Telus outages and service status in Glencoe, Ontario

Problems in the last 24 hours in Glencoe, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Glencoe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hisham wassouf (@HishamWassoof) reported 4 minutes ago

  @TELUSsupport hi I just witched my mobile line to telus its been 3 hours since i lost my previous provider till now no telus signal on my phone pls help reconnect

• 
  NonA Vtuber 🩵👓🎀 (@nonanewgame) reported 5 minutes ago

  OK TELUS SECURITY WTF????? I'D LIKE TO GET THIS OVERWITH SO I CAN STREAM AND THEN PLAY D&D WITHOUT INTERRUPTIONS

• 
  Tim S (@TimS98546018) reported 5 minutes ago

  @bruce_mcgonigal EVERYTHING THEY DO IS ILLEGAL ??? ANY MORE WETLANDS SCANDALS COMING UP WEF SCAMMER ??? I'M WITH TELUS AND MY BILL WENT UP $10 DOLLARS FROM LAST MONTH ??? I HAVEN'T WENT TO THE STORE YET ??? BUT WE ARE PAYING FOR THE DATA CENTERS TOO ??? THEY ARE BAD FOR THE ENVIRONMENT TOO ???POS

• 
  Uptimus (@UptimusApp) reported 6 minutes ago

  Aug 10 at 15:34 UTC: Telus website incident update. Recovery monitoring was interrupted again as community reports of outages and slow performance returned. Status is now investigating.

• 
  Peter Smith (@PeterSm40707601) reported 7 minutes ago

  @policytensor @Tasnimnews_EN (1 of 2) I don't know but my hunch is that the US Gov't issued a blocking order to my service provider, Telus, (apparently a Canadian-owned firm that does not operate in the US) and it obeyed. During the 1962 Cuban missile crisis, there was a standoff between the US and Canada

• 
  Blacktop Cowboy (@Blacktop_Cowboy) reported 15 minutes ago

  @UberJumper @Rogers Honestly Rogers and Telus are such a **** show, I'm just gonna get starlink, and if they ever make a phone I'll get that too

• 
  Gabriel Araish (@GabrielAraish) reported 15 minutes ago

  @TELUSBusiness I have been trying to get a Bell landline ported over to a Telus business mobility account for over two weeks now and have spoken too many agents to mention and getting bounced around from department to department and nobody is willing to help!!

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 17 minutes ago

  TELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.

• 
  FK (@dagdakiayaz) reported 19 minutes ago

  Hey @Rogers, I requested to move my internet service last month. A technician came out and told me that the Telus cable currently in use is provided by my landlord, while the Rogers cable is buried behind the drywall. Apparently, I now need to hire a third party to demolish the drywall and access the Rogers cable just to get my internet installed. Is Rogers going to help resolve this, or should I just switch to @TELUS?

• 
  TELUS Support (@TELUSsupport) reported 20 minutes ago

  @eltigrethetiger Sorry you feel this way about us Bubba. Anything I can do to help with your TELUS services?