Telus Outage Report in Gold River, Strathcona Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (45%)

2. 

   Phone (30%)

3. 

   Wi-fi (9%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Shoaib Mirza (@shoaibam) reported 3 minutes ago

  Went to @TELUS store to replace my 3 yr old phone... after 45 mins of listening to the rep breakdown plans and offers, i’m told my account is too new for any of the offers to be honoured. If it wasn’t for the Canada/US plans I need for work I’d never leave @Fidomobile

• Jeremy (@cxrt0on) reported 7 minutes ago

  TELUS. ARE YOU GOING TO GIVE US SERVICE OR NOT? DECIDE ON ONE. MAKE UP YOUR DAMN MIND 🧍🏼 /srs

• Wrecker Of Days (@Wrecker_of_days) reported 7 minutes ago

  @koodo So? Is Koodo/Telus down in the lower mainland?

• Freedom to Reason (@FreedomtoReason) reported 9 minutes ago

  @TELUSsupport Is the telus network down in in some areas? My phone and others are no call/no data

• Charles (@Charles73725530) reported 9 minutes ago

  @TELUSsupport Hi，I called the TELUS Home Services (Chinese support). The agent Jeff perfectly solved my problem. He is a nice guy. I hope you guys have more people like him.

• Ezra (@OrwellianTimes) reported 12 minutes ago

  @TELUSsupport @SallyGabriel83 Resolved, sure. But this was a major breach. How many customers were literally unable to make or receive emergency calls, or unable to be reached for essential on-call work, for that extended period of time? Telus has some explaining to do.

• Mr.D (@MrD61908906) reported 12 minutes ago

  @TELUSsupport Why has Telus support located in the Philippines? I thought I was with a Canadian company not some sweatshop in the Philippines

• Muder of Crows (@MuderOf) reported 13 minutes ago

  Follow along as I document my customer service experience with @telussupport I have had 2 @telus reps reach out to say someone will call me. Waiting.......

• I_Travel_alot (@SuetsawSusan) reported 23 minutes ago

  @Rogers Switching to Telus thanks Rogers , and fix your app , its impossible to contact chat or call 📞 the link goes no where . You guys also removed my device protection coverage without my knowledge

• Dane Watson (@deedubb83) reported 24 minutes ago

  @Netflix_CA why do shows show as watched under my profile but according to my account activity I've never watched them? Seems to have started after I linked my account to Telus partner