Telus

Telus Outage Report in Gold River, Strathcona Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gold River, Strathcona Regional District, British Columbia 02/16/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KathrynRyches Kathryn Ryches 🌈 (@KathrynRyches) reported

    @MikeJOfficial85 Twice we had Telus landlines (two different locations) BOTH times Telus customer disservice was the factor for us leaving. Like how the F*** does a company disconnect the WRONG telephone number, then try to tell us it was our fault. My friend (former employee) calls them HELLUS.

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    Switching to Shaw as they can save me $600 a year & you guys couldn’t even save me $10. @TELUS you’re the ******* worst.

  • GhosteDrop Ghoste Drop (@GhosteDrop) reported

    @KittyBeatdown That's what @TELUS told us but they also told us 4 different times and days and never delivered. Today is another clear example, they said 8am we'd get a call. Still nothing..

  • jakesteeljr jake steel (@jakesteeljr) reported

    @calgarytransit You should have a shuttle bus running to telus spark. It is a bit of a walk to get there, and if someone has mobility issues,the distance is a bit too much.

  • robbieambrosio Robbie Ambrosio (@robbieambrosio) reported

    When @Rogers says they will credit your August account from the outage but they still haven’t. I think it’s time to move to @TELUS

  • sassimommi •Sassi• (@sassimommi) reported

    When you google "Shaw outage" to check if wifi is back up, the first hit is a Telus ad saying "another outage?". Well played Telus. 👏👏

  • MarkWendling Mark Wendling (@MarkWendling) reported

    @TELUS @TELUSsupport Please message me to discuss the damage your company or subcontractor in your company's name the damage they are doing to my property. Your people on site claim they cannot speak English. Need answers.

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    .@TELUSsupport hey Telus, pretty disappointed in my service options lately. Been with you for 10 years and the best I could get is $150 a month? Ridiculous. Anyone know any carriers with decent phone plans?

  • yezzzurp 𝙪𝙤ɯǝᗡ 𝙪𝙤ǝ𝙉 (@yezzzurp) reported

    @Gavin_Needham How useful. I'ma be switching over to Telus or Bell next summer after my contract is up. Rogers barely has service outside of major cities/towns and I know any company could have an outage but that was ridiculous.

  • vanceinla VanceInLA (@vanceinla) reported

    @kirst_alyssa @TELUS Oh no. We did this, LOTS cheaper. And then found out we couldn't get cell service all over the place. Called and screamed; Shaw will admit they don't have the towers for good coverage. Had to go back to Telus. Koodo actually. Same diff.