Telus

Telus Outage Report in Gold River, Strathcona Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gold River, Strathcona Regional District, British Columbia 03/19/2026 12:10

March 19: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Andre_Furlan André Furlan Bueno (@Andre_Furlan) reported

    Big shout out for employee 44322 at Telus for helping me trouble shoot what was happening to my internet. Big disappointment at @TELUSsupport for being impossible to even talk to anyone.

  • Maggie41294427 Maggie (@Maggie41294427) reported

    @DrAmirPakdel @shandro Closed down clinics in low income areas and now sending Telus Mobile clinics. Whats next? Mobile units to rural areas you forced Family Docs out of.

  • The_Morgan_Dax MissMorgan (@The_Morgan_Dax) reported

    Update: Telus representatives are STILL calling me to try and push this service on me and ask why I cancelled the install. I've asked multiple times, politely and less politely to be removed from their call list. They still call about once a month. #thisshouldbeillegal

  • Cthwilson1 Tom Wilson 🇨🇦 (not hockey player) (@Cthwilson1) reported

    @DrAmirPakdel @shandro And they are paying a premium to Telus for the service

  • shut_up_mary Mary George (@shut_up_mary) reported

    @YEG_Urbanite @GlobalCalgary @TELUS Depends on where you live. I had Telus and changed because the service was crap. Another place I lived I had that problem with Shaw.

  • ken_north22 CFO3 Prime Financial (@ken_north22) reported

    Multi-tasker: Being on hold waiting for customer support with Telus, Shaw Cable and CRA all at the same time.

  • itsmegracel Grace Lanuza (@itsmegracel) reported

    As a company who has said they support #entrepeneurs especially #women entrepreneurs @TELUS @TELUSsupport I need answers. A technician coming into my home & saying “I don’t know” isn’t acceptable.

  • EmeryAGeek Emery A. YVR Geek (@EmeryAGeek) reported

    @sqwabb @TELUS @TELUS would never do that (shut off pay phones), typing with sarcasm. Money $$$ is The almighty.

  • scotty_canada Scotty in Canada (@scotty_canada) reported

    @TELUS Would love to sign up but no support in new west area...

  • stefaniamariaa Stefania Mariaa 🏦♠️ (@stefaniamariaa) reported

    So my @TELUS smart hub internet hasn’t worked in 48 hours. I’m working off my mobile data just fine, but the wifi won’t connect to laptop or phone? Is this a general issue happening across the board right now @TELUSsupport?