Telus Outage Report in Gold River, Strathcona Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Gold River, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Herbert 🦋🦋🦋
(@whodini76) reported
@LandryLes @TELUS My cameras do this but I never had a tech laugh at me they send someone out because I am disabled and can't and won't touch their equipment. Did you get it resolved or do you need some assistance?
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Bulliwyf the Tank
(@Bulliwyfthetank) reported
Gotta love @TELUS phone support: call in, get in on the call back (over 1 hr wait), they call back
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Roger Loves Music
(@MusicMan1730) reported
OMG Telus @Telus @TELUSsupport What the hell is going on w/UR service? U R now on the level of what Roger's @Rogers is 4 Service! There's no Wi-Fi on any electronics (Phones, Laptops, Gaming Equip, etc!) Nothing! I'm way over my Data Usage & I better not get charged 4 it either!
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izzy 🇺🇦
(@Iseabail90) reported
@TELUS When are you going to respond to my support requests? I haven't had a working phone since July 9th
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TELUS Support
(@TELUSsupport) reported
@Dylan18Janet You can check your invoices in your TELUS online account to see the exact changes and details. If there are errors, you can the dedicated team at 1-888-811-2323. Thank you.
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Roger Loves Music
(@MusicMan1730) reported
The Telus @Telus @TELUSsupport Phone number for home service and internet service is not working! How in the hell does a person get in touch with Customer Service?
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Thane Kornelsen
(@KornelsenThane) reported
@TELUSsupport @faey06 Telus I really need your help. I tried to get in touch with a support advisor using your Telus assist bot! She said she was going to connect me to a Telus Home Services live agent but she didn’t! I need some help!
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Wayne Fougere
(@WayneFougere) reported
We have Telus' Fibre 1G service but I’m considering upgrading. If I understand correctly, upload/download speeds are as follows: 1.0G 940/940 Mbps 1.5G 1500/940 Mbps 2.5G 2500/2500 Mbps Assuming price isn’t important, at what point is extra speed useless (& why)?
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Roger Loves Music
(@MusicMan1730) reported
I just rec'd this msg from Telus Support @Telus @TelusSupport in DM like I am dumb: We're sorry to hear that you experience issues with your home internet WiFi MusicMan1730. Please try the troubleshooting steps at "Website" and test. I've reset my modem twice B4 that!
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Katia Lovey
(@LoveyKatia) reported
@TELUSsupport what the actual hell Telus!!!! You completely crashed the most sought after show in the world and made it impossible for anyone to watch it. You damn well know what show I’m talking about! WTH SMDH