Telus

Telus Outage Report in Gold River, Strathcona Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gold River, Strathcona Regional District, British Columbia 12/29/2025 20:55

December 29: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ericapomme Erica Young (@ericapomme) reported from Surrey, British Columbia

    @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

  • Davefinito Davefinito (@Davefinito) reported

    I can’t play valorant anymore. The desync is so frustrating. Maybe it’s cause I’m in Calgary and routing is trash. Shaw, TELUS, result is the same. You can pretty much say I’ve tried everything. Diff routers, network modifications, mobos, Intel, AMD, Nvidia, Windows, Ugh.

  • wheelerreborn Wheelerreborn♿ (@wheelerreborn) reported

    @KkfromAB @Rogers I've been with telus since my first bag cell phone in 99. There's been times they've pissed me off but it's mostly do to banking issues and the banks not transferring money fast enough. A few friends switched to shaw but ended up switching back to telus do to ****** service.

  • Anazangel87 Anazangel_87 (@Anazangel87) reported

    @KkfromAB @Rogers I’m with Telus, and pay 80.00 for 30gb of data, and get a 7.50 discount off that, service is pretty good

  • AshFloyd3 Ash Floyd (@AshFloyd3) reported

    @KkfromAB @Rogers I am Telus. Not bad but just as expensive as the rest. Haven't had issues I have had with Rogers

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @fanCRTCProfling @Milnoc Hang on. I'll switch to my Guest network....(not pi-holed and should run straight Telus).

  • anthroguymn anthroguymn (@anthroguymn) reported

    Rogers, Telus and Bell Oh ****!

  • PurePlugins Marshall Walker (@PurePlugins) reported

    @Shawhelp I've had no phone, internet or cable for over a week now, and every time I call support I get the runaround maybe it's time to switch to @TELUS

  • ddawg81210133 ddawg (@ddawg81210133) reported

    @KkfromAB @Rogers There are Telus, Bell and Rogers. All the other companies are owned by these big 3. If you arent under a contract, you can "port" your number to another provider. They all have issues from what ive seen. Im with Telus and cellular seems to work most places

  • CrownRoyal22 Qing James Dynasty (@CrownRoyal22) reported

    One Soccer included in the Telus sports package now, not a bad move.