1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Telus
  6. ❯
  7. Gold River, British Columbia
Telus

Telus Outage Report in Gold River, Strathcona Regional District, British Columbia

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • L8nMusic
    L8N_Music (@L8nMusic) reported

    My God, @TELUS, trying to add to my services via either your website or the My Telus app is such a brutally inefficient, inelegant waste of time, I nearly want to cancel my acct! I’ve spent so much time on websites buying things but yours is an utter nightmare! #Telus #Fail

  • renawoss
    Rena Woss (@renawoss) reported

    @TELUSHealth TELUS provides no easy way to CANCEL an appointment!!!!!!!!!!!!!!!!! WHAT A HASSLE!!!!!!!!!!!!! FIX THIS!!!!!!!!!!!

  • MacneillKevin
    Kevin MacNeill (@MacneillKevin) reported

    @JimSenko 24 yrs as Telus Mobility customer. New plan is $50 more. Not able to speak with loyalty team unless a) I provide competitor pricing or b) I commit to buying new phone. Is this your vision for customer service.

  • a_m_s_ns
    𝙰. π™Όπš’πšπšπš•πšŽ πš‚πšžπš›πš—πšŠπš–πšŽ πŸ‡¨πŸ‡¦ (@a_m_s_ns) reported

    @Bell_Aliant Not yet. I will. But it's really a policy issue, not a technical issue. The throttled speed (the post-hi-speed speed) needs to be raised a little bit. With Telus, I had no problem streaming a YouTube video at 360p, even during the slow speeds. On Bell, even 144p is difficult.

  • PNWisland_elle
    Elle (@PNWisland_elle) reported

    @sailorgirl2017 It's not just you. My wifi is dropped every few minutes. I'm not sure if it's because Telus is installing fibre-optic all over the place but my wifi is not working. My ethernet cable isn't long enough. So I won't be around much either.

  • dtregear
    Denise Tregear (@dtregear) reported

    Hey @TELUS when are you going to upgrade the mobile service around 4900-6000 blocks of West Saanich Road in Victoria? Maddening such a populated area still sucks.

  • DrMarcusG
    Marcus Greatheart MD MSW (@DrMarcusG) reported

    @LesliBoldt @DrRitaMc As a new-to-practice doctor, I got a landline as backup because I was paranoid I might miss something urgent when I was on-call. It rarely rang, and when it did, it was either spam calls or @TELUS trying to sell me some service I didn’t need. So basically more spam.

  • albertarabbit
    albertarabbit 🌎 (@albertarabbit) reported

    @TELUSsupport We have called our provider Mascon (a Telus company) every day for three days. They seem not to know how to fix it.

  • zacharyweeks
    Zachary WeeksπŸ‘¨β€πŸ¦Όβ™ΏοΈ (@zacharyweeks) reported

    Anyone else having @TELUS issues on the northside of #yeg?

  • lissyblonde
    Lissy the πŸ‡¨πŸ‡¦ Blonde (@lissyblonde) reported

    @mikep75446070 @buckeyebob51 I have Telus, it is supposed to be unlimited texts, they are pulling some kind of sneaky crap. Husband will call and make it all better this week.