Telus

Telus Outage Report in Glenwood, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Glenwood, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Glenwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Glenwood, Alberta 12/21/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • digitaldolphin Digital Dolphin (@digitaldolphin) reported

    @j_mcelroy The word I'm getting from Telus employees involved is that the service was a humanitarian offer done at no charge, and that call volume was about 170x what they were told it would be. I doubt BC Gov will acknowledge either of those points though.

  • JohnathanOnland Johnathan Onland (@JohnathanOnland) reported

    @FEEZYDoesIT I have a love hate relationship with Telus. They throttled me back in the day but now it's fast as mighty mouse on **** with balanced up\down and I get way better pings. But their business services are horrible. Good sales bad delivery.

  • sheilansam sheila d (@sheilansam) reported

    @jjhorgan @TELUS Only incompetent leader blame others for a system they were supposed to manage. Not only a rollout fail, but a tell about what sort of leader you are. #whydidievervoteNDP

  • buec280 buec280 (@buec280) reported

    @RobShaw_BC Entwistle’s statement says TELUS “promised” to provide 156 call centre agents. In other words, the contractual obligation was 156 agents and TELUS met that obligation. TELUS obviously being very diplomatic as the BC GOV is a huge customer.

  • djsandwiches +~☆ Dj Sandwiches ☆~+ 🇨🇦👍eh. (@djsandwiches) reported

    I heard through the grapevine some under 90s with pre-existing conditions are getting the vaccine and jumping the que....great for them....but how bout others with that same situation? Rollout fail eh? @adriandix @DrBonnieHenry Or should I be calling Telus customer service????

  • RealisticCanad1 Ivan Johnson. Concerned Canadian (@RealisticCanad1) reported

    @realJeff45 Telus said they did. They've separated the cost of the plans and phones. You used to pay about $90/mth that included a $0 phone. Now your plan for 4 ppl is $65 each. Govt now says if you want a phone, buy a phone or make payments. But your base plan has gone down. Dead serious.

  • cogno Chris Mathieson (@cogno) reported

    @tararobertson A friend of mine was on the Telus side and I’m not sure it was an execution issue… people should know better than to call 1.7 million times.

  • GNDavidson George Davidson (@GNDavidson) reported

    @rodmickleburgh @TELUS My question is what were the terms of the contract, what service levels were guaranteed, who is running the other call centres blaming telus is great, but are they doing what was agreed upon

  • BriereProd Briere Production Group (@BriereProd) reported

    @jjhorgan @TELUS Too bad you guys didn’t take the time to fully test the system in advance considering the significance of this roll-out!

  • RealisticCanad1 Ivan Johnson. Concerned Canadian (@RealisticCanad1) reported

    @realJeff45 Telus said he did. They've separated the cost of the plans and phones. You used to pay about $90/mth that included a $0 phone. Now your plan for 4 ppl is $65 each. Govt now says if you want a phone, buy a phone or make payments. But your base plan has gone down. Dead serious.