Telus outages and service status in Golden Lake, Ontario

Problems in the last 24 hours in Golden Lake, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Golden Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  glazier (@glazier788739) reported 30 seconds ago

  @MelissaLMRogers @TELUSsupport Yes we are getting screwed for sure. We have been with Telus for ever but lately are having a problem with them because they raise the price for no apparent reason. Their customer service is horrible and they don,t speak very good english and hard to understand.

• 
  Jason Thegreat (@Jason7hegreat) reported 38 seconds ago

  @Martyupnorth This is the whole reason I went with Telus a few years ago. Rogers kept increasing my bill by a significant amount every 6 months or so. Promotion ended, they say. I signed a contract, there was no promotion given. They fix the bill. 6 Months Later...

• 
  Nuck Chorris (@ofclanmcLeod) reported 5 minutes ago

  @TELUS Still upset about the price I pay/month, just for wifi. Loyal customer for years and my monthly payment goes up over $20 because a two year contract expires?

• 
  Alex Stevens (@AlexSte49374492) reported 5 minutes ago

  @privacylawyer Where's Bell, Rogers, Telus, Eastlink and all the other internet service providers? Have any of them even said a peep?

• 
  Ash Mishra (@ashwani_avgeek) reported 5 minutes ago

  Scam alert. @TELUS @TELUSsupport staff will call you, will promise bill reduction, you agree and then boom. New services added to your without consent, doubling the bill amount and if you don’t pay this, obviously you’ll be reported to credit rating agencies. And when you try to contact customer support, there is 1000 hours wait and when you agree for a call back, they never call you and you get a text saying your callback is cancelled. And you can’t find a human to talk to resolve this.

• 
  Hypha Central Alberta (@RuralAlbertan) reported 7 minutes ago

  @Martyupnorth Telus did the same to me but without any notification. Just raised my bill and expected me to pay what they wanted. **** them. Doesn’t matter who you go with, Telus Rogers or any others. They are all terrible and overpriced.

• 
  Tennis Girl 🎾 (@Nole_fan_girl) reported 8 minutes ago

  Not to mention that @TELUSsupport called me back only to put me on hold to go find a technician. What is the point of making me enter all my info in the chat and waiting for a callback. This is a #customerservice fail Is support from @TELUS something I'll need a day off for?

• 
  Patrick GK (@Zerquetch) reported 10 minutes ago

  @Martyupnorth 21 years I was with them. They would never call back on my "do you still want my business" calls and e-mails. Then tried to send me a bill for $29 after changing the service. Terrible service. Telus at least has better coverage in the ******, remote places I work for time to time

• 
  Rishit Singh (@__coderish__) reported 17 minutes ago

  @TELUS you guys need better DB role management on your ticketing systems. Like why don't your support employees just know wtf i told the previous 4 regarding the same issue? Even passing PostIt notes would work better, but I guess your asses are too wide and brains too narrow

• 
  Quinn K Chase (@QuinnJKChase) reported 18 minutes ago

  @jodyvance @TELUS They advertise that if you don’t have fibre (we didn’t) that you have 90’s service. We had 90’s service just like you have and a pixelated picture when it rained. One thing I do know, at $200+ a month, I sure didn’t pay 90’s prices!