Telus Outage Report in Gold River, Strathcona Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Gold River, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Harsh 🐶
(@singhHJ39) reported
@jsbmbaggedmilk @Shawhelp @TELUSsupport I honestly switched to Telus because I had those problems with Shaw.
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coyote thugly
(@CoyoteThugly) reported
Man my @Telus smart hub has been a pile of **** lately. Was great for like a year and a half. Now it’s terrible. Was giving no real solutions as to why when I called either. 😑
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clay gillespie
(@GillespieClay) reported
@Shawhelp Still no internet - 36 hours. Both Telus and Rogers working. They also don't want to give update. This is inexcusable. Leaving customers in the dark is horrible client service.
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gamer4life acehardy on xbox ps4
(@sggall12) reported
@markjpwns @TELUS Wtf I have Telus 1gig but don’t have those speeds on xbox one and yes it’s connected through Ethernet
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Baggedmilk aka Lil Turbo
(@jsbmbaggedmilk) reported
I got through. Turns out @Telus mistakenly canceled all my home services last night and now I have to wait until “the right department” opens to fix the problem.
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Connor Doran
(@cdoran83) reported
I'm trying to find a reason to turn down Telus' offer to switch to their service and ya'll are making that really hard right now. $31.50 is the difference between the 300Mbps I never got and the 150Mbps promotion I just signed on to.
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Chad
(@neubian1) reported
from
Strathcona County, Alberta
@jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus
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Miro🇷🇸
(@miroslavskipina) reported
@TELUSsupport tv signal very poor. Telus tv unwatchable now for few weeks ( stream getting frozen every few min). Tech assigned to this now does not responds to our inquiries. We heard street line is bad then fixed then...still same problem. Frustrating
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DeeJayKay
(@DamonJayKnight) reported
@TELUSsupport I am a new client to Telus and have 3 EPP ordered phones that have been delivered but SIMs are not active. Please can someone assist, I have called and emailed and no one is responding. Help!
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Trevor Pott, but on vacation
(@cakeis_not_alie) reported
Second issue: The DSL Telus provides sucks, and everything about trying to get internet out here and dealing with Telus has been a horrible example of the absolute disdain Telus holds for its customers.