Telus

Telus Outage Report in Golden Lake, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Golden Lake, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Golden Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Golden Lake, Ontario 12/27/2025 06:45

December 27: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Habzz55 Habzz (@Habzz55) reported

    @jazzyt559 They charge us a fortune for ****** service and constant issue with the internet. Might be time to look at Telus

  • leisurelylocks Micheal (@leisurelylocks) reported

    @koodo Raymond Gordon - 780-490-9308 he bought American minutes and txt yet his phone keeps saying he has to buy some and thus is not allowing him to txt or call - he has plenty in his account. Phone myself, since my phone works at 780-231-7959 (Telus, and having no issues).

  • haejules Jules (@haejules) reported

    @TELUS Been on the phone for 2 hours & provided proof of purchase from Apple. Yet, being billed as if I purchased it from TELUS. This all happened because I tried to hook up my watch to the TELUS network and they must have miscoded it on my account as a purchase.

  • Antelopeed Antiquated Antelope (@Antelopeed) reported

    @TELUS Oh sorry, I wasn’t clear. My iPhone said 5G, but theirs said 5G+. Why don’t I get 5G+ on @TELUS? Does @Bell have a better network?

  • TELUS TELUS (@TELUS) reported

    @Misscharlottesw Unfortunately we cannot take personal information over public twitter and would need to verify you over in our Direct Messages as it is to protect customer privacy and security. You can also reach Telus at 1-866-558-2273. Or *611 from your Telus device!

  • RyanCPFG Ryan Jesse (@RyanCPFG) reported

    @TELUSsupport this is to get everyone to never use Telus in Edmonton. They’ll waste your time by not sending installers for your internet and when YOU chase them down after 4 hrs of calls, they’ll tell you ‘sorry we don’t have fiber in you’re area until next month. Shaw does

  • haejules Jules (@haejules) reported

    @TELUS Been on the phone for 2 hours & provided proof of purchase from Apple. Yet, being billed as if I purchased it from TELUS. This all happened because I tried to hook up my watch to the TELUS network and they must have miscoded it on my account as a purchase. #telusscam #crtc

  • haejules Jules (@haejules) reported

    @TELUS It’s ridiculous that this even happened let alone not trusting a customer with history at TELUS and where proof of purchase elsewhere was provided. #telusscam #crtc

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Acts of defiance against the #CRTC leadership. Tuesday Edition: 1. Telus told the CRTC they aren't filing outage reports via GC-Key as ordered. 2. PIAC says it wasn't right to have a secret side-consultation to the "open public consultation" that no one knew of. Day isn't over.

  • mattRlive mattRlive | Part of Marifana Records (@mattRlive) reported

    @bigleestevie @TELUSsupport @TELUS It's down for me as well.