Telus

Telus Outage Report in Gold River, Strathcona Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gold River, Strathcona Regional District, British Columbia 01/02/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • David66786960 David (@David66786960) reported

    @TELUSsupport Telus support line is dead, I tried multiple days, wait for about 2hrs, no answer. What's going on?

  • ReinprechtB Birgit Pro-choice 🇨🇦🇩🇪🇺🇦🐭 (@ReinprechtB) reported

    @ellebelleciao It has been snowing since Friday. Mostly powder as well. But even powder builds up pretty fast if it goes on for days. Road were so bad today, tons of black ice and accidents all over the city. Damn pickup trucks mostly. One truck just about hit the Telus ***** on the Whitemud.

  • awkfus Jimmy (@awkfus) reported

    Hi @TELUS. Anyone available to help build me a whole home package? @Shawhelp @ShawInfo don’t care at all to sort me out and I’ve been with them for 20+ years. Happy to spend my money elsewhere!

  • SaraKlapstein Sara Klapstein (@SaraKlapstein) reported

    @TELUSsupport @TELUS why is the My Telus account telling me I have no linked accounts? Is your app down? I absolutely have an entire home account with you.

  • sarkisTO Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

  • MariwanJ mariwan jaaf (@MariwanJ) reported

    @TELUS i signed a two year contract in October with a fix amount but I have had to call every month and waist over 1-1:5 hr of my time because overcharging #telusoverbilling

  • ZarkMuckherbarn Genetic Freak (@ZarkMuckherbarn) reported

    @Telus might be getting worse, but they're still (by far) the best cellular service provider in all of #Canada.

  • RealAnwarAbdi Anwar Abdi (@RealAnwarAbdi) reported

    It’s funny, how @TELUS manager hung up the phone on me, @Rogers how can switch my service to you guys

  • 12somamaitra Soma Maitra (@12somamaitra) reported

    Facing some nagging billing issues with TELUS @TELUSsupport @TELUS and no solution / response from CS team. Stores ask to connect with CS team! Lost! Help…have all TELUS services. Home Internet Mobility

  • MoneyJDaddy Handsome Jack-Yo (@MoneyJDaddy) reported

    @TELUS is gotta be the worse ******* ISP there is. They up your ******* bill by 41$ MONTHLY without warning you and when you call they say they cant help??? @TELUSsupport ******* scammers