Telus

Telus Outage Report in Gold River, Strathcona Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gold River, Strathcona Regional District, British Columbia 09/17/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahPa58703798 Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta

    @telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!

  • Weatherman2709 Brent (Weatherman) (@Weatherman2709) reported

    @jonomack @javabeans72 @koodo Representatives at Telus store or Koodo kiosk tell me they can’t resolve billing issues and to request Koodo to do callback. #CusomerService

  • Demons_Home Demon's Delite (@Demons_Home) reported

    damn I can't wait until 2030 when I can pay Telus remote healthcare $500 to place me in a punishment cube

  • epp_warren Warren Epp (@epp_warren) reported

    @TELUSsupport I have been trying all day to get my account reactivated only to be bumped back in the Que for Telus assist. So please improve your service. Waiting over an hour when there is only 2 in front of you is ridiculous.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan It's gotta be a trap. We have: 1) Telus attempting to be an even bigger cockbag than they already are. 2) A #CRTC employee that is actually working 3) No 404's in a tariff file 4) A consumer issue. Someone is playing.

  • LexGreen3 Lex Green (@LexGreen3) reported

    @TELUS if you charge a credit card fee i will be cancelling my service out of principle. Credit card fees are part of doing business, imagine if I went to the grocer and they told me they were going to charge an extra fee for using my credit card.

  • InTheMeatrix Stuck In The Meatrix (@InTheMeatrix) reported

    @TELUS @TELUSsupport please get your head out of your asses. Funding honey bee exploitation is not "caring for the environment" it is part of the problem!! We are losing native species' becuase of it and a "critical part of the global economy"? So was slavery. Just stop.

  • seanfordyce Sean Fordyce (@seanfordyce) reported

    No excuse for this crap company to put people on hold for an hour to speak to their billing for their mistake. EVERY TIME. Then they are before the CRTC to ask to charge customers to pay by credit card. Prediction: @Telus bankruptcy in 5 years. They are clueless.

  • i_thompson14 Ian the NHL non-fan (@i_thompson14) reported

    @RedToryFan @CBCToronto In BC, Telus is charging people thousands of dollars for a service that will allow them to access a family doctor, which more and more people don’t have. How, exactly, is adding more bureaucracy (insurance paperwork, etc) going to improve what ought to be a public good?

  • gb10xnm Boxer Hill (@gb10xnm) reported

    @pinchrunn3r77 @pewpewpew You may want to skip Freedom mobile entirely. My experience with fiends and family switching to Freedom is of all of them, every single one of them, using their friends, Rogers, Bell and Telus phones an awful lot. Do you have Koodoo as a low cost option in Ontario?