Telus Outage Report in Gold River, Strathcona Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Gold River, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telus
Telus is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Boycott Evil Amazon - Find Alternatives
(@AvoidAmazon) reported
@TELUSNews @SamsungCanada Telus sucks
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George Fang
(@GeorgeFang9) reported
@TELUSsupport We ordered a fiber internet from Telus. While the connection is good, its usefulness is limited due to static ip address issue. Telus requires a mac address for each static IP. This makes them not usable by Sonicwall or edge router. Will Telus do anything about it?
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Karl
(@ironchefboyrdee) reported
@jkenney Just make sure that Telus is not selling 25 Mb/s service and delivering using 20 Mb/s equipment that they got from using obsolete junk from the cities to serve up to rural customers. Don’t let Telus steal our stimulus dollars
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Melanie🇨🇦🇺🇦
(@MellOfMayhem) reported
@MerlinofCanada @CBC @CBCNews Works on my Telus sat service, but not on Apple TV Gem app.
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Expert Charles Martel
(@Charles29629184) reported
Wait time for @TELUS if you call about becoming a new customer less than 5 min Wait time for a customer of 10 years who is enquiring about his bill. Over an hour. Time to switch?
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Neufy
(@Neufy123) reported
@WhistlerBlckcmb @TELUS app chair wait times are wildly inaccurate! symphony said 0 min wait the whole 45 min i was in line - fix the app!
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Beverly
(@ShazelFable) reported
Nothing better than trying to top up my phone so I can call my dad and see how he is only to find out my number is out of service. No email, no one tried to contact me to ask if I still wanted my number, nothing. Guess I gotta contact customer support and get a new number @TELUS
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P
(@lovetheVanNucks) reported
Horrible customer service for an issue related to our Telus internet service, an issue which has not yet been resolved since Sept. 2021! Next stop media, this has gone on too long. @TELUSsupport @TELUS @annedrewa
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She
(@ShehasMBC) reported
@Heyheydownthes1 If you’ve developed lung damage as a result of prior radiation treatments (even years ago) Telus should be able to refer you to BC Cancer Agency and you’re likely to get the appropriate specialist referral through them much sooner.
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@416ash
(@416ash) reported
Can we agree that Canada’s 5G implementation sucks? At least that of Telus & Bell. My iPhone 13 Pro Max, with a low 5G signal, wastes time trying to pull data via 5G only to then downgrade to LTE. LTE was fine, can I turn off 5G and just use 4G/LTE?