salty Albertan (@FringedCanuck) reported 16 minutes ago

  @DarrellBP44 @Starlink Not Telus. Service has been **** for several days and I just paid my bill. Starlink is going to owe me some free service. For the amount I pay a month this is ridiculous. 😡

• 
  Curtis C (@unhappycanuck) reported 16 minutes ago

  @AngelaUnspoken Every 2 years I switch carriers. I was with Telus for 20 years and a new customer pays half the price an existing customer does. So now I rotate every 2 years and get the best deals. Most people nowadays can’t because of the credit check needed that’s why they screw existing customers.