Telus

Telus Outage Report in Gold River, Strathcona Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gold River, Strathcona Regional District, British Columbia 12/17/2025 09:00

December 17: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian56Awoken Ian - Account deleted at 10k followers (@Ian56Awoken) reported

    @ThatsSoCarmen @NahremanIssaCTV @thupka1982 They used to brag about not outsourcing their call centers and using actual employees as in home technicians instead of contractors "unlike Telus" and now it's all the same garbage

  • BeaversAdvocate The Beaver (@BeaversAdvocate) reported

    @RogersHelps Couple coworkers who have @Telus are getting the same re-hashed Amber Alert.... Perhaps this is a problem with the people who send out these type messages?? Is this something you can forward to them?? #AmberAlert #cellular #emergencyalert @AMBERAlert

  • BinchXO 🤙🏽🤙🏽 (@BinchXO) reported

    Wtf is up with Telus my data slower than 3G

  • alanva3ajv Alan Viitala 🇨🇦 🇫🇮 (@alanva3ajv) reported

    @TELUSsupport I'm new Telus customer, now finding out that you charge for international texts!!? It's shameful. Other providers have no charge for that!! We should NOT have to pay for a stupid text msg from Canada to US!!! I guess profits are down?!

  • fixison1 fixison (@fixison1) reported

    @JustinTrudeau @cathmckenna so you can control people more....you fxxking idiot and those who do not understand your mind games....CRTC controls media companies like Bell Rogers Telus etc. where most people have their cell phones tied to data plans....hmmm...to think you are not accessing other data facts

  • robw1er Pogey Rob (@robw1er) reported

    @Master_love007 Sir Love, you are a lifetime member. I switched service providers this week. I suggest a class action lawsuit vs Rogers, ,Bell and Telus.

  • JimSmit31509504 Jim Smith (@JimSmit31509504) reported

    @TELUS For the amount we pay for current service, there should be excellent services everywhere

  • yasminahamouda yasminahamouda (@yasminahamouda) reported

    @FedExCanada Crappy service indeed ,Why I cant have my items and I have to pick it myself from a very far location to me, the delivery man dont even do the effort to buzz and he stick the tag on the building door and disappear.Even the telus technician saw him running.

  • pfbvan Pulpfiction Socially Distanced Books (@pfbvan) reported

    Main Street's (digital) phones & internet are currently hooped by a Telus network issue. We are open, but running much more slowly than usual. If you've recently emailed, PLEASE do not email again - all available staff are answering emails in the original order received.

  • tgcyvr Tim Charron (@tgcyvr) reported

    @telus How to change the channel on Telus service: Change the channel, picture freezes, unplug everything and reboot. Hope you like the new channel. OR ... repeat. $200 a month. Call? "we are experiencing longer wait times than normal... " 15.000 days in a row.