Telus

Telus Outage Report in Gold River, Strathcona Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gold River, Strathcona Regional District, British Columbia 03/15/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DaunFreddy Daun Frederickson (@DaunFreddy) reported

    @TELUSsupport @TELUSBusiness We have a business account & have had the same account and EMAIL with Telus since 2000. On Monday you froze our account saying we hadn’t paid BUT we have & your customer services confirmed it. We pay every month. ITS PAID! See next tweet.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

  • cogno Chris Mathieson (@cogno) reported

    @tararobertson A friend of mine was on the Telus side and I’m not sure it was an execution issue… people should know better than to call 1.7 million times.

  • Jennife11432669 gemini (@Jennife11432669) reported

    @keithbaldrey Him faulting telus looked really bad when it released that there were only 31 call takers in the contract for VCH. This is on Mr Horgan & Mr Dix

  • BernadetteMcEwe Bernadette McEwen (@BernadetteMcEwe) reported

    @CBCEarlyEdition the handling of this whole Covid 19 is disgraceful the first day of the rollouts was so bizarre as Telus just let us down maybe an indication of their commitment as a telecoms provider. 300 people got appointments. Developing Country?

  • buec280 buec280 (@buec280) reported

    @RobShaw_BC Entwistle’s statement says TELUS “promised” to provide 156 call centre agents. In other words, the contractual obligation was 156 agents and TELUS met that obligation. TELUS obviously being very diplomatic as the BC GOV is a huge customer.

  • JohnathanOnland Johnathan Onland (@JohnathanOnland) reported

    @FEEZYDoesIT I have a love hate relationship with Telus. They throttled me back in the day but now it's fast as mighty mouse on **** with balanced up\down and I get way better pings. But their business services are horrible. Good sales bad delivery.

  • FEEZYDoesIT Hafeez Noorani 🇨🇦 (@FEEZYDoesIT) reported

    @Teetsontoast @TELUSsupport Or through to go through the gaslighting bullshit steps to come to the realization that it is in fact their **** service and there's nothing they were going to do in the first place. Booting Telus out and getting Novus in January brought me so much joy

  • drs512 David Stevenson 🇨🇦 🏳️‍🌈 🚂 (@drs512) reported

    @GeraultMichel @NEWS1130 @TELUS Can't entire your health card number if the call never connects.

  • RealisticCanad1 Ivan Johnson. Concerned Canadian (@RealisticCanad1) reported

    @realJeff45 Telus said they did. They've separated the cost of the plans and phones. You used to pay about $90/mth that included a $0 phone. Now your plan for 4 ppl is $65 each. Govt now says if you want a phone, buy a phone or make payments. But your base plan has gone down. Dead serious.