Telus

Telus Outage Report in Gold River, Strathcona Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gold River, Strathcona Regional District, British Columbia 02/18/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • vortex_Dub Kim Dawn (@vortex_Dub) reported

    @JoePerkinsCHEK Telus - Ocean ‘development’ is a potent green-wash display of corporate flexing. That company stole $100 from me in my first adult decade and their customer service was beyond crappy - worse than most monopoly conglomerates

  • IshaBakshi1 Swati Bakshi (@IshaBakshi1) reported

    Travelling overseas back on May 11 and my cellphone is out of service. Can I know reason @TELUS @TELUSsupport it’s being almost one year with no answer. It’s a business line and I am unable to work.

  • Stellerrc Mister StellerRC (@Stellerrc) reported

    @TELUSsupport @TELUS You People Have Serious Problems Over At The Credit/Bill/Paying Why Can't I Pay My Bill? Let's Go To Court, Shall We? #LetsGo Destroying Credit Hassling People Is Disgusting Business Practice. Customer Service Sucks, Serving Soon, Ball Is In Your Court 3 Hrs

  • love_Aquarius13 gb🇨🇦 (@love_Aquarius13) reported

    @CHuizvernon @FrankCaputoKTC Every time my Telus phone bill goes up $5 I phone & question it. I’m a long time Telus customer & they usually make some adjustment.

  • felix4402 Felix (@felix4402) reported

    @lraitt Not sure what gov't has to do with it? Sounds like a customer service issue with Rogers/Telus/Bell

  • MarkSauer18 Mark Sauer (@MarkSauer18) reported

    Yet an investment in Telus (phone company/internet/cell phones/TV) matched Altius with much less volatility. Bell Canada didn't do so well though - it only matched the S&P500 - still not too bad!

  • arvin46 Arvin (@arvin46) reported

    @TELUSsupport Your tech team is well aware Telus is having poor signal issues in downtown Vancouver, there’s just no timeline for when the towers will be upgraded/repaired (even now, almost 2 years later). That’s what I was advised. There’s nothing more to investigate.

  • canucksrepublic Mattola (@canucksrepublic) reported

    Want to thank @TELUS for being the most unreliable service I've ever had Right on Game 7 Saturday and for my kids euro vision final all my internet and TV goes out I will try to get on to chat through my phone but I don't look forward to another hour on it @TELUSsupport i give up

  • ItsJustVinnie Paul (@ItsJustVinnie) reported

    Oh @Koodo, you had to poke the bear (my wife). Now I have to move EVERYONE's cell service off the @Telus Empire....ahem, I mean network. Thanks! #ShockFreeDataMyA$$ #HopeBELLHasFamilyPlans

  • RockyOakbank RockyfromOakbank (@RockyOakbank) reported

    @TELUS If you are thinking about getting a Telus Home Security system. DONT! Please save yourself the aggravation. Absolutely the worst onboarding and installation process. Wasted hours this weekend trying to get my new system installed. I canceled the order it was so bad.