Telus Outage Report in Gold River, Strathcona Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• ChazNYEG (@ChazNyeg) reported a minute ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• AllyGrace (@AllyGrace78) reported 2 minutes ago

  @TELUSsupport I am trying to log into a couple of apps that require Telus sign in, but our account is in my husbands name and the system will not let us link the cable account to myTelus account. How can we fix this?

• Linda Nguyen (@lindagianguyen) reported 3 minutes ago

  Ugh wi-fi and network connection from Shaw is down due to power outages... Hardly surprised. I guess it's not too late to switch to Telus soon? Thank God I have a lot of data for my phone's plan.

• Supporting local businesses and community (@EntitledCanada) reported 4 minutes ago

  @telus your customer service is a disgrace. Waited at home for call back for an hour then you hang up on me. Not ACCEPTABLE.

• Sean Walisser (@SWalisser) reported 6 minutes ago

  1) Hey @TELUS @TELUSsupport it’s aggravating that I’m on phone for 6+ hours to tell you that you’ve been overcharging me for the past three months and then challenging me the whole time when I ask to be credited the overcharge. Worst customer service I’ve ever come across.

• Urban Ed (@UrbanEdm) reported 6 minutes ago

  @MakingLaurie The routers included in your service are not very good. Not sure if any provider has better ones. But if your problem is the service into your house, every provider is going to be reselling either Telus or Shaw service, and you should probably try one of the Telus-based ones.

• Danielle French (@daniellaviolet) reported 7 minutes ago

  @rockdaboatNL Yup it’s pretty bad. I miss Telus!

• Megan cleveland (@megskc_) reported 9 minutes ago from St. Albert, Alberta

  @craigjesske @TELUS @TELUSsupport No service myself as well

• Dencan (@dencan5) reported 16 minutes ago

  @TELUS @TELUSsupport is cellular service down? Unable to send or receive calls. #yyc #telus

• Megan cleveland (@megskc_) reported 17 minutes ago from St. Albert, Alberta

  Anyone else with Telus have no service right now